Down the Hatch - South Queensferry

4.6
1208 reviews
£25 and under
Canadian
It all started in December 2015 with an idea to create a diner with a difference! Myself, being from Canada, was desperately looking for something in the South Queensferry area that provided something totally different and satisfied my North American tastebuds! North American influenced food, with quality locally sourced ingredients!

Please note that we are currently cashless, card payment only.

Please note that we do not have toilets on site but there are public toilets a 2min walk across the marina.

***LAST BOOKINGS FOR BREAKFAST ARE AT 11AM***

Our outside area is covered and heated in the colder months.  There is the chance of some side wind/rain though if it's blowing a hoolie! 

We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)

Full terms: https://www.downthehatchcafe

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1208 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.5
value
Noise · Moderate
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K
Kelly
1 review
Dined 2 days ago
Overall5food5service5ambience5

We havent been since before the pandemic and was so good to be back. The food was amazing and we cant wait to go back already.

DN
DavidN
Las Vegas
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Regular visitor to DTH and it never disappoints. 2 canadian and 1 scottish skillet, teas and coffee. Food arrives piping hot and is delicious. Highly recommend.

OT
OpenTable Diner
Edinburgh
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very friendly ambience and the food was outstanding definitely will be going back

EK
EvelynK
Edinburgh
1 review
Dined 4 days ago
Overall5food5service5ambience5

This place never disappoints, great quality and value. Very tasty!

K
Kenzie
1 review
Dined 4 days ago
Overall5food5service5ambience5

Very nice staff amazing service food never fails to impress me. Couldn’t recommend down the hatch anymore it’s amazing

K
Kerry
Edinburgh
1 review
Dined 5 days ago
Overall5food5service5ambience5

Love that you welcome the dog (but she is the best dog in the world) and feed her a biscuit. Loved even more that you got me a fresh burger when I unexpectedly had to leave for 15 mins to pick up a child from school. Fantastic service and food. Scott was as brilliant as ever 👏

DA
DougieAW
1 review
Dined 5 days ago
Overall4food4service5ambience4

First time visiting the place with three mates. We all had different skillets and all three were empty at the end so no issues there. I had the veggie choice which if I’m being hypercritical was a bit light on variety, one egg and mainly potato but it was very tasty. Deal of two breakfasts for £21 made it excellent value and the staff were friendly and helpful.

See you again.

LW
LesleyanneW
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great food and service. Definitely recommend . Food was lovely, freshly cooked and hot. Milkshake is definitely worth try. We will be going back

ER
EmmaR
1 review
Dined 6 days ago
Overall5food5service5ambience5

Love it here! The food is amazing, the staff are super helpful, fun & friendly and it just an all round brilliant place to be 😃

SK
SylviaK
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovely chilled atmosphere. Casual dining but food was a step above, really delicious! The milkshakes were to die for

S
Soz09
Edinburgh
2 reviews
Dined 6 days ago
Overall2food3service1ambience2

Waited a long time before our order was taken, even although was told to quickly order as very busy! Never ever been asked that before. Also, told our table booking was an hour and didn’t leave until 1hr 45mins asked for the bill several times. I used to go here when it just started and bitterly disappointed in the change. COVID not the problem.

SO
SONIAH
1 review
Dined 7 days ago
Overall5food5service5ambience4

Food was delicious, would make the 30 min trip for the milkshakes alone. Highly recommend

RB
RhiannaB
Glasgow
1 review
Dined 7 days ago
Overall5food5service4ambience5

Amazing food, friendly service and the outdoor seating area is lovely!

LD
LisaD
1 review
Dined 7 days ago
Overall1food3service2ambience1

Did not like the way the staff welcomed us. I understand they ask do you have a mask but when myself and my family reply with……NO we don’t wear masks to be them confronted with are you exempt by not only 1 but 3 members of staff is disgusting. We don’t wear masks is enough information and was certainly enough for the member of staff that greeted us on our first visit. Who was very welcoming and made our experience a good one hence the reason we returned. Just unfortunate our second visit wasn’t a nice experience and spoiled our whole afternoon and food appetite.
I just hope if we visit again we will not have to endure this welcome. Or I will. It recommend to friends and famil.

C
Cammie
1 review
Dined 7 days ago
Overall5food5service5ambience5

First time visiting with my partner on Sunday for a spontaneous lunch date, didn't know what to expect but it was f*g AWESOME! We were so full by the end but I didn't want to stop eating, the famous beef drip won in the end and defeatd me but would absolutely try to conquer it again next time!

SA
SheenaA
Edinburgh
1 review
Dined 7 days ago
Overall5food5service4ambience4

Had a great meal, music was quite loud. Asked for table water which never arrived but that did not impact on the quality of the food.

MP
MaundaPo
1 review
Dined 7 days ago
Overall3food4service3ambience5

Fun food, great coffees. Outdoor area is nice and well set up, although it became quite noisy with many dogs there.
Staff were a bit offputting, we were given a very early reminder that we only had the table for an hour (my email confirmation actually said 1h15m which is still very short).
Didn’t manage to try any desserts and couldn’t even get it to take away after our table time ran out as we were told we’d have to order it from the take-away app and collect from the outside; we didn’t want dessert that badly!
So in summary, nice place but felt very rushed

SR
StevenR
New York Area
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

Best brunch any wherr in Edinburgh by a country mile.

DD
DerekD
1 review
Dined on 19 September 2021
Overall5food5service5ambience5

Everything was absolutely brilliant, staff were all awesome food was everybit as good too great family breakfast for us.

EW
EvelynW
1 review
Dined on 19 September 2021
Overall5food5service5ambience5

Absolutely fantastic breakfast, food was piping hot, service was speedy, staff were friendly and the setting is wonderful. My only small complaint is that there are no toilets but this would not stop me visiting again and again.

OT
OpenTable Diner
Edinburgh
1 review
Dined on 18 September 2021
Overall1food3service2ambience2

Not good was a couple of minutes late due to not being there before. Not very welcoming and felt very rushed to look at the menu. Won’t be back.

DH
DianeH
Edinburgh
1 review
Dined on 18 September 2021
Overall5food5service5ambience5

Another great visit. Fantastic service, delicious food and great location. Good gluten-free options too.

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
S
Siiooo
London
1 review
Dined on 17 September 2021
Overall4food5service3ambience3

Good as ever was delicious. The staff are polite but service can be slow and forgetful. Yesterday we had to ask twice for milk for our teas, even though when ordering we requested milk, it just didn't come out with the order. Service was also slow to clearing our table

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your review, we will take your comments on board and do our best to improve on this.

Report
EF
EmmaF
Edinburgh
2 reviews
Dined on 16 September 2021
Overall5food5service4ambience5

Not our first time at down the hatch, was great again. Didn’t need to eat for the rest of the day. Took a wee bit time to order but this was probably due to been peak lunch time food came really quick was warm and really tasty.

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
AN
AlanN
1 review
Dined on 15 September 2021
Overall4food5service4ambience5

Food was lovely and staff were great definitely be back

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
BO
BrigittaO
France
1 review
Dined on 15 September 2021
Overall5food5service5ambience5

Been coming here for years since it was a wee cafe and it just gets better and better

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
NA
NicolaA
Edinburgh
1 review
Dined on 15 September 2021
Overall5food5service5ambience5

Absolutely delicious, loved having the paper menus back and being able to order the old fashioned way. Had the skillet deal, it was brilliant, would have loved the option of a Latte though and considering its the same price thought it was strange.
Service fantastic and friendly as always.

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
CB
CharlieB
1 review
Dined on 14 September 2021
Overall4food5service4ambience4

Nice outside area and delicious food! We will definitely be back again.

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
C
Cinbin
Edinburgh
2 reviews
Dined on 13 September 2021
Overall5food5service5ambience5

Ones you have been you will not want to go anywhere else

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
GS
GaleS
Edinburgh
6 reviews
Dined on 13 September 2021
Overall4food5service5ambience4

Absolutely amazing food and service. Such good value for money. Only thing wrong was outdoor heaters were roasting and one side of my face was burning. I’m thankful for the heaters but made me a bit uncomfortable. So sorry!

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your review.

Report
JD
JanaD
2 reviews
Dined on 12 September 2021
Overall5food5service5ambience4

Excellent food, quick service although 2 people’s meals came 5 mins before the other 2 which included a child meal so that was a bit poor but otherwise no complaints what so ever

P
Paige
Perthshire
1 review
Dined on 12 September 2021
Overall5food5service5ambience5

Food was amazing !! Staff were so friendly and kind

c
claireg
1 review
Dined on 12 September 2021
Overall5food5service4ambience4

Variety of unusual, comfort food. Lots of calories but lots of enjoyment.

Down the Hatch - South Queensferry
Responded 6 days ago

Thank you for your awesome review! We love your comments! Hope to see you again soon!

Report
C
Cait
Glasgow
1 review
Dined on 11 September 2021
Overall4food4service5ambience5

Great food, although didn't think the milkshakes were up to much the burgers and poutine were fab. They validate your parking so we ate then had a nice walk around the marina. Will definitely be back. Staff were all lovely too

DM
DerekM
1 review
Dined on 11 September 2021
Overall2food3service1ambience4

Overpriced for what is effectively lay-by burger van grub. Had booked an outside table but waitress very abrupt and told us we would have to wait 15mins for a table outside as our reservation didn’t mention we wanted outdoors. I showed her proof of my OpenTable booking showing that I had indeed booked outdoors and rolled her eyes. The fact is one of my party has been shielding for the last 18m because of COVID, and they only felt comfortable eating outdoors. After waiting only about five minutes, we were brought up to the test and trace barcode where the waitress stared at us pointedly in awkward silence until all four of our party had signed in. Once seated, service was prompt, probably due to the very strict one hour limit on the table. We paid £50 for four burgers (chips are charged extra). Obviously we need to support local businesses after a really tough couple of years, but I’m afraid my back was up from the second I walked in the place.

JA
JenniferA
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Perfect little dog friendly place. Food was incredible and very quick service!

OT
OpenTable Diner
Edinburgh
3 reviews
Dined on 11 September 2021
Overall4food4service5ambience4

Excellent service, waitress was very helpful letting us know that changes have been made to the car park it now costs money and is no longer free! You get an hour free and the restaurant cover you too. Food was delicious although the chipotle Mayo was hotter than expected!

LS
LisaS
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

We love the breakfasts. Best pancakes ever with the Canadian Skillet!

ZC
ZoeC
Edinburgh
1 review
Dined on 10 September 2021
Overall4food5service4ambience4

Delicious food, friendly staff, fast service and overall enjoyable

OT
OpenTable Diner
Glasgow
2 reviews
Dined on 10 September 2021
Overall4food5service2ambience4

Food was great, felt a bit rushed even though it wasn’t overly busy. Took a while after finishing to clear our meals and then when we asked about having some cheesecake was told they’d have to check if we had time in our hour. Paid the parking only to find out you can get it free. But again food was incredible and I would highly recommend, just a shame it felt so rushed.

FAQs

Down the Hatch - South Queensferry offers takeaway which you can order by calling the restaurant at 0131 331 1387.

Down the Hatch - South Queensferry is rated 4.6 stars by 1208 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.