My wife and I dined here for our anniversary. It was our first time here. The service was excellent. Some of the menu items were highlighted for us along with the daily specials. For appetizers, my wife had the Rustic Shrimp. She loved it and finished the whole thing. I had the fried calamari. I loved it as well. It was a large portion, so I took half home. For the main course, my wife had the shrimp scampi and I had the short ribs. My wife loved hers, but couldn't finish and took the rest home. Mine was excellent as well and I finished it all. The meat was falling off the bone and there was very little fat. We both finished off with sorbet, which we enjoyed. Overall, it was excellent experience and we look forward to going back.
Location, ambiance and all staff excellent except our waiter who was a bit surly. Food was excellent and I would definitely go back and recommend to a friend as long as I did not get the same waiter.
Everything, yes everything , was perfect ! I Will and have told as many people as I have spoken to since I was there last Thursday evening. Allesandro is the perfect host and the staff is terrific. I have a number of relatives and friends that I will definitely bring to Donatella’s. A very special place!
We dined for our first time on a Wednesday in February. The dining room was only half full. The service was excellent, including attention from the manager.
There was an appetizer special and an entree special that I tried. Mussels with andouille sausage and filet mignon. My wife stayed with classics; Ceasar salad and chicken francese.
The food quality and presentation were both excellent on al dishes. The steak was cooked perfect to temperature.
We skipped dessert but enjoyed well prepared cappuccinos.
Looking forward to dining there again!
Friendly, attentive servers. Great ambience and food.
Beat salad was delicious, but over salted. Chilean Sea Bass was awesome.
We were seated right near the bar and the music was very loud. I asked for the music to be turned down 3 times. As more diners came in the noise level was so loud you couldn't hear your companion speak. They need to put in aucustical tiles or some such noise abatement. We willl not be going back and that is a shame because the food and service were good.
We enjoyed our second visit to Donatella's Ristorante. We brought our friends who were frequent visitors to Dino's (previous restaurant) and they were very pleased. The appetizers and salads we ordered were very good and plentiful. I found my main course good but not plentiful enough. I had the Vongole and there were just 6 clams over linguini. I have enjoyed this dish in many other restaurants and there have been 12 clams or 6 clams and chopped clams as well. I plan to return to this restaurant but I will not order this dish again. My husband and one friend were happy with their choices. My other friend had the same dish as I had and agreed that it was a very small portion.
oh,Boy Saturday night was like Ciprianis in old days,a zoo zoo land from people,we waited for table while we enjoyed our drinks at the bar,then food was amazing full of taste and flavors,but i wanna share the story of mine with this seahorse lady and I had to step up since Donatella guys are awesome,they'll substitude you everything without saying no to you,these people don't no how to say no to customers,lets begin,iv'e heard a lady was screaming to hostesses why you take our reservation if we don't get seated right away,and all other nasty things I stepped up and told her mam this is high end restaurant,look at these people they all waiting and being very respectful they all will be accommodated if you wanna eat good food you better wait, what a shame of obnoxious people I said to her mam there's a Wendys in Northvale their drive thru line might be bussy because its a weekend but if you go inside they might accomodate you with right away table,She got seated few minutes after I was wondering if she enjoyeed the food with her shame on her.or maybe shes one of those that she's crying babies and orders the meal and walks away,I fully support you guys are doing great job,once again thank you for lanidng in our town,good food,clean,nice friendly staff,,,you order anything you want and they never said no Amazing..
Excellent eating experience from driving through the driveway to the valet parking,greeted by him,then walking in the door and being greeted by two beautiful hostesses, place was full of patrons we were seated immediately and drink order was taken, it was maybe 7 minutes. Meal was served hot and excellent taste.dishes were full portions. Server was very friendly and helpful,very much accommodating place Le-chic ambiance cozy nice atmosphere we will definitely be back.
Everything was excellent and reasonably priced. I will be going back soon.
Our dinner for 10 was absolutely wonderful....Everyone enjoyed it tremendously....thank you for an outstanding evening!
Very disappointed on our visit Saturday night. We were a party of 8 celebrating 2 birthdays. My wife an I were at the restaurant when they first opened and the food was good but the service was a little slow. This visit had use waiting almost an hour for our table. Their excuse was they were overbook and this happens often on Saturday. Poor excuse. This should never happen at an upscale restaurant. From there it was down hill. The appetizers didn't arrive together. Some of us were served while the others waited. Four of the 8 entrees came out cold and had to be sent back. Maybe this was just a bad night. Will we go back? Maybe, but only after we see some excellent reviews.
There was a shortage of staff at a very busy restaurant. We waited far too long to order and get our food. The waiter was very pleasant but overwhelmed.
When we arrived we sat near the window and told the waiter we were freezing. Actually, the entire restaurant was very, very loud and extremely cold. Once in awhile, it did warm up but quickly got old again!
Once we got settled, out table collapsed on us where we all need to hold it up, including my 90 year old mother. Your restaurant was recommended to me so I wanted to take my mom for a belated valentines' dinner.
Once we fixed the table, our drinks took a long time to come. We ordered oysters, and awhile later the owner came out and said he wouldn't serve them due to a bad batch. This was nice of him. We substituted the oysters for clams and grilled octopus which both were very tasty.
My mom and I both ordered the fruitte de mare. My mother asked for not too spicy and I wanted mine spicy, the way it is usually prepared. Both dishes came out with NO spice at all, so we then needed to add red pepper. The dish was pasta was very good though.
Once we finished dinner, we waited at least 25 minutes for our table to be cleared.
We wanted to leave however the waiter was nice and brought us dessert on the house. When our billed came, it was all wrong. We were charged fort he oysters and extra drinks. The waiter did adjust the charges.
I understand that the restaurant is under new management and the quirks need to be worked out, so we will not be returning for awhile.
Good luck. Maybe the service will be different during the week.
Outstanding class act dinning experience, we will recommend to all our friends and family,Short ribs, and homemade pasta with salmon best i've ever had.
I love when Open table asks you hows the experience at, Donatella Restaurant and my answer is!!,It was good experience,good food, big portions very generous we took half of it at home and saved me time to make lunch for next day,definitely going back,beautiful place they run it more like friendly family style very warm welcoming ambiance,I really like it a lot, and I am very sure they all do, dinning room was pretty busy.Bar they only had few people.Prices were right..
We tried Donatella and what a vibe there,place was full of people,parking lot was full of cars it took us few minutes to get to the hostesses stand,place was amazing beautiful best food in the area,I was pleased to dine at this famous restaurant and they just opened up very surprised good food definitely that's the answer.We will go back!!
Look no further for Italian food, service was good to excellent very much attention to detail but food was amazing tasty and full portions,big dishes you feel like king eating at this high end restaurant,grateful we found this good Italian place will be back!!
Just OK nothing special, needs better attention to first seating
Upon arrival we were greeted by a friendly staff who were attentive all night especially the manager Alessandro. Window seat gave us nice view of the grounds. Food was excellent, large portions. Leftovers just as good the next day.
Service was great atmosphere excellent food was delicious!!!!
We had to ask them to turn down music that was blaring in our ears. The service was spotty, and waiters overwhelmed. Food was just average. The restrooms were absolutely freezing! We felt like we were going outside to use them. They also looked run down and dirty. We will not be returning. There are a lot of better options in the area.
Very nice pretty atmosphere. Food was excellent.
So, the service is so slow. We got there a little after 8pm. Was able to decide our order by 8:15 from starters to entrees. Our appetizers didn't get to our table until 9pm and was told that they have 250 people at the moment. The place was pretty small but OK! Then, we had to wait again for about 30 mins for our entrees to be serve which at this point we were already full of air and it was almost 10pm. So, it was a bit of a disappointment. We were not interested in dessert any longer. Maybe because it's Valentine's? But the website says they've been in the business for so long so what happened? We like the ambiance & the food are not bad tasting either. I just wished it was a different first time experience.
We were not impressed. Just average. We will not return.
Worst service I’ve ever experienced. Manager didn’t even come around to apologize. Spent over 3 hours. At restaurant. Waited a half hour for a waiter to even come, staff didn’t know who was our server. Do not go unless you cleared your schedule.
Went on Valentine’s Day, four of us. Lovely ambience, greeted by owner, nice added touch.
Food delicious, every item we ordered short ribs, sea bass, veal chop and the rack of jamb, all outstanding.
Service a bit sluggish. Had to waive waiter down to get drink orders and no follow up when meal served.
But, would go back for sure.
Nice job all around.
I really like this restaurant but I must say the service is terrible. Waited over 15 minutes for someone to come to the table to acknowledge us and take a drink order. The same thing happened to me the week before but I thought I’d try again as sometimes you just have a bad day. I think the problem is not enough wait staff. There where only two waiters for our group of tables. There were a lot of big tables with many people and two waiters can’t handle it. I used to work in the service industry and the first thing you did was get the drink order going right away and put bread on the table. That keeps your customer happy. We also ordered our food right a way even though I like to enjoy my cocktail before I even read the menu as we didn’t think the waiter would be back for a while. It’s a shame because I really like the food here.
Lovely restaurant. Food and service excellent. We will go again.
Great atmosphere. Excellent food and service. Last minute reservation was so worth it this comes from a foodie raised in NYC's little Italy the food was so delicious and Samy stopped by just to checkout if everything how is it going seems very professional and knowledgeable to restaurant service. This my new home i will be back soon.
Outstanding! Some of the best Italian food I have had in the area. Recommend the papaerdle w scallops. The homemade pasta perfect! Stuffed artichoke appetizer amazing!! Great and attentive service too. Highly recommend. Pretty restaurant too. Good vibe. Nice bar area too.
Food was excellent. Service was good, a bit slow, but we were there for a nice night out and weren't in a rush. When we arrived for our 7:30 reservation, table was ready and it was very crowded (because the food is great) so the noise level was high. Not ideal if you are looking for quiet romantic. By 8:30 or so it started to clear out and got much more quiet. I think the crowd tends to be an early crowd. I had a GREAT dirty martini (2 if I'm being honest). We started with the Burrata which was good. I had the cappelini with shrimp, which was really flavorful and had a good amount of shrimp. My husband had the Salmon and said it was delicious. The Tirimisu was definitely made on premise and was yummy. I think this is a great place for dinner out with couple friends. They don't rush you, are very attentive and the food was great. We will definitely go back!
Atmosphere, service and food were exceptional! Definitely going back!
A great setting where you’re treated and feel like family. The wine list is outstanding and the staple menu items are consistently superb. We often order off the menu as the chef prepares some eclectic dishes. Save room for desert and espresso
What an atmosphere at this place it was packed and this Italian food just calls your name for more nights to come back Kudos to this owners they are true leaders, a must try out Ossobuco over gnokies, wait staff very well trained and very knowledgable about everything top notch high end dinning experience!!Already reserved for next weekend with my friends and they already almost fully booked.suggest to everyone who loves Italian food.
Service and food good. Extensive menu.
A little to loud for my liking. All and all would go back.
Ambiance great. Appetizers very good. Main dishes okay. Service was lacking.
Service, ambience and food are all wonderful. That is the reason we keep returning here to dine.
Jeffery was the best server! He rocks. I love when waiters treat us like family. He made great recommendations and also made sure we had everything we needed. The food was outstanding. Delicious but also affordable. Fun and fresh food. The restaurant was clean and most important the people were great!