Ed's Diner - Victoria Place

3.4
13 reviews
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£25 and under
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American
Come get a taste of 1950s Americana at London's Victoria Place Shopping Centre. Adjacent to Victoria Train Station, it couldn't be more perfectly located for a pre or post journey pit stop or break to recharge those retail batteries. Located on the food court level, the diner will be open daily and will offer the much-loved Ed's Easy Diner breakfast, lunch and dinner plus everything in-between.
What 13 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.3
food
3.3
service
3.1
ambience
3.4
value
Noise · Quiet
63% of people would recommend it to a friend
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CB
New England
92 reviews
Dined on 22 July 2019
Overall 4food 4service 4ambience 3

A little deceiving to find at first, it is located on the upper level of Victoria Station in the Food Court. Service was quick and friendly. Food was on par with all of the other Traditional English Breakfasts that we had enjoyed this week. Credit card machine was down, so we had to use cash that we had been saving up for Pubs and other quick purchases.

H
West Sussex
4 reviews
Dined on 13 July 2019
Overall 1food 1service 1ambience 1

If I could give a no star review, I think I would.
Booked a table via Open Table and arrived early. The waitress who served us hardly gave us a chance to confirm the booking. She promptly took us to a tatty booth with torn upholstery.
We had my friend's little boy with us and we asked if we could have a highchair and somewhere to store a buggy and was told to place the buggy next to the highchairs. We took the first highchair, which still had food on it. We cleaned that and sat down.
We then proceeded to wait for the waitress to ask us for drinks. She quickly dismissed us and went to serve someone else. We waited close to twenty minutes and asked another sever for help who hardly acknowledged us -said just a minute and walked away.
Overall, customer service was sorely lacking. Perhaps they should invest in more staff or just staff who want to work there.
Sadly, we never got to experience the food. We took our clientele elsewhere and received excellent customer service at Cafe Rouge.

TJ
1 review
Dined on 11 July 2019
Overall 3food 4service 3ambience 4

Authentic American diner with authentic American food. Good value for money.

DP
1 review
Dined on 27 June 2019
Overall 5food 4service 5ambience 4

Was pleasantly surprised by the service and standard of food. Our waitress was superb and we were well looked after. The food was excellent. We all had a great time and would be happy to return.

P
1 review
Dined on 26 May 2019
Overall 3food 2service 2ambience 2

The quality of the food was not great at all, desert was sent back as was rock hard. My only saving grace was i could use my taste card to make the cost realistic to the food standards

LT
1 review
Dined on 8 May 2019
Overall 3food 2service 2ambience 4

The waffle fries were really nice and so was the fried chicken breast, but the ribs and corn were both really dry, no butter on the corn and even though the ribs had sauce they were dry.

The service was okay, the people were nice but it did take us a while to get our bill at the end of our meal even though the restaurant only had about 6 sets of customers.

BN
1 review
Dined on 5 May 2019
Overall 5food 5service 5ambience 4

Its a lovely restaurant though my only fault is that the toilets are shared with other restaurant and is very far away... other than that Its great.

C
1 review
Dined on 4 May 2019
Overall 5food 5service 5ambience 5

Service was amazing, lovely people! Great food, great surroundings!

AM
London
1 review
Dined on 16 April 2019
Overall 5food 4service 4ambience 4

Food was delicious however service was a bit on the slow side - we had to wait for quite a while before our dishes were brought to our table.

SC
1 review
Dined on 22 March 2019
Overall 3food 4service 2ambience 3

Not enough staff for the amount of people, I believe this is the reason they were a bit rude.
Long wait before getting a table, and staff member were not aware of my reservation.

CF
1 review
Dined on 11 March 2019
Overall 5food 4service 4ambience 4

We have had numerous meals at Ed's Victoria, but this is now the third time they did not have Banofee pie again.

L
London
5 reviews
Dined on 19 February 2019
Overall 1food 1service 1ambience 1

Really shockingly bad. Understaffed, so tables dirty, waitresses running around trying their best to cope. Food was nasty - cheap ingredients. Managed to forget the cheese in a cheese burger. Massively overpriced. Nothing good about the experience and would advise people to avoid

D
1 review
Dined on 14 January 2019
Overall 5food 5service 5ambience 5

I enjoy every visit. Loving the loyalty rewards, looking forward to my next trip.