Cocina - Norwich Terrace
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Cocina is a relaxed environment for people to unwind and share a meal with friends and family.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
Nice staff but food was below average. Tortilla chips were stale, food was cold/lukewarm. Cocktails were nice enough.
The restaurant is nice and staff good and helpful. Food was mediocre at best. Good value with eat out to help out discount but would ve quite expensive without for what you get.
Enjoyed the food. Service was good. Tables had enough spaces apart
The food was amazing and the staff were friendly although I had to call them a few times before I could get thier attention and when they brought out my birthday dessert they didn't really make alot of effort to make it special apart from a sparkler on the ice cream. Apart from that everything was good.
chill restaurant to dine in, there was plenty to chose from on the menu
Amazing food and service as always. The staff were very helpful when I asked for allergy information. Can’t recommend the place enough. My favourite place to eat out in Norwich.
Hi Emily, we really appreciate your feedback. We're glad you enjoyed your visit. We hope to see you back soon!
Food was fine for the price. Service however was terrible
Great service and food. You do feel a bit like you are sitting in a public area, but that's not really an issue (although the outlook is a bit bland!).
Good food, good service. Would go again.
Every time I walked past to go to the cinema I said I would try Cocina as it catches your eye with the lights etc. Unfortunately I have a problem with red onion so it puts me off Mexican restaurants. I finally got the change to go and am glad I did. It was clean and so pretty inside. The music was good and mot too loud. It was out the way and not too busy. The waitress was helpful with my onion problem and I didn't react to any of the food which can happen. They have hats to take photos in and some interesting facts on the table about Norwich castle. I am glad I tried it and will go back at some point. Service was excellent. We got 20% off when purchasing cinema tickets.
The food was tasty, service was good however there was a screen advertising 50% off our next visit however we were not given a food receipt * only a card receipt * and therefore cannot take advantage of the 50% off when we would love to go back with the whole family
I went here for my daughter's 9th birthday, there was 6 children and 1 adult. The food was served very quickly and it was delicious! Staff were very lovely to.
An unplanned evening to start a week of birthday celebrations turned out to be a very enjoyable one. Starting from a warm welcome to excellent food and drinks, the service was friendly, efficient and professional. Food quality high, served in good time. Certainly a happy experience.
Thourily enjoyed our meal there, we weren’t hurried and sat for ages talking.
Our first visit to Cocina and we’ll be returning. The food was super tasty due partly to our waiter making great recommendation. A very enjoyable meal indeed!
Great atmosphere, friendly staff remembered us from last visit (2 months ago) food is well presented, tasty and excellent value for money, we will definitely be back again soon.
Staff friendly and organised. Prompt service and great food. Location is pleasant and ambiance lovely. Plenty of choice and food presentation good. Appetiser was courtesy of staff and nice touch. Overall exceptional and looking forward going again soon
Service was fast and thoughtful. Food selection was varied even with vegetarians in our party and not all dishes were spicy. Great view of the castle. Only minor negative points are music was rather loud if you wanted to talk while dining and the toilets were on the mall floor below which did not bother us but could be an issue if anyone in your party has mobility difficulties.
We ordered from the tapas menu using Meerkat meals. The service was brilliant and most of our dishes tasted nice. It's not the coziest place but that was to be expected.
we had a great time food was lovely the waiter was brilliant we would definitely recommend to everyone
Amazing food, great service from friendly staff
I loved the food, everything was so flavourful and tasty! The service was amazingly fast and friendly. Overall, would come here again!
The food is amazing and generous! One of thw best vegan menus I have seen in a chain restaurant and everything was absolutely delicious! The flatbreads are so good!
Unfortunately there was loud work going on in the shopping centre which spoilt the evening as you could hardly hear yourself speak, but food was nice and service was good
Excellent service, food was lovely, wasnt sure about having mexican but it was better than expected. Portion sizes spot on. Very relaxed feeling in restaurant, will definitely go again.
Really lovely evening, polite staff and excellent fresh tasting food. Perfect location for Cinema and we got a discount when we presented our cinema tickets which was a added bonus.
Excellent service , food and great value for money . First time and will not be the last time .
Our waitress was really lovely. Most of the food was good, the wraps and sweet potato fries were really nice, the meatballs were good and spicy. I would not recommend the steak.
We enjoyed our meal here. Using Meerkat two for one made it excellent value!
Was really looking forward to trying somewhere new, but we were left sadly disappointed.
Although the food was tasty, chips were piping hot but the rest of the food was stone cold. Drinks order was served incorrectly and waitress walking around asking people if they had ordered the food she had in her hand - she didn’t have a clue which order was where. Waitress also rather abrupt and threw food down before walking off. One member of the party received their food about 5 minutes before the rest of us. We witnessed one couple complain and leave having not even touched their food/drinks.
Just to say there are no toilets in the restaurant, you have to go down to the lower floor in the Mall to use public toilets which isn’t ideal.
We won’t return.
Food was enjoyable and atmosphere was good although the music was far too loud. Perfect for Vue cinema as we did
Wanted a quick bite to eat and after reading reviews decided to give this restaurant a try as we hadn’t visited before. Food tasted good and the service was excellent with helpful and attentive staff. Will definitely visit again.
Lovely service! I arrived earlier than my partner (we’d booked a table for two) and the staff were very attentive and made sure I was alright and even helped explain certain parts of the menu which I didn’t understand. Very quick to receive our Tapas which was delicious, and when we asked for the bill - payment was prompt. All in all a lovely experience and I would happily go there again.
Food was very nice on the whole. I was a little disappointed that spices covered absolutely everything but my date loved it. 2 meals and 2 drinks came to £21... value for money.
Very friendly staff and a nice menu. Menu caters for GF and Vegans.
Nice food but could do with toilet facilities onsite
We had dinner before the cinema so convenient, service good
Service so slow or really fast with waitress standing over us while trying to decide. Ordered mexican hash and my friend nachos with chicken. Waiter turned up - we have no mexican hash to me and to my friend yours is ready ?!?! Had to keep calling staff over for drinks and waited nearly 20 mins for bill .... would have been understandable if busy but only 4 tables. Disappointing as was so looking forward to trying.
First time there, waited awhile for food, there was not many people in there for a Sunday evening, the waiter came over with nacho and said that sorry for the delay. When we got the food it was lovely, but the waiter and waitress kept coming over to see if everything was ok so we could not really enjoy it, we had some bowls that the fries was in and I put mine in front of me, they came back to ask if we was ok and lent across us to take the bowls they could have walked around or left them until the end. Was so hot in there not much air coming through the terrace window,Was a new place to try, sadly we won't come back
Been before and enjoyed the food/atmosphere. This time we eating prior to going yo the cinema and were seated quickly and got drinks. Waitresses seemed fine. Starter came quickly but we were waiting around 30 mins before our main arrived. My tacos tasted OK but were a bit dry. Like they had been left out for a while. Wife's meal was OK. Had to run at the end as had to get to the cinema. No idea why such a delay as the restaurant was quiet. Not saying I wouldn't go back but is now down my list of restaurants to consider. A bit disappointing really.
Cocina - Norwich Terrace offers takeaway which you can order by calling the restaurant at 01603 927737.
Cocina - Norwich Terrace is rated 3.4 stars by 55 OpenTable diners.