Eauzone - One&Only Royal Mirage
Dinner: 19:00 - 23:30
Excellent location and scenery - perfect for a romantic meal
Was here last year and it was amazing but since then it’s gone downhill. It didn’t have the same vibe and the food quality was not as good.
Very nice and calm ... enjoyed everything..one thing good for romantic dinner
Rude and poor service. The Manager has moved the table after we sat down. we asked him to change the table while the place was empty, he refused. We advise the One and Only Hotel Royal Mirage to train their rude employees. We do not recommend this place Eauzone - One&Only Royal Mirage to anyone, as it is mainly for new tourists in Dubai who are staying at the hotel.
I've been to Eauzone several times and this experience was the least impressive. The environment is very attractive, but the waitstaff is just not what I would call competent. Everyone is pleasant, but the waitstaff, doesn't understand that they should deliver beverages before taking that meal order, and further, we ordered an expensive wine, and after a long wait, they brought the bottle and did not point out that the vintage they brought to the table was a different year than that which I ordered. The restaurant was not even remotely busy, so there is really no excuse. All of this aside, the environment is lovely and the staff, overall, is quite polite. They could use some polish on the customer service side of things, but overall, the experience is decent.
Unbelievable setting and outstanding service. Gorgeous food