- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
It just wasn’t giving lounge vibes at all drinks were the best thing of our evening
I absolutely love this place the vibe the food drinks customer service absolutely great
I forget the gentleman’s name who greeted us but he was phenomenal! Accommodated our party as it grew (people were late) but he mentioned it might be an issue but he’ll try his best and he did! The wait staff is always great. The food and drinks for the value is a can’t miss especially during happy hour. Good time all and all.
Honestly this is the second time I’ve gone And the service was horrible. The first time it was really very busy so I was empathetic that the waitress may have been overwhelmed. However this time we came just as it was closing and the waitress insisted on sitting us in the middle of the floor despite the fact that there were literally no other tables there. We asked if we could be accommodated with a more comfortable space and received a resounding no. This also occurred in spite of the fact that we were the last table to be seated as the establishment was closing. I totally would have understood if they were still actively accepting tables why wouldn’t have been accommodated but this wasn’t the case. Without even asking us if we were ready to order when the waitress finally came back to check on us after a while she immediately launched into a speech about how we needed to place an order immediately before the kitchen closed however we were ready to order. I really do enjoy the food here and it’s quite unfortunate that the last 2 times I have been to this venue I have had to apologize profusely to my guests regarding the service. Honestly the food is good but the service ruins the entire experience. At this point it’s best to do delivery (if they even offer it) or take out because dining in seems to be a nightmare.
My friend had a reservation I made for her at 9:00 Saturday and they told her the kitchen closed after being seated. This was embarrassing and ridiculous because she came all the way from Brooklyn in a $70 uber each way. They ordered food and drinks and they were comped for one drink and nowhere else to go after getting a babysitter. The chef was burned out but a call should have been made to me to let me know ahead of time before wasting over $200. Won’t be back.
Cove Lounge offers takeaway which you can order by calling the restaurant at (212) 665-3455.
Cove Lounge is rated 3.8 stars by 5 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.