Craft

4.2
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88 reviews
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£26 to £40
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British
A traditional at heart yet modem in its approach, family owned British Restaurant, set in the heart of Birmingham, Craft Dining Rooms “Crafts” Seasonal British Classics with a twist in a vibrantly bustling Dining Room.

Led by Hospitality entrepreneurs Emma Morgan, Sam Morgan, Aktar Islam (1 Michelin star – Opheem) and groundbreaking Chef Andrew Sheridan, who rose to fame on Great British Menu they combine historic British Tradition and Modern Execution to create a dynamic and envision of British dining.

Combining brushed concrete with Floral furnishings, comfortable suede seating and dynamic table wear, and a progressive bar offering.

Craft is a place to enjot a relaxed meal with friends, colleagues or family, from amazingly crafted pies to our famous signature dishes created by renowned chef Andrew Sheridan, all of which are served up alongside our 100% English Beverage Collection by our friendly team who always set out to exceed expectations.
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Private Dining

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Special Offers

Evening set menu: 2/3/4 courses £30/£35/£43

Not available in conjunction with any other offers.

Terms and Conditions: Maximum of 12 diners. Includes Tax, excludes service.

Valid For: 1 - 12 people

Starts: 13 January 2020

Ends: 31 May 2020

Availability: Mon-Sat 17:00-21:30

Set Lunch: 2/3/4 courses £22/£27/£32

Not available in conjunction with any other offers.

Terms and Conditions: Maximum of 12 diners. Includes Tax, excludes service.

Valid For: 1 - 12 people

Starts: 13 January 2020

Ends: 31 May 2020

Availability: Mon-Sat 12:00-14:30

Tasting menu 7: £65

Not used in conjunction with any other offer.

Terms and Conditions: Maximum of 12 diners. Includes Tax, excludes service.

Valid For: 1 - 12 people

Starts: 19 November 2019

Ends: 31 May 2020

Availability: Mon-Sat 17:00-21:30

What 88 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.1
service
3.6
ambience
3.9
value
Noise · Quiet
83% of people would recommend it to a friend
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S
New York Area
1 review
Dined on 14 March 2020
Overall5food5service5ambience4

Outstanding

MA
1 review
Dined on 14 March 2020
Overall3food4service4ambience5

The atmosphere was lovely and the afternoon tea was very unique. We let the restaurant know of an intolerance but it seems they got the food confused and my friend had eaten food that she was intolerant too and suffered a discomfort for the rest of the day.

FF
1 review
Dined on 14 March 2020
Overall5food4service4ambience4

Lovely afternoon tea with my son here through living social. Wonderful service, friendly staff, highly recommended.

B
Birmingham
1 review
Dined on 13 March 2020
Overall5food5service5ambience5

Another fantastic evening. The food was outstanding and wonderfully presented. The staff were amazing. It’s a really special restaurant and Well worth a visit

OT
Birmingham
1 review
Dined on 7 March 2020
Overall5food5service5ambience5

I found craft by chance and am so glad I did. Food was great. Work of art at places. Good balance of acidity and flavours. Wine was even better. Good list. Not sure why it was not busier. Service was attentive. Explaination of food being served was great. Thank you. Choose English wines , they are really good.

AC
Birmingham
4 reviews
Dined on 7 March 2020
Overall5food5service5ambience5

I can’t wait to go back. Haven’t stopped thinking about the entire experience since Saturday eve. The wait staff were friendly, knowledgable and enjoyed telling you about each course and wine. The food was out of this world and it lives up to its name. This certainly is a ‘Craft!’ Every dish was so tasty and delicious with 4 or 5 different flavours and textures experienced at once but very well balanced . I’ve never had such a variety of food that delivered and exceeded itself course after course! This place is next level dining experience. I love the concept and the thought process. We had the taster menu with wine pairing which I highly recommend it was great value you will not be disappointed. We also tried the cocktails and they were delicious. Truly unforgettable thank you Craft.

NI
1 review
Dined on 7 March 2020
Overall3food5service2ambience3

The food was exceptional but the service let them down. If the service had been on point, this would have been a 5/5 experience.
Unfortunately, wasn't that good from the off - no-one to meet us when we arrived,wobbly table (which was fixed by the waitress, with some napkins shoved under it!) no re-fills of hot drinks, no eye contact from other waiters and lack of attention. It took ages to get a cocktail menu and then that person never came back to take our order. We then managed to get the attention of a 3rd waiter, who acknowledged we wanted to order a cocktail and said he'd be back to us, but served his table and then went on his break!! We wanted to sample the cocktails as we're sure they'd be delicious based on the food, but didn't get chance as no-one wanted to take our order.
Given uncertain times with the Coronavirus, there appeared to be a lack of hygiene - tables not wiped down properly, waiters touching rims of glasses when serving water etc.
We are keen to book again, as we'd like to try out the main menu, but would hesitate due to our experience with the service.

AW
1 review
Dined on 7 March 2020
Overall5food5service5ambience5

Myself and sister had afternoon tea and it was by far the nicest afternoon tea either have had, and we’ve had a few!
The food was outstanding, exceptional flavour and presentation. The customer service received was also outstanding, very friendly and accommodating.
We would not hesitate returning to Craft and already looking at when we can go again. Would highly recommend to anyone considering visiting Craft Dining Rooms!!!

LV
London
1 review
Dined on 6 March 2020
Overall4food5service5ambience2

Ambience/lighting/mood needs refining but food was amazing!

S
Birmingham
1 review
Dined on 6 March 2020
Overall4food4service4ambience4

The food was delicious and well executed. The halibut starter is a firm favourite, followed by the lamb... which was extremely flavoursome.
Staff were all very friendly, welcoming and attentive. The restaurant was fairly quiet for a Friday evening however we did dine early. That said with a well known comedian performing to a sell out crowd the same evening at the Symphony Hall I expected it to be busier. Perhaps The Craft and The Symphony Hall should collaborate to market this little gem..... the outside dining pods are a great addition especially for a small party of diners.

I will certainly return to taste more of the delightful well ‘craft’ed menu!

LH
1 review
Dined on 29 February 2020
Overall5food5service5ambience5

Really enjoyed our visit, the service was great, food was amazing. Well worth a visit!

WO
Birmingham
5 reviews
Dined on 26 February 2020
Overall5food5service4ambience4

Excellent food which was beautifully presented.
Waiter explained very well what we were eating.
T|horoughly recommend the place.

d
1 review
Dined on 22 February 2020
Overall4food4service3ambience4

Lovely restaurant with very good food. Definitely for a special evening out. The staff were very nice but a little distracted at times. Perhaps just be aware if a table is trying to catch your attention. Our first course came and we hadn't even ordered the wine yet despite having tried several times to call a waiter over. Also the main course came out very quickly - which is good but perhaps a few more minutes would have been nice. But this is quibbling. it was a lovely place with very nice food.

OT
Birmingham
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

Refit has significantly improved the ambience of the establishment. Tasting menu exceptional and easily approaching some of the very best Birmingham has to offer. Service terrific with very knowledgable sommelier. I hope people give this place a chance to shine as it deserves to do well.

TH
Birmingham
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

I would definitely be recommending the craft afternoon tea to friends and family the experience was flawless we enjoyed all aspects of it from the food to the setting to the attentive service we received throughout .

EB
1 review
Dined on 21 February 2020
Overall3food4service3ambience3

Very disappointing. But mainly around the little things that add to your experience. No one offered to take our coats when we sat down, the wine we wanted was not in stock but we were not offered an alternative at the price of the wine we preferred. When my main arrived the waitress placed it under my arm when She could see I was looking the other way and not aware she was there so I ended up putting my arm in my food and she didn’t make an effort to correct it.
The food itself was lovely but at £30 for 2 courses I felt it was overpriced as the mains did not come with any sides (even ones you could purchase).
The toilets were in need of decoration which is poor considering it had only recently opened.
Not much atmosphere and apart from one waiter who was lovely the service was average.

Craft
Responded on 23 February 2020

Thanks for you review, naturally apologies you didn't feel the experience was perfect,I will pick up the coat and service element as we do have a cloak room, in respect of the wine its common place that English wine stocks move, on the menu there is over 100 bottles so I am surprised there wasn't an alternative. On the note of 2 Courses for £30 in a high end fine dining restaurant is competitive as your see many have mentioned below. If you consider that 2 courses at Miller and Carter is £29.95

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OT
1 review
Dined on 20 February 2020
Overall3food3service3ambience3

We went at lunchtime so may not be a fair judge of the ambiance.

Food was very tasty however, let down by being only luke warm.
Service seemed slow.

If you have a Groupon voucher please ensure your table through them as well.

SC
1 review
Dined on 19 February 2020
Overall5food5service5ambience5

Excellent food, reasonably priced. Wine choices are excellent- we were recommended a very good English red and white that complimented the chosen dishes well. Service was excellent. Staff were friendly and knew the menu well. Chef Andrew Sheridan- just fantastic dishes! Thank you

Craft
Responded on 23 February 2020

Thanks for leaving us such a great review I am glad you enjoyed your experience

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KK
1 review
Dined on 17 February 2020
Overall2food3service1ambience1

We were so excited to experience this new venture only to find out Aktar Islam didn't actually help create the menu. The food was good though, just not value for money. The afternoon tea looked amazing though.

We didn't get to experience the pics, which was the second appeal to visit too. It was a rainy day and understandably couldn't serve out there, but maybe this should have been factored into the design concept.

The interior was a little confusing, a mish mash of different styles which worked to some extent but also seemed like the cost some went on some aspects only for others to be less well presented.

Craft
Responded on 22 February 2020

I am unsure why you thought Aktar created the menu when the website defines the chef who created the menu,you booked the table knowing this was the case. On the note of value if you consider the production of fine dining food, to have 3 courses for £35.00,if you compare this to the market within the city it's 20% less than our competition.In respect of the pods you booked a table in the dining room for 2 the pods are for 8 and you didn't book one thats the reason you didn't enjoy a pod. Thanks.

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OT
Birmingham
1 review
Dined on 13 February 2020
Overall5food5service5ambience5

The food, server, place and the whole atmosphere was absolutely beautiful! My mom and I are not used to fine dinning so it was amazing that the server gave us a step by step talk of what we were eating. He even gave us a tour of the restaurant because we came at a time where there wasn't much people. Really friendly staff and worth the money 100%. I will be coming here again!

Craft
Responded on 23 February 2020

Thanks for leaving us such a great review I am glad you enjoyed your experience

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OT
Birmingham
1 review
Dined on 10 February 2020
Overall5food1service2ambience1

Didn't hear what the server told my partner what food she was serving us when I asked her to explain again she just smiled

HR
Birmingham
1 review
Dined on 8 February 2020
Overall4food5service5ambience2

Would only go on an offer and felt menu was very limited

l
Birmingham
2 reviews
Dined on 6 February 2020
Overall5food5service5ambience5

Fabulous food, the Chefs were Andrew Sheridan and Stu Deeley. A great evening, lovely ambiance and the staff very friendly, would recommend 10 out of 10. Convenient location. Would highly recommend.

Craft
Responded on 23 February 2020

Thanks for leaving us such a great review I am glad you enjoyed your experience

Report
CG
London
1 review
Dined on 6 February 2020
Overall5food5service5ambience5

Impeccable food, gorgeous presentation and fantastic staff. Frank was so lovely!

Craft
Responded on 23 February 2020

Thanks for leaving us such a great review I am glad you enjoyed your experience

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RW
Birmingham
2 reviews
Dined on 4 February 2020
Overall5food5service4ambience5

Food looked great and tasted amazing. Second time for me so have tried both the garden and the dining room menus. Would definitely go again

Craft
Responded on 23 February 2020

Thanks for leaving us such a great review I am glad you enjoyed your experience

Report
AJ
Birmingham
1 review
Dined on 3 February 2020
Overall4food4service4ambience3

Lovely place. Staff very friendly and helpful. Very quiet on the lunchtime we went but I would imagine it is livelier on an evening and weekend. Food was amazing. Limited menu but the food you get is perfect in taste and presentation. Staff really helpful in describing the food and recommendations of wine. We had been bought a voucher for a 2 course meal but ended up having a 3 course as it was too tempting not to. Would definitely love to go again even without a voucher. Menu prices very reasonable anyway. Thank you.

B
Birmingham
2 reviews
Dined on 2 February 2020
Overall5food5service5ambience4

Great value, food was very good, wine was lovely and service was excellent. It was a little quiet in there but it was a sunday afternoon and the music was abit of an eclectic mix but nothing offensive.

RD
London
2 reviews
Dined on 25 January 2020
Overall4food4service4ambience3

The food was delicious and the staff were great.... Very enthusiastic and knowledgeable about each course being presented. However, and what spoilt the whole experience for me was how quickly each course was bought out which led me not being able to enjoy the wine. Felt as if we were being rushed somewhat.

HP
1 review
Dined on 25 January 2020
Overall4food4service5ambience4

Fantastic service and delicious cocktails! We loved the starters, mains and cheese but we a little disappointed in the parsnip and carrot puddings however the rice pudding was very good!! Knowledgeable staff and very accommodating for a food allergy in the group.

Craft
Responded on 23 February 2020

hanks for leaving us such a great review I am glad you enjoyed your experience

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S
Berkshire
1 review
Dined on 18 January 2020
Overall5food5service5ambience4

Great British fine dining. Lovely restaurant and very good service. We loved the British fine dining and enjoyed tasting British wines which were really good. Food is clearly prepared with loving care and attention and presented really well. Tasted great too. Staff were very knowledgable and friendly. Dietary requirements met without any issue.

BM
1 review
Dined on 18 January 2020
Overall4food4service5ambience4

Enhance the descriptions on the menu. Quality excellent. Improve some areas for lighting. Staff attend ice an nd knowledgeable.

DJ
Inverness
1 review
Dined on 17 January 2020
Overall5food5service4ambience5

Food was stunning, an absolute delight. Clearly a chef with ambitions to reach the highest levels. Well worth a visit.

A
London
4 reviews
Dined on 11 January 2020
Overall5food5service5ambience4

Fantastic food and service! Great value for a high end restaurant.

DT
Birmingham
1 review
Dined on 21 December 2019
Overall5food5service5ambience5

Fantastic customer service, food delicious and appetising looking forward to my return

OT
1 review
Dined on 20 December 2019
Overall5food5service5ambience5

We had a wonderful evening with work friends. The service was attentive and we had the full sommelier experience which was fun and informative. The food was excellent and the wine matched perfectly. Do make the effort to book, you won’t be disappointed by this gem.

P
London
2 reviews
Dined on 19 December 2019
Overall5food5service5ambience3

Went for lunch - this place was amazing. Great value lunch menu and really good quality. Michelin star style food and service. The only thing that let it down was that it was not busy - please visit this restaurant as this is definitely a keeper for the city of Birmingham! Decor was great too.
Suggestion to the owner that we don’t think the name really suits the type of place it is.

EC
London
2 reviews
Dined on 17 December 2019
Overall3food5service1ambience2

Possibly some of the worst service I've ever experienced, but the food was excellent.

Craft
Responded on 19 December 2019

It is extremely difficult for us to address or advise on a review which gives no context and is reviewed anonymously however I have reviewed all the tables that were in on the 17/12/2019 and I am struggling to understand where it is possible that this is the case given what was actually in on the 17th, it would help if you could contact us to discuss this as I am currently at a loss on how to effectively address your feedback

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RS
London
1 review
Dined on 17 December 2019
Overall3food3service5ambience3

Initially sat us at a table next to a large pillar even though we were the only people in the dinng room. Asked to be moved to another table.
Very little choice of main course on the set menu. The other option was the tasting menu but we had limited time as we were going to a concert.
The room was quite chilly.
My main course of Venison was good but tended to be taken over by the beetroot, the chocolate orange pudding was fantastic. Would have liked to have tried a starter but as the restaurant did not open until 6:00pm we did not have enough time.
Overall we enjoyed our visit.

Craft
Responded on 19 December 2019

Apologies you didn't like the table next to the pillow normally this table is the one requested the most by guests, I can see from the system they acknowledged your request and moved you to an alternative table. I have checked the temp. in the room as its monitored and it was 21.7 degrees, we have recently placed additional heating into the venue if you was however cold we would have increased it should this have been requested.We actually open at 5pm, however we had a booking of 80 in until 5pm

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S
London
7 reviews
Dined on 3 December 2019
Overall5food5service5ambience3

Arrived at 6 pm for a pre symphony hall meal, we were the only diners in such a shame as the food was amazing , service great too . I will be back for Sunday lunch soon

GB
Birmingham
1 review
Dined on 2 December 2019
Overall5food5service5ambience4

Restaurant was quiet on a Monday lunchtime, but very welcoming. Staff were lovely, we had afternoon tea which was beautifully presented and each item explained to us. The vegetarian was well catered for. Three savoury items, a lovely miniature scone and four different desserts were all delicious.