Dining at The Cliff Hotel

4
450 reviews
£26 to £40
British
Welcome to the Cliff Hotel in Gorleston-On Sea, a hotel and restaurant with unrivalled views of the Norfolk and Suffolk coast.

The Cliff Hotel dates back to 1890 when the original hotel was opened, in 1915 the building was ravaged by fire and demolished. The old staff accommodation was renovated into a new hotel, the building that we currently occupy today.

We have a vast selection of dining options from our relaxed art-deco inspired MUSE restaurant, our vibrant bar dining area or one of the biggest outside dining terraces in Norfolk.

Wherever you decide to eat our menus will give you a huge variety of choice from fresh fish to steaks and grills. Alternatively we have lighter snacks and a range of classic dishes to delight all tastes.

Why not join us for a traditional Sunday roast or a quintessentially British afternoon tea?

Our food is prepared in our kitchens to ensure the best quality and taste reaches your table.

We look forward to welcoming you.

Experiences

  • Table for DRINKS ONLY on the Terrace

    Multiple dates available

    Table for DRINKS ONLY on the Terrace
  • Table for DRINKS ONLY Inside

    Multiple dates available

    Table for DRINKS ONLY Inside

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 450 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.0
service
4.1
ambience
3.9
value
Noise · Moderate
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LM
LindaMac
Norfolk
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Been several times and am always been impressed with it

ET
EileenT
1 review
Dined 4 days ago
Overall4food4service5ambience4

All staff we encountered were polite , friendly and efficient. We enjoyed our meals, hot food served hot.

C
Cait
Norfolk
1 review
Dined 5 days ago
Overall5food5service5ambience5

we absolutely love dining at the cliff - cant wait to come back :)

OT
OpenTable Diner
1 review
Dined on 11 January 2022
Overall4food4service4ambience4

First time here for my wife's birthday meal. Lovely and clean with welcoming friendly staff. We went at 5pm and was nice and quiet. Good service and we loved the food. We had the 2 courses for £15 which is good value.

H
Happycustomer
London
2 reviews
Dined on 6 January 2022
Overall5food5service5ambience5

Amazing service and delicious food! Waiters were so friendly and made the overall experience great!! Will definitely be coming back and recommending to friends

AM
AnnM
1 review
Dined on 3 January 2022
Overall4food5service2ambience5

We were very surprised at the upgraded dining areas - so nice - the food was really good - the staff could have been more attentive as it was quiet. We had to ask twice for our second drinks order.

M
Mark
1 review
Dined on 2 January 2022
Overall3food5service2ambience5

Waited long time to be offered menu or drinks had to ask in the end but food was amazing best roast I’ve ever had out.

MF
MichelleF
Norfolk
3 reviews
Dined on 2 January 2022
Overall5food5service5ambience5

Very friendly staff nothing was too much trouble to help

DF
DavidF
Norfolk
2 reviews
Dined on 2 January 2022
Overall2food2service2ambience1

For a start I didn’t like having at least six dogs in the restaurant while I’m dining . As regards the meal , no roast beef available, and this was at 13.00pm hardly the end of service ,the belly pork alternative was so tough I could not eat it.

MW
MarinaW
London
3 reviews
Dined on 2 January 2022
Overall5food5service5ambience5

My friend and I had a wonderful new year's lunch at the Cliff, the food was delicious, we had a table in the bar with a panoramic view of the beach and sea, and last but not least the service was outstanding. I will most certainly be returning.

S
Sunrise
1 review
Dined on 2 January 2022
Overall4food3service4ambience5

Been here a few times and had lovely meals. Never had Sunday roast but thought we would try it. Yorkshire an Brussels were luke warm. Vegetables were very hard. And the beef was so tough and chewy we cudnt eat it. The waitress was really nice and said would we like another meat so we said yes OK can we have turkey. This took about 10 mins or more to come out to us so by the time it came to be honest we didn't really want it. Come on cliff hotel get your Sunday Roasts sorted you have such a lovely venue an setting. Staff are always friendly, hate having to write this but you need to put it right xx

TH
TaniaH
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

lovely evening. Friendly helpful staff. Great food.

JS
JackieS
London
11 reviews
Dined on 31 December 2021
Overall4food4service5ambience5

Lovely pre-panto lunch on New Years Eve. There was a limited menu but all 4 of us found something on the menu we wanted. I tried the falafel burger and it was delicious. Lovely calm and peaceful ambience.

AS
AmandaS
Norfolk
1 review
Dined on 30 December 2021
Overall3food4service2ambience3

Had an elder waitress, booked for a ta or of five and she asked if we wanted to sit together which I found strange!! Service was very slow and it wasn’t busy, took ages for food and then we asked for tea and had to wait half an hour for it but it was obviously sitting for a while as it was brewed when it turned up! Food was nice I had the carbonara but I think the cheese was overbearing in it

KP
KateP
London
2 reviews
Dined on 29 December 2021
Overall4food4service4ambience4

Love the new decor in the bar the lights make is very cosy, steak was lovely as always and great choice if drinks

KD
KathyD
1 review
Dined on 29 December 2021
Overall5food5service5ambience4

We were treating an elderly relative from Surrey to lunch for her 88th birthday on 29th December at 12 noon. From arriving to leaving, the three staff who attended to us were excellent, good humoured, polite and happy to serve us. We'll done.

PB
PennyB
Kent
1 review
Dined on 29 December 2021
Overall3food4service3ambience5

Very upset as on door to hotel it says face masks compulsory.
None of the staff wore masks, not even the waiting staff in the restaurant.
They can’t all be exempt.

JJ
JenJ
Norfolk
1 review
Dined on 27 December 2021
Overall4food5service3ambience4

Good food and reasonably priced but service was a bit slow even though it was not busy

G
Gazza
Cheshire
13 reviews
Dined on 22 December 2021
Overall4food4service5ambience5

Love the ambience of the bar restaurant and the individual booths.
Great service , so professional.
Good selection of drinks.
Food tasty and fresh , interesting menu.
Pate portion extremely small.
Would have preffered to have been offered parmesan on my carbonara rather than just having it put on.
Just small quibbles.
Overall lovely place to dine .

ML
MaxineL
Norfolk
1 review
Dined on 22 December 2021
Overall3food3service1ambience4

The restaurant looks lovely and staff were welcoming. However, the service was very slow and although it was busy I do feel we waited quite a long time for our food. The food was nice but unfortunately we decided not to wait for desert or coffee as it had taken an hour and a half to get one course!

GM
GeoffM
1 review
Dined on 21 December 2021
Overall3food2service3ambience4

Have dined here quite often during the summer and have always been more than happy with the service and food, but was disappointed this time.

Although not crowded, service was on the slow side and food quality very much below the standard we had come to expect.

Whilst allowances have to be made due to the current situation we still expect to have hot and presentable food provided which was not the case on this occasion.

In fairness, when we complained we were not charged for the offending meals so fair play to the hotel, but please endeavour to maintain your standards.

GP
GaryP
Norfolk
1 review
Dined on 21 December 2021
Overall2food4service2ambience3

The waiter simply wanted to rush us, taking the plates as my wife took her last bite, then wanting to give me the bill, whilst we were still drinking.
Very irritating young man, needs training.

M
Mart
Norfolk
1 review
Dined on 18 December 2021
Overall2food1service1ambience1

Food was awful service was poor had to argue to get a refund on the main

EE
ElizabethE
1 review
Dined on 18 December 2021
Overall5food4service5ambience5

Had a nice lunch on the terrace with a couple of friends. They had heaters and blankets so it was fine. Staff were very friendly and helpful.

P
Pickle
Norfolk
4 reviews
Dined on 15 December 2021
Overall5food5service5ambience5

The newly decorated bar looked great, the food, service and staff you couldn’t fault.

S
Sandybeach62
1 review
Dined on 13 December 2021
Overall5food5service5ambience5

We were served by Maggie who couldn’t have done more to make sure our experience was one to remember. She certainly went above and beyond to please us. We will certainly recommend afternoon tea at the Cliff to all our friends

M
Milly1965
1 review
Dined on 12 December 2021
Overall5food5service5ambience5

This was the most wonderful lunch I have ever had, will be going back there again we wish for a meal out. We had the Sunday roast it was amazing. My son had the chicken burger even he was praising his meal and that's saying something, he is very fussy. Well done The Cliff Hotel

BS
BrookeSA
Cambridge
6 reviews
Dined on 11 December 2021
Overall5food5service5ambience5

The Cliff Hotel, Gorleston has totally turned around. This is my third review this year (we go there often) and this is by far the most enthusiastic and positive review I have written. We were four adults and a baby of 9 months.
Firstily they got the supply of the high chair right. The service was fast and courteous. Despite the fact that they were very busy and my husband changed his order which resulted in a run to the kitchen! The food we ordered was extraordinarily good. Steak cooked perfectly (medium rare - not easy). Fish and chips - great and substantial (crispy chips with skins on and a large piece of fish with excellent batter). Lovely chicken Caesar and an amazing plaice with little potatoes and green beans in butter. Absolutely delicious and amazingly generous - a whole plaice when I was expecting just a small piece. We had to try a desert - sticky toffee pudding which was lovely. The little one had a children’s meal of fish fingers and veg. The fish was fresh fish in batter (not frozen sticks) and the veg was steamed Al dente as requested. No salt and not falling apart. I’ve never seen my grand son eat so much!! His inclusive pudding was a delicious chocolate brownie and strawberries. The children’s menu was very reasonable - sizeable and made to order.
So, well done The Cliff Hotel - welcome back to your old excellent standards!

WB
WendyB
Hertfordshire
1 review
Dined on 4 December 2021
Overall5food4service4ambience3

A very enjoyable lunch, food was excellent. I would take friends and family and know that it would be a perfect experience.
Will be back in the New Year.

S
Shellington
Norfolk
1 review
Dined on 30 November 2021
Overall5food5service5ambience5

The new lit up trees and light decor gives the bar area a lovely modern feel. The staff are really friendly making sure you enjoy your visit .

RE
RichardE
1 review
Dined on 27 November 2021
Overall4food5service5ambience4

My partner and i experienced a lovely evening last night at the Cliff Hotel.

The staff were friendly, the food and drinks came in good time and the dishes we had were absolutely delicious.

The rib eye steak in particular was ine of the best i have had.

Only downside was being seated too close to the entrance leading outside and being hit with that freezing breeze everytime is was opened.

AW
AmandaW
Norfolk
3 reviews
Dined on 27 November 2021
Overall5food4service5ambience5

Food very good and service outstanding. Beautiful ambiance.

C
Caes
1 review
Dined on 24 November 2021
Overall2food1service4ambience4

Fish batter was tasteless and soggy, chips undercooked, chicken burger literally dripping with grease and again, fries were not cooked properly. Thoroughly disappointment with the food this time. Shame as the last time I visited it was nice.

T
Trudi
Norfolk
1 review
Dined on 22 November 2021
Overall5food4service5ambience5

Excellent service, staff very attentive and helpful.
Great restaurant.

OT
OpenTable Diner
1 review
Dined on 21 November 2021
Overall4food2service4ambience5

My wife had the Turkey roast which was nice I had the Beef and being honest it a bit tough and slightly over cooked not pink fairly hard to cut through maybe it would have been better if it was slightly thinner, Real Gravy very nice , although a very good portion and good value , we will be back

JG
JackG
Norfolk
1 review
Dined on 14 November 2021
Overall4food5service5ambience3

Very good prompt, pleasant and friendly customer service although there was no Port available to drink!

LB
LeeB
1 review
Dined on 14 November 2021
Overall1food4service1ambience3

Service was very sloppy, forgot one of our mains, had to ask them to take the others away and bring out when the missing meal was ready, 20 minutes later food came back and was all the same just kept warm, not ideal for steaks, was not asked if food was ok and had to go to bar to ask for drinks, it wasnt even busy, and waited 30 minuts for 1 childs desert that we has to ask twice for, shockingly bad service.

MB
MandB
1 review
Dined on 14 November 2021
Overall3food3service2ambience3

We had previously chosen to eat in the outside covered dining area but on this day it was quite cold and windy therefore we needed our coats on. The overhead heating was helpful but all heaters are on a time switch therefore they continually keep turning themselves off and we needed to ask many times for them to be switched back on. The staff were very polite, helpful and pleasant, but there were very long delays for the main course and sweets to arrive. Unfortunately when the main course arrived most of the food was either cold or just luke warm. The manager was very apologetic and replaced the food as quickly as possible. This time is was hotter and more eatable, however it certainly was not piping hot but was of good quality and enjoyable.

MN
MichaelN
1 review
Dined on 13 November 2021
Overall2food3service1ambience2

Overall stay was not great, staff were friendly, but the waiting between courses was terrible, plus had to wait a long time to be served, food was ok but not great, definitely wouldn’t come back.

DD
DarrenD
Norfolk
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Had a great meal, staff were lovely polite and helpful. Great ambience.

FAQs

Dining at The Cliff Hotel is rated 4 stars by 450 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.