Ed's Diner - Barclaycard Arena

3.6
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17 reviews
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£25 and under
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Burgers
Whether you’re in for a pre-event bite, stocking up after a show or just in the area with a hankering for a hot dog, you’ll find us doing what we do best at the canal side of the Arena Birmingham.
What 17 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.7
food
3.4
service
3.3
ambience
3.5
value
Noise · Moderate
85% of people would recommend it to a friend
5
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EL
1 review
Dined on 13 April 2019
Overall 4food 5service 5ambience 4

Great food and drink and served quickly! Good activity packs for kids! Would definitely go again but quite expensive.

e
1 review
Dined on 12 April 2019
Overall 1food 1service 1ambience 1

Arrived a little early to be told it was cash only today as their card reader was down. Not a problem, there was a cash point nearby. Then informed they had no fries and were expecting a delivery at some point today. As this is a diner and fries kind of are a part of the experience we chose to go elsewhere. I asked them why they hadn't let me know about this earlier today (phone number given when booked) and no response was given. Disappointing experience and definately took the shine off our day in Birmingham.

TR
1 review
Dined on 9 April 2019
Overall 3food 3service 3ambience 1

On this visit the tills where down and could only accept cash payments which seemed to affect business.The staff did their best slightly disappointed as well as a couple of things on the menu where also unavailable.Not the best of dining experiences we where seated by the kitchen area and left smelling of food.Sorry Ed’s diner think massive improvements needed.

L
1 review
Dined on 9 April 2019
Overall 1food 1service 1ambience 1

Was turned away as the tills had all gone down. When I mentioned I had a booking I was told to wait while she spoke to the manager. She didn't come back to me and I then asked her if I could pay cash if paying by card was a problem. She replied it was too complicated but i am still wondering why she left me standing there after asking me to wait. I understand it is not the fault of the diner if the tills had gone down but didn't feel that the staff were very professional.

B
1 review
Dined on 9 April 2019
Overall 1food 1service 1ambience 1

Couldn’t serve us at all so had to find somewhere else to eat after booking a table.

RB
1 review
Dined on 6 April 2019
Overall 3food 3service 2ambience 2

Okay but food could be better and service quicker little girl dropped ice-cream no offer to get her another one

NM
1 review
Dined on 29 March 2019
Overall 2food 1service 1ambience 3

Even after having a table booked we were made to wait for a table. Staff seemed miserable. The food wasn’t great either. I was ill through the night and the rolling day with stomach issues

DH
Manchester
3 reviews
Dined on 26 March 2019
Overall 4food 5service 4ambience 4

It was very busy just before a concert the food was good but expensive. Also took a while to get seated even though we had booked.

CS
1 review
Dined on 26 March 2019
Overall 4food 4service 4ambience 4

Friendly Staff. Great Menu. Good prices. An enjoyable eating experience.

SO
1 review
Dined on 25 March 2019
Overall 4food 5service 4ambience 5

Restaurant was very quiet and we were seated in a booth which was great. I was however surprised that there were fries and napkins on the floor under the table.
We were served by the manager who asked about allergies which was great as I have a toddler with allergies. He loved the decor particularly the tubular lights and rocket hanging from the ceiling. We didn’t wait long for food and it was very nice I would definitely recommend the bbq chicken burger!
I struggled to get the waitresses attention to get condiments and a refill for a drink, a little disappointed by this considering there were only four tables seated at the time.

AS
1 review
Dined on 24 March 2019
Overall 4food 4service 3ambience 1

Booked for 5 people, but were offered a table for 4. We sorted out our own seating once the table next to us was empty. Not really the sort of music you would expect in an America style diner. Food was good.

SP
1 review
Dined on 23 March 2019
Overall 4food 4service 3ambience 3

The food was enjoyable and we didn’t feel like we had to rush at all. The waitresses were helpful but looked quite unhappy which brought the mood down a little. Overall I would go again.

RP
Birmingham
1 review
Dined on 23 February 2019
Overall 4food 4service 5ambience 4

Great service at a busy time. Waitress looked after us throughout.

KS
1 review
Dined on 21 January 2019
Overall 5food 5service 5ambience 5

Me & my mum had a hot dog & chicken burger and shared some loaded fries, I didn’t think it looked like a mass of food but we both struggled to finish our desserts so was more filling than we realised! Tasty food & good value

OT
Worcestershire
2 reviews
Dined on 20 January 2019
Overall 5food 5service 5ambience 5

Strictly come dancing event, excellent service, food & would recommend to anyone going to arena Birmingham.

TW
1 review
Dined on 20 January 2019
Overall 5food 5service 5ambience 5

The service was excellent. We booked a table for 3 and it was ready as required.

Service was very quick and all the staff that attended our table were very polite and well presented.

Costs were excellent, we had a 50% off voucher :-)

Only slight downside - the table Juke Boxes were not working.

JH
1 review
Dined on 18 January 2019
Overall 3food 3service 3ambience 3

Very busy due to an event at the Arena but we had booked so were ok. Friendly staff and very convenient for the Arena. Some of the food could have been a bit hotter but otherwise good and plenty of it.