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Saturday: 6pm - 10:45pm
Disaster - restaurant close
You really ought to connect with your systems and processes. I was told 24 hours before that my booking was cancelled, no reason was given, leaving me with having to find other alternatives at the last minute!
Booked Darbaar restaurant for my husband's surprise birthday dinner about a month before. But got the email on the same day of the restaurant was booked that the can't host the booking due to maintainance services. This ruined all our plans and the excitement. Really bad service. I wouldn't even think to book the place in this restaurant ever again and would not recommend to anyone.
While the website and the ability to book a table is still active, the restaurant is shut. When we arrived to the place and there was no one there it caused us great disappointment on a very special occasion.
Most of the bad reviews seem to be about the service but the service is fine compared to the food which was very disappointing. The high point was the small plates (the Punjabi samosa Chaat in particular was very pleasant. Sadly neither the chicken nor the paneer from the tandoor suggested they'd ever been anywhere near a tandoor let alone a spice pot. The low point was the absurdly priced Raan E Musallam (£28) which was basically a baked potato with a few bits of stringy lamb that tasted of nothing. The wine was fine. We were pleased to get out of the place and won't be going back!
Food was OK - starters / small plates were good but main meals nothing to shout about. The sea bass was nice.
Service was appalling - there was hardly anyone in the restaurant yet it took forever to get served, gaps between courses were uncomfortable and several times we had to get up to find a waiter. And when we asked for some advice re the menu, the waiter was not particularly helpful and several times tried to suggest different / bigger things despite us insisting on wanting to try particular unusual dishes.
Large restaurant was pretty empty so atmosphere distinctly lacking - maybe it would be better in the evening or later in the week (we were there for Monday lunch). We won't be going back.
The keema dish was delicious but I really wasn’t impressed with the food. It lacked flavour. But the environment and surroundings were lovely.
We had a lovely meal after being gifted a groupon voucher. We could choose between a set menu with a cocktail or a starter, main and glass of wine from the a la carte menu. Gorgeous meal with lots of flavour.
The reception staff was a delightful woman that was very accommodating and welcoming. The food was excellent as always.
Unfortunately the waiter soured our whole evening. He was very negative from the start and to top it off he then gave us our bill after we finished our main meal not giving us an opportunity to look at the deserts menu.
We did address this on the evening but the waiter was very unapologetic. We basically felt like we weren’t welcome.
It’s such a shame as the food ambience and actual chef work so hard and are great and I wanted my friend to have a good experience.
Unfortunately it soured our evening so much so that she never wants to return :-(
Booked a table for 6 for 18:45 and initially everything seemed ok ,however, as soon as the waiter came to take our drinks order that's where it all went down hill.
The waiter disappeared for 20 minutes and then reappeared with only 3 drinks. Finally after another 15 minutes we all had our drinks and were ready to order.
We were told 2 out of the 4 fried breads for the starters were out of stock, it was only 19:00 and there were only 4 other parties there! We were also told the raita may be out of stock as well!
We finally placed our order and as the waiter read our order back we realised he had missed a few dishes. He promptly added them and went off.
Another waiter came over and we asked if the flat bread was available and he said yes and said he would ensure if came with our starters.
20:00 the starters finally came, painfully slowly one dish followed every 10 to 15 minutes! No flat bread or raita ever showed up.
21:00 no sign of our mains and no sign of additional drinks we had ordered until we complained.
The mains turned up at 21:20 a full 2hours 20 mins later! The waiter failed to clear the table and we had to tell him to take the starter cutlery away before serving the mains.
22:15 we asked for the bill and were left waiting for 20 minutes and only after threatening to leave we were given the bill!
Severe lack of staff and service. We were informed the main waiter had gone back home and the 3 waiter there were new.
Food was mediocre and not worth the money, chef was walking around and not actually addressing the severe lack of staff or dinners waiting for their food.
Would not recommend at all.
Food was not to our liking, service was very slow. Some food ordered was not available.
I’d say never again!!
Food was ok but very low spice inspite of us specifically requesting to make it spicy.
Ambience was nice. Service was ok. I would not visit this location a second time.
We went for a family gathering and the entire experience was excellent. We all loved the food, whether meat, seafood or vegetarian. The wine was also lovely and the staff attentive. Will look forward to our return
Service was amazing. Starters were good but the mains were kind of bland. Worth a visit if you are in the area.
Very fine food and very Nice place. One of the Best indian restaurant in London. Thank you very much (a bit expensive but every penny well deserved).
We enjoyed our visit to Darbaar. Very good Indian food and excellent service. The bar area is also very impressive.
The food was not upto the mark and definitely not upto worth the price
Was pleasant but way too overpriced for what it is. Curries weren’t as flavoursome as expected and for that price I have had better. Customer service and decor was brilliant however and location is lovely
Best Indian Restaurant I've been to in the U.K. The lunch menu and afternoon tea are a bargain. Great offer to have. Would highly recommend.
Very good food - presented well and good taste combinations.
Service was attentive.
A bit pricy.
Fairly quiet on a Monday lunchtime.
Had a 8:30 dinner reservation on a Friday night. Called about and hour before to change time to 9. Host made it sound like it was a big deal as they where busy but she altered the time. Unfortunately I had to call back again to change the reservation to 9:15 again it was made to sound like I asked for the world as they were busy nonetheless the time was again altered. By boyfriend and I arrived at 9:10 pm and we were greeted with 'oh you are here we have been waiting for you' and there was a a negative tone set. When we entered the dining area they were far from busy.... with a 4 top that was closing out and a 3 top that appeared to be finishing their mains. Not much attention was shown to us even though I mentioned it was our anniversary. I ordered the scallops as a starter and was unfortunately underwhelmed when they arrived - they were overcooked, chewy and cold. Service was poor but main was good. Such a shame as we were looking forward to our dining experience. We certainly left unhappy.
you never get disappointed by Darbaar. The food is always great, service is topnotch and has a great atmosphere!
Service was great - food lovely - I’d go back. Wasn’t hugely busy but I can imagine it could get lively.
I’ll go back again for a business lunch - goat 🐐 biryani to be recommend
Excellent food, some of the best found in London. Service very good with fast response and charming people. The place is comfortable and can be a place for some fun with friends or a quiet conversation. Little pricy but you pay for the quality and the location.
It took a really long time to get our main course and the starters were average/lukewarm. Worse since there were just 2 tables at lunch.
Well designed, spacious, dimly lit (appropriately so) and the food is phenomenal. They didn't have one of the items that we wanted so they switched it for something better (for the same price) and threw in an extra app. The server was extremely polite and attentive. Great experience. Will come again.
The music was too loud - it was difficult to hold a conversation. Understandably the new staff had a few mishaps but there was not a balance between those experienced and those brand new he majority of the staff was new, in addition our waiter with experience was extremely abrupt and inflexible. The hostess mixed up our coats and found ourselves in the back looking through the coats to find ours. Luckily the food was delicious.
Food was ok. Nothing amazing in my opinion., bit disappointing over all.
Loved everything about this place
Good local Resturant tucked away from the main road, well worth booking, above average menu, excellent flavours and choice.
Desserts we exceptional and fairly priced.
Lovely quiet restaurant.
Disappointing. Particularly the service. Slow and inefficient with dropped cutlery on more than one occasion. Food average and overpriced.
I heartily dislike restaurants which loan you their table for a couple of hours and usually won’t book there.
However Darbaar was relatively quiet on s Thursday night so in the end this was not an issue.
The food was excellent, the service good although the coffees arrived before dessert despite them being ordered at the same time and we had to ask for the bill twice.
However an enjoyable evening and reasonable value for money.
Mixed grill for two wasn't for two, nan was pretty small but the saag paneer was massive. Really nice looking restaurant, but really didn't think it was worth the money. Cocktail was lovely.
The food was really tasty and portion sizes were really good. The only let down was not receiving our drinks before the starters arrived but when we chased it up they came quickly and we also were given a complimentary side dish.
The murgh malai, although presented quite lazily, was the highlight of the meal. Other tasty choices include the aloo gobi dish, the butter chicken and the saag paneer. Was it really worth the price? Not sure.. I wouldn't say it was thaaat much tastier than cheaper modern Indian restaurants (e.g. Dishoom). Either way, had a hearty meal.
Very nice food. Service was not the best. Very nice staff but need some training.
Service was great. Food was amazing. We had a really nice dinner.
Pretty awful experience. Almost empty restaurant. Many of the dishes on the menu were not available. Not going back!