Down the Hatch - South Queensferry
It all started in December 2015 with an idea to create a diner with a difference! Myself, being from Canada, was desperately looking for something in the South Queensferry area that provided something totally different and satisfied my North American tastebuds! North American influenced food, with quality locally sourced ingredients!
***LAST BOOKINGS FOR BREAKFAST ARE AT 11AM***
Our outside area is covered and heated in the colder months. There is the chance of some side wind/rain though if it's blowing a hoolie!
We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)
Full terms: https://www.downthehatchcafe
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
Skinny skin on fries tossed in our house chip seasoning made by our friends at angus and oink (you can buy this as well in our angus and oink menu heading)
The Hatch Burger
Beef, streaky bacon, cheddar, gem lettuce, red onion, sliced tomato, house burger sauce on a toasted sesame brioche
Buffalo Chicken Bacon Ranch Fries
Hand cut fries topped with pulled chicken doused in frank's wing sauce, bacon bits and house ranch sauce
Food was great, service was quick, staff are friendly and helpful
Great food, felt very safe and they were stringent with checking app etc.
easy booking process and good food at reasonable prices
friendly and welcoming staff
Great time had as always at DTH, while people around about were complaining about not knowing that we only get an hour our party enjoyed the service and the food. All staff were super helpful and attentive, never once get rushed in the hour we were there. Food arrived quickly and was super tasty. Great place to go for food. Be taking our newbie dth diner back for breakfast next!
Awesome as always. Will be back again soon. Food delicious!
This is a great relaxed place for great grub. The portions are not for the faint hearted but the food is delicious. Will be back.
Welcoming and friendly atmosphere. Food is fab, the fries especially. Was a lovely little trip
Visited again for lunch, first time after lockdown. Loved not having to que to order food. The food was tasty and fresh and the service was outstanding would highly recommend this place to anyone 😄
Great location. Great food. Great staff. Just great all round.
Ok so we use to go to Down the Hatch all the time and even during lockdown had food delivered….regardless of what Im going to comment on the food is still delicious however……excited to be returning for breakfast however, menu app…yip thats fine…confusion over menu…yip…..kids menu…..strange….we asked our server who was trying so hard to help but clearly confused by the ‘new management menu’…my partner and I have never been huge breakfast eaters but use to love going there for filled rolls…..so I asked for 3 filled rolls with egg. They no longer do rolls, ok so can we have toast and egg given toast is on the menu and so are eggs but no we cant do them together as its not on the menu. 5 mins later server comes back to tell us they can do rolls as an exception as the next time we visit we can only have filled rolls to take away so as paying customers we are penalised because we dont eat large amount of food….So fab rolls can be done as an exception I ask can I have 3 filled rolls for our table with egg and potato scone, same again nope you cant have that you can only have eggs on your roll despite potato scones being on the menu. By this time my 6 year old nephew and my sister had almost given up. My partner and I have raved about Down the Hatch since it opened…what a let down….at the beginning of this review I stated the food is delicious and it still is but such a pity just because we don't want large portions and pancakes aren't a favourite we can no longer go there for breakfast…what a pity….oh and we were also told its now a restaurant and no longer a ‘cafe’ well have done lots of reviews over the years for eateries I can assure you from cafes to 5 star hotels Ive never been denied a roll!!!!
Great food fast and helpful service staff amazing.
Food is delicious great value for money and the servers couldn’t do enough to make your experience a good one. Will definitely be back still have a lot in the menus to try 😋….. p.s I NEVER write reviews but they deserve the effort 🥰
Staff, food, facilities - all great. Even our wee pup was happy!
Another lovely meal at DTH just wish your website made it clearer that outside tables are only available for an hour plus the full menu is not available if you sit outside. We would have ordered shakes after our mains if we'd had longer so you could be missing out on some custom limiting people to just an hour.
First visit and won't be the last, absolutely outstanding!! Dirty fries are a game changer!!!
Had lunch with a friend. Hatch burgers were average, the bun did not seem to be brioche stated on the menu as it did not have the yellow colour I expect from a brioche nor did it have the glossy finish on the crust. Over all the burgers were nowhere near as appetizing as the pictures on the internet or the pictures being shown on TV screens placed showing food that, if I understood correctly, was being served that same day in the Edinburgh branch. Drinks came from a chill cabinet in ring pull can and and a plastic 500ml bottle - no glass offered, had to drink from can and bottle - to be fair I didn't ask for a glass either, but that was because it was not worth the effort of trying to attract someone's attention and I really shouldn't have to ask - it should be something that is done automatically by the staff when drinks come in plastic bottles and cans. Side order of Poutine was hugely disappointing. My friend was facing the kitchen area and could see packs of microwave chips being heated up. The "house" gravy was lukewarm goop that was congealing on the plate by the time it was served and tasted like packet gravy granules mixed with less than the recommended amount of water in order to make a thicker gravy but the end result was far too strong a flavour and rather unpleasant. Service was slow, particularly given the restrictions of Covid meaning that we had the table for one hour only. Also no toilets on site, nearest toilets were a good 5 minute walk - more for a child or elderly person. Would probably not go back.
Amazing friendly genuine service and the breakfasts were so good . Love DTH
Always fantastic food & the staff are just so lovely & helpful. Beautiful weather & setting. Just love it 😘
Excellent food & service once again! Love this place!
First time after being recommended, really enjoyed and food was fantastic
Milkshake- best ever
Poutine - soooo good
Phyllysteak sandwich - melt
Will defo be back
Don’t get the chicken Caesar salad, it’s very basic and overpriced!
Had heard a lot of good things but just not for us. Maybe it’ll be better once COVID restrictions are relaxed.
Food was lovely, cant fault it at all. The service is all done on an app which is a bit of a pain and lets it down. Feels really impersonal and it’s a hassle trying to order more drinks mid meal. All feels a bit rushed.
Excellent dining experience at the South Queensferry branch.
Food and service amazing! Love the relaxed atmosphere there. Will definitely be back.
Super staff, location and my goodness, the poutine …
Loved our breakfast. Coming back soon for lunch and milkshakes 😁😁
Friendly helpful staff. Very tasty food. Reasonable prices. Covid safe.
Food was unbelievable, will definitely be back? Only thing that would make it better would be a nice cold beer with it, get the alcohol Licence and it would be perfect
Really tasty food. Nothing fancy, just proper food. At the moment you order yourself using the QR code on your table. Food came quickly and there was always staff around if you needed them
Great food and atmosphere as always. However was such a shame to receive a 25% off text 5 minutes after leaving... :(
Great food tasty burgers and amazing fries was so full 😋 outdoor seating very nice and chilled and very quiet . Server's very helpful. Would definitely go back
Amazing food as always 👍👍👍
First time visiting and it was lovely, definitely be back!
Really great atmosphere, music, safety, friendly staff, quick service and not bad value for money considering the portion sizes!! 💚
I shall be back :)
Food was amazing and would’ve rated 5 stars but for our meals being really salty. Two of us ordered dirty fries and the other two burgers and fries…the fries were just way too heavily seasoned/salted to the point where we just couldn’t finish them unfortunately. We had shakes and cheesecake too, amazing 👌🏻 the saltiness wouldn’t stop us going back, we’d just express we needed less next time, the service was fab, they would definitely accommodate our needs 😊
Good was good, big portions and all fresh! Milkshakes weren’t up to much! Far too sweet
All three breakfast skillets were fantastic, although they should come with a food coma warning label 😂 We will definitely be back here to try more on the menu on our next visit to Edinburgh
Amazing service and food was lovely, looking forward to going back again.
Down the Hatch - South Queensferry offers takeaway which you can order by calling the restaurant at 0131 331 1387.
Down the Hatch - South Queensferry is rated 4.6 stars by 992 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.