Cold Town House

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1. FR

   FionaR

   Edinburgh

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Gorgeous roof top restaurant , fantastic views of Edinburgh Castle , with great food and drinks

   Report
2. KK

   KeiraK

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food5service2ambience3

   The drinks were nice but sadly the overall experience was let down by the really slow service. We did not order food so can’t comment. The Drinks we had were nice, the slush passionfruit martini was lovely. We were sat in a cable car which was fine for four people if not a bit of a squeeze. Overall I would probably come back, if the service was better.

   Report
3. D

   Diner23

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   There was some dogs there it was great. Cocktails were good also.

   Report
4. S

   Smartygem

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   We booked a birthday mean for my husband, the host who greeted us was friendly and chatty, and wished my husband a happy birthday, the pizza Prosecco floor was lovely, lovely atmosphere, not too busy and family friendly, food was amazing, I had the grange and it was lovely, my husband who also can’t have dairy had plenty of options! Service was prompt and staff friendly and attentive, will definitely be back to try out the other floors as well as more pizza!

   Report
5. JA

   JessicaA

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service1ambience4

   Drinks and food tasted lovely. Service was poor, forgot our food had to wait an hour.

   Report
6. KC

   KateC

   London

   3 reviews

   4.0

   3 reviews

   Dined on 11 May 2022

   overall4food3service4ambience4

   Lovely atmosphere and staff, pizza was excellent but burger was dry and bland.

   Report
7. JL

   JacquelineL

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined on 9 May 2022

   overall5food5service5ambience5

   We sat on the roof terrace ,awful weather but we felt snug with tge heater on

   Report
8. J

   Jennifer

   1 review

   3.0

   1 review

   Dined on 7 May 2022

   overall3food3service3ambience3

   I made a reservation because I thought we'd have a great view of the castle at night. Instead, we were sat in a gondola that provided us an obstructed view. We could not see out of the gondola. On the plus side we were very warm as it had a plugged in heater. When we arrived it was decently busy. We were sat down and then not attended to for 20 minutes. Food was fine, not bad but not amazing. Being an international traveler I was disappointed in this place overall. Not what I was expecting.

   Report
9. AW

   AmyW

   1 review

   5.0

   1 review

   Dined on 7 May 2022

   overall5food5service5ambience5

   We ate on the roof terrace and had the best pizzas and loaded fries. Want to go back to try the burgers out next time. The service was amazing everyone of the members of staff were so friendly and helpful will certainly be returning

   Report
10. JL

    JudithL

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food4service2ambience3

    The Cold Town House started promisingly, we were served very promptly. The meals were what we expected and we were enjoying a nice glass of Prosecco after a very busy week. Enjoying the desert when suddenly the waitress throws our bill down. Tells us to finish up because she needs the table! At no point was it explained we were on a fixed time to dine. I've never had that happen to me before ever! I would not recommend Cold Town House to anyone

    Cold Town HouseResponded on 8 May 2022

    Hi Jud, Our T+C's on the confirmation email you receive after booking does state that all groups under 6 are given 2 hours and then 3 hours for larger groups. On Saturday we were fully booked but we made sure you got your table for longer and you were here for 3.5 hours which is significantly more than the booking was orginally for. Sincerest apologies from all of us for not moving you onto one of our drinking tables afterwards. This should have been commuincated to you at the end. Thanks CTH

    Report
11. JM

    JackieM

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food4service4ambience4

    Nice food, warm and friendly staff. Great location.

    Report
12. MB

    MichaelB

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on 3 May 2022

    overall5food4service5ambience5

    Try for the rooftop terrace, depending on the weather and crowds, but all three seating options are great. Good food, great beers, nice ambience overall :)

    Report
13. E

    Ellie

    1 review

    3.0

    1 review

    Dined on 3 May 2022

    overall3food4service2ambience3

    The starters & main were brought out at the same time, despite being asked for as starters & mains. We had to ask for the pizza to be sent back so it didn't go cold while we had our starters. A portion of chips were forgotten as well. I understand some organisations want their staff to memorise orders to come across impressive, but to me I'd be more impressed if the staff used an order pad & got the order right! I would come back and give it a second chance incase it was just an off day

    Report
14. KW

    KimW

    London

    3 reviews

    5.0

    3 reviews

    Dined on 1 May 2022

    overall5food5service5ambience4

    Loved this place! Staff were great, food was great, reasonable prices. It was packed and you can tell why. Guys in jeans and trainers and others dolled up in dresses and heels - it's mixed, loud, and the pizzas are fab.

    Report
15. GL

    GillianL

    Edinburgh

    1 review

    3.0

    1 review

    Dined on 1 May 2022

    overall3food4service3ambience4

    We waited for ages for our food order to be taken as some of our party did arrive late. We were then served our food after parties which had arrived after us received theirs. We had to grab the waiter to ask for more drinks as we were never asked again. We were also presented rather sharply with the bill. I really like cold town house but this experience wasn’t the best, sadly.

    Report
16. MH

    MarilynH

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Couldn’t fault a thing. Very happy and helpful guy welcomed us in, excellent service from all staff, food and drinks were great, lovely decor and great atmosphere. Perfect menu for kids too, definitely be back again soon!

    Report
17. OT

    OpenTable Diner

    Edinburgh

    4 reviews

    5.0

    4 reviews

    Dined on 1 May 2022

    overall5food5service5ambience5

    Visited with kids. All the food was amazing, decent portions & well priced. Staff were lovely, couldn’t be more helpful. Loaded fries & Churros for desert we’re amazing!

    Report
18. CS

    ColinS

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    Really great service, lovely venue and great views. Will definitely come back.

    Report
19. T

    Tina

    London

    2 reviews

    3.0

    2 reviews

    Dined on 29 April 2022

    overall3food3service3ambience3

    Lovely place but service was extremely slow. Waited over and hour for food and when it came it was cold. Staff all friendly

    Report
20. DM

    DonnaM

    Aberdeen

    1 review

    5.0

    1 review

    Dined on 27 April 2022

    overall5food5service5ambience5

    This was our first visit to Cold Town House. We had such a lovely time at the roof top bar. Nothing was to much trouble and Zac, Thomas and Kellan were very attentive and lovely to chat too. Top marks to Zac for taking such an amazing picture of my husband and I in such a beautiful setting and the backdrop of the castle. We returned later that evening for more drinks downstairs. No food this time round will certainly try next time in Edinburgh. Highly recommend this establishment!

    Report
21. TR

    TedR

    Bath

    1 review

    2.0

    1 review

    Dined on 25 April 2022

    overall2food3service2ambience3

    The pizza was really good and the beer was great. However they got my wife’s order wrong, they were apologetic and said they would give us 10% off the bill, however we later found out they were only taking off the “optional service” charge. This baffled me as this is my choice to take this off! They also forgot my pizza order initially. At the end I had to argue the toss the fact they weren’t compensating us at all, eventually they took off my wife’s meal. Apart from one member of the staff (brunette female) the rest were more interested in socialising with other members of staff than actually serving and listening to customers. It would have been less stars if it wasn’t for the single waitress who saw sense and was very good. The rest, poor. Pizza was good, the salad needed more of the dressing. I think for a pizza and beer it is ideal, anything other than that, a bit of a step too far for the staff!

    Report
22. JD

    JanetD

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 24 April 2022

    overall4food3service4ambience4

    I had asked for outdoor table with heaters and this is exactly what we got, with blankets too. Very pleasant waiting staff.

    Report
23. j

    joannah

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 24 April 2022

    overall4food4service5ambience5

    food is nice but it is the atmosphere that makes the place excellent service

    Report
24. AS

    ASmith032

    Edinburgh

    39 reviews

    vip
    5.0

    39 reviews

    Dined on 24 April 2022

    overall5food5service5ambience4

    Having been recommended by a few people to visit, I met up with friends from out of town for a slightly boozy lunch - great location, excellent service (unusually for me, not once did we have to call over a member of staff even when the place got busier), lovely cocktails including slushies and beer floats which were all super tasty, and great food to soak it up. Great decor and buzzing atmosphere. We will definitely be back again soon

    Report
25. AM

    AlisonM

    Perthshire

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Great service, fantastic good quality food and brilliant atmosphere.

    Report
26. NC

    NadiaC

    Angus

    2 reviews

    4.0

    2 reviews

    Dined on 23 April 2022

    overall4food4service4ambience4

    Food, drinks and staff were all great. Great atmosphere although the music volume was too loud. It was hard to listen to the people at our own table. Otherwise, would recommend Cold Town House for a good night out. Table booking is essential.

    Report
27. E

    Emma

    Edinburgh

    1 review

    2.0

    1 review

    Dined on 23 April 2022

    overall2food4service2ambience4

    Overall we left feeling like we wouldn’t come back. We were here last weekend for birthday drinks and food. And we were there again last night for extended birthday drinks with more family. Booked it again as we enjoyed it first time. First experience was at the pizza and Prosecco bar couldn’t fault it at all was lovely. Second experience was at the bar down the stairs. Sat down took a while to get served drinks. Took even longer to get the drinks to the table. We ordered food the food took some time to get to the table. The service wasn’t bad but it wasn’t good either. The waitress that came to the table said to us whilst still eating and drinking. You have your table for another 20minutes, unfortunately. I will get your bill. She came back with the bill very quickly, we asked her to give us a minute she came back seconds later. We paid the bill, still with food on the table and drinks on the table, not finished. We were finishing the food and drinks and she said this table is needed very soon. She came back again seconds later sorry your time is up with the table. We still had drinks and we had to rush eating the food. I understand that there is a time limit but I don’t think 2 hours is enough to eat and drink if the service is that slow! We felt we were pushed out of the door and it ruined the night. Maybe you should think about the booking times being increased. We were buying drinks and buying food so we are bringing money into your business. It was extremely noisy but looking passed this it was the overall experience that ruined the night for us, unfortunately I would not book here again and the party that were joining us we’re not impressed either.

    Report
28. KL

    KarenL

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food5service5ambience4

    Lovely food. Well looked after. Good choice of dishes.

    Report
29. LB

    LorraineB

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food4service3ambience4

    Service a bit slow for drinks orders. Food was lovely, nice atmosphere

    Report
30. EM

    EMW70

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on 22 April 2022

    overall5food5service5ambience5

    Fitted the bill perfectly for what we were after, relaxed atmosphere, good food and friendly service. Enjoyed our visit, we will be back again when in Edinburgh.

    Report
31. GP

    GrazianiPeixoto

    1 review

    5.0

    1 review

    Dined on 21 April 2022

    overall5food5service5ambience5

    Very Nice place, excelent beer and an awesome burguer.

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32. OT

    OpenTable Diner

    Edinburgh

    1 review

    3.0

    1 review

    Dined on 20 April 2022

    overall3food3service3ambience5

    Staff were friendly and welcoming. Service was very slow. My pizza was REALLY salty, but my family enjoyed theirs, so just unlucky I guess?

    Report
33. CB

    ClaireB

    1 review

    5.0

    1 review

    Dined on 20 April 2022

    overall5food5service5ambience5

    My husband and I have been here just once before, in between lockdowns and the service was amazing hence why we came back. We booked the rooftop bar for some drinks and food before we went to a gig. Unfortunately we were running late as we got stuck in traffic coming form out of town but I phoned ahead and the lovely person I spoke to on the phone was kind enough to keep our table for us. We ordered a couple of grazing dishes (the haggis loaded fries in particular were delicious!) We were told in advance that they would need to the table by 6pm which wasn't a problem as we were planning on moving on (we didn't as we enjoyed the atmosphere that much). When it came to about that time they kindly offered us alternative seating around the firepit and as we were having a good time we decided to stay. The service was fantastic, nothing was too much bother for them and the atmosphere was great with families and couples and great music. Overall I cannot recommend Cold Town House enough and we will definitely be back!

    Report
34. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service5ambience5

    Absolutely brilliant from start to finish. We went for my partners 30th with our little boy and the staff were so incredibly friendly and the food was unreal. We sat on the terrace with a fire pit. 100% recommend and we will definitely be back!

    Report
35. AH

    AmyH

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service5ambience5

    Excellent spot to meet with friends. Great seats around a fire in fabulous historic surroundings.

    Report
36. EW

    EmilyW

    Cheshire

    1 review

    5.0

    1 review

    Dined on 18 April 2022

    overall5food5service5ambience5

    Brilliant service, Amazing view, fabulous food!!!!

    Report
37. AH

    AlastairH

    Edinburgh

    4 reviews

    4.0

    4 reviews

    Dined on 18 April 2022

    overall4food4service4ambience5

    Fantastic pizza, lovely drinks and great service.

    Report
38. AK

    AmandaK

    1 review

    4.0

    1 review

    Dined on 17 April 2022

    overall4food5service3ambience4

    Nice decent place for dinner! Easily accessible. Beers were good

    Report
39. F

    Finn

    New York Area

    1 review

    2.0

    1 review

    Dined on 17 April 2022

    overall2food2service1ambience3

    It was kind of a comedy of errors. We sat down and it took a while for someone to take our drink order. Our drinks never came, someone came again to ask if we'd like to order drinks, we said we did. Then we were told our drink order was lost, finally, they brought our drinks and said they'd comp them. Then someone came and took our food order. We told him what we wanted and he didn't write it down. Then he asked what we wanted again and this time wrote it down, it was weird. Took forever for the food, then they brought the wrong food. They tried to fix it by bringing a side salad, but the salad did not look very appetizing, it looked wilted and old. They also brought two orders of fries instead of the one we ordered and of course charged us for the wrong order. It was just a strange experience.

    Report
40. P

    Pamela

    Perthshire

    1 review

    2.0

    1 review

    Dined on 17 April 2022

    overall2food5service2ambience5

    1.5 hour for table which when i called they said i had table till 7 our bill for 1 hour was £131 which is fine but after 1 hour gettin told we have 30 mins left was abit disappointin

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