Cranside Kitchen Inside

Sort by

Filters

1. SM

   SamanthaM

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food5service2ambience2

   Inside felt a bit dirty, lots of flies etc flying around and service wasn’t that quick. Outside area is fantastic (have been before) but feel the inside let’s it down a bit

   Report
2. F

   Fifi

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service3ambience3

   You need to use a QR scanner to read and pay for food and drinks. The starters and main meals arrived at the same time. We ordered Chinese. The curry sauce had an odd taste and was very salty. The chilli chicken was dry. The cider was full of ice. Good idea but needs improving.

   Report
3. SL

   StaceyL

   Glasgow

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service5ambience4

   Food was nice.. hot and came out fast. Love the different menus

   Report
4. a

   angelam

   Glasgow

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   overall4food4service5ambience3

   Great service, nothing a bother. Really pleasant . Food was lovely. Although the tables where very close together, I did feel like I was having dinner with the couple next to me.

   Report
5. OT

   OpenTable Diner

   Glasgow

   3 reviews

   4.0

   3 reviews

   Dined on 29 July 2022

   overall4food4service4ambience4

   Booked here as it was local to the hotel we booked for the weekend. Good choice of cuisines and great concept.

   Report
6. KM

   KeithM

   Glasgow

   1 review

   4.0

   1 review

   Dined on 27 July 2022

   overall4food4service4ambience4

   Went midweek so appeared to have less choice on the menu than on website, liked ordering and paying online so no hanging about waiting for the bill.

   Report
7. N

   Niamh

   1 review

   3.0

   1 review

   Dined on 23 July 2022

   overall3food4service1ambience1

   Unfortunately, our experience wasn’t as good as in previous times. The service was poor, the food was mediocre and the actual environment was unclean. The table was sticky and the floor surrounding/underneath was covered in food from previous diners. The food was ok but not overly warm or flavourful, we never got the opportunity to express this as no member of staff approached the table after bringing the drinks and food. It was noisy and the seating was right by the kitchen where we could hear all the kitchen conversation/ swearing etc which ruined the experience too.

   Report
8. AM

   AdrianneM

   Glasgow

   1 review

   2.0

   1 review

   Dined on 17 July 2022

   overall2food3service3ambience1

   The music was very loud, I doubt anyone enjoyed it being so loud. When we asked for it it to be turned down, we were told that they would ask the manager, but nothing changed.

   Report
9. S

   Steph

   Glasgow

   7 reviews

   4.0

   7 reviews

   Dined on 15 July 2022

   overall4food4service4ambience4

   Good food but could have done with more sauce on the main dishes

   Report
10. F

    Fras

    1 review

    3.0

    1 review

    Dined on 9 July 2022

    overall3food4service4ambience5

    Food and service was great but not put off by the amount of flies

    Report
11. LB

    LindaB

    Glasgow

    1 review

    4.0

    1 review

    Dined on 6 July 2022

    overall4food5service5ambience4

    Staff always brilliant, we hate the online ordering of food and drinks. Tiresome and awkward. We would probably have ordered more food if we were ordering from a menu. I feel it will always put people off ordering or attending your restaurant. Good food.

    Report
12. RM

    RaymondM

    1 review

    2.0

    1 review

    Dined on 2 July 2022

    overall2food2service2ambience3

    Thought the menus were basic. Portion sizes disappointing. Staff interaction poor.

    Report
13. JR

    JamesR

    Glasgow

    1 review

    2.0

    1 review

    Dined on 2 July 2022

    overall2food3service4ambience2

    Ate from Greek menu vert limited choice very poor portions

    Report
14. IG

    IanG

    Glasgow

    1 review

    3.0

    1 review

    Dined on 28 June 2022

    overall3food3service2ambience3

    Food came very quickly but unfortunately it wasn't hot enough, we had food eaten before drinks came. Staff were pleasant and helpful but seemed not enough tending the upper bar area for drinks.

    Report
15. BJ

    BrianJ

    Glasgow

    1 review

    4.0

    1 review

    Dined on 28 June 2022

    overall4food4service3ambience4

    the meal was very good but not used to ordering and paying through qr code .the meal came before the drinks

    Report
16. LV

    LV2013

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on 28 June 2022

    overall5food5service4ambience4

    Fabulous food & the option to choose from multiple menus is great - all staff are friendly & v helpful Great selection would recommend - also good on a nice day to sit outside 1 ask - introduce Apple Pay please!

    Report
17. JB

    JamesB

    1 review

    3.0

    1 review

    Dined on 27 June 2022

    overall3food3service2ambience3

    Always a warm welcome, but don't appreciate our starters arriving at the same time as our mains. Appreciate you can split orders but when your under pressure to order during busy times. What happened to customer service, rather than people turn around in restaurants

    Cranside Kitchen InsideResponded on 4 July 2022Hi James, Thank you for your review, we appreciate you taking the time. We don't sell starters so this would be why your food arrived together. All items ordered on the app will arrive tapas style when ready from each kitchen and starters cannot be included as this wouldn't be possible to co-ordinate between our different food traders. Thanks again, Team Cranside

    Report
18. RV

    RossV

    1 review

    3.0

    1 review

    Dined on 24 June 2022

    overall3food3service2ambience4

    Food was o.k. but not great. Not worth the cost. Interesting idea and a nice location tho

    Report
19. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 23 June 2022

    overall4food3service3ambience4

    Going to concert with friends

    Report
20. K

    Klein40

    London

    1 review

    3.0

    1 review

    Dined on 23 June 2022

    overall3food4service3ambience3

    Great once we got inside but it took over 20 minutes (and we were 4th in the queue) to get seated as the single member of staff seating people had to explain the smartphone QR code menu process to every customer who had never used it before. They need to put more staff on the front desk to seat people at busy times - esp. on Hydro gig days.

    Report
21. M

    Mozza

    Glasgow

    13 reviews

    4.0

    13 reviews

    Dined on 23 June 2022

    overall4food4service3ambience3

    Good concept of multiple types of cuisine from one QR barcode menu. However if you weren't familiar/experienced with this technology it may be challenging. Happily go back of going to Hydro/SSE/Armadillo.

    Report
22. LB

    LynnB

    Glasgow

    1 review

    4.0

    1 review

    Dined on 23 June 2022

    overall4food4service5ambience5

    Really good choice of food, great venue if your going to the Hydro Service good within a great settling

    Report
23. CD

    CarolD

    1 review

    4.0

    1 review

    Dined on 23 June 2022

    overall4food5service5ambience3

    A bit of a hassle having to use the app to order but once we got that sorted, we just ordered quickly and didn't really get a change to look at the menus. It was use the app or leave though. The food came really quickly and everyone very pleasant. I think more basic food would also be good as an option, burgers etc. Definitely back, once we can review the Menus.

    Report
24. CG

    CarolGallacher

    Glasgow

    3 reviews

    5.0

    3 reviews

    Dined on 23 June 2022

    overall5food3service5ambience4

    Service was good, the staff seem to work really hard in this very busy restaurant. Food is ok, though seems mass produced and not the best quality. Good location next to the Hydro so really handy if attending a concert and likely why it’s so busy.

    Report
25. F

    Fran60

    1 review

    5.0

    1 review

    Dined on 23 June 2022

    overall5food5service5ambience5

    I had never been here before .The food was amazing It’s great having different restaurants under one roof as not everyone likes the same. Pizza was amazing and great service considering how busy it was. Thought the prices were very reasonable as well. Would recommend to my friends and I will definitely be back.

    Report
26. a

    anon

    1 review

    1.0

    1 review

    Dined on 23 June 2022

    overall1food2service1ambience2

    Having booked a table waited at the door a while to be seated, ordered food and drinks , food took about 20 mins not too bad however drinks were half way through meal after having asked twice and eventually going to the bar to ask again

    Report
27. M

    Mush

    New York Area

    1 review

    1.0

    1 review

    Dined on 20 June 2022

    overall1food1service1ambience1

    Don’t go there Food is terrible Do I need to add more text to describe how bad it is?

    Cranside Kitchen InsideResponded on 22 June 2022Hi Mush, If you wouldn't mind could you please contact us at info@cransidekitchen.co.uk with a more in depth review so we can identify the issues and hopefully come to a resolution/address the issues you may have faced. Best wishes, Cranside

    Report
28. S

    Stuart

    Washington DC

    8 reviews

    2.0

    8 reviews

    Dined on 19 June 2022

    overall2food1service4ambience4

    We went for the Chinese menu expecting authentic looking and tasting dishes. We were very disappointed in the quality and presentation of the food. Whilst it was edible it was just 2 very bad examples of a Chinese chicken curry and Beef, ginger and spring onion, which we thought were safe bets. All in all very disappointing and we won’t be back.

    Report
29. NM

    NicolaM

    Glasgow

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Great food and great service, would definitely recommend

    Report
30. C

    Cat7

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food4service3ambience4

    The food was lovely, but the fact that you have to order on your phone is quite inaccessible. As there isn't an option to pay on Apple Pay or PayPal, it was quite clunky putting all the details in, and then it asked us to go into our banking app and approve, which took ages because the internet was slow, then it didn't work and we had to go through the whole thing again because the details disappeared. Two of us were pretty young and very IT literate people, but trying to help my dad with this was quite stressful when it should surely be as relaxing and simple as possible to go out for a meal. There is just no way my parents would go to this restaurant by themselves because they couldn't manage it and wouldn't want to try. My 69 year old parents have used computers and smart phones for years, but it's just not something they are used to. I can't imagine how this would work for older people who haven't been using computers. I feel an option should be given on arrival to order normally if you don't want to do it all via your phone.

    Cranside Kitchen InsideResponded on 22 June 2022Hi Cat, Thank you for leaving your review, we really appreciate this! As Cranside is a host venue for independent kitchens, the QR code system allows our guests to sample dishes from throughout the venue as a whole. If a guest addresses any issues with us during their visit, we are more than happy to take an order manually through our staff tablets on hand as we are aware not everyone is used to this style of service. I hope this helps and would love to see you again! Thank you, Cranside

    Report
31. LW

    LynneW

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food2service3ambience4

    Great front of house service but disappointing when inside. Dirty cutlery on table, average food, drinks came out later than food too. Toilet front door of hinge which was jamming everytime someone walked in. Great staff but just seemed overworked

    Report
32. G

    Gilfather

    1 review

    1.0

    1 review

    Dined on 18 June 2022

    overall1food1service1ambience1

    First of all, we like the concept of being able to order different cuisines and the majority of our meal was enjoyed. However not the Finger Licking Fizz sharing platter, which we rendered inedible after a few bites as the chicken was tough, dry and grey. Disappointing for the price! Service could also have been better, 30 min wait for one drink.

    Report
33. NM

    NicolaM

    Glasgow

    5 reviews

    4.0

    5 reviews

    Dined on 18 June 2022

    overall4food4service3ambience3

    Drinks service was incredibly slow - 25 mins for a bottle of wine and a pint. Staff are all friendly, food is good and good location for eating before the Hydro. It is quite pricey. I think individual items feel reasonably priced but by the time you build a meal, it can become expensive. We will go back time and time again for location and the variety of food on offer.

    Report
34. MC

    MichelleC

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on 18 June 2022

    overall4food4service4ambience4

    Ideal location for pre gig food and drinks. Found the app ordering easy to use

    Report
35. IS

    ISOxon

    Gloucestershire

    3 reviews

    5.0

    3 reviews

    Dined on 18 June 2022

    overall5food5service5ambience5

    Fantastic food from a great selection of restaurants! Great concept.

    Report
36. C

    Cathig

    Glasgow

    1 review

    5.0

    1 review

    Dined on 17 June 2022

    overall5food5service5ambience5

    Fabulous! Love the artist playing at the Hydro featuring on background music

    Report
37. IP

    IreneP

    Glasgow

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food3service5ambience5

    Had sweet and sour chicken with egg fried rice Tasty but chicken dry Great atmosphere as always with the music for the show So easy to access the hydro afterwards

    Report
38. LB

    LindaB

    Glasgow

    2 reviews

    3.0

    2 reviews

    Dined on 17 June 2022

    overall3food3service3ambience3

    Disappointing for my friends. I have been before and have raved about the food and place. The ordering of food and drink SO complicated, and frustrating. Staff nice.

    Report
39. JM

    JacquelineM

    Edinburgh

    1 review

    1.0

    1 review

    Dined on 14 June 2022

    overall1food1service1ambience1

    Booked this place and on arrival and was told to scan a QR code for drinks and the menu.Asked someone for help with it, and explained my phone wasn’t picking the code up.The server rolled his eyes and sighed saying he would try to find me a tablet for this.When my husband saw his reaction we decided to leave. The greeter on arrival mumbled her way through the instructions for buying food and drink, and it was hard to hear her because of the noise.In general the place looked grubby, and disorganised.Using a QR code to buy food and drink ,in my opinion is not feasable and does not make for a pleasant and enjoyable evening out.

    Report
40. AA

    AdamA

    1 review

    2.0

    1 review

    Dined on 14 June 2022

    overall2food2service1ambience2

    Not a pleasant experience, ordering via an app is very impersonal. My card wouldn’t work as the bank thought it was a scam! Eventually got it sorted then had to wait an age for food. Paid £6 for a tiny glass of Prosecco which wasn’t even filled up. Very impersonal, food was mediocre & wasn’t the best experience before a concert. Also car park is no longer free. Physical menus and people taking your order would be a much more pleasant experience

    Cranside Kitchen InsideResponded on 16 June 2022Hi Adam, I am very sorry to hear you didn't have the best experience. Unfortunately your bank not working is not due to ourselves, we use a very popular system that is common in Glasgow. Due to Scottish Licence Laws, all venues must only serve 125ml measures of prosecco, filling it to the top would be very, illegal. We do not own the carpark so this is also out of our hands unfortunately. Aside from this I am truly sorry you didn't enjoy your time with us and I hope these explanations helped.

    Report