Cranside Kitchen Inside

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1. JC

   JCfinnie

   New England

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food3service2ambience2

   Not very welcoming - entered by the loos and had to wait without being acknowledged for a while. Friendly host who promptly disappeared. Food started to arrive before we had our drinks. Felt like an expensive fast food restaurant. Quite soulless.

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2. RG

   RobG

   Perthshire

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   overall3food5service3ambience4

   We found the obligatory ordering via the QR Code and app a pain. The food was very good, and service as quick and friendly. We were unable to get a coffee to finish off our dinner ; having tried for some time to find how to order coffee via the app, we were finally told that the machine was broken. Not great.

   Report
3. LD

   LianeD

   Glasgow

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food4service1ambience2

   Trying to order was nightmare. 25mins trying to get signal and no one to ask for wifi for 20mins. Really terribe that the code isn't at the table. Was a joke and was ready to leave coz couldn't get stronge enough signal on phone to try access menu. Once we ordered came out at reasonable pace and the food was good

   Report
4. G

   Gizzy1

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience3

   Amazing food and reasonably priced. Liked the ordering via the qr code which is so much easier for splitting bills. Plus you can order from every restaurant via the qr code so great if if you want to stick to favourites but also try something new or someone in a group wants different foods. Service was quick too. Only thing was we found the music quite loud and had to shout above it, so not ideal if you want to bring anyone hard of hearing or elderly. But on the whole, very nice and will visit again.

   Report
5. EN

   EN2018

   Glasgow

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service4ambience4

   Great food as always. Delicious and fresh. Would be good if water could be ordered on its own though and not have to buy something else - especially mid mea

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6. OT

   OpenTable Diner

   Edinburgh

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service3ambience2

   Only way to see the ACTUAL menu is when you get there. Menu on website is only an indication of what might be available.

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7. PM

   PaulM

   Glasgow

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Being able to order from multiple restaurants at the same time is a great idea. Obviously you can’t guarantee all your food turns up together but the staff couldn’t be more helpful and the food is gorgeous.

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8. JQ

   JosephQ

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Food was amazing and the staff where amazing thank you for the lovely food and service

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9. M

   Mandym

   Glasgow

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food4service4ambience4

   Didn't like the idea of scanning the qr code to access the menu. ..not everyone can use this

   Report
10. OT

    OpenTable Diner

    Glasgow

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Didn’t realise the kitchen would be shut at the time of the booking, I think this needs to be made clearer when booking the table

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11. MG

    MGee

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service4ambience3

    Asian heavy choices on menu at present although pizza and pasta dishes looked nice. Service is quick and efficient if a bit impersonal. Prices are reasonable. So if you want quick bite to eat on the way somewhere this is a good option but wouldn't pick it for leisurely meal and a chat.

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12. HK

    HazelK

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    I was slightly worried as the reviews hadn’t been good, but my experience was perfect, busy night as there was a gig on at the Ovo but from being greeted at the door to ordering etc all ran smoothly and would definitely go back. Well done to all the staff as it can’t be an easy shift!

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13. O

    Ogster

    Inverness

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food4service4ambience3

    The ordering system takes a bit of getting used to. No proper beer on the online menu, just lager. There is an IPA on the website but doesn't come up when ordering.

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14. NH

    NeilH

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service4ambience4

    The only thing I did tvlike was the ordering through the app on your phone and just felt it took too long just to even get a drink. But tge staff and foid were very good. Possibly old have .ore choice of whiskies especially being in Scotland after all and a few more beer variety would be nice.

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15. g

    gilliand

    Glasgow

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service3ambience3

    Our food was really nice, it would be so much better if waiter took your order instead of qr code it’s very impersonal. I understood some dishes would come at different times but waited about 20 mins for my satay when everyone else had finished.

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16. A

    Alan

    Glasgow

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food2service2ambience2

    Very busy and loud in the pre-show at the hydro timeslot. I guess they have a lot of people wanting to eat in a very short space of time. It's a bit chaotic, they did explain that food comes at different times from different kitchens when we arrived, but it's not ideal, with one person finishing their meal before the other starts. We were served a bowl of stone cold chips from one restaurant as a side dish. The ambience is more of a busy food court and the acoustics are harsh. Staff were perfectly nice and they hurried around as best they could, but perhaps just too many people trying to eat at the same time.

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17. JW

    JillW

    Glasgow

    7 reviews

    5.0

    7 reviews

    Dined 7 days ago

    overall5food4service5ambience5

    It was quick and easy to order, great if you are splitting bills. Leave when you are done as all paid up front

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18. DA

    DinerA

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food2service2ambience3

    This was a pre-theater booking so the restaurant was pretty busy. No menu was offered, we had to use a QR code on the table; im not against innovation but this type of restaurant had 6 or 7 separate menus with a wide variety of world flavours. it was impossible to look through all taht was available and make a correct choice. i felt under pressure due to the time of the theater show we were going to see so ordered a few things i wouldn't normally order, it was hurried. My phone had no signal inside the restaurant (or was slow anyhow) so my dining companion ordered for me, however this meant that they would be paying and that was something i had wanted to do. not good. the food all arrived sporadically so we would eat some then chat some but this was all our of sync really. my main course was so late that the other person had no finished so conversation was strained. Food quality was'nt great, food for the same meal cam on separate plates, ie my curry came on one small side plate that had the food over the edge and the rice came on another so i ended up eating off both plates at once, why?? Service was cheerful but rushed due to the glut of people. a simple request for something was ignored, eventually arriving at a second request. This is a good enough restaurant in a great location. it just needs to lose the fad ideas, these are done better elsewhere (wagamama for example). put menus on tables, take orders, bring food or drinks together and serve good portions all on the same plate (if the dame dish). I dont mean to be negative but the parts didn't add up to the whole. there is a good dining experience in here but i didn't see it on my visit.

    Report
19. CS

    CarolynS

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food2service1ambience2

    Ok but not great! Pasta sauce was so watery.. Coffee was cold

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20. LM

    LachlanM

    Hungary

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food3service2ambience2

    Our experience at Cranside was not good. The lack of waiter service did not help us. Ordering food and drink through an App was not a good experience, had to try various cards to pay for our meal which took ages. Food came 4 different stages, by the time the last person got his meal the rest of us had finished. Wouldn't rush back. Music far to loud for a restaurant experience.

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21. A

    Anonymous

    Glasgow

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food1service1ambience1

    we did not enjoy Cranside at all. we will be sending up a follow up email about our experience. we’ve been told to do this due to how things were handled & due to the experience/food. very disappointed about the experience this time.

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22. l

    lindag

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on 7 May 2022

    overall4food5service4ambience3

    Food was lovely and plenty of different choices to suit everyone, amazing cocktails too. We were downstairs and it was very loud, not great if you are wanting to chat through dinner

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23. JS

    JaniceS

    Perthshire

    2 reviews

    4.0

    2 reviews

    Dined on 7 May 2022

    overall4food4service4ambience4

    Very busy and young staff were trying their best, lots of rude customer! Lovely food and perfect location for the Hydro

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24. e

    elizabethp

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on 7 May 2022

    overall4food4service3ambience3

    Bit of a shambles on arrival. Noone knew where we were to sit. Sent upstairs then downstairs again , other guests left saying it was very disorganised inside. Reception staff seemed harassed, eventually shown to a table oddly the restaurant didn't seem overly busy. Anyway wanted Italian but the Italian kitchen was closed when we were booking (it reopened later, too late for us ) so we had a Thai curry which was good but quite a small portion for the amount paid. Waited 20mins for any food or drink . Its extremely noisy inside , don't go if your looking for romantic ambiance however to be honest that didn't annoy ourselves. There seemed to be a lot of staff and I think the app style of Booking held things up somewhat. There certainly seemed a lot of staff cleaning tables but otherwise unengaged and better use of time would have been taking and delivering dink orders . It was OK but not as good as I expected.

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25. LS

    LS43

    Glasgow

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food2service1ambience1

    Not the cleanest! Floor covered in food and tables were sticky!

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26. A

    Andi

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food2service2ambience1

    Was booked for yuzu restaurant, only got a choice of sushi (which we don’t eat) or ramen which was just inedible. When booking It gave menus which gave main and dessert but we were only offered one course on the night and nothing like the menus seen at time of booking. This was disappointing and paying over £30 for two drinks and two bowls of ramen is shocking. No customer service as everything was ordered on app. Overall was terrible experience. We had to buy more food at the Hydro as the ramen was not filling.

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27. OT

    OpenTable Diner

    Perthshire

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food4service4ambience3

    Food came before drinks !! Bottled beer so not a difficult drinks order

    Report
28. KD

    KarenD

    Glasgow

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food3service1ambience2

    Poor service. We were unable to access the booking system

    Report
29. GE

    GordonE

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food4service3ambience4

    Great food and a good atmosphere. A little confusing with the ordering process, and different items coming at different times, but once you know that its not too bad. The variety options of different food types are good.

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30. OT

    OpenTable Diner

    Glasgow

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food3service3ambience3

    Complicated system, especially when more than one party

    Report
31. SF

    SharonF

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food2service1ambience1

    First time we have used this but won't be back, it was to noisy and didn't like the lack of waiter service, also waiter smashed a tray of food on floor next to us, which caused a lot of spillage and smashed dishes, didn't even clean up properly, there was 2 big pieces of crockery left under our seat and table had to lift up ourselfs

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32. V

    Vivien

    Palm Springs

    3 reviews

    2.0

    3 reviews

    Dined on 7 May 2022

    overall2food3service3ambience2

    The online menu sent with the link to confirm our booking, no where near reflected what was available on the day. Diet colas were all ice; should have taken tap water.

    Report
33. JM

    JillianM

    Rome

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food4service5ambience5

    The food was lovely, however, I didn't think there was much choice. Mainly Asian restaurants and the options on each menu were very few. Note-the chicken curry from the Chinese restaurant was under small plates section but was basically a full portion :) bustly party atmosphere which was great but means bit noisy for a conversation.

    Report
34. MM

    MairiM

    Glasgow

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food1service1ambience1

    We booked food online....with poor wifi connection. The service was non-existent. Food wasnt good or edible. Totally disorganised the way you're served. Wont be back

    Report
35. EC

    EricaC

    Berkshire

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Brilliant restaurant , great varied choices from various restaurants east Ordering system , food delicious love the fact you can mix dishes so can have green and Asian at same time. Great service , great price would definitely recommend.

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36. LD

    LeeD

    Glasgow

    1 review

    1.0

    1 review

    Dined on 6 May 2022

    overall1food1service1ambience1

    Book a table for dinner Arrive No food being served Staff stand off ish

    Report
37. SP

    SuzieP

    1 review

    5.0

    1 review

    Dined on 6 May 2022

    overall5food5service5ambience5

    We chose a variety of dishes to share, they do advise if you order from different menus the meals may come at different times, but all food arrived relatively quickly & was lovely x

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38. SP

    SamanthaP

    Edinburgh

    1 review

    2.0

    1 review

    Dined on 6 May 2022

    overall2food1service1ambience1

    Food wasn’t great… was expensive and felt it wasn’t value. I didn’t like the impersonal way to order using code and paying on my phone. Covid restriction have been lifted and I think friendly table service ordering should resume

    Report
39. OT

    OpenTable Diner

    Glasgow

    1 review

    5.0

    1 review

    Dined on 5 May 2022

    overall5food4service5ambience3

    Great service as always - food comes out fast and is good value for the price

    Report
40. IB

    IsobelB

    1 review

    1.0

    1 review

    Dined on 5 May 2022

    overall1food3service3ambience2

    Really not impressed that when you arrive and are seated that there are no menus to physically look at and no staff to take orders as the the internet reception is very poor, you place your order and get to the end and it loses your order and you have to start again, you then place your order and await it being delivered, I ordered 2 drinks and only 1 was delivered to the table, I had to ask where the other one was and she looked at me and said there is only 1 on the order I had to show her that there was 2, after about 5 mins my partners penne aribbiata was delivered to the table, which he said was very bland, he had finished his meal and mine still had not arrived, they did say there could be a difference in the time if we ordered from different menus, after another 20mins waiting, I had to ask one of the staff if l wasn’t getting any food, she said what was it you ordered, I told her Sweet & Sour Chicken, rice & chips that were for sharing with my partner, another 5 mins past and at last she brought my meal, this was our first time at your restaurant and I don’t think I would hurry back anytime soon, very disappointed ☹️

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