Dive X Zumu
Get it delivered
With the two for one on meals and drinks this was outstanding value, and very nice atmosphere!
Great restaurant and food, but the service is very slow. Also, on a separate time I booked, but they didn't honour my reservation. Such a shame. Get your act together!!!!
Open table let me book at table at 7:30pm however I later got a call from the restaurant as there was no availability so I had to go elsewhere to the restaurants fault
Open Table messed up my booking hence the low stars for everything. I arrived and the restaurant said open table had over booked the whole day & were phoning/emailing everyone to say their booking wasn’t valid. I wasn’t told so turned up at the restaurant to no table...........will never use this service again & will always book via the restaurant itself
Food was lovely. We arrived just as they opened. The service was good however the server informed us we only had the table for 2 hours even though we still had 45 mins left and wanted to order 1 final dish. We waited 30mins for noodles which didn’t arrive and we felt the pressure to leave. Other than that I would go again
Celebrating NYR. Good atmosphere. Nice food. Service is great.
Dive X Zumu is great. The food is lovely, the service is fantastic and the vibe was great (it was Christmas party season!). However, my OpenTable reservation did not work and it was only because someone had not turned up that we got a table. Not very good from OpenTable but fantastic from our Dive X Zumu hosts who did all they could to accommodate us.
Dark, noise, they brought only food for one person when requested for two then we waited another half hour for the rest of the food to arrive. No apologies, no discount, nothing...
Every fresh Japanese food. Really enjoyed our dinner experience. The cocktails was 2for1. Great Value. The staff was very friendly.
The service was questionable and the management did a poor job resolving the problem at our table. We enjoyed the food, but would have done so more if we’d received the drinks we ordered.
Fantastic food as always. Good service. Great place to eat. Must try for all.
Brill! Definitely worth a visit and great value for money. 50% off food Sunday - Thursday with a code I found online.
Overall it was a nice tasty meal. Would go again.
Great food selection. We ordered a selection of small plates plus a main portion of Katy’s curry. Service was great, food was gorgeous.
Our waitress was lovely. They did run out of a lot of stuff which was disappointing. Overall it was ok
Had a nice time at DIVE NQ however it was quite loud with the football playing whilst my friends and I were trying to eat and have a conversation. The only thing that ruined the atmosphere but it was good aside from this
Customer service was good, warm and simple communication. The choise of nibbles and slates was narrow, no advertisment of happy hour.
Poor service - disorganised. Starters arrived after main course. Offered a round of free drinks to apologise and they wanted to charge me for them at the end. There are better places to eat at in the NQ.
We really enjoyed our meal and the staff were very friendly and helpful. The food was really delicious, especially the nachos. Fantastic!
We unfortunately booked during an extremely busy period, but were contacted prior to this to inform us of this. Our table was in a good place, a little off the crowd however, when we ordered our food, it took an hour before it came to our table and that was after my wife went and complained about the delay twice. When it finally came, they brought the main meal only, totally missing our starters. And when we pointed this out to the smaller waitress, her only reply was that it was busy and that they weren’t doing starters; none of this had been communicated to us when we order. And after that the food was cold. The only up shot is that they informed us that they wouldn’t charge us for this. We left without eating. Won’t be visiting there ever again.
My experience was absolutely appalling! I went with 10 of my friends and was initially advised the food would be a 30 minute wait. Almost an hour and a half later we had been given 2 dishes that were not even complete meals and no apology or explanation!! Although it was busy when we arrived by the time our food arrived the place was quiet and even people who arrived after us had ordered, eaten and left!! When the food did arrive it was also cold!! Won't be going again!
Food was great and really enjoyed it. Experience was spoiled by quite a rude, unattentive waitress who either didn’t like her job or could not be bothered to do it properly. Would probably recommend again if someone else was serving.
We waited at the bar to be seated for a full 10 minutes without anyone even saying hello to us.
There were two bar staff working at the time. The bar was not busy, i.e., there were single customers coming up, perhaps 4-5 in the whole time we were there. The bar and restaurant were very quiet so there was no reason for us to be ignored for that long.
I don't mind waiting for service but the lack of any welcome or recognition that we had been waiting was unacceptable.
We left without eating and went to a nearby place that provided excellent service and seated us straight away.
I will not go back to Dive and will advise friends and family to not go there either.
Delicious food and very friendly staff who made us feel welcome
Unbelievably dreadful, waited so long for food order, one person had finished theirs before other meals arrived & to top it off chicken was raw & had to be sent back . Fries were burnt , salad very poor, my husband's chicken came without the sauce and cooked dry to the bone. Managers excuse they were busy , plenty of people drinking, but not eating at the time. It was a birthday meal, will not return - spoke to a lot of people since & the name definitely describes the establishment and experience to a tee. DIVE!
Poor quality food, only one starter arrived then one main followed by second starter then other persons main?! Burgers were greasy and lacked garnish, loud music and poor atmosphere for eating, would not return for food.
We had a lovely time the bottomless fizz was just fab (tho the waitress could have been more efficient! Had to ask for refills!!) the food was amazing. The music far too loud for 6pm but we still had fun.
Excellent service friendly staff , overall very good value
Really accommodating and friendly staff. Rarely give reviews, but their assistance and service was deserving of a compliment!
Well all I can say was this booking I made for Dive was for a special occasion. I booked a table for half 11 online, for when we got there it was closed. Very disappointed and left us for the rest off the night without having a meal but instead had to go for drinks on empty stomachs.
Booked a table for 8pm. Arrived 5 minutes early and none of the staff knew where our table was. Waited a further 25 minutes for a waiter to make us a table in the middle of the bar. Told staff we were not sitting there as we wanted to eat. Waited another 15 minutes and argued that we wanted to sit at a table which was free and was told it would be £250 to reserve it. Sat there an way. Tried ordering food and no waiter I bar staff came to ask what we wanted. Went to the till and was told someone would come over. No one did. Waited 1 hour still no order had been taken. Went to the kitchen to ask about food, told someone would come over. No one did. Left at 11pm without having a meal which we booked a week in advance. Shocking
The food here was amazing, staff were helpful, especially the guy that welcomed us and served us until we had finished our meal, the girl that took over didn't pay is much attention and after waiting 20 mins for the bill, we went to the bar to ask to pay.
Overall the experience, food and drinks were very good!
The meal was amazing, we were a group of 12 and we all loved it. It was a shame that they didn't have most of the desserts on the menu available, however I understand that as it is more of a bar then a restaurant. Overall we all loved it and would definitely recommend!
I got here and the lady had a bad attitude she was very lazy and didnt crack a smile! I ordered the original burger and she gave me a bean burger and when I told her she said 'well you said that one, and I asked u 2 times of that was the one you wanted and u said yes' in which my friends didn't agree with and said 'no she asked for the original' then when I got the Burger I wanted it was rushed and was pink in the middle which I wasn't happy with and I couldn't eat it! Worst night and over priced drinks
Really nice food. Good selection of drinks. Staff all very friendly.
Great food after few drinks in northern quarter
Great service and price. Very happy. Table service was frequent and the staff very friendly.
The burger was not very juicy and the chicken tasted and looked microwaved, it was not fresh! I was really looked to the restaurant from seeing it on instrgram so quite disappointed.
Very disappointed! Went here with a friend who was visiting, both hungry, thought we'd go take advantage of the 55% January discount. After getting our drinks and sitting down, the waitress came over to take our order, we weren't quite ready, so I asked for 2 extra minutes, she was very polite as expected, however, after this we spent the next 35 minutes waiting for her to return to the table. We tried to get her attention and I made eye contact several times, however she completely avoided us. She clearly didn't have time to take our order as she was clearly swept off her feet with the half empty bar, but she did have time to take food to the bar staff, drinks to the kitchen staff, check her phone for several minutes and have many conversations with the kitchen staff. The point we had had enough was when she walked past the table, ignored us, and walked back, ignoring us again and going to lay an empty table; at this point we got up and left without paying for the drinks, not before making a complaint to the manager. I can't comment on the food as we never got any. But we did go to cane and grain, just around the corner, one of my favourite spots, I suggest you try there instead :)
Every time I've been in here the service is more than shoddy, which isn't really the fault of the waiting on staff, more the lack of them. It's good for watching football, but they only have a limited and slightly over priced menu when football is on. If you're thirsty, it's quicker to just go and get a drink from the bar. If you are just drinking and watching sport, it's a good venue.
Dive X Zumu offers takeaway which you can order by calling the restaurant at 0161 826 3080.
Dive X Zumu is rated 3.9 stars by 49 OpenTable diners.