Ed's Diner - Cardiff

3.8
15 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Casual
  • Comfort Food
  • Good for Birthdays
The first Ed’s Easy Diner outside England opened to great acclaim in South Wales’ premier shopping mall. On the ground floor, it’s also very convenient before or after events at The Motorpoint Arena, St David’s Hall or The Millennium Stadium.
What 15 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.0
food
3.9
service
3.7
ambience
3.7
value
Noise · Moderate
76% of people would recommend it to a friend
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1 review
Dined on 26 June 2019
Overall 5food 5service 5ambience 5

Great service at Ed’s Diner Cardiff, quickly shown to a table. Very friendly server who took my order and brought my drink. Food was lovely, great burger. Would recommend

DR
1 review
Dined on 20 June 2019
Overall 3food 5service 1ambience 2

Food was fantastic as always! However service was very poor, we arrived and was seated at 3:45pm but no one came over to take a drink or food order until 4:05. Once we placed our order our food didn’t arrive for 55 minutes. Plus I added extras to my burger but didn’t get them I mentioned them to the service and they never brought them over, he just took them off the bill but I wanted my extras. To get a refill was a nightmare and physically had to go over the the bar, the manger had no time for us at all.

M
1 review
Dined on 20 June 2019
Overall 1food 1service 3ambience 3

Waited 50 mins for food,and then wasnt anything special, was luke warm and didnt look appetising,
Short staffed and the chefs werent wearing hair nets.
Wouldnt dine there again.

OT
1 review
Dined on 13 June 2019
Overall 4food 4service 4ambience 4

Great service from young man ! Unfortunately no name badge! But him and the manager seemed to be only ones working while at least 5 staff were stood talking! Admittedly it wasn’t busy but the young lad seemed to be doing all the running round! But Excellent service and superb food!

ED
Wales
1 review
Dined on 31 May 2019
Overall 4food 5service 3ambience 4

Enjoyed the gluten free menu. Would prefer more deserts

A
1 review
Dined on 28 May 2019
Overall 1food 1service 1ambience 1

Took 20 mins just to take our orders then another 35 mins to bring the food. I ordered a loaded cheese, cheese burger which the menu said it was gooey and delicious and when it arrived it only had 2 cheese slices on it which didn’t even melt because the food was freezing I asked the waiter is this the gooey cheese he said yes and walked away, plus stay well clear of the hotdogs because they ain’t hotdogs they are disgusting

A
London
1 review
Dined on 27 May 2019
Overall 1food 1service 3ambience 1

Ran out of items. Staff were nice but the food wasn't great.

TO
1 review
Dined on 3 April 2019
Overall 4food 4service 5ambience 5

Food was smaller, was expecting bigger plates of food for the prices. Didn't like the waffle fries... Would always prefer normal. Staff were absolutely lovely though, cannot fault their service.

T
1 review
Dined on 22 February 2019
Overall 5food 5service 5ambience 5

Lovely food. Great menu
Staff really nice guy that served us
Dessert was Devine

W
1 review
Dined on 22 February 2019
Overall 3food 3service 3ambience 3

Food ok but even though we had booked no table reserved. Food didn’t come out together. Food was reasonable but nothing special. Convenient for Motorpoint Arena.

RH
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

Booked a table here for Valentine’s Day and was extremely impressed. The service was absolutely brilliant and we was never waiting too long to be served or for the food to be brought too us. When the food came it was really nice and a brilliant value for money too. Would definitely visit again and would definitely recommend

OT
Wales
1 review
Dined on 2 February 2019
Overall 5food 5service 5ambience 4

Very nice and the staff where very friendly

BF
1 review
Dined on 20 January 2019
Overall 1food 1service 2ambience 1

I have submitted a complaint to Ed's Diner, I visited based on past experiences and have to said on this visit was very disappointed in the quality of food (basically it tasted bland), the overall experience and actual quality of food for the money we spent (I had a 50% discount voucher) but still paid nearly £20.00 - I could have paid less and had a McDonalds!

JN
1 review
Dined on 11 January 2019
Overall 5food 5service 5ambience 5

Really happy with our visit... staff are very accomodating and helpful. Food is excellent and the ambience is great. Will highly recommend to friends.

AG
1 review
Dined on 3 January 2019
Overall 4food 5service 4ambience 4

Wet busy place waited almost 30 mins for starter. But food was excellent