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Ed's Diner - Norwich
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
Service was very good. Food was lovely and arrived hot and fresh
Was great food and great service would definitely go again
Favourite place absolutely lovely friendly staff fantastic food 10 out 10
Great venue to enjoy a meal and fantastic milkshakes with our student son
My grandchildren love going here
Holiday treat for my daughter and me, staff were friendly, food was lovely and good value. Will be back to dine again.
We took our 8 month old twins so was a bit worried but the staff were great and seated us somewhere suitable
The food came out quite quickly and was very tasty. All in all it was a relaxed and happy experience. We would definitely go back again!
Value for money, fast, efficient service by friendly staff
Very disappointing on this occasion. We requested a table with separate chairs on the booking - not available when we arrived so had to wait.
Ordered two full breakfasts - not available as supplies of some items not there.
Ordered Chicken with bacon and onion rings - when they arrived the bacon was cold, onion rings cold and soft - not crispy - and the chicken only warm.
We were offered a discount - one meal free - but chose to just pay for our coffee and go elsewhere.
In fairness, this is not what we expected - usually everything is fine, so we'll give them another chance before letting it put us off.
No reflection on our server at all.
Ed's Diner, get with the times, you need more Vegan options! Your chips as a side aren't even vegan due to the seasoning so you have to specify to the server to not use that on them. No other sides- onion rings aren't even! Get some vegan coleslaw! It's sold in shops like tesco, m&s and Aldi!
The hotdog was amazing, don't take that off! Just offer more!
Good to be back after a very long time.
Very friendly staff.
Everything was spot on. I had a bit of trouble ordering the food via QR code (and I work in technology so it wasn’t me being a muppet) as the site wasn’t very user friendly but by the time I’d finally put everything on after starting again twice (if you clicked back too often, it erases basket) the waitress took our order. The food was fast and good.
Great service, Great food. It was my first time out since mid March. It was a shame that the Restaurant wasn't more occupied. Would highly recommend. The staff were great, Great value for money. We will be visiting again soon.
Lovely food. All day breakfast was great value, rack of ribs huge and the milkshakes better than five guys!
Lovely food and speedy service. Great value with the eat out scheme
Really impressed by the food, came out quickly and was so yummy! Our waiter was really friendly, thank you! :)
Service was reasonably quick. Staff were polite. Food was enjoyable. Will definitely visit again.
Nice food, good quality for money.
Great food, service a little slow but considering the queue and how busy ot was that was to be expected.
Staff were friendly and everything was clean and safe.
Great food and place to eat. Would recommend. A***
We didn't attend our reservation as we we were appalled by what we saw of the restaurant as we came up the escalator. There was no attempt to distance the tables - there was less than a foot between diners' backs. Ed's Diner could have blocked off tables to comply with social distancing. Until this issue is addressed, we will not be visiting.
Food was good, served at a good pace and at a very decent price. I wish they had found a way to avoid us sitting back to back with another party as it was a bit off putting at the moment.
Great experience at ED’s. Was busy due to the Eat Out to help out but the la day and generally leman who served us on Wednesday 19th August lunchtime were friendly, helpful, polite and not obtrusive. Food was good but would be a little pricey without discount. A good meal!
Yet again another fantastic meal at eds service outstanding couldnt be more polite and courteous food was brilliant portion sizes just right
Wish they had one nearer to great yarmouth as would be having it more often
Absolute joke, booked a table ordered starters and were not checked back to order our mains until the kitchen had closed, so we had no dinner and every other place was booked up so had to go home and order take away which was not 50% off, absolutely disgusted to be honest and would like some compensation
Booked online for 6.30, had a 30 minute drive to get there and then received a call to say they shut at 6!!
Another great dining experience at Ed's Diner. The food and service excellent, the only negative this visit was there was chewing gum stuck under the table, so when my daughter sat down it went on her leggings, was mentioned to staff but wasn't removed.
Disgusted at having NHS DISCOUNT refused.
Music was too loud. I could not hear my daughter talking.
I was served by Lil and Lesley, and they were both super friendly and welcoming! The food was delicious and good value, and I will definitely be coming back in the future :)
Everything okay except waiter was not as attentive as he perhaps could have been.
Caesar salad very poor tiny bit of chicken but half a iceberg lettuce in the middle chopped up one tomato quartered and a small bit of grated cheese no caesar dressing had to ask for it it I know it's 50% off off-white it seems you only get 50% of food yet the government are refunding would not like to have paid full price been into York and it was very good Norwich has a lot to be desired
A lovely meal very much enjoyed my myself and my husband. Friendly staff and quick service.
Other than booking for 9.30am online, and then being told on arrival they didn't open until 10am! The food was excellent, the service was excellent and the precautions for Covid-19 were good.
Not the best experience. Arrived and was told no diet soft drinks available but we were informed of this. Went on to order our food and was then informed some was unavailable too. This was unacceptable as we had booked for a birthday meal. We decided not to bother and went elsewhere. Poor show from Ed's.
I would like to thanks to the staff and the front house to keep us safe in the restaurant. Making the environment was safe and clean so everyone can eat again.
Fast service and good social distancing, milkshakes are lovely
Nice place to eat, good menu, friendly service. I liked the ambience, the restaurant was furnished and styled well.
The reason why I put this low score is why we where there they turned music off knowing that there where customers in and the light off as well, plus cos they knew they closing grabbed the plate off the table and I hadn't even fished my meal plus they overcharged for the meal even those it said buy one get one free which I had to point out
I love Ed’s at Chaplefield always go out of their way to ensure I have a safe dining experience especially with my allergy. The gluten free options are vast and tasty. I love having the vouchers/offers too as means I can eat more frequently.
Could not fault the food when it arrived however the service was poor and the wait far too long. Seem to have a lot of Deliveroo orders that take precedent over diners in the restaurant.
Ed's Diner - Norwich is rated 4.1 stars by 52 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.