Down the Hatch - South Queensferry

4.6
1184 reviews
£25 and under
Canadian
It all started in December 2015 with an idea to create a diner with a difference! Myself, being from Canada, was desperately looking for something in the South Queensferry area that provided something totally different and satisfied my North American tastebuds! North American influenced food, with quality locally sourced ingredients!

Please note that we are currently cashless, card payment only.

Please note that we do not have toilets on site but there are public toilets a 2min walk across the marina.

***LAST BOOKINGS FOR BREAKFAST ARE AT 11AM***

Our outside area is covered and heated in the colder months.  There is the chance of some side wind/rain though if it's blowing a hoolie! 

We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)

Full terms: https://www.downthehatchcafe

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1184 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.5
value
Noise · Moderate
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AN
AlanN
1 review
Dined 3 days ago
Overall4food5service4ambience5

Food was lovely and staff were great definitely be back

BO
BrigittaO
France
1 review
Dined 3 days ago
Overall5food5service5ambience5

Been coming here for years since it was a wee cafe and it just gets better and better

NA
NicolaA
Edinburgh
1 review
Dined 3 days ago
Overall5food5service5ambience5

Absolutely delicious, loved having the paper menus back and being able to order the old fashioned way. Had the skillet deal, it was brilliant, would have loved the option of a Latte though and considering its the same price thought it was strange.
Service fantastic and friendly as always.

CB
CharlieB
1 review
Dined 4 days ago
Overall4food5service4ambience4

Nice outside area and delicious food! We will definitely be back again.

C
Cinbin
Edinburgh
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Ones you have been you will not want to go anywhere else

GS
GaleS
Edinburgh
6 reviews
Dined 5 days ago
Overall4food5service5ambience4

Absolutely amazing food and service. Such good value for money. Only thing wrong was outdoor heaters were roasting and one side of my face was burning. I’m thankful for the heaters but made me a bit uncomfortable. So sorry!

JD
JanaD
2 reviews
Dined 6 days ago
Overall5food5service5ambience4

Excellent food, quick service although 2 people’s meals came 5 mins before the other 2 which included a child meal so that was a bit poor but otherwise no complaints what so ever

P
Paige
Perthshire
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food was amazing !! Staff were so friendly and kind

c
claireg
1 review
Dined 6 days ago
Overall5food5service4ambience4

Variety of unusual, comfort food. Lots of calories but lots of enjoyment.

C
Cait
Glasgow
1 review
Dined 7 days ago
Overall4food4service5ambience5

Great food, although didn't think the milkshakes were up to much the burgers and poutine were fab. They validate your parking so we ate then had a nice walk around the marina. Will definitely be back. Staff were all lovely too

DM
DerekM
1 review
Dined 7 days ago
Overall2food3service1ambience4

Overpriced for what is effectively lay-by burger van grub. Had booked an outside table but waitress very abrupt and told us we would have to wait 15mins for a table outside as our reservation didn’t mention we wanted outdoors. I showed her proof of my OpenTable booking showing that I had indeed booked outdoors and rolled her eyes. The fact is one of my party has been shielding for the last 18m because of COVID, and they only felt comfortable eating outdoors. After waiting only about five minutes, we were brought up to the test and trace barcode where the waitress stared at us pointedly in awkward silence until all four of our party had signed in. Once seated, service was prompt, probably due to the very strict one hour limit on the table. We paid £50 for four burgers (chips are charged extra). Obviously we need to support local businesses after a really tough couple of years, but I’m afraid my back was up from the second I walked in the place.

JA
JenniferA
1 review
Dined 7 days ago
Overall5food5service5ambience5

Perfect little dog friendly place. Food was incredible and very quick service!

OT
OpenTable Diner
Edinburgh
3 reviews
Dined 7 days ago
Overall4food4service5ambience4

Excellent service, waitress was very helpful letting us know that changes have been made to the car park it now costs money and is no longer free! You get an hour free and the restaurant cover you too. Food was delicious although the chipotle Mayo was hotter than expected!

LS
LisaS
1 review
Dined 7 days ago
Overall5food5service5ambience5

We love the breakfasts. Best pancakes ever with the Canadian Skillet!

ZC
ZoeC
Edinburgh
1 review
Dined on 10 September 2021
Overall4food5service4ambience4

Delicious food, friendly staff, fast service and overall enjoyable

OT
OpenTable Diner
Glasgow
2 reviews
Dined on 10 September 2021
Overall4food5service2ambience4

Food was great, felt a bit rushed even though it wasn’t overly busy. Took a while after finishing to clear our meals and then when we asked about having some cheesecake was told they’d have to check if we had time in our hour. Paid the parking only to find out you can get it free. But again food was incredible and I would highly recommend, just a shame it felt so rushed.

SA
SteA
Ayrshire
1 review
Dined on 9 September 2021
Overall5food5service5ambience5

Great food, great music... If you sit inside, you even get to hear the team in the kitchen singing along to the music - much to the enjoyment of my 10 month old!

TE
TeeEd
Edinburgh
1 review
Dined on 8 September 2021
Overall5food4service5ambience5

Lovely lunch and great service. First time sitting in, will be back!

L
Louise
1 review
Dined on 8 September 2021
Overall5food5service5ambience5

Food was delicious. And the skillet deal was such good value for money. The staff were lovely and training was going on with a girl and she was really nice and service was quick

TC
TomC
1 review
Dined on 8 September 2021
Overall5food5service5ambience5

Fantastic wee nook to relax with a tasty breakfast/burger / deserts and listen to some great music

GR
GrahamR
1 review
Dined on 7 September 2021
Overall2food1service1ambience5

Was looking forward to our visit after hearing good reports. On arrival were greeted by a very abrupt member of staff which was disappointing. Food was another disappointment. It appeared that nothing is cooked to order and is all precooked and subsequently reheated as all was dry and unappetising. Would have rather waited 15 minutes than be served reheated dried out food in 5 minutes.

Nice venue on a sunny day but would not returned or recommend. Clearly an instance of quantity not quality.

t
tammyw
1 review
Dined on 7 September 2021
Overall5food5service5ambience5

Food is tremendous. Staff are fab very helpful and cheery

SK
StevieK
Edinburgh
1 review
Dined on 6 September 2021
Overall1food1service3ambience3

Our 2nd visit to here. Wrong drinks to start with. Noticed they were for table next to us. These were lifted by staff & passed over. I would have thought in the current climate they should have been taken away & freshly served to them. Orange juice was given by the bottle but they could have provided a plastic cup. Breakfast was over cooked & very salty. Don’t think I will visit again

G
Giles
Edinburgh
3 reviews
Dined on 6 September 2021
Overall5food5service5ambience5

Superb breakfast skillets! Well worth the trip to South Queensferry...

MB
MacreadysBeard
1 review
Dined on 5 September 2021
Overall5food5service4ambience5

As good as DTH Antq St , the only issues were that after i parked and paid for parking the server/ waiter proceeded to tell me that they can validate parking so would be nice to have a heads up at the booking stage. Apart from that it was an awesome meal in a brilliant location will defo be back

JA
JoshA
1 review
Dined on 5 September 2021
Overall5food5service5ambience5

Best in food and in service really good prices are a bit high but the quality well in truly makes up for it.

RB
RobertB
1 review
Dined on 5 September 2021
Overall4food4service5ambience4

Really good easy eating experience, no hassle just good food and service

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
EA
EliA
London
1 review
Dined on 5 September 2021
Overall4food3service4ambience4

Great place for Sunday brunch. Food really tasty and service was great. Already booked for my next visit.

DS
DebbieS
1 review
Dined on 5 September 2021
Overall3food4service5ambience5

Was very disappointed this time haggis and blackpudding over cooked

SM
SuzanneM
Edinburgh
1 review
Dined on 5 September 2021
Overall2food5service2ambience2

Poor service from outset - was not provided with full housekeeping instructions from our waiter. Asked if we required anything else then not allowed time to respond when he walked away. Then overcharged and no explanation as to why. Not a good experience for first time visitors.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your review. Please can you send us your email address so we can contact you directly?

Report
MD
MarkD
1 review
Dined on 4 September 2021
Overall5food5service5ambience5

We normally just grab a take out but decided to sit in and food differed no at a bit still enjoyed just as much. Staff were helpful polite and not rushed to order like other places.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
CC
ClaireC
Edinburgh
1 review
Dined on 4 September 2021
Overall5food5service5ambience5

Food and service was outstanding! Will visit again.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
JB
JillB
Edinburgh
1 review
Dined on 4 September 2021
Overall4food5service4ambience4

Delicious breakfast, good value and huge portion.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
OT
OpenTable Diner
Bristol
2 reviews
Dined on 4 September 2021
Overall5food5service5ambience5

The volume is great. I enjoyed Scott morning so much.

DI
DiningInScot
Edmonton
2 reviews
Dined on 3 September 2021
Overall5food5service5ambience5

The beef dip. The buffalo fries. The poutine! Enough said.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
CB
CherylB
Edinburgh
1 review
Dined on 3 September 2021
Overall5food5service4ambience5

Best burger I’ve had in a long time, can’t wait to come back and try everything else.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
NA
NicolaA
Glasgow
3 reviews
Dined on 3 September 2021
Overall5food5service5ambience5

Fantastic from start to finish. We were there for breakfast and both the food and the staff were great. Can highly recommended this place.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report
OT
OpenTable Diner
Glasgow
1 review
Dined on 1 September 2021
Overall5food5service5ambience5

Food was delicious. We both ordered something different and was equally good. Will deffo be back.

U
Umustbe
Edinburgh
1 review
Dined on 1 September 2021
Overall3food4service2ambience2

The food in Down the Hatch is always of a great standard. I always find the staff a bit stand off-ish though, I never feel very welcome which is a shame.

Best breakfasts around though and lunches are good too.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your review, we are sorry to hear this. We will take your comments on board and see what we can do to improve.

Report
RM
RossM
1 review
Dined on 1 September 2021
Overall5food5service5ambience5

Was so so perfect. Sitting outside sun beating down on our faces food was fantastic . Buffalo fries are fab.will always go back.

Down the Hatch - South Queensferry
Responded on 6 September 2021

Thank you for your awesome review! We hope to see you again soon!

Report

FAQs

Down the Hatch - South Queensferry offers takeaway which you can order by calling the restaurant at 0131 331 1387.

Down the Hatch - South Queensferry is rated 4.6 stars by 1184 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.