Eden - Newcastle

2
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2 reviews
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£25 and under
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International
Escape to the Gardens of Eden, a revellers’ vision of botanical bliss. From daytime delights to dancing until dawn. Bar, restaurant and nightclub all under one roof. Bottomless brunches, long lazy lunches, happy hour cocktails, late-night suppers and the ultimate party venue. Three club rooms, multiple bars, late-night drinking and dancing for the ultimate night out. This is nightclubbing reinvented.

Special Offers

Valentine's £35 five courses & a glass of Prosecco

from a set menu.

Terms and Conditions: Maximum of 6 diners. Includes VAT, excludes service.

Valid For: 2 - 6 people

Starts: 14 February 2020

Ends: 14 February 2020

Availability: Sat 18:00-22:00

50% Off

Enjoy50 % off the main menu in January

Terms and Conditions: Maximum of 6 diners. Includes VAT, excludes service.

Valid For: 2 - 6 people

Starts: 10 January 2020

Ends: 31 January 2020

Availability: Daily 19:00-22:00

Book now for Valentine's Day 2020

Valentines Day at eden - £35pp for a five course meal and glass of fizz on arrival

Saturday, 15 February, 2020

What People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
2.0based on all time ratings
3.0
food
1.0
service
3.0
ambience
3.0
value
Noise · Moderate
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LT
Newcastle
1 review
Dined 6 days ago
Overall3food5service1ambience3

The service was really bad. We could see our pizzas under the heat lamp for around 10 minutes before a waiter decided to bring it over and it was cold. Our starters came after around 5-10 minutes but we waited 45 minutes for our main. Disappointed as it is such a lovely restaurant and some of the staff were really polite who greeted us.

Eden - Newcastle
Responded 4 minutes ago

Hello Lucy, Thank you for your review. I am so sorry to hear you didn't enjoy your time with us and I would really like to discuss this further with you so we can investigate this further. If you could email our sales manager: alice.middleton@edencollective.co.uk Then I would really like to invite you back so we can improve your perception of the venue. I look forward to hearing from you, Helena Head of Reservations Eden Newcastle

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MP
Newcastle
1 review
Dined on 17 January 2020
Overall1food1service1ambience3

ZERO SERVICE.... Still hungry.

- Arrived to have a couple of cocktails before the meal which was booked for 8pm. Before we noticed it was 8.10pm so went to let the restaurant section know.

- Waited at the restaurant desk for 10mins being ignored by staff continually walking past.

- Managed to stop one of the staff for him to say we had missed our table.

- Manageress turned up to say not to worry she would sort it.

-We were shown our seats in the corner on the entrance towards the kitchen. Accepted not the best seat but happy to have a table.

- 10mins past without receiving a menu or an offer of would we like to order more drinks.

- We asked for menu which arrived 5mins later.

- 10mins later and still no service for offer of drinks or take a food order.

- Staff were busy but we were completely ignored from the minute of being there.

- Decided as a group of 4 that due to the poor service we would leave. Dissapointed, hungry and a little frustrated with the staffs attitude of saying we missed our table then to be ignored for best past of half hour.

This wasnt our first time at the restaurant and two of us had recommended it over others to friends. Little bit embarrassing tbh. Only thing we could smile about was the cocktails

Eden - Newcastle
Responded 5 days ago

Hello, Thank you for your review. I am so sorry to hear you didn't enjoy your time with us and I would really like to discuss this further with you so we can investigate this further. If you could email me on alice.middleton@edencollective.co.uk Then I would really like to invite you back so we can improve your perception of the venue. I look forward to hearing from you, Alice Sales Manager Eden Newcastle

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