Crazy Good Kitchen - CGK on NEWBURY

4.3
52 reviews
$30 and under
American
Crazy Good Kitchen is a family business! With his background as a Butcher in Brazil, owner Tony, brings both his family and his passion for quality product and flavorful, comforting burgers to the diner. In the kitchen, son in law, Bernardo and marketing-driven Daughter, Pillar, tag team to create the crave-worthy burger creations that you've come to know and love that are truly - so crazy good.



Son, Arthur, dreams up tasty dessert recipes such as the ever-popular towering milkshakes and refreshing açai bowls! Last but not least, Tony's wife, Selma, helps with day-to-day business management and strives to create an enjoyable and fun work experience for all employees!



It's all in the family here at Crazy Good Kitchen! Please say hello on your next visit to the diner!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Screening
  • Sick staff prohibited in the workplace
What 52 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.0
service
4.1
ambience
3.9
value
Noise · Moderate
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k
kday
1 review
Dined 3 days ago
Overall5food5service4ambience5

Overall, very good! Trendy, but not over the top. I got the hot mess and cheese burger, which lives up to the name, and it was the best burger I've ever had. My dad got the spicy chicken sandwich and even told the waitress how good it was. My sister got the chicken tenders, which looked expensive for only three at first, but the quality made it for it. Service was efficient. On the bill there was a 20% service fee that was different from the tip, which was odd. Worth it though! Will be going again.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall1food1service1ambience3

There was hair all in our food, the service was horrendous and our waitresses were food.

OT
OpenTable Diner
New England
2 reviews
Dined on 14 November 2021
Overall5food5service5ambience5

Me and my husband have been trying to go to CGC for a very long time and wow it was so good. The buffalo fries were our favorite. Will definitely be back

j
jocely
1 review
Dined on 12 November 2021
Overall5food5service5ambience5

so good! loved it will definitely be going back soon!

Crazy Good Kitchen - CGK on NEWBURY
Responded on 18 November 2021

Hello Jocely, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about CGK. We hope to see you again soon and bring a friend! CGK Team

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C
Celine
1 review
Dined on 10 November 2021
Overall4food5service3ambience5

Burgers are amazing. Fries are a little over priced in my opinion but it was worth it. Milkshakes are great and food is fast!

LR
LillyR
1 review
Dined on 5 November 2021
Overall5food5service5ambience5

Unbelievably good. Can’t wait to go back again and get more food

Crazy Good Kitchen - CGK on NEWBURY
Responded on 6 November 2021

Wow Lilly! It sounds like you had a Crazy time with us. Thanks for your kind words about, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We hope to see you again soon! CGK Team

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OT
OpenTable Diner
1 review
Dined on 29 October 2021
Overall3food3service2ambience4

It seems great for college age crowd. Food was greasy and heavy not great for middle aged crowd.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 6 November 2021

Dear Anonymous, We’re so sorry that your experience did not match your expectations. Your happiness is our number one priority. We hope to see you again soon! CGK Team

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OT
OpenTable Diner
New England
1 review
Dined on 24 October 2021
Overall5food5service5ambience5

delicious!

Crazy Good Kitchen - CGK on NEWBURY
Responded on 6 November 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to seeing you again soon. CGK Team

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OT
OpenTable Diner
1 review
Dined on 22 October 2021
Overall2food3service1ambience1

Mediocre food for the price, brutal service. I ignored the reviews like this because I wanted to try it for myself, but as someone who has lived in Boston for a while, if you want specialized food like this, go to Boston Burger Company on Boylston St. and you’ll get astronomically better food for the same price. Otherwise, go to Five Guys on Huntington Ave. or Shake Shack on Newbury St. and you’ll get equal/better food and faster service for a quarter of the price.

4
4ladiesndad
San Diego
3 reviews
Dined on 21 October 2021
Overall5food5service4ambience5

Their burger was tasty and their cheese fries-wow!

DS
DevonS
Charleston
1 review
Dined on 21 October 2021
Overall4food5service3ambience5

Food was amazing! Service was a little slow, but we went kinda late at night. Definitely would recommend!

J
Jendpierce
Birmingham
4 reviews
Dined on 18 October 2021
Overall5food5service5ambience5

Wonderful burgers, shakes, excellent Caesar salad!!!! Definitely will come again!

N
Nina
1 review
Dined on 17 October 2021
Overall5food5service5ambience5

Food was so good! Would definitely go back the next time I’m in Boston

Crazy Good Kitchen - CGK on NEWBURY
Responded on 6 November 2021

Hello Nina, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We look forward to seeing you again soon. CGK Team

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c
clarity
1 review
Dined on 15 October 2021
Overall2food1service4ambience5

food looks better than it tastes, definitely not worth the price and wait

BR
BRick
1 review
Dined on 11 October 2021
Overall3food4service2ambience3

Burgers were very good but maybe not worth $20 especially since they don’t come with fries. The real kicker is the 20% “gratuity” for just the kitchen staff, not for front of house staff you also need to tip. Meaning your total tip ends up being like 35-40%! Shakes were also small for the price being paid. Overall won’t be returning but the burgers were good

Crazy Good Kitchen - CGK on NEWBURY
Responded on 15 October 2021

Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, While we apologize for your bad experience, we hope we can improve in the future. The 20% gratuity charge is not mandatory and may be removed from your bill. If you email us at info@crazygooodkitchencom with the last four #s of your credit card we can gladly remove the charge for you. We are sad to hear you won't be returning and we will take all of your feed back and apply it to continue improving.

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c
coffeeandastraw
New England
1 review
Dined on 2 October 2021
Overall2food4service1ambience1

good food, get the cheese dip. the service was horrible though. We had to ask for water to 3 different waiters until finally one remembered. also overheard one of the waiters loudly telling the other not to snitch about a table drinking because they had tipped an extra $20. overall a very unprofessional environment that I would not return to.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 15 October 2021

Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, While we apologize for your bad experience, we hope we can improve in the future. Thank you for the impute, and we would really appreciate it if you could give us more information on the servers involved in you experience. Please don’t hesitate in contacting us about any other inquiry at info@crazygoodkitchencom. Once again we are so terribly sorry for your bad experience. CGK Team

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BL
BoniL
New England
1 review
Dined on 1 October 2021
Overall5food5service5ambience5

Great food and surprisingly affordable for Newbury St.! Would definitely recommend getting the extra cheese. It's a HUGE bowl of cheese. How could you go wrong?

Crazy Good Kitchen - CGK on NEWBURY
Responded on 2 October 2021

We’re so glad you had a CRAZY GOOD TIME. Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Again, thank you for taking the time to review our business! We hope to see you again soon and bring a friend! CGK Team

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B
Baconator
1 review
Dined on 30 September 2021
Overall3food3service3ambience3

Party of 2, burger came out 10 minutes after chicken sandwich, chicken was raw, overpriced

OT
OpenTable Diner
1 review
Dined on 25 September 2021
Overall2food2service1ambience4

The service is very slow, we don’t mind waiting for food, specially if it’s good. But this place is ok at it’s best.
Definitely not worth the price they charge.
My big problem was with the service, they charge a 20% house fee, apparently for the servers and the kitchen, and that is great, nothing against, but the service is very bad.
Will not return.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 2 October 2021

We're sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Keep in mind: We post our house fee on the host stand and it is printed on our menu, also our staff is trained to tell all our guest about the fee. You are not obligated to pay the house fee it can be removed. Next time keep in mind that you can always ask to speak with a manager to voice your concern so we can better resolve any inquiry. CGK Team

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OT
OpenTable Diner
New England
1 review
Dined on 22 September 2021
Overall2food1service1ambience3

good sucked

Crazy Good Kitchen - CGK on NEWBURY
Responded on 2 October 2021

Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, While we apologize for your bad experience, we hope we can improve in the future. Your happiness is our number one priority. Please don’t hesitate in contacting us if you need farther explanation or about any other inquiry via email on our website. We hope to see you again soon! CGK Team

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C
Chloe
New England
3 reviews
Dined on 17 September 2021
Overall2food5service1ambience1

Server never got the sauce that I ordered and asked for twice. I asked him what happened with it when I asked for the check and he said loh sorry I forgot, after staring at me during the entire meal?? And also failed to show me what I was being charged for before running my card. And I was charged with 2 twenty percent tips! I’m a server at another restaurant in Boston so I can be fairly patient at restaurants but this was pretty bad.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hi Chloe, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and next time, please walk right up a manager and voice your concerns. We'll make it right for you. We look forward to serving you again soon! Tony Desouza, Owner Feel free to also contact our email on our website for further assistance.

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OT
OpenTable Diner
New England
3 reviews
Dined on 15 September 2021
Overall4food5service4ambience3

The food here is DELICIOUS. However, it was expensive. Our final bill for two people (and sharing a milkshake) was $82. There is a 20% house fee plus tip. When we arrived the tables around us were piled high with dirty dishes (from multiple tables worth). The waiter was very nice but took our $15 milkshake (which again was AMAZING) before we could finish it. We learned about this place on tiktok and will be back but maybe just for a to go order of milkshakes. The sandwiches were super good but the price is a hard sell for the ambiance and service. Bummer because the food is great and it is well decorated behind all the dirty dishes and food on the ground!

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear valued customer, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

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B
Brendahross
New England
1 review
Dined on 14 September 2021
Overall3food3service4ambience2

Overall the food was good, nothing amazing but the food was still tasty. Honestly if you are looking for a good burger, I would just go to five guys or shake shack down the street because it was an expensive, mediocre burger. The waiter kept calling us “friends” saying “hi friends what can we do for you” and I was just a little weird. When you first sit down the waiter gives a disclaimer about how they are going to charge a 20% tip off the bat and that you can’t substitute anything but you can remove items from the meal (ie pickles). They made it a point to say they do not do tomato’s or lettuce on the burgers/sandwiches. What kind of restaurant needs a disclaimer!? I was ready to leave at that point but my social anxiety made didn’t allow me to leave ;(. The only thing that was good was the buff chick fries. Overall, I wouldn’t go back but it was a good first experience.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear Brenda, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

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vipOpenTable Diner
New York Area
4 reviews
Dined on 12 September 2021
Overall5food5service5ambience5

Great food

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello, We’re so glad you had a CRAZY GOOD TIME. This review made our day! Again, thank you for taking the time to review our business! We hope to see you again soon, and bring a friend! C.G.K Team

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OT
OpenTable Diner
New England
1 review
Dined on 11 September 2021
Overall2food4service1ambience2

When it takes them 40 min to bring you condiments after the food, you know the place doesn’t care. They’ll add a instant 20% on your bill but not earn it, the staff wouldn’t even get 5% tip for this horrible service.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear valued customer, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

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H
Halle
1 review
Dined on 11 September 2021
Overall5food5service4ambience5

The food at CGK is absolutely delicious. It comes out hot and you get big portions. The fries are perfect for sharing!

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello, We’re so glad you had a CRAZY GOOD TIME. This review made our day! Again, thank you for taking the time to review our business! We hope to see you again soon, and bring a friend! C.G.K Team

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MA
vipMelisA
New England
4 reviews
Dined on 11 September 2021
Overall3food2service1ambience4

Réservation are not taken seriously, the hostess and servers have no clue what is going on. The hostess doesn’t even check the reservations and seat anyone that walked up to her. No one answers their phone, waited 30 minutes to someone come and grab our order, took another 20 minutes for the waters to come. Everything comes late, milkshake toppings are steal, honestly now even sure about how fresh the food is. Clearly the hostess was not trained to the the basics.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello, We’re so sorry that your experience did not match your expectations. To show our care we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. As the owner I can guarantee you that our food is the freshest possible as we pride ourself on grinding our burgers daily, marinating and breading every piece of chicken per order and making our shakes per order as well. Please show our staff this message if you decided to give us another chance. Best, Tony Desouza

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OT
OpenTable Diner
New York Area
3 reviews
Dined on 10 September 2021
Overall1food1service1ambience1

Did not honor our reservation. Bad customer service

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear Brenda, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 50% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

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OT
OpenTable Diner
New England
1 review
Dined on 10 September 2021
Overall1food1service1ambience1

Absolutely disgusted at the service. RUDE and unfriendly management. Will never be returning.

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear customer, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

Report
SB
vipSophieB
Chicago
4 reviews
Dined on 10 September 2021
Overall5food5service4ambience4

this place has the most delicious food for such a good price and the staff is so friendly and hardworking. the only thing is our food did take a little long, but that’s just because it was so busy they had so many customers which is a good sign :)

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello, We’re so glad you enjoyed our CRAZY GOOD food. We are mindful of the delay in getting the food during our busy times and we are so grateful that you were patient with us. We are working on improving this delay. This review made our day! Again, thank you for taking the time to review our business! We hope to see you again soon, and bring a friend! C.G.K Team

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MR
MarcoR
San Diego
1 review
Dined on 10 September 2021
Overall3food5service1ambience1

Food was incredible. Service was atrocious. Slow and lackluster

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Dear customer, Sorry to hear your experience was less than 5-stars. On behalf of everyone at CGK ON NEWBURY, I apologize for your poor customer experience. Your happiness is our number one priority. To show our appreciation we’d like to offer you a 25% discount next time you visit our store in Boston or Malden. Just show our staff this and we will take care of you. We look forward to seeing you again soon! CGK Team

Report
OT
vipOpenTable Diner
New England
1 review
Dined on 5 September 2021
Overall4food4service4ambience4

Everything was great but the food took a long time

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello, We’re so glad you enjoyed our CRAZY GOOD food. We are mindful of the delay in getting the food during our busy times and we are so grateful that you were patient with us. We are working on improving this delay. This review made our day! Again, thank you for taking the time to review our business! We hope to see you again soon, and bring a friend! C.G.K Team

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B
Bria
1 review
Dined on 1 September 2021
Overall3food4service2ambience5

Saw this place on TikTok and was really excited to try it. The place is super cute but there isn't a lot on their menu, you can get burger or chicken or there is ONE salad. everything my friends and I got was really good but it is kinda pricy and didn't have many options.

I rated the service 2 starts because they seemed to take a while! it wasn't very busy but we were there for about 2 hours (much longer than we wanted). After ordering our milkshakes at the end we waited for about 25 minutes before we spoke up and asked if they were ready, they went to check and brought them over and they had definitely been up there for a whole, you could tell they were melted.

I do have to admit the milkshakes were amazing though.

E
Estrella
1 review
Dined on 20 August 2021
Overall5food5service5ambience5

I came into get seated, and I had the nicest waiter. They came in to check on me time to time, and the food was delicious. I got a burger and fries, and it was honestly delectable. A friend of mine had the tenders, and I will admit the white meat inside was not seasoned but the breading was. Dip it in some ketchup, and you’ll be fine though. Overall, great service, great food, and peaceful setting!

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OpenTable Diner
New England
7 reviews
Dined on 15 August 2021
Overall5food5service5ambience5

We had an amazing time at CGK! I have been to both locations and the food and shakes live up to its name- CRAZY GOOD! I love the decor in the new spot on newbury st. Can’t wait to go back soon!

Crazy Good Kitchen - CGK on NEWBURY
Responded on 24 September 2021

Hello , This review made our day! Hope to see you again soon! Please let us know about your future experiences. CGK Team

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DB
DionneB
1 review
Dined on 14 August 2021
Overall3food2service4ambience2

Dining outside mr & my friend saw a hugeeee rat running in the pathway of the restaurant. i know it’s outside but that was not great for my appetite. Also this place does not sell liqour!! what a bummer

J
Jess
New England
1 review
Dined on 14 August 2021
Overall5food5service5ambience5

We had the loaded buffalo chicken fries, the hot mess and cheese burger and the I’m crazy for cookies milkshake. And it was all PHENOMENAL! Will definitely be going back again.

TD
vipTaylorD
New England
6 reviews
Dined on 7 August 2021
Overall5food5service4ambience5

The restaurant is a little hidden from street view but once you're inside the decorations are super fun. The food was incredible, especially the chicken, which was very tender and flavorful.

DW
DaleW
1 review
Dined on 7 August 2021
Overall5food5service5ambience5

Had a great dinner with the family! The cheeseburgers were something special! When there, everyone should try the milkshakes as well! Highly recommend this Restaurant!!!

R
Rafy
New England
9 reviews
Dined on 5 August 2021
Overall4food4service3ambience3

Food is good. Takes a while to get. Not good for birthday parties if you want to eat the cake.

FAQs

You can order delivery directly from Crazy Good Kitchen - CGK on NEWBURY using the Order Online button. Crazy Good Kitchen - CGK on NEWBURY also offers takeaway which you can order by calling the restaurant at (617) 936-4359.

Crazy Good Kitchen - CGK on NEWBURY is rated 4.3 stars by 52 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.