Eden - Newcastle

3
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3 reviews
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£25 and under
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International
Escape to the Gardens of Eden, a revellers’ vision of botanical bliss. From daytime delights to dancing until dawn. Bar, restaurant and nightclub all under one roof. Bottomless brunches, long lazy lunches, happy hour cocktails, late-night suppers and the ultimate party venue. Three club rooms, multiple bars, late-night drinking and dancing for the ultimate night out. This is nightclubbing reinvented.
What People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.0based on all time ratings
3.7
food
2.3
service
3.7
ambience
3.7
value
Noise · Quiet
33% of people would recommend it to a friend
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1 review
Dined on 6 February 2020
Overall5food5service5ambience5

When we arrived we were greeted by a very welcoming lady who showed us to the dining area and offered us a selection of seats. There was plenty of choice on the menu. The waiter was very polite and friendly. The food was great and very good value for money. Very clean and would recommend to everyone.

LT
Newcastle
1 review
Dined on 22 January 2020
Overall3food5service1ambience3

The service was really bad. We could see our pizzas under the heat lamp for around 10 minutes before a waiter decided to bring it over and it was cold. Our starters came after around 5-10 minutes but we waited 45 minutes for our main. Disappointed as it is such a lovely restaurant and some of the staff were really polite who greeted us.

Eden - Newcastle
Responded on 28 January 2020

Hello Lucy, Thank you for your review. I am so sorry to hear you didn't enjoy your time with us and I would really like to discuss this further with you so we can investigate this further. If you could email our sales manager: alice.middleton@edencollective.co.uk Then I would really like to invite you back so we can improve your perception of the venue. I look forward to hearing from you, Helena Head of Reservations Eden Newcastle

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MP
Newcastle
1 review
Dined on 17 January 2020
Overall1food1service1ambience3

ZERO SERVICE.... Still hungry.

- Arrived to have a couple of cocktails before the meal which was booked for 8pm. Before we noticed it was 8.10pm so went to let the restaurant section know.

- Waited at the restaurant desk for 10mins being ignored by staff continually walking past.

- Managed to stop one of the staff for him to say we had missed our table.

- Manageress turned up to say not to worry she would sort it.

-We were shown our seats in the corner on the entrance towards the kitchen. Accepted not the best seat but happy to have a table.

- 10mins past without receiving a menu or an offer of would we like to order more drinks.

- We asked for menu which arrived 5mins later.

- 10mins later and still no service for offer of drinks or take a food order.

- Staff were busy but we were completely ignored from the minute of being there.

- Decided as a group of 4 that due to the poor service we would leave. Dissapointed, hungry and a little frustrated with the staffs attitude of saying we missed our table then to be ignored for best past of half hour.

This wasnt our first time at the restaurant and two of us had recommended it over others to friends. Little bit embarrassing tbh. Only thing we could smile about was the cocktails

Eden - Newcastle
Responded on 23 January 2020

Hello, Thank you for your review. I am so sorry to hear you didn't enjoy your time with us and I would really like to discuss this further with you so we can investigate this further. If you could email me on alice.middleton@edencollective.co.uk Then I would really like to invite you back so we can improve your perception of the venue. I look forward to hearing from you, Alice Sales Manager Eden Newcastle

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