Passed by this restaurant and liked the design. Gave it a try and was surprised by their nice fusion food. Friendly staff.
Very unique spot in London. Don’t let the crazy combination of Duck, Eggs and Waffles fool ya ... it was amazing!
Doesn’t even come close to comparing to the real D&W. Food was rushed. Service not helpful. Food was over salted or flavorless. Too many good restaurants in London to go here.
After already enjoying Duck & Waffle I thought I’d give this a go. Whereas Heron Tower is great for an occasion this is a lot more laid back and perfect for a less formal occasion. As you walk in there is a really nice bar which we started the night at. Also because it was a warm day they open up all the bifolding doors, which made our dining experience kind of alfresco which added to the ambience.
Food was similar items to Duck & Waffle and similar standard. Really delicious and quite pricey but not to the extent that you feel ripped off. I’d rather pay for good food than have cheap rubbish food.
We liked every dish. Highlights were deep fried polenta with Parmesan and truffle, duck jam doughnut (this is huge), Vietnamese salad with crispy duck, manchego and ham wrapped dates. My favourite was definitely the pork bao though.
I asked for a bottle of tap water and the waitress gave this weird reason why I couldnt have it. So then I asked for a large glass of tap water, apparently still not possible. We could either pay £2 for unlimited filtered water which you could have a bottle of on the table or, the option I elected for, have the waitress regularly come and top you up. In fairness she did. But such a weird rule.
Service was largely ok but our waitress’ English wasn’t great. Something you’re used to in London, but maybe not when paying these prices. It also took us ages to get the bill even though they were stood around chatting.
Have never been disappointed here Always great food and service. As you would expect from this fantastic restaurant.
Great food and service! I was in London for the weekend and having not made any reservation for Brunch Sunday, Duck and Waffle local was one of the only places with a table available. Not expecting much, I booked the table and whilst booking online, mentioned that it was my friend's birthday. We were very pleasantly surprised with the menu and adored the foie gras crème brulee. Once the food came out, the dish of waffles had a lit candle on the top and a few waitresses came to our table to sing happy birthday. This was such a nice surprise given that I had only made them aware of the birthday under an hour before we arrived. The staff were just so lovely and attentive, constantly topping up our water throughout the meal.
I was surprised at how reasonable and delicious the food was- would definitely be returning
I had the duck and waffle and it was a great combination! The duck tongue was also amazing and very spicy!
This was a really nice little sister restaurant with a great menu. Food was amazing and cocktails tasty!
However some of the front of house staff were incredibly rude and unpleasant. That is something that should be worked on.
Also beware happy hour only applies at the bar not at a table.
Delicious interesting food at reasonable prices. My daughter and I came for a pre-theatre supper and both loved it.
Just OUTSTANDING (the food, the staff, the ambience); OUTSTANDING!!!
Really pleased that there’s now a D&W at *ground* level too!
Have now been to both Duck and Waffles in London and both as good as each other. Food was amazing and service was good.
Slight mix up over nibbles before small plates but didn’t spoil a thing. This was a great way to spend my birthday.
The breakfast beni and duck and waffle was really good. We also tried the banana waffle for dessert - which was great as well. The service was great - non intrusive but attentive. Will definitely be going back.
OK, but I think they act slightly unscrupulously as entering there is a sign saying half price cocktails before 7pm, however this offer is only for drinks ordered at the bar. I even asked in the way in at 6pm, and was given the wrong info, so ordered 2 cocktails at the table, and was charged full price on my bill. After querying with the manager he relented and had my bill amended. This offer is designed to catch people out, felt like they wanted to rip off customers, so could do better in future, also 12.5% service charge added, which is discretionary so beware!
We were well looked after, although it appeared that some of the waiting staff were very inexperienced. Food was tasty, and well-prepared.
Very different from it's sister restaurant in the City - far more relaxed, but still with the same signature dishes. The food was delicious and the service attentive but not smothering. Great vegetarian options (which makes a change!) and an all round friendly atmosphere.
Food was yummy. My only complaint is the guy upfront, maybe manager not sure. He was very short and made us feel unwelcomed when we walked in. He asked if we had reservations, we did not, he walked away and said someone else would come help us. The food was tasty enough that we came again the next day with reservations. Same guy same rudeness, he acted as if we where beneath him. Him aside, the food is tasty and nice presentation, I would go again despite the manager’s sour attitude
Great food and service.
It was a nice restaurant with friendly atmosphere. We liked their signature duck and waffles. The waiter was patient and we were thankful for his recommendation of cocktails.
Great choice for pre- or post-theatre dining. Something a bit different. Not an extensive menu, but a great choice to satisfy most tastes. Service was friendly and swift. Great ambience. Well priced. Having tried the signature duck, waffle and egg, and the duck burger, we'll be back to try something less duck-oriented next time!
The food was delicious (Vietnamese said with succulent duck) and we ordered two portions of chips, but only one arrived. The manager, who had taken our order, insisted we had only ordered one, but then we were charged for two on the bill. It was just a portion of chips, but whatever happened to 'The customer is always right' especially when they are!
Good environment, hospitality staff, high quality food, very enjoyable moment!
We had the duck and waffle and the hamburger. Both very nice
Service a bit slow and not very organized
But would come back on my next London visit
Well bear in mind nor did I have duck nor waffle. I had a grilled mackerel which I did not find amazing, actually a bit too fishy (i usually love mackerel though.) The chips I ordered were alright but they were all small pieces so again not impressive either. To be fair, My bf had duck burger and waffle which made him pretty happy. So now you know what to order when you are there, duck and waffle if you eat such things.
Disappointed. Table was badly positioned; we were either looking at the back of the till area, the cloakroom or the kitchen door.
We were seated and given menus for food immediately without a moment for a drinks order. I had to request the wine list.
Service felt very rushed; we were seated and given the menus straight away. We asked for time to consider twice when the person taking the order asked if we were ready.
Bottled water was assumed to our table and poured into our glasses without option; we were not offered still or sparkling and then were billed for the water that they served us.
Wine was sometimes served to our glasses. We were a table of 6 and most other tables were taken however, I was serving the wine to my guests on at least 3 occassions.
Food was full of flavour and looked elegant on the plate.
However, the rushed service and poor positoning of a large group would not have me revisit this venue.
I took my partner here for his birthday before we went to the theatre. The staff were really friendly and helpful, I ordered a cocktail which wasn't to my taste so I told them i didn't like It and ordered a new one and I was pleasantly surprised when they told me they'd taken the drink off the bill - it wasn't expected and was a really nice touch and very much appreciated. Food was lovely, highly recommend the desserts as well
They surprised my partner by singing happy birthday at the end!
We had a lovely time and would definitely recommend
I asked for a quiet area and we were located in one corner but with good views and without feeling apart. The service was great and the food as good as expected. The handmade dessert surprised us the most. We had buttermilk waffle with handmade brownie.
I would recommended to a friend or a family.
Just as good as the Duck and Waffle up the heron tower. The duck and waffle dish did not disappoint. Unfortunately we were too full to try any of the other delicious dishes on the menu!
The Duck Burger was delicious and I would definitely recommend the food. The ambience was perfect for a get-together with my uni friends with more unusual food options but also good options for my veggie friend.
Felt like a diner, not great. Food ok but nothing special
The food was exceptional but the service was atrocious. The server actually rolled her eyes at our order of fried duck tongues. She was also slow and never came back to refill coffee or check on us. The food was delicious though.
Very average. Staff can't speak English very well, which makes for awkward ordering and missed items from our order.
Food were good, one of the waitresses took away my coffee even it still had half cup less. Luckily I had chosen a top up coffee, so I could have my coffee back.