Down the Hatch - South Queensferry

4.7
854 reviews
£25 and under
Canadian
It all started in December 2015 with an idea to create a diner with a difference! Myself, being from Canada, was desperately looking for something in the South Queensferry area that provided something totally different and satisfied my North American tastebuds! North American influenced food, with quality locally sourced ingredients!

***LAST BOOKINGS FOR BREAKFAST ARE AT 11AM***

Our outside area is covered and heated in the colder months.  There is the chance of some side wind/rain though if it's blowing a hoolie! 

We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)

Full terms: https://www.downthehatchcafe

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 854 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
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MD
MDiamo
1 review
Dined a day ago
Overall3food5service3ambience1

Having two different music systems playing different music going at once was extremely annoying ruined the experience.

RM
RuthM
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fabulous food, excellent service. Looking forward to our next visit.

B
Barrier
1 review
Dined 2 days ago
Overall3food2service2ambience4

Not a lot of option to change anything when ordering online (substitute things for one another). Asked staff in person but wasn’t communicated back if it was possible or not.

Asked for a cup to put the can of juice in and received a dirty metal ‘cup’.

Food not very hot and squared sausage hard/over cooked.

KC
KevinC
1 review
Dined 2 days ago
Overall5food5service5ambience5

From start to finish it was amazing the food was amazing ten out of ten will 100 percent be back

AG
AlanG
Glasgow
1 review
Dined 2 days ago
Overall1food1service1ambience1

While waiting to order we observed one of the staff in the kitchen remove his mask and wipe his nose with his gloved hand and then continue to prepare food wearing the same pair of gloves.
Needless to say we left immediately

SF
SarahF
Edinburgh
1 review
Dined 2 days ago
Overall2food1service1ambience4

Poor service, did not receive drinks until nearly finished meal.

Food was greasy and v salty. Would not recommend

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food - fast efficient service - Covid safe systems

RD
RalfD
Berkshire
1 review
Dined 3 days ago
Overall5food5service5ambience5

We had a great time. The food was excellent and the staff were nice.

E
Emily
1 review
Dined 3 days ago
Overall5food5service5ambience5

Amazing food and atmosphere as always! Never disappoints!

S
Sb25
Edinburgh
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great lunch at DTH! Poutine is great, makes me miss Canada. Beef dip sandwich is so tasty and meaty! Love it.

AW
AnneW
Edinburgh
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great outdoor venue. Food excellent. Staff friendly and courteous. All relevant safety measures in place.

ML
ManuelaL
Edinburgh
1 review
Dined 4 days ago
Overall5food5service5ambience5

I tried the philly steak and the dirty fries
AMAZING
and the oreo milkshake was a bliss

N
Nikkid
Edinburgh
1 review
Dined 4 days ago
Overall5food5service5ambience4

Outstanding food :) must inside was a bit loud but other than that epic 👏

A
Amanda
Edinburgh
1 review
Dined 4 days ago
Overall5food5service5ambience5

We had breakfast at down the hatch. The portions were huge and delicious.

AG
AndyG
Edinburgh
1 review
Dined 4 days ago
Overall4food5service4ambience4

Tea - a cup of hot water with a tea bag on the side - ie make it yourself and we will charge you for the privilege - very very poor.
Food was excellent if not a tad pricey.
Takes ages to order on the app - would far rather someone takes the order.

e
elaineb
1 review
Dined 5 days ago
Overall4food3service4ambience4

Slightly tricky to review and order on my phone. Would be nice if there were menu posters on the wall or similar to view as it's easier to see the offerings at once rather than scrolling back and forward on a phone. Phone ordering is a great idea just not easy to view the menu to make a choice.
The sandwich bread was slightly stale and in general the food could have been hotter. That saying I enjoyed the food and will try again.

A
Annie
Edinburgh
1 review
Dined 5 days ago
Overall5food4service5ambience5

Fantastic brunch, great choices. All hearty so make sure you are really hungry before you go. Big mugs of good coffee. Outside area sheltered and cosy.

L
Lynn
1 review
Dined 6 days ago
Overall4food3service5ambience3

Staff & service fabulous! Super helpful with ordering & app…
Food OK

Would be better to have app set up with Apple Pay, easy as on phone then had to get wallet/purse, or set to use saved card details on phone? Felt it made the ordering hard as couldn’t be bothered ordering &’paying & inputting card details

C
Claire
Edinburgh
1 review
Dined 6 days ago
Overall5food5service5ambience5

I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes. The breakfast was delicious, this is 4th time we've been. Look forward to returning for lunch next time.

LA
LynneA
1 review
Dined 6 days ago
Overall5food5service5ambience5

First visit sitting inside. Steak and eggs for breakfast...amazing. Coffee was delicious too!

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food was amazing will definitely be back!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
RH
RichardH
Edinburgh
1 review
Dined 6 days ago
Overall5food5service5ambience5

Had a great experience with my partner and we both really enjoyed our self's and the food

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
MA
McAlpine93
1 review
Dined 7 days ago
Overall5food5service5ambience5

Been here multiple times and every single time without fail the food is excellent and the service is great. Cannot recommend this place enough!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
OT
OpenTable Diner
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Food was amazing and staff super friendly highly recommend

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
J
Jaga
Glasgow
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Always enjoy coming to Down the Hatch. Food is good.

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
KK
KathrynK
London
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Amazing food, slick service, great atmosphere. Will definitely visit again

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
FD
FionaD
Glasgow
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Lovely breakfast for us. One had the Mexican and two of us had the full Scottish. Both very tasty and will certainly be back

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
JD
JulieD
Angus
1 review
Dined on 7 June 2021
Overall5food5service5ambience5

Think it maybe needs to be made clearer if you want to change something on your order rather than at the end! Food is absolutely delicious 😋

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
KH
KimH
Edinburgh
1 review
Dined on 7 June 2021
Overall5food5service5ambience5

A Canadian skillet and a McHatch for breakfast, absolutely delish! As ever DTH never disappoints!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
CH
CallumH
Inverness
1 review
Dined on 6 June 2021
Overall5food5service5ambience5

Even though it was a limited menu food and service first class value for money will be back for sure

AH
AmandaH
Edinburgh
1 review
Dined on 5 June 2021
Overall5food5service5ambience5

Amazing food and service! Will definitely be back.

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
M
Marsden
Edinburgh
1 review
Dined on 5 June 2021
Overall4food5service3ambience2

Visited here a lot pre COVID but was disappointed at our first visit back. Customer service was poor at the start However the food was out of this world as always!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your review. We will take your comments on board about the team and see what we can do to improve.

Report
C
Chris
1 review
Dined on 5 June 2021
Overall3food2service2ambience2

Felt like a drive through. No atmosphere, no cutlery, given 1 hour to be in and out

Down the Hatch - South Queensferry
Responded 5 days ago

We are sorry that your experience wasn't for you. We will take your feedback on board.

Report
JF
JenF
Edinburgh
1 review
Dined on 5 June 2021
Overall5food5service5ambience5

Fantastic food, great and quick service! Will definitely be back!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
HS
HanaS
1 review
Dined on 5 June 2021
Overall5food5service5ambience5

Stunning food, stunning service, stunning surroundings. 100% our new favourite place, we can’t wait to return!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
LG
LynneG
Glasgow
4 reviews
Dined on 5 June 2021
Overall5food5service5ambience5

Love Down the Hatch! Food is always amazing and the staff are really lovely.
Great atmosphere when sitting outside too

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
S
Swil4
Edinburgh
1 review
Dined on 5 June 2021
Overall4food5service1ambience3

Food was good, outside seating area looked lovely. However, staff were pretty unhelpful, rude and not very welcoming!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your review. We are sorry to read your comments about the staff and we will take a look into it and see what happened here. We hope that you will give us another chance.

Report
JD
JenD
Angus
1 review
Dined on 4 June 2021
Overall5food5service4ambience5

Food was perfect, service was excellent, our lovely Belfast waiter was great craic! Will be back for sure!

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
M
Megs
Edinburgh
1 review
Dined on 4 June 2021
Overall5food5service5ambience5

Amazing food and service was also very welcoming.

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report
J
James
Edinburgh
1 review
Dined on 4 June 2021
Overall5food5service5ambience5

Always fantastic food at Down the Hatch, quick service and really friendly staff.

Down the Hatch - South Queensferry
Responded 5 days ago

Thank you for your awesome 5 star review, we really appreciate it! We hope to see you again!

Report

FAQs

Down the Hatch - South Queensferry offers takeaway which you can order by calling the restaurant at 0131 331 1387.

Down the Hatch - South Queensferry is rated 4.7 stars by 854 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.