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De Koffie Pot & The Left Bank

4.0
4
532 Reviews
£25 and under
Bistro

The Left Bank Village is a much-loved venue set on the banks of the Wye, a stone’s throw from the Hereford Cathedral. The Left Bank Village is Hereford’s Premier Events Venue and one of the city’s most popular places for eating-out, drinking and socialising

De Koffie Pot, our continental style cafe-bar with its own riverside courtyard produces a rustic menu with a focus on hearty and wholesome food

The De Koffie Pot menu is served inside De Koffie Pot, to the courtyard outside and to the Left Bank's Champagne Terrace. Upon arrival you can request where you sit, subject to availability

Please read our FAQs here for more of your questions answered: https://theleftbankvillage.co.uk/faq

Not bookable

Online bookings at De Koffie Pot & The Left Bank can only be made directly on their website.

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No photos have been uploaded for this restaurant yet.

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 532 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4.0 based on recent ratings
  • 3.9Food
  • 3.9Service
  • 4.1Ambience
  • 3.7Value

NoiseModerate

80% of people would recommend it to a friend

Loved For

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  1. CN

    CatherineN

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food4service2ambience4

    Overall, DKP is great. However, often have to chase staff for cutlery while the food is going cold, sometimes drinks don't arrive while you are waiting for your food. Have asked for vegan spread for bread rolls in the notes on the ordering app, but on a couple of occasions, butter is put in with the hot rolls, which melts on them. All things that can be fixed and overall a great place and very friendly, if a bit inefficient service

  2. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service4ambience4

    Under the current climate should have been provision for bad weather. Just sempt like they wanted money in the till..customers come very last

  3. EK

    EmmaK

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food4service3ambience1

    Not the best experience as their booking system is a joke. We had booked in for 7pm for a table of 3. We had to book 2 weeks in advance to get a table on a Saturday night, so we had been looking forward to it for a while. Unfortunately, it was raining on the night that we went, but it was okay as we were sure that they would prepare for this, we would be seated under cover. The disappointing thing was that this wasn’t the case at all. We arrived on time at 7pm for our booking, and were made to wait about 20 minutes because there was no space for us. It seems that the Left Bank like to take as many bookings that they can, but they don’t put a time limit on them. So, there was just no room for us because people who had booked earlier weren’t leaving. So we were told that we could be seated outside without cover, we just decided to go with this because our one friend had travelled 45 minutes for some drinks with us and we didn’t want to have a completely disappointing night. So we were sat in our coats at a soaking wet table with our umbrellas up in the rain. Prices for drinks were pretty high. Not great value for money at all. Overall, a pretty rubbish time. Completely understandable that the weather couldn’t be helped. But I just think that the booking system needs to be changed. Bookings shouldn’t be taken if you can’t guarantee a reasonable seat. When most of the seating is outside all the time anyway, preparing for the weather shouldn’t really be an issue. However, the security guard was very pleasant to us when explaining the situation. We left after one expensive drink and had a pretty disappointing night.

  4. KH

    KymH

    Exclusive

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Brilliant service and atmosphere l. Staff friendly and attentive.

  5. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Lovely visit to the Koffee Pot even though it was a bit windy and raining! Sat under cover, very quick service with lovely food and friendly staff. So nice to get out again to one of my favourite places.

  6. HB

    HannahB

    Herefordshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    No complaints. Can’t fault anything. Staff were excellent

  7. S

    Samb

    Herefordshire

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food4service2ambience4

    Ordered a cocktail as soon as we sat down and it took 45 mins to turn up!! Our food arrived before it and we had to ask 3 members of staff where it was before it turned up!

  8. PF

    PaulF

    Surrey

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food2service1ambience4

    How disappointing. After asking many times, my wife finally got her drink 40 minutes after we placed the order. Despite asking many times, we finally got our food over 1 hour after placing our order. We were ignored and/or fobbed off by 5 waitresses/waiters when we asked where our drink or food was. We were told “it’s on its way” but they had clearly not checked and were just not bothered. We finally found a chap with an iPad who found out that there had been an error with the ordering system, which has happened before apparently. We love the place but feel very deflated and sad that we were treated so poorly and ignored for so long.

  9. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Couldn’t fault the service or quality of food and drinks. Only slight criticism is that the drinks were quite expensive.

  10. FL

    FionaL

    Exclusive

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food2service3ambience2

    Mixing of bubbles and social distancing was not well managed. Disappointing visit

  11. SC

    StaceyC

    Herefordshire

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Me, my husband and our 8 year old son came for dinner on a Friday evening, we were up on the second terrace, next to a fire pit. The food came so quickly we couldn't believe it, just after our drinks which was also quick considering the location we were in too. The service was impeccable, especially Jake who was thoroughly professional and very friendly. Prices were reasonable and the food was delicious. Will definitely come again.

  12. ML

    MLDissa

    Exclusive

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food1service1ambience3

    Cold food, nobody came to check if our food was ok or if we needed anything else. Nobody told us that we would need to order at our table on our phones.

  13. KJ

    KJD41

    Herefordshire

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food4service5ambience5

    Quick booking in service, shown to table all straightforward to order online and food was delivered very quickly. Food was very enjoyable, had never been before but will definitely be returning!!!

  14. SJ

    StephanieJ

    1 review

    5.0

    1 review

    Dined on 3 May 2021

    overall5food2service5ambience5

    Absolutely wonderful place, the staff were brilliant and friendly. The food options are good, but the quality is slightly lacking. Brilliant experience, and I will definitely be back.

  15. N

    Noname

    1 review

    5.0

    1 review

    Dined on 2 May 2021

    overall5food3service4ambience4

    Few issues with ordering drinks online, payments being taken but orders not being received. Also had an issue with one drink, was a completely different colour and flat. But besides that, a very enjoyable night.

  16. OT

    OpenTable Diner

    Gloucestershire

    1 review

    vip
    1.0

    1 review

    Dined on 2 May 2021

    overall1food1service1ambience1

    After visiting this venue a few times and always giving the benefit of the doubt for delayed drinks etc, I will not be visiting again! Social distancing didn’t seem to exist anymore... the food is over priced and not even warm when it comes to you! The staff (especially the security) are rude and not very helpful. They are making a killing of a profit at the moment but once all pubs/restaurants open properly the Koffee Pot will soon be forgotten about due to the lack of a good service.

  17. KT

    KarlyT

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 2 May 2021

    overall5food3service4ambience5

    Good atmosphere. A little slow on table service at times. Overall good.

  18. OT

    OpenTable Diner

    Herefordshire

    2 reviews

    5.0

    2 reviews

    Dined on 2 May 2021

    overall5food5service5ambience5

    Sat by a heater, lovely views and great dirty fries yummy!

  19. OT

    OpenTable Diner

    Edinburgh

    4 reviews

    3.0

    4 reviews

    Dined on 2 May 2021

    overall3food3service3ambience3

    I was not impressed with the Over crowding of the lady’s toilets. No social distance at all people just didn’t care

  20. CE

    CliveE

    1 review

    4.0

    1 review

    Dined on 2 May 2021

    overall4food4service5ambience5

    Great atmosphere, well organised, safe and enjoyable. Couldn’t really ask for more during these difficult times, recommended if you can actually book in

  21. LF

    LesleyF

    1 review

    3.0

    1 review

    Dined on 2 May 2021

    overall3food4service4ambience2

    The fish and chips was lovely and service much quicker than expected. Unfortunately we were given the worst table in the place which spoiled the whole experience. I completely understand why they have packed in as many tables as possible but this was a step too far (table 200).

  22. KB

    KatrinaB

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 2 May 2021

    overall5food5service5ambience5

    What a beautiful place to sit and soak in the views of the river and meadows!! Love it here ! Xx

  23. MO

    MajaO

    Herefordshire

    1 review

    3.0

    1 review

    Dined on 2 May 2021

    overall3food2service4ambience4

    Nice food but needs little bit of salt. Unfortunately I didn't get even fork for my plate (dirty fries - how can I eat this without fork?!).

  24. AA

    AnonA

    Exclusive

    1 review

    3.0

    1 review

    Dined on 2 May 2021

    overall3food5service5ambience1

    We came for lunch. Unfortunately the system randomly assigns your table, balcony level etc. The welcome at the door was confusing and a bit intimidating for a Sunday lunchtime with 5 staff members standing round, I found the directions to table super confusing... go through the door there, she pointers, what door, the door there look, I can see steps yeah the door next to the steps, nope I see steps a marquee a plant....it could be simpler with straight forward friendly direction or one of the 5 saying follow me.. We were sent up a filthy fire escape about 4 flights, to a top terrace which was daft when the place was half empty, someone’s dog went nuts barking and growling and leaping as we passed in a narrow walkway and scared the living crap out of us. Maybe dogs could be kept ground floor? The balcony had very dry rosemary and lavender plants that need watering and these were blocking the view of the river. The trip to the loo means going back down the disgusting fire escape then up different stairs again... all food and drinks also have to be ferried this way meaning it’s a narrow and busy thoroughfare with no one way system. We were in shade, the people next to us in full sun, each wanting the other and we weren’t allowed to swap. Tacky signs up taped to the balcony aggressively announcing that if you move you will lose your food at your own expense. However, The service was super fast by really busy and friendly staff, the food was absolutely delicious and generous portions, the table cleaning routine was impressive and the app easy to follow. The door greeting staff ignore you as you are leaving which is weird. Surely they could thank you and note which table is now empty? It’s a nice place but struggling to maintain its difference between it’s day and night vibes when operating at scale, when you don’t go out often it’s a massive treat and the little things stick out. I guess younger clients probably wouldn’t even notice these things. We will go again.

  25. CS

    CarlS

    1 review

    5.0

    1 review

    Dined on 2 May 2021

    overall5food5service5ambience4

    We had a lovely lunch - quiche and salad with chips! Booking was easy and tables were automatically allocated - the system seemed to allocate adjacent tables to new arrivals rather than space everyone out - perhaps the software needs updating? We sat at 306 and had a lovely view - thank you

  26. OT

    OpenTable Diner

    Exclusive

    1 review

    4.0

    1 review

    Dined on 1 May 2021

    overall4food3service3ambience4

    Way too expensive

  27. SW

    SarahW

    Yorkshire

    2 reviews

    4.0

    2 reviews

    Dined on 1 May 2021

    overall4food4service5ambience5

    Really great vibe, great food and drinks. Thoroughly enjoyable. One down side is there aren’t any heaters near the benches by the river so it does get cold later on in the evening - nothing a good coat won’t fix though. Just as long as you remember one!

  28. HB

    HBelle

    Herefordshire

    4 reviews

    3.0

    4 reviews

    Dined on 1 May 2021

    overall3food4service3ambience3

    As we found last year the ordering process is longwinded and confusing. We ask for glasses of tap water during the ordering process but they did not appear. We were seated on the balcony outside the Charles Bar which was very pleasant but did not have the ambience of the courtyard. I must say we are grateful that you are open and that you can seat so many people outside safely. So thank you.

  29. TB

    TraceyB

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 1 May 2021

    overall5food4service5ambience3

    Nice lunch service was quick and staff were very good

  30. OT

    OpenTable Diner

    Herefordshire

    1 review

    4.0

    1 review

    Dined on 1 May 2021

    overall4food1service4ambience3

    An enjoyable Saturday afternoon with friends. A little disappointed that the drink prices are so high.

  31. S

    Sarah

    Herefordshire

    2 reviews

    5.0

    2 reviews

    Dined on 1 May 2021

    overall5food4service5ambience5

    Fantastic atmosphere, great service. Limited food menu but food of a high standard and very busy so understand the need for a limited menu. Amazing cocktails!

  32. MS

    MaureenS

    1 review

    3.0

    1 review

    Dined on 1 May 2021

    overall3food3service2ambience3

    Only one of us could get the menu to appear on mobile, so he ended having to pay for everyone. Certainly discouraged us from ordering a second round of coffees. Unlikely to return or to recommend until situation returns to normal. Pity.

  33. YM

    YvonneM

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 30 April 2021

    overall5food5service5ambience5

    Lovey relaxed evening. We ordered 3 drinks each at a time so there was no delay with the drinks arriving . Service was very good.

  34. SE

    SophieE

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 30 April 2021

    overall5food5service5ambience5

    Booked a table for 6.30 and was sat by the fire, was lovely atmosphere and the food was lovely

  35. BH

    BobH

    Herefordshire

    1 review

    5.0

    1 review

    Dined on 30 April 2021

    overall5food3service5ambience5

    Had a great night. The service was prompt and the servers very polite and helpful. The staff made us feel welcome and when it started to rain were more than agreeable for us to move to another table.

  36. MV

    MichaelaV

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 30 April 2021

    overall5food4service5ambience5

    Lovely atmosphere good with social distances, easy to order however the nachos I ordered were disgusting not using the correct cheese so it’s like cardboard when it arrives and is totally over priced

  37. B

    Benn

    Exclusive

    1 review

    2.0

    1 review

    Dined on 30 April 2021

    overall2food2service1ambience3

    Very poor, refused to refund our friend who ordered a drink. Because they sent it to the wrong table. Thankyou to the door staff who sorted out for us ! Very port service!

  38. HC

    HannahC

    Norfolk

    2 reviews

    3.0

    2 reviews

    Dined on 30 April 2021

    overall3food2service2ambience5

    I’ve been many times to De Koffie Pot because the ambience is fantastic, but I’ve always been somewhat disappointed with the food. We sent a plate of dirty fries back because some of the toppings were very burnt and the cheese was solidified, and we were denied a refund. The head chef came out to tell us that we’re the only people to have ever sent back a plate of dirty fries and they don’t do refunds. So next time we go we can order a plate of dirty fries “on the house”. Pretty unremarkable- the place itself is very nice but the food is average.

  39. JD

    JDavo

    Herefordshire

    1 review

    1.0

    1 review

    Dined on 29 April 2021

    overall1food1service2ambience1

    The food was cold when it arrived and it took up to 10 minutes to receive the rest of our order. Very slow service, you want all your food at the same time not in intervals.

  40. CG

    ChrisG

    Herefordshire

    1 review

    1.0

    1 review

    Dined on 29 April 2021

    overall1food1service1ambience1

    Excellent views and drinks. Terrible slow service and hour plus for food served on cold plates on a quiet thurs evening. Been few times now and nothing changes won’t be going again for food that’s for sure. Amazing fire pits, slightly over priced for what it is. Staff are lacking concentration and pairs of ears, we have asked for few things and zero was done.

FAQs

De Koffie Pot & The Left Bank is rated 4 stars by 532 OpenTable diners

Not bookable

Online bookings at De Koffie Pot & The Left Bank can only be made directly on their website.

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