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Ed's Diner - Cardiff

3.6
3.6
28 Reviews
£25 and under
American

The first Ed’s Easy Diner outside England opened to great acclaim in South Wales’ premier shopping mall. On the ground floor, it’s also very convenient before or after events at The Motorpoint Arena, St David’s Hall or The Millennium Stadium.

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2 people

December 2021
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19:00


  • Dining style

    Casual Dining

  • Cuisines

    American, Burgers

  • Hours of Operation

    Mon–Sat 08:30–21:30
    Sun 08:30–19:00

  • Phone number

    029 2037 3706

  • Payment Options

    MasterCard, Visa

  • Dress Code

    Business Casual

Menu

View menu on restaurant's website

What 28 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on all time ratings
  • 3.7Food
  • 3.7Service
  • 3.5Ambience
  • 3.6Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Exclusive

    1 review

    4.0

    1 review

    Dined on 6 November 2021

    overall4food4service5ambience4

    The venue did say that they had removed themselves from Dineplan, but seated us efficiently, the service was quick and efficient and the waiter friendly. All in all a great experience.

  2. HI

    HILS

    Worcestershire

    2 reviews

    4.0

    2 reviews

    Dined on 30 October 2021

    overall4food4service5ambience5

    We ate after a rugby match and we were grateful for finding a reservation in a very crowded city. They informed us straight away that they had run out of certain foods and drinks but we had a great meal and a great time. The staff were incredible after what must’ve been an exhausting day - even with a grumpy rather drunk complaining customer. Really excellent service- couldn’t believe they were still so happy and friendly!

  3. N

    Nerys

    London

    12 reviews

    vip
    2.0

    12 reviews

    Dined on 23 October 2021

    overall2food2service1ambience2

    Order was incorrect when it arrived. Food was cold. Service was very slow

  4. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 30 September 2021

    overall4food4service4ambience4

    It was not too busy, was served pretty much straight away. Didn't wait too long for food around 15mins. Food ordered was lovely and the milkshakes was sooo good. For a table of 5 we were in and out within the hour. Was really good service and food.

  5. SB

    SallyB

    Hertfordshire

    8 reviews

    4.0

    8 reviews

    Dined on 24 September 2021

    overall4food4service5ambience4

    Real diner experience serving great food. Tasty options for vegans and vegetarians. Worth a visit.

  6. AP

    AndyP

    1 review

    5.0

    1 review

    Dined on 10 August 2020

    overall5food5service5ambience5

    Friendly staff, Clean restaurant, brilliant food and very good prices.... 100% will return.

  7. AR

    AmandaR

    1 review

    5.0

    1 review

    Dined on 21 February 2020

    overall5food5service5ambience5

    First time to the diner and I loved it will definitely be going back and taking my son to he will love the decor the music it's just great

  8. JS

    JoanneS

    South Wales

    3 reviews

    5.0

    3 reviews

    Dined on 12 February 2020

    overall5food5service5ambience5

    I was pleasantly surprised with this place and I enjoyed their bottomless American breakfast and their unlimited drinks and I will happily return here in the future.

  9. D

    Demi

    1 review

    1.0

    1 review

    Dined on 17 January 2020

    overall1food1service1ambience1

    Booked a table so l didn’t have to wait around, got there 10 minutes early to be told it’s hour wait even if you’ve booked a table. So l didn’t stay and went for food somewhere else.

  10. T

    Taffy4

    1 review

    5.0

    1 review

    Dined on 2 January 2020

    overall5food4service5ambience5

    A lovely meal no complaints, service great very helpful and friendly waiters we will definitely return. Thanks.

  11. JC

    JoC111

    1 review

    1.0

    1 review

    Dined on 20 December 2019

    overall1food1service1ambience1

    Went for daughters birthday, rude staff, waited forever then very over priced food came cold

  12. G

    Georgia

    1 review

    2.0

    1 review

    Dined on 7 December 2019

    overall2food3service2ambience1

    The server was absolutely amazing and I admire his patience and willingness to work through all the negatives. However, the restaurant was very understaffed. There was a 35 minute wait to get a drink, and another half an hour to have food on the table. The value for money was good with student discount, but for the quality of food I wouldn’t have been happy paying full price. It tasted amazing and I wouldn’t change that, but for the look of the plate.

  13. HS

    HaleyS

    1 review

    1.0

    1 review

    Dined on 4 November 2019

    overall1food1service1ambience1

    We had eaten here before the this time was the last. Awful service as book a table and still have to wait ages. Food not complete as they ran out.

  14. AD

    AshleyD

    1 review

    5.0

    1 review

    Dined on 26 June 2019

    overall5food5service5ambience5

    Great service at Ed’s Diner Cardiff, quickly shown to a table. Very friendly server who took my order and brought my drink. Food was lovely, great burger. Would recommend

  15. DR

    DaceyR

    1 review

    3.0

    1 review

    Dined on 20 June 2019

    overall3food5service1ambience2

    Food was fantastic as always! However service was very poor, we arrived and was seated at 3:45pm but no one came over to take a drink or food order until 4:05. Once we placed our order our food didn’t arrive for 55 minutes. Plus I added extras to my burger but didn’t get them I mentioned them to the service and they never brought them over, he just took them off the bill but I wanted my extras. To get a refill was a nightmare and physically had to go over the the bar, the manger had no time for us at all.

  16. M

    Michelled

    1 review

    1.0

    1 review

    Dined on 20 June 2019

    overall1food1service3ambience3

    Waited 50 mins for food,and then wasnt anything special, was luke warm and didnt look appetising, Short staffed and the chefs werent wearing hair nets. Wouldnt dine there again.

  17. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 13 June 2019

    overall4food4service4ambience4

    Great service from young man ! Unfortunately no name badge! But him and the manager seemed to be only ones working while at least 5 staff were stood talking! Admittedly it wasn’t busy but the young lad seemed to be doing all the running round! But Excellent service and superb food!

  18. ED

    ElliotD

    South Wales

    1 review

    4.0

    1 review

    Dined on 31 May 2019

    overall4food5service3ambience4

    Enjoyed the gluten free menu. Would prefer more deserts

  19. A

    Anne

    1 review

    1.0

    1 review

    Dined on 28 May 2019

    overall1food1service1ambience1

    Took 20 mins just to take our orders then another 35 mins to bring the food. I ordered a loaded cheese, cheese burger which the menu said it was gooey and delicious and when it arrived it only had 2 cheese slices on it which didn’t even melt because the food was freezing I asked the waiter is this the gooey cheese he said yes and walked away, plus stay well clear of the hotdogs because they ain’t hotdogs they are disgusting

  20. L

    Lizzie

    London

    2 reviews

    1.0

    2 reviews

    Dined on 27 May 2019

    overall1food1service3ambience1

    Ran out of items. Staff were nice but the food wasn't great.

  21. TO

    TiffanyO66

    1 review

    4.0

    1 review

    Dined on 3 April 2019

    overall4food4service5ambience5

    Food was smaller, was expecting bigger plates of food for the prices. Didn't like the waffle fries... Would always prefer normal. Staff were absolutely lovely though, cannot fault their service.

  22. T

    Traceywills

    1 review

    5.0

    1 review

    Dined on 22 February 2019

    overall5food5service5ambience5

    Lovely food. Great menu Staff really nice guy that served us Dessert was Devine

  23. W

    Wsmpack

    1 review

    3.0

    1 review

    Dined on 22 February 2019

    overall3food3service3ambience3

    Food ok but even though we had booked no table reserved. Food didn’t come out together. Food was reasonable but nothing special. Convenient for Motorpoint Arena.

  24. RH

    RyanH

    1 review

    5.0

    1 review

    Dined on 14 February 2019

    overall5food5service5ambience5

    Booked a table here for Valentine’s Day and was extremely impressed. The service was absolutely brilliant and we was never waiting too long to be served or for the food to be brought too us. When the food came it was really nice and a brilliant value for money too. Would definitely visit again and would definitely recommend

  25. OT

    OpenTable Diner

    South Wales

    1 review

    5.0

    1 review

    Dined on 2 February 2019

    overall5food5service5ambience4

    Very nice and the staff where very friendly

  26. BF

    BeverleyF

    1 review

    1.0

    1 review

    Dined on 20 January 2019

    overall1food1service2ambience1

    I have submitted a complaint to Ed's Diner, I visited based on past experiences and have to said on this visit was very disappointed in the quality of food (basically it tasted bland), the overall experience and actual quality of food for the money we spent (I had a 50% discount voucher) but still paid nearly £20.00 - I could have paid less and had a McDonalds!

  27. JN

    JocelynN

    1 review

    5.0

    1 review

    Dined on 11 January 2019

    overall5food5service5ambience5

    Really happy with our visit... staff are very accomodating and helpful. Food is excellent and the ambience is great. Will highly recommend to friends.

  28. AG

    AnthonyG

    1 review

    4.0

    1 review

    Dined on 3 January 2019

    overall4food5service4ambience4

    Wet busy place waited almost 30 mins for starter. But food was excellent

FAQs

Ed's Diner - Cardiff is rated 3.6 stars by 28 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

Make a booking

2 people

December 2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
29
30
1
2
3
4
5
6
7
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19:00


Google Map for Ed's Diner - Cardiff

St David’s Shopping Centre 1 Bridge St Cardiff, Cardiff CF10 2EF

  • Area

    Cardiff

  • Hours of Operation

    Mon–Sat 08:30–21:30
    Sun 08:30–19:00

  • Cuisines

    American, Burgers

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Payment Options

    MasterCard, Visa

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