Earls Kitchen + Bar - Calgary Tin Palace
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
Great consistency. Service always friendly and efficient.
Overall our experience was good! Earls is always a go to restaurant. The thing that could have made this visit better was our server. Throughout the majority of our visit she seemed uninterested, providing surface level service and conversation
Ask for no butter on steak; plate came with a large slab of butter half melted on steak; my husband requested to send back;,then manager came back to ask if he could remove butter or if we request another steak! He asked politely if we could get another steak which arrived after the rest of our party had finished eating! No apologies and no compensation for the inconvenience of their error
Left a normal tip to waitress who did not make the mistake but no follow from the manager . Normally we would have let it go but it happens often that the order is wrong
Please keep in mind that we are regular weekly clients and have been going to this same restaurant for the last 25 years or so…very poor management unfortunately
When I got there for the reservation they didn’t have a table ready, told me to wait. Service was average. Food was way too salty.
I was out for a special “date night” with my nine year old son. We had a great time. We ordered two desserts and the sous chef came out and surprised us by playing them in a fancy way so we each got our own plate with both desserts. Made us feel really special and made our night!
Food was good but service was poor, in fact I would go as far as to say it was rude. We were only there for one hour and were rushed out despite it being quiet and no where near close. Server took away our glasses of water before we were done and gave us the bill. Would’ve gotten dessert if we weren’t basically kicked out. Can go anywhere else for better service.
Very enjoyable experience , the food , atmosphere and service were all top notch . I would always recommend Earls for any event .
Had a 2pm business meeting for 2. The staff were friendly, attentive and respectful to our privacy.
WORST chicken alfredo EVER, dry pasta and very dry chicken,overall couldn’t eat it and returned, couldn’t even cut through with a fork and knife!!! Get with the program please Earls - for those prices food should be edible
It was a great experience and very kind and responsive staff, will go there again!!
Hi there, Thank you for celebrating your special day with us! We are glad to hear that you enjoyed your experience. Hope to see you again!
Food have 0 flavour. No seasoning on the shrimp or eggs, bread didn’t work with the eggs Benedict and the hollandaise sauce was flavourless as well all in all the meal was not good at all. Earls is one of my favourite places to eat at but will not be going back for breakfast anytime soon.
Hi there, Thank you for taking the time to give us this feedback. I am sorry to hear that you did not enjoy your food during brunch. I would love the chance to chat with you about this and see if we can make things right by you. At your convenience, I can be reached at firstname.lastname@example.org Thank you!
They have no idea what or why people make an open table reservation. A few times in the past they cancelled or “ no showed “ my reservation
Yesterday I mentioned to the host to not cancel my open table reservation and she still did( I re riced an email from open table confirming my reservation cancellation??!!)
I spoke to the manager about the repetitive mistakes but she also had no knowledge of the open table reservation system
Hi Jacky, My name is Amanda Grover and I am the lunch manager at Earls Calgary Tin Palace. I am so sorry to hear about your experiences using Opentable with us. I can understand your frustrations 100%. I would love to connect with you further and see if we can make things right for you. At your convenience, I can be reached at email@example.com Thank you and I look forward to hearing from you!
I love the ambiance at Earls Tin Palace, its fresh and open and the staff are so welcoming and helpful.
Our need for care with my partners allergy was handled with truest presence and attention and we have ever had in a restaurant and our experience was highly elevated because the manager Kierra took the time and patience to understand and direct the kitchen staff in a direct and clear way and that made us feel special an greatly improved our meal experience.
We were there late afternoon on a Saturday and will most certainly be returning to enjoy the food and outstanding service provided.
Thanks for giving me the opportunity to express our delight,appreciation and gratitude the the staff and management at Earls Tin Palace!
See you again very soon!!
Hello, Thank you so much for your kind words! We are so glad to hear that you were well taken care of by Kiara and our team. We will make sure to pass along your review to them. Looking forward to having you back in the restaurant! See you then.
We sat in the lounge for our dinner meal. It was a nice dining experience. Our waitress Gezenia was very attentive and friendly. We ordered the chicken karaage appy and for we dinner we had the chicken and rib combo. All meals were excellent.
Hi Val, Thank you so much for taking the time to leave us this positive review. We really appreciate your support! I will make sure to let Gezenia and our kitchen team know that you enjoyed your experience. Hope to see you again!
This is our favorite Earls in Calgary, we might not get here on a reguliar bases, anytime we do get to visit, we always enjoy and are never disappointed.
The Sticky Toffee Chocolate Pudding is the Best!!!
Hello! Thank you so much for your kind words. We truly appreciate your support and loyalty. We agree that the Sticky Toffee Chocolate Pudding is fantastic! Please come again soon. PS. Pumpkin pie is right around the corner!!
We had an great lunch at the Tin Palace. Earls is consistent. Before and after COVID restrictions and shut downs their food, atmosphere, and service has remained excellent. My co-worker and I are similar in that we have our go-to meals we enjoy. It is comforting for me that after everything we’ve all been through, I can count on my chicken Caesar with pan bread. This may seem small but for me it’s significant. Everything was great, the service, the atmosphere, and the food were all excellent.
Hi JoJo, Thank you so much for your kind words. We are so pleased to hear that you have enjoyed your experiences dining with us. We absolutely agree that you cannot go wrong with the chicken caesar salad! Thank you and hope to see you again!
their alfredo fettuccine was hard, wasn’t cooked long enough but other than that it was good!
Our waitress was awesome!!
Hello, Thank you for leaving a review. We appreciate your support. We are so glad that you enjoyed your service!
Food at earls is always on point, service was disorganized . Stampede things most likely.
No happy hour and wasn’t aware.
Hi there, My name is Amanda Grover and I am the lunch manager at Earls Tin Palace. I am so sorry that our happy hour times were not properly communicated to you during your last visit. I would appreciate the chance to speak with you about how we can earn back your patronage. At your convenience I can be reached at firstname.lastname@example.org Thank you!
Stampede pre rodeo
Thank you for the review! If there was anything we could have done differently to make your experience better we would love to hear about it! Please contact email@example.com to discuss further! Thanks.
Great service! So happy to be dining out again after months of takeout!
Thank you so much for the incredible review! We are so happy you enjoyed yourself! Looking forward to hosting you again soon!
I don’t like that you have to pay for parking to dine at earls. Very expensive parking!!
Hi Lola, Thank you for sharing your feedback, I understand your frustrations. Unfortunately, the parking lot located beside our building is not controlled by us and is separate to our restaurant. Ultimately, there are not a whole lot of alternative solutions as we are a downtown location. There is free street parking up the road from us if you'd like to try that next time! If there is anything that I can help you with, please feel free to reach out to me directly at firstname.lastname@example.org
Went to Earl's on one of the hottest days for lunch and catch-up. Excellent service but we should have stayed inside as it became too hot and we had to move inside. The staff were excellent in getting us settled at a new inside table and the meal progressed beautifully. One must also commend Earl's on the size of their meal proportions as compared to some other restaurants.
Hi there, thank you for leaving a review with us! I am so glad to hear that our team was very accommodating and efficient when it became too hot outside for your party. I will make sure to pass along your positive feedback along to the service teams and the kitchen! Please come again soon, hopefully on a cooler day!
I was especially impressed with our service. The waitress was very friendly, accommodating and efficient. The hostess was very friendly and accommodating as well.
I have found that this has been hit and miss pre-Covid - so I am very happy with the staff here now.
Hello, thank you so much for leaving us these kind words. Your feedback is really appreciated. We're so glad you have noticed an improvement in service! We hope to see you in again, soon!
It was so great to meet for drinks and appies with my 3 colleagues from the volunteer board we all participate in. Thank you foe the fun!
Hi there, we are glad to hear you had a fun dining experience with us! Thank you for the review. Come again soon!
Very nice experience!
Thank you for the kind words!
Great service. I wish the happy hour was longer two to five is too early.
Hi Joy! I am pleased to hear that you enjoyed your service and food during your visit. I understand your frustrations with the length of happy hour. I will pass along your feedback along to our head office. In the meantime, If you ever need help making a reservation for happy hour, please feel free to call the restaurant or email me directly at email@example.com I would be happy to help get you a reservation right at 2:00pm so that you can enjoy happy hour for as long as possible!
It was lunch.
Hi Douglas, My name is Amanda Grover, I am the lunch manager at Earls Tin Palace. Thank you for sharing your experience with us. If there is anything that we could have done to make your experience better, please feel free to reach out to me. At your convenience I can be reached at firstname.lastname@example.org
Wifes Birthday! Was great all around
Thank you for the great review! We are so happy that your wife had a wonderful birthday celebrating with us! See you soon!
Can’t go wrong with Earls, always good food and staff are friendly !
Hi Caitlin! Thank you so much for the review! We are so happy you had a great experience with us! We look forward to seeing you again soon!
Great to enjoy dining again with a good friend
Food and drinks was good, wish the outdoor heat lamp were turned on when it's chilly outside.
The restaurant was closed to dining-in service and they did not let us know. We where there to celebrate a birthday and the first time that we have seen each other since Christmas. Due to all the other pre-bookings at other restaurants we could not find another place to go. It was cold outside and my friend is 8 months pregnant so we couldn’t walk outside either and there is still no indoor socializing allowed. Utterly disappointed as I made the reservation a week before.
Hi Mariet, Thank you for taking the time to write us in a review. I sincerely apologize for the miscommunication regarding your reservation at Earls Tin Palace. I will be passing this feedback along to our team as we should have give you notice. Please let me know if there is anything I can do to make this up with you! Feel free to reach me at email@example.com. I am looking forward to hearing back from you!
My daughters reserved a table for my birthday lunch. We arrived at the restaurant and it was locked with a sign saying they’re deep cleaning due to a Covid case. I am happy they took responsibility for the Covid issue but someone could have told us before we came there to a locked door
Great distancing great service. Lovely Santa Fe salad mom enjoyed the lump crab cake
Thank you for your amazing review! We are glad you enjoyed your service and our Santa Fe salad. We hope to host you again soon!
The server was great the Earls wine she recommended was fantastic and at a reasonable price so I’ve already told my friends about it. The happy hour spots were great and dinner was awesome! I love Earls for great food, wine and prices
My chair had hair and dandruff from another person on it and the table was gross and dirty. Food was great but I will think twice before I go back based on the cleanliness
The restaurant smelled very bad. The food wasn’t good and the coffee was cold.
You can order delivery directly from Earls Kitchen + Bar - Calgary Tin Palace using the Order Online button. Earls Kitchen + Bar - Calgary Tin Palace also offers delivery in partnership with Skip The Dishes. Earls Kitchen + Bar - Calgary Tin Palace also offers takeaway which you can order by calling the restaurant at (403) 228-4141.
Earls Kitchen + Bar - Calgary Tin Palace is rated 4.3 stars by 261 OpenTable diners.
Earls Kitchen + Bar - Calgary Tin Palace does offer gift cards which you can purchase here https://earls.ca/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.