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Cocina Norwich Terrace, Norwich,

Cocina Norwich Terrace

3.4
3.4
57 Reviews
£25 and under
Mexican
Hola! Cocina is a place where amigos gather to share a delicious Mexican meal in a fun, vibrant, modern setting. We provide our customers with a modern take on classic Mexican recipes such as tacos and burritos; while not forgetting the ever popular burger which we’ve given a Mexican makeover. We make Mexican food accessible to all by offering a wide range of meals which can be customized with extra spice and sauce depending on individual tastes.

Cocina is a relaxed environment for people to unwind and share a meal with friends and family.

Make a booking

2 people

19:00


Booked 5 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Mexican, Contemporary Mexican, Tex-Mex

  • Hours of Operation

    Thu 16:00–21:00 Fri, Sat 12:00–23:00 Sun 12:00–21:00

  • Phone number

    01603 927737

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

What 57 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.5Food
  • 3.5Service
  • 3.2Ambience
  • 3.2Value

NoiseModerate

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  1. j

    jamiek

    Norfolk

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5
    Very impressed, first time I've visited, good selection of food, especially liked how the tacos came as separate ingredients so could be built how I wanted them. Friendly staff and the food was amazing
  2. CB

    CustardBear

    1 review

    2.0

    1 review

    Dined on 3 June 2022

    overall2food2service2ambience4
    Starters were fine. We ordered our mains to come out after we had eaten the starter but it was all cooked at the same time. They gave us our starters knowing what we requested so our mains got cold under a heat lamp. They also forgot a drink we ordered. But they did provide us with a free one to make up for the bad service, so that part was nice.
  3. J

    Jemma

    Norfolk

    1 review

    3.0

    1 review

    Dined on 29 May 2022

    overall3food2service1ambience3
    I came to the restaurant as I had previously ordered takeout from here and enjoyed it very much. The food was standard but not great, the service was terrible for a place with many staff present and the wait for food was almost 45 minutes in a near empty restaurant. Overall I do not recommend dining at Cocina.
  4. LR

    LaraineR

    Norfolk

    1 review

    1.0

    1 review

    Dined on 29 May 2022

    overall1food1service1ambience1
    We left and went somewhere else after seeing filthy tables and when we were told there was no waitress service and had to scan a app… I dont go to a restaurant to have to use my phone to order!…… went to another restaurant which had waitress service .
  5. OT

    OpenTable Diner

    Norfolk

    1 review

    1.0

    1 review

    Dined on 27 May 2022

    overall1food1service3ambience1
    The place was very short staffed. Ordered 2 starters and 2 mains. Took 40mins to come and all came at once. It was all cold as well. Chips were like cardboard. Also there were tables left with left over food and drinks everywhere. No staff around to clear it up! But we did have 5 drinks and they were all free. And the staff that were there we all very pleasant and worked hard.
  6. BB

    BigBeut

    1 review

    1.0

    1 review

    Dined on 27 May 2022

    overall1food3service2ambience1
    Awful. Food took 90 minutes to arrive, the starters and the mains eventually arrived at the same time, but 2 dishes were missing. Avoid like the plague!
  7. k

    ketchthecockapoo

    1 review

    2.0

    1 review

    Dined on 21 May 2022

    overall2food4service2ambience2
    The menu was significantly reduced from what we could remember (we have been coming since Cocina opened. Ordered through the app, drinks took a while to arrive. We were offered free shots due to the wait on the drinks which we declined. Due to a wait on the food, we were offered a free nachos which were yummy! However, our starters arrived just after we had received our mains meaning we did not have room on our table. The food was really nice and the waiter that served us was very apologetic, was just the kitchen service that let the restaurant down.
  8. JC

    JulieC

    Norfolk

    3 reviews

    4.0

    3 reviews

    Dined on 20 May 2022

    overall4food4service4ambience5
    Very nice setting.. good music added to the ambiance of the place. Food was very nice.
  9. JC

    JamesC

    Norfolk

    1 review

    2.0

    1 review

    Dined on 1 May 2022

    overall2food4service1ambience3
    Service was very bad, took 25 minutes just to take order. Then took 55 minutes to get drinks and food, wasn’t even busy with only 4 tables taken. When food came some was missing, which were brought to me after myself going to kitchen front to ask for them. Not remade just warmed up. The waiter was a very nice bloke very apologetic (his second week working there) . Our food was nice but a couple near us had to complain because theirs were cold. Overall feeling of the place is…. I would definitely not return, they need to sort out their service.
  10. AR

    AdmR

    Norfolk

    1 review

    1.0

    1 review

    Dined on 30 April 2022

    overall1food1service2ambience1
    Just felt like any other chain food outlet in a mall food hall. Our waitress was very nice but there wasn’t much in the way of service, as pretty much everything was done via a web app. I regret booking this.
  11. R

    Ryan

    1 review

    1.0

    1 review

    Dined on 30 April 2022

    overall1food3service1ambience2
    Visited the Restaurant on Saturday 30th April and it wasn't a pleasant experience! The menu has changed for the worse (Less options) the service was very slow, parts of our meal arrived at the table burnt. My wife asked for the toilet code and had to wait for than 10 minutes before going to the counter to ask again as the waitress never returned to the table!!!!! Shocking.
  12. CG

    CodyG

    Norfolk

    1 review

    5.0

    1 review

    Dined on 15 April 2022

    overall5food4service5ambience4
    Amazing staff with great customer service skills,nice food however quite expensive but a good meal as a one off
  13. SA

    SamA

    1 review

    4.0

    1 review

    Dined on 25 March 2022

    overall4food5service4ambience3
    I booked this for my partners 30th as he fancied mexican food. We were a bit early but were seated immediately. Food came quickly. We ordered with the waitress as i had a bit of a problem with the app. It was a little quiet considering it was a friday night. Overall the food was lovely although we both ordered a bit more than we coukd manage. Woukd go again
  14. RB

    RachelB

    London

    1 review

    2.0

    1 review

    Dined on 12 March 2022

    overall2food2service5ambience4
    Food wasn’t worth the money, and the margarita was the worst one I’ve tasted. The server was really attentive.
  15. AC

    AnnieC

    Norfolk

    1 review

    1.0

    1 review

    Dined on 19 February 2022

    overall1food1service1ambience1
    Awful… The food and drinks took nearly 45 minutes to come and they weren’t even busy. After asking how long it would be they said they were short on chefs but they should have said as we came in to warn us. The food came cold and really not very nice. The service was even worse. Not even an apology for the awful service. Oh yeh and there was a hair in my friends burger!
  16. JA

    JAMIEO

    Norfolk

    1 review

    2.0

    1 review

    Dined on 16 February 2022

    overall2food4service2ambience2
    Due to low staff levels service was very slow. I don’t blame the staff but they seemed to be doing two jobs at the same time. For this reason we waited nearly an hour for our food which is u exceptable hence the reason the marks are so low. For that reason we are not returning. I don’t blame the staff they did their best.
  17. JA

    JimA

    Norfolk

    1 review

    1.0

    1 review

    Dined on 12 February 2022

    overall1food4service1ambience1
    Took almost an hour to get our dinner. If I had not paid in advance we would have walked out.
  18. SG

    SamuelG

    1 review

    5.0

    1 review

    Dined on 5 February 2022

    overall5food5service5ambience4
    Absolutely fantastic food and amazing service. Really appreciated being told about happy hour when ordering cocktails (crazy they offer it on Saturdays!) and the server was so friendly and lovely. Make sure you order the chicken wings with BBQ sauce if you come here!
  19. AK

    AlexandraK

    Norfolk

    1 review

    4.0

    1 review

    Dined on 5 February 2022

    overall4food4service5ambience5
    Good food, nice restaurant, great service. Will come back again
  20. OT

    OpenTable Diner

    Essex

    1 review

    5.0

    1 review

    Dined on 2 January 2022

    overall5food5service5ambience5
    Nice food. Fast serving
  21. RS

    RobynS

    1 review

    4.0

    1 review

    Dined on 5 November 2021

    overall4food2service2ambience4
    Very quiet when we first got there but a few more tables soon showed up, seemed to be one girl on her own so service wasn’t very quick but fair. My partner had some of the street food (3 for £15.95) and really liked all of it. I had the nachos with chicken tinga. The Nachos were good but the chicken itself didn’t have much flavour and was a little watery, probably would’ve been better without. Had the chocolate orange cake and churros with chocolate sauce which were both brilliant
  22. NB

    NicolaB

    Norfolk

    1 review

    5.0

    1 review

    Dined on 17 October 2021

    overall5food5service5ambience4
    Had an early meal in Norwich branch before going to the cinema. Server was very friendly and service was quick and efficient. Food was good quality. They had been really busy day before because of football match so couple of items weren't available. Alternatives were offered which were lovely and choice was plenty for us. Will definitely use again as good value and tasty food. Thank you
  23. C

    Claire

    Norfolk

    8 reviews

    3.0

    8 reviews

    Dined on 16 October 2021

    overall3food3service4ambience3
    Decent enough staff were helpful ok for a catch up with friends.
  24. TM

    TonyM

    1 review

    4.0

    1 review

    Dined on 16 October 2021

    overall4food4service4ambience4
    Enjoyable meal and nice selection of drinks. Gin tree went down a treat
  25. JD

    JodieD

    London

    1 review

    3.0

    1 review

    Dined on 9 October 2021

    overall3food2service4ambience3
    Lovely staff very friendly and attentive. Starters were ok nothing amazing im afraid, one lot of cheese bites were luke warm. To be honest they were a bit like ones you buy frozen. Main meals were presented lovely but really bland. Staff were great food just wasn't amazing not enough flavour.
  26. S

    Simone

    Norfolk

    1 review

    5.0

    1 review

    Dined on 8 October 2021

    overall5food5service5ambience5
    Many thanks for looking after my daughter’s birthday dinner! They had a fabulous time.
  27. L

    Leah

    1 review

    2.0

    1 review

    Dined on 2 October 2021

    overall2food1service2ambience1
    Unfortunately for myself and my boyfriend, the food was just not what we was expecting, for the price it definitely wasn’t worth it to us, staff were kind however we won’t be going back as the food was not good standard Mexican food.
  28. B

    Bellen

    Norfolk

    2 reviews

    2.0

    2 reviews

    Dined on 30 September 2021

    overall2food3service2ambience2
    Waited ages to get food after ordering. After 30 mins enquired as we were going to cinema, waitress said they were short staffed but food took around d 50 mins from ordering, so we had to rush eating it which really spoilt it. Lots of just eat orders going out, staff should be looking after the customers in the resturant, before just take away!
  29. LN

    LisaN

    London

    1 review

    5.0

    1 review

    Dined on 18 September 2021

    overall5food4service5ambience5
    Gina amd the rest of the staff were very pleasant and helpful
  30. N

    Nayio

    London

    15 reviews

    2.0

    15 reviews

    Dined on 17 September 2021

    overall2food2service4ambience2
    Good service; very helpful staff (from Romania). Convenient location. Main and cocktail were good. But chef/manager didnot take on the feedback about the not-crispy nachos very well and insisted the not crispy texture was how it was supposed to be. For that we ended up having lot of food waste. The scan an app, sign up register first then order was not helpful when you had a big group who just want to sit down and enjoy the evening together, not wasting time to deal with the technology stuff even though we could. Someone needs to look at what matters to a good diners experience. Least impressed that customers paying by card could not leave tips to the staff by card.
  31. F

    Freshly18

    Norfolk

    1 review

    3.0

    1 review

    Dined on 10 September 2021

    overall3food1service2ambience2
    Very quiet for a Friday night, limited staff so takes longer to get served. Food is very bland.
  32. l

    linz

    Norfolk

    1 review

    5.0

    1 review

    Dined on 7 September 2021

    overall5food5service5ambience5
    Excellent value, service and food. Definitely be visiting again
  33. WB

    WB00

    Norfolk

    1 review

    3.0

    1 review

    Dined on 28 August 2021

    overall3food3service4ambience4
    It was the first time we’d been here, the service was great and the food was ok too.
  34. J

    Jims

    1 review

    5.0

    1 review

    Dined on 14 August 2021

    overall5food5service5ambience4
    Very nice food and friendly service good value for your money
  35. SR

    SheelaghR

    Oxford

    2 reviews

    5.0

    2 reviews

    Dined on 7 August 2021

    overall5food5service4ambience5
    My first experience of Mexican food. Loved it. A tad hot for my liking but would go back
  36. LW

    LissaW

    Norfolk

    1 review

    5.0

    1 review

    Dined on 24 July 2021

    overall5food5service5ambience5
    Fantastic food, cocktails, staff and service. Best calamari we’ve ever had. Will definitely go back.
  37. T

    Tony

    New York Area

    1 review

    3.0

    1 review

    Dined on 24 July 2021

    overall3food3service5ambience2
    Just an ok place, not bad but certainly not great.
  38. DG

    DanielleG

    Norfolk

    2 reviews

    5.0

    2 reviews

    Dined on 22 July 2021

    overall5food4service5ambience4
    Our waitress was lovely, right level of attentiveness. Food was nice, more tex-mex than traditional but lovely all the same. For me personally the music was quite loud, it could have been a little more ambient at that time of day (17:00) and increased more when people were coming out for drinks etc.
  39. RK

    RosieK

    Norfolk

    4 reviews

    5.0

    4 reviews

    Dined on 9 July 2021

    overall5food5service5ambience5
    Great food, service and cocktails and very well priced
  40. E

    Edward

    Norfolk

    2 reviews

    4.0

    2 reviews

    Dined on 4 July 2021

    overall4food4service4ambience2
    music was so loud could barely hear my partner talk. food great though.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Cocina Norwich Terrace does offer delivery in partnership with Just Eat. Cocina Norwich Terrace also offers takeout which you can order by calling the restaurant at 01603 927737.

Cocina Norwich Terrace is rated 3.4 stars by 57 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 5 times today
Google Map for Cocina Norwich Terrace

Unit 2 Timberhill Terrace Norwich, NR1 3DF

Additional information

  • Area

    Norwich

  • Hours of Operation

    Thu 16:00–21:00 Fri, Sat 12:00–23:00 Sun 12:00–21:00

  • Cuisines

    Mexican, Contemporary Mexican, Tex-Mex

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Late Night, Takeaway, View, Wheelchair Access, Wine

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