Duck and Waffle Local

4.1
167 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
International
Top tags:
  • Casual
  • Brunch
  • Creative Cuisine
Duck & Waffle Local is a chef curated, fast casual restaurant located in the heart of the West End. Complemented by the highest quality, freshest ingredients, Duck & Waffle Local offers delicious dishes & drinks from breakfast until late night.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
International, British
icon/ic_clockCreated with Sketch.
Hours of Operation
Monday - Thursday:
8am - 11pm
Friday:
8am - 12am
Saturday:
10am - 12am
Sunday:
10am - 11pm
icon/ic_phoneCreated with Sketch.
Phone number
020 3900 4444
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment Options
MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress Code
Smart Casual
Open Google Maps
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Additional
Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
What 167 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.0
service
3.9
ambience
3.8
value
Noise · Moderate
82% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
JD
London
2 reviews
Dined 3 days ago
Overall 3food 3service 4ambience 4

Lively place with good service. Food was tasty but not very refined. Thought it would be better given it's the sister of the main Duck and Waffle, plus it's not cheap.

Report
Helpful
TB
London
2 reviews
Dined 4 days ago
Overall 2food 2service 1ambience 4

Food was very average and service appallingly poor - shame as it’s a fun venue otherwise

Report
Helpful
N
1 review
Dined 6 days ago
Overall 3food 3service 2ambience 3

the food was good, the service also, but the store manager (pregnant) was very unfriendly

Report
Helpful
M
London
23 reviews
Dined on 11 October 2018
Overall 5food 5service 4ambience 4

Booked to go there before the theatre, and one of us was late. They still managed to get the food to us really quickly after ordering, and the food was very well done. I'm pretty sure that it's cheaper than the one at Bishopsgate as well. Staff were friendly and efficient. It's not incredibly smart, but it was definitely worth it.

Report
Helpful
AS
London
1 review
Dined on 10 October 2018
Overall 5food 4service 5ambience 4

Visited for weekday brunch. Duck and waffles and home made granola yogurt was excellent. If being overly critical the duck was just slightly dry, but in reality it was still very good. They even brought over a nice complimentary birthday treat which was unexpected. Ambience was really nice and not too busy but had a good level of people. Overall very good.

Report
Helpful
OT
Melbourne / VIC
1 review
Dined on 8 October 2018
Overall 4food 4service 2ambience 3

Good food, prompt delivery. Very confusing signage with regards to happy hour specials, not well signed that it only applies to sitting at the bar. Staff seemed indifferent to this.

Report
Helpful
M
London
19 reviews
Dined on 6 October 2018
Overall 4food 4service 2ambience 3

We really enjoy the food and the atmosphere but the service wasn’t really good. Our waitress wasn’t friendly and the service really slow. The all staff forgot about us and we have to case them for desert menu and the bill

Report
Helpful
b
London
1 review
Dined on 4 October 2018
Overall 5food 5service 5ambience 5

Recently went to Duck & Waffle Local, having been to the Duck & Waffle in Bishopsgate twice previously. Each visit has been faultless - there's no compromise on food at this restaurant, despite the different location/ambience - great value for money, excellent service & fit for any occasion.

Report
Helpful
OT
London
1 review
Dined on 3 October 2018
Overall 1food 1service 2ambience 1

Poor service. Small portions. Over priced. And really boring food. Sounds interesting but when it arrives it’s small and not amazing in any way. Really awful.

Report
Helpful
AJ
Washington DC
1 review
Dined on 1 October 2018
Overall 5food 5service 5ambience 5

Everything was delicious and the staff were exceptional. My date and I were very pleased and quite full

Report
Helpful
OT
London
6 reviews
Dined on 28 September 2018
Overall 5food 5service 4ambience 4

Newly opened was very quite for breakfast. Duck and waffle dish was as good here as in the main city resteraunt. Duck egg cocette also very good and rich, if slightly strong for breakfast.

Report
Helpful
LL
2 reviews
Dined on 26 September 2018
Overall 1food 1service 1ambience 1

Food wasn’t amazing, service very slow. They sat us at the back of the restaurant in a corner. Over priced for what it was.

Report
Helpful
DW
London
15 reviews
Dined on 23 September 2018
Overall 2food 2service 3ambience 2

Overpriced for what it is. Would not recommend for any occasion.

Report
Helpful
L
London
2 reviews
Dined on 22 September 2018
Overall 3food 3service 2ambience 3

With the exception of a gentleman who appeared to be a manager overseeing everything, customer service is non existent. Probably the 1st time I've eaten an entire meal without being asked how it was. My duck and waffle was served with a broken egg pouring over my duck and waffle. The waitress was more concerned with the next table to listen. The rosemary seasoned fries were so over seasoned, I only tasted rosemary. Disappointing for a one time experience and I wouldn't refer a friend.

Report
Helpful
L
Frankfurt Area
2 reviews
Dined on 22 September 2018
Overall 2food 2service 3ambience 3

There is nothing wrong with it. Food is ok but I don't get why duckandwaffle is such a hip place. For some time, I wanted to book breakfast/brunch at the luxury place high up in the City and am now glad I first tried the simple place on Haymarket. It was all fair but nothing special and quite expensive. Simple food prepared by people on minimum wage, friendly service. It works and was quite nice but for the money there are much better food options around in Soho and elsewhere .

Report
Helpful
J
London
26 reviews
Dined on 22 September 2018
Overall 4food 4service 4ambience 4

Overall it was a good lunch.

Report
Helpful
SL
Bath
3 reviews
Dined on 20 September 2018
Overall 4food 4service 3ambience 3

Great place, the service was a bit slow but other than that all great. Awesome food, good wines but could be a bit more choice.

Report
Helpful
O
London
14 reviews
Dined on 18 September 2018
Overall 4food 3service 4ambience 5

Nice place for a quick snack, good location and the staff are quite nice as well

Report
Helpful
OT
London
14 reviews
Dined on 16 September 2018
Overall 5food 5service 5ambience 3

Really enjoyed the experience. The only minor point was the fact that people were put next to each other even though there were plenty of spaces elsewhere - could have given us a bit more privacy. If it was busy, then absolutely no issue, but not when it's not busy. Overall. Very very good experience.

Report
Helpful
OT
London
22 reviews
Dined on 15 September 2018
Overall 2food 2service 3ambience 3

The staff were absolutely lovely and some of the dishes were good. That’s sort of where the positives stop.

Most of the dishes lacked seasoning and were therefore fairly substandard to eat, some were not thought through (duck tongues were delicious but we gave up eating them because getting the bone out was such a challenge, de-bone them before serving and they would have been perfect), some were just not good (foie gras creme brûlée is a great concept but the texture of the creme brûlée is awful underneath the caramelised surface and isn’t reminiscent of foie gras in ANY way, the brioche accompaniment was burnt on top and just a nightmare to eat with odd crackling style pieces just stuck on top)

Most disappointingly, I only came here to try the duck doughnut, firstly they forgot about it and then when it came half was so burnt it was black and the other half was raw. In no way should it have been served but it was.

It’s cheap but if this is any reflection of the sister restaurant then I’m glad I didn’t pay their prices.

Report
Helpful
KE
London
1 review
Dined on 14 September 2018
Overall 5food 5service 5ambience 5

Amazing, great signature dish. Great view lovely oeople

Report
Helpful
P
London
1 review
Dined on 13 September 2018
Overall 1food 1service 2ambience 1

Quite possibly one of the worst meals I’ve had in a long time. I’ve been looking forward to coming here for a while and to say it was disappointing is an understatement. The food and bill was served within 35 minutes at the cost of £2 a minute of my time. Food was cold and tasted awful. The combination of a rock hard duck doughnut that had clearly been over fried and sat all afternoon combined with a citrus purée was quite possible the worst dish I have ever eaten in my life. I hear you ask “why didn’t you complain” and that was down to the fact I didn’t have one good thing to say and felt embarrassed for them. At least the photos looked good.

Report
Helpful
N
London
1 review
Dined on 10 September 2018
Overall 4food 4service 3ambience 3

Food excellent! Service not so efficient, not enough waiters .

Report
Helpful
SL
London
54 reviews
Dined on 7 September 2018
Overall 5food 5service 5ambience 4

Great alternative to the original Duck and Waffle. Not quite the same view as from top of the Heron Tower, but it is also cheaper for some excellent, creative food in the heart of London. Well worth a try.

Report
Helpful
A
Bath
2 reviews
Dined on 7 September 2018
Overall 4food 5service 5ambience 5

Overall my experience was great, the food was amazing. Super delicious.

However, we got there 30mins before our booking to enjoy happy hour by the bar and they still gave us the table nearly 15mins late.

When we finally got the table the didn’t rush us so that slightly made up for the late table.

Report
Helpful
OT
London
1 review
Dined on 5 September 2018
Overall 4food 4service 4ambience 4

Felt welcomed upon entry.Lovely chilled atmosphere, staff friendly and efficient. I had no real idea what to expect with the food but was pleasantly surprised, i don't eat meat but really enjoyed the 'wild mushroom ravioli'(I will defo be sure to have that again)... reasonably priced for quality and presentation of food.

Report
Helpful
MS
1 review
Dined on 5 September 2018
Overall 4food 3service 4ambience 3

happy hour was good, very yummy dates wrap with bacon .
Very good experienced 😀

Report
Helpful
AB
London
3 reviews
Dined on 5 September 2018
Overall 4food 5service 4ambience 3

Interesting menu and lovely food

Report
Helpful
JH
Miami
1 review
Dined on 1 September 2018
Overall 5food 5service 5ambience 5

Love the cobcept, great food! Definitely would up over-eating because everything was so good!

Report
Helpful
JM
London
3 reviews
Dined on 1 September 2018
Overall 3food 3service 5ambience 5

The food is just okay. It’s very pricy for the food portion you are getting.e.g £15 for a duck leg with 1 fried egg and 2 quarter of waffle. And the taste is not special at all.

Report
Helpful
LA
London
3 reviews
Dined on 1 September 2018
Overall 3food 4service 2ambience 2

Food and coffee was good/not badly priced but atmosphere quite flat and service pretty poor - the front of house staff didn’t even say hello when welcoming us and or speak to us when we were being seated. Our waiter was better though. Fine for a quick bite in a relatively calm bit of Piccadilly but nothing remarkable.

Report
Helpful
G
London
1 review
Dined on 30 August 2018
Overall 1food 1service 4ambience 2

Poor food & over priced. Can’t see the point of this place or believe it will still be around in 12 months time. Massively disappointed after hearing reviews of Duck & Waffle at Heron Tower.

Report
Helpful
OT
London
5 reviews
Dined on 26 August 2018
Overall 3food 3service 2ambience 2

Nothing special, food fair, service ok

Report
Helpful
OT
1 review
Dined on 25 August 2018
Overall 5food 5service 5ambience 5

Outstanding service. Great food. Very clean restaurant. Excellent drinks.

Report
Helpful
NS
1 review
Dined on 25 August 2018
Overall 2food 3service 2ambience 2

We wanted somewhere a bit quieter to eat after the theatre. The background music had too much base for us to hear each other across the table. The order was wrong, probably because no one could hear. My daughters food came when the rest of us had finished. The food was reasonable but nothing special. We all walked away disappointed.

Report
Helpful
J
London
2 reviews
Dined on 23 August 2018
Overall 4food 5service 5ambience 4

Lovely experience. Excellent service and good food

Report
Helpful
C
1 review
Dined on 21 August 2018
Overall 4food 5service 3ambience 3

We didn’t realise the happy hour only applied at the bar, this should have been made clear to us when we came in. Classic Duck and waffle was really good. Cocktails were good too.

Report
Helpful
KC
London
9 reviews
Dined on 20 August 2018
Overall 3food 3service 4ambience 2

Very limited menu and small portions, however the quality was pretty good and the service great.

Report
Helpful
OT
1 review
Dined on 17 August 2018
Overall 2food 1service 3ambience 2

Had high expectations and left very disappointed after our meal.

Report
Helpful
EC
1 review
Dined on 17 August 2018
Overall 5food 5service 4ambience 5

Great food and great atmosphere. The waiter came around to check on us regularly to ensure everything is good.

Report
Helpful
1
2
3
5