Taking American food to the extreme; from loaded cheesy nachos and stuffed burritos, to a monstrous challenge burger!
We have 50% off food on Mondays – just sign up for a Dive card on the site or in the venue on the day and the discount is yours!
Our waitress was lovely. They did run out of a lot of stuff which was disappointing. Overall it was ok
Had a nice time at DIVE NQ however it was quite loud with the football playing whilst my friends and I were trying to eat and have a conversation. The only thing that ruined the atmosphere but it was good aside from this
Customer service was good, warm and simple communication. The choise of nibbles and slates was narrow, no advertisment of happy hour.
Poor service - disorganised. Starters arrived after main course. Offered a round of free drinks to apologise and they wanted to charge me for them at the end. There are better places to eat at in the NQ.
We really enjoyed our meal and the staff were very friendly and helpful. The food was really delicious, especially the nachos. Fantastic!
We unfortunately booked during an extremely busy period, but were contacted prior to this to inform us of this. Our table was in a good place, a little off the crowd however, when we ordered our food, it took an hour before it came to our table and that was after my wife went and complained about the delay twice. When it finally came, they brought the main meal only, totally missing our starters. And when we pointed this out to the smaller waitress, her only reply was that it was busy and that they weren’t doing starters; none of this had been communicated to us when we order. And after that the food was cold. The only up shot is that they informed us that they wouldn’t charge us for this. We left without eating. Won’t be visiting there ever again.
My experience was absolutely appalling! I went with 10 of my friends and was initially advised the food would be a 30 minute wait. Almost an hour and a half later we had been given 2 dishes that were not even complete meals and no apology or explanation!! Although it was busy when we arrived by the time our food arrived the place was quiet and even people who arrived after us had ordered, eaten and left!! When the food did arrive it was also cold!! Won't be going again!
Food was great and really enjoyed it. Experience was spoiled by quite a rude, unattentive waitress who either didn’t like her job or could not be bothered to do it properly. Would probably recommend again if someone else was serving.
We waited at the bar to be seated for a full 10 minutes without anyone even saying hello to us.
There were two bar staff working at the time. The bar was not busy, i.e., there were single customers coming up, perhaps 4-5 in the whole time we were there. The bar and restaurant were very quiet so there was no reason for us to be ignored for that long.
I don't mind waiting for service but the lack of any welcome or recognition that we had been waiting was unacceptable.
We left without eating and went to a nearby place that provided excellent service and seated us straight away.
I will not go back to Dive and will advise friends and family to not go there either.
Delicious food and very friendly staff who made us feel welcome
Unbelievably dreadful, waited so long for food order, one person had finished theirs before other meals arrived & to top it off chicken was raw & had to be sent back . Fries were burnt , salad very poor, my husband's chicken came without the sauce and cooked dry to the bone. Managers excuse they were busy , plenty of people drinking, but not eating at the time. It was a birthday meal, will not return - spoke to a lot of people since & the name definitely describes the establishment and experience to a tee. DIVE!
Poor quality food, only one starter arrived then one main followed by second starter then other persons main?! Burgers were greasy and lacked garnish, loud music and poor atmosphere for eating, would not return for food.
We had a lovely time the bottomless fizz was just fab (tho the waitress could have been more efficient! Had to ask for refills!!) the food was amazing. The music far too loud for 6pm but we still had fun.
Excellent service friendly staff , overall very good value
Really accommodating and friendly staff. Rarely give reviews, but their assistance and service was deserving of a compliment!
Well all I can say was this booking I made for Dive was for a special occasion. I booked a table for half 11 online, for when we got there it was closed. Very disappointed and left us for the rest off the night without having a meal but instead had to go for drinks on empty stomachs.
Booked a table for 8pm. Arrived 5 minutes early and none of the staff knew where our table was. Waited a further 25 minutes for a waiter to make us a table in the middle of the bar. Told staff we were not sitting there as we wanted to eat. Waited another 15 minutes and argued that we wanted to sit at a table which was free and was told it would be £250 to reserve it. Sat there an way. Tried ordering food and no waiter I bar staff came to ask what we wanted. Went to the till and was told someone would come over. No one did. Waited 1 hour still no order had been taken. Went to the kitchen to ask about food, told someone would come over. No one did. Left at 11pm without having a meal which we booked a week in advance. Shocking
The food here was amazing, staff were helpful, especially the guy that welcomed us and served us until we had finished our meal, the girl that took over didn't pay is much attention and after waiting 20 mins for the bill, we went to the bar to ask to pay.
Overall the experience, food and drinks were very good!
The meal was amazing, we were a group of 12 and we all loved it. It was a shame that they didn't have most of the desserts on the menu available, however I understand that as it is more of a bar then a restaurant. Overall we all loved it and would definitely recommend!
I got here and the lady had a bad attitude she was very lazy and didnt crack a smile! I ordered the original burger and she gave me a bean burger and when I told her she said 'well you said that one, and I asked u 2 times of that was the one you wanted and u said yes' in which my friends didn't agree with and said 'no she asked for the original' then when I got the Burger I wanted it was rushed and was pink in the middle which I wasn't happy with and I couldn't eat it! Worst night and over priced drinks
Really nice food. Good selection of drinks. Staff all very friendly.
Great food after few drinks in northern quarter
Great service and price. Very happy. Table service was frequent and the staff very friendly.
The burger was not very juicy and the chicken tasted and looked microwaved, it was not fresh! I was really looked to the restaurant from seeing it on instrgram so quite disappointed.
Very disappointed! Went here with a friend who was visiting, both hungry, thought we'd go take advantage of the 55% January discount. After getting our drinks and sitting down, the waitress came over to take our order, we weren't quite ready, so I asked for 2 extra minutes, she was very polite as expected, however, after this we spent the next 35 minutes waiting for her to return to the table. We tried to get her attention and I made eye contact several times, however she completely avoided us. She clearly didn't have time to take our order as she was clearly swept off her feet with the half empty bar, but she did have time to take food to the bar staff, drinks to the kitchen staff, check her phone for several minutes and have many conversations with the kitchen staff. The point we had had enough was when she walked past the table, ignored us, and walked back, ignoring us again and going to lay an empty table; at this point we got up and left without paying for the drinks, not before making a complaint to the manager. I can't comment on the food as we never got any. But we did go to cane and grain, just around the corner, one of my favourite spots, I suggest you try there instead :)
Every time I've been in here the service is more than shoddy, which isn't really the fault of the waiting on staff, more the lack of them. It's good for watching football, but they only have a limited and slightly over priced menu when football is on. If you're thirsty, it's quicker to just go and get a drink from the bar. If you are just drinking and watching sport, it's a good venue.
Delicious food with plenty of choice. Relaxed informal atmosphere. Great service from the very attentive staff.
Really disappointing experience from the start! Waited a while for a waitress to see us to seat us, drinks took 10 minutes or so to arrive, one main meal came before the starter (and without the chips)! Second meal came out 5 when a quarter the way through the starter! (Shambles) ended up sending main meal back and starter half eaten as annoyed with what was supposed to be a birthday meal! Crazy experience!
Decent food and good value. A bit noisy though, and they're fond of loud sport on the TVs.
The food was great here- however the service was not great. We ordered drinks which took ages to come and we had to remind the waitress we were waiting for them. Our food came but with lots of side dishes missing, which we again informed the waitress about. The Side dishes took time to come and in the end we didn't get any of the fries we had ordered.
The ambience and good was great here, but I must say the service was quite poor and at no point did a waitress/waiter check if we were ok. We had to go to them to let them know about items that were missing.
I would recommend this place because the food was great, but would warn people about the service.
We arrived at dive at had a drink at bar and that was good nice drinks and good bar staff but then moved to table !!
We sat at table and tried to have a conversation but the music was so loud it was impossible!! The waitress took our order JUST ! The food arrived and she asked if we wanted more drinks so we ordered more, we couldn't really enjoy it due to the very loud music so we ate and I waited for my drink and I waited and I waited.
At this point we just wanted to go so I asked for bill and to my amazement I had been charged for the drink I didn't get so all in all it wasn't a great experience at all and the staff need to try harder SORRY DIVE
The food is great value for money the staff are very friendly and helpful the atmosphere is pleasant and relaxing
Beer can chicken deal was great, we even got it half price. The only issue was the sides are small and not enough to really go around - we got 3 sweet potato wedges each between 3 of us. Slaw is lovely and chicken was delicious. Would say it's more a 2 person meal - not enough for 3-4.
The bar itself looked great, the food was good, and decent value but the service was poor. Our waitress seated us and said she'd be right back to take our drinks order. 15 minutes later we had to shout over another waiter to get both our food and drinks ordered. Our food then started to arrive before our drinks. Our original waitress reappeared to take another drink order after some time, and this time 6 pints took 10-15 minutes! We asked one of the waiters if we could order more food and were told there was a 15 minute wait on food so he would come back. We said we'd order now and wait, and he replied I'll come back. He never did! The staff were polite but the wait times just weren't acceptable.
I have eaten here on several occassions with my husband and have never been disappointed.
Took my girlfriends for my birthday celebration and was treated like royalty the food is great and lots of choice the staff really friendly and the cocktails are fab. Our host Alan(AJ) could not do enough for me and my friends and to top it off they are having a promotion with 55% off food will be back soon thank you