EL&N Brompton Road
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Waiting staff wear masks
- Sick staff prohibited in the workplace
I’ve been to another EL&N branch and this one is not even on the same level. The interior is really tired and disappointing, the service was so slow it’s basically non-existent, they brought one of our mains 5 minutes before the other with no explanation and the food was not good (I couldn’t finish it). This branch is basically like the Wish version of EL&N, definitely go to another branch.
We only had a breakfast and a coffee but what a breakfast and coffee it was . Food was outstanding can’t fail the experience would do it again 100%
Awful service! Food was not great at all, and awful seating in the back area!
Great service and the food was great! Love the ambiance and the staffs was friendly and helpful.
Brompton road ELnN was a pleasant experience overall. Service was ok. Arrived abit later than booking but they accommodated. Food was visually nice looking although feel they spent so much time making it look nice that it came out quite cold. Very Instagrammable like they say. Would recommend to friends. Would maybe try another branch to experience
amazing pink restaurant, definitely give it a visit!
Awful. We left before actually having any food or drink. The service was terrible. A waiter stood there and watched us walk in, however instead of coming to seat us, he continued to scroll through his phone. A woman then came to seat us but looked confused as we said we had a reservation, we then were seated on a table lower than our knees (obviously unaware they had a reservation). How are we supposed to eat off a table lower than our knees? The same waiter that watched us walk in then came into the room we were in and walked off without taking our order. We waited 14 minutes on this tiny table that looked like a kids play area without anyone coming to us and decided to leave. I wouldn’t bother wasting your time with this place. We walked down the road and found somewhere else that was worth the 12.5% service fee.
It was really pretty but a few of the staff were a bit rude.
Didn’t have anything on the menu we ordered we don’t live in London so looked at the menu before hand we went for my daughters 13 th birthday didn’t really enjoy the food because it wasn’t what we was looking forward to
I would just like to feedback that there are not many veggie options. When I asked the chef for their recommendation for veggie options he listed fish and chicken…..??
Lack of choice for food, drinks hugely overpriced and zero atmosphere
The staff was absolutely fantastic great bunch 10/10
Service was very poor, felt like staff could no be bothered. Booked a table for three for a meal and was sat at a coffee table. We were moved to a proper table after 15 minutes and then our order was taken another 10 minutes later. Water glasses were marked with lipstick and coffee was burnt. Food was average. 👎
Good service always makes a world of difference with your experience and effect on your day. The staff at EL they didn't rush us off the table and even offered us more water well after we'd settled up the bill and were just enjoying a good catch up. The coffee was incredible, food was exceptionally pretty and the whole place, totally insta-worthy!
I would never go here again. The service by enlarge was awful. We had one very nice waiter at the end. The food was tasteless.
Great variety on the menu. I chose the breakfast meze which was great.
My daughter had the açai smoothie bowl which looked and tasted delicious.
I also had the pistachio shake. I highly recommend it.
All the staff were friendly and attentive
A pleasant experience but disappointed that i requested a birthday candle as both guests were celebrating their birthdays at this event and this didnt happen, shame.
Great concept, great food and drinks, but absolutely terrible staff. Miserable, inattentive, looked like they couldn’t be bothered serving you.
The service was poor and we had to try and get someone’s attention every time we wanted anything. They forgot obvious things like water for the table and cutlery. The food and drinks are overpriced and I would expect good service and ambiance for this. The staff looked annoyed and unhappy.
The decor is nice and clearly they get enough people wanting to go there for it’s ‘Intagrammable’ look. But I would not go back again. The food was average at best (my side salad was soggy and the burgers were not very fresh).
The food is awful so was the latte I got. If you want a pretty picture this is a great place to go but I beg you don’t go for the food. The sourdough and avocado wit smoked salmon was one of the worst things I’ve ever tasted. The avocado and sourdough was bland and the smoked salmon was too salty and for some reason they didn’t balance each other out. The latte had bits at the bottom which was just disgusting. I was so put off I didn’t want to waste money trying the deserts. I usually finish the food I eat when I go out but I couldn’t do it this time.
So come here for pictures to post on Instagram but definitely not if you want to eat nice food. I would only recommend this to place to someone I disliked.
Can’t fault it. very pretty inside, even better than the photos, lovely friendly staff. Quick service. Won’t hesitate to come back again. Tasty food & nice drinks! Clean inside and nice bathroom💖
Avacado smash was delicious and the red velvet cake!
We had a table so high , there was too much noise and wasn’t as glamorous as shown on Tik tok. It’s just the average dessert parlour , one of the service men had a lovely personality
I didn’t feel welcome at all. I had a reservation and when I told them they looked annoyed about it. The server was the only nice person.
We were sat on the back of the venue which feels a bit different to the main section. Staff wouldn’t go as often go check on us.
Amazing Nutella hot chocolate, cute surroundings and had a lovely time with my friend.
However I wouldn’t recommend as my cake was inedible (I think it had been sat out all day and the cream had gone off), really overpriced (Almost £30 for two drinks and two inedible cakes) and the aircon was pretty aggressive - I was freezing!
Service was slow considering we were one of two people in there. They didn’t have any lucky charms drinks and then forgot our second drink. However, nice ambience and quiet for time of day booked which made the experience enjoyable. Really enjoyed the Nutella frappe and the smashed avocado on toast.
Food was good!
Had a great experience here! The Turkish eggs and the pistachio Spanish latte were delicious and only came to £20, which is a very reasonable price for brunch! The staff were friendly and the surroundings very pretty and pink. Will definitely come here again.
Fantastic service, food and atmosphere!! Would definitely recommend if you are in the area!
Food took over an hour to come, only when we reminded them we ordered food. They tried to say that they were busy but they wasn’t, they forgot about us as we were hidden in a corner. People that arrived later than us had food & drinks delivered before we even had a chance to get ours. I would not recommend anyone to go here, it’s only worth it for photos.
Wasn't as nice as I expected. I was very much looking forward to having food here but it wasn't as exciting as the way it looked. Such a shame. Staff were nice enough. The place is a lot smaller than expected. I would try another EL&N cafe but wouldn't rush back to this one.
EL&N's ambience and insta-ready set-ups were lovely! However, the service was a little weak and one particular staff member was quite rude. The food was good but the drinks were great!
No greeting when we arrived. Directed to a mediocre table, but we were allowed to move near the sweet jar wall. Decor was a bit tired and not as impressive in real life as the photos. Furniture was quite tired too and toilets shabby. The print on the menu was so tiny, it was illegible. The waiter did become more charming and helpful, but it was a pity he wasn’t like that when we arrived. The food was delicious and impressive to look at. The girls managed to get lots of photos, which is what they hoped for. Overall, I’d say there are probably better EL&Ns to visit - but we chose this one as we had booked tickets for the V&A which is nearby. Would I go back there - probably not. I think a lot more could be done to give customers the ‘wow’ experience they go there for. It wouldn’t even be difficult. A friendly, fun greeting would go a long way, especially as the teenagers in our group had looked forward to going for so long. The food was lovely though and that was a positive.
Everything we tried to order was either finished or the machines were broken, we were expecting better service. The service was not great either, it took almost 20 minutes just for three coffee’s to be served. Overall, I would not be coming back to this branch of El & N.
First time visiting EL&N, it was a pleasant experience, the staff were nice and accommodating. The food was ok but would probably choose dessert over main dishes next time.
I visited El no runny yolk. I ordered rose lemonade expecting to be something nice; finish getting Fentimans lemonade with two paper straw and rose petal iced. Looked much better on menu. Place it is apparently Instagram friendly but it not pleasant eating and chatting while people walking around you taking photos or selfies. I would definitely won’t consider going back to El&n. They are many cute/flowery/Instagram places in London with actual amazing food and lovely staff.
Absolute amazing service, we were treated well and everyone was nice! Overall great experience
My friends and I were really long forward to brunch here after reading such great reviews. Once we got there we were seated at a lovely table. My friend has a nut allergy and we were told that every dish had nuts including the poached egg and bread. The waitress was rude and refused to show us the allergy sheet. We eventually made some channges to meals ourselves without the help of waitress. When she came to serve our food the plates were thrown down on the table there were no exchange of words. The food was ok I think it’s very overrated. We won’t be back and I wouldn’t recommend. We still paid the service charge that was added onto the bill.
Lovely visit never been before had a lovely time, food was good portions and value for money.
EL&N Brompton Road does offer delivery in partnership with Just Eat and Supper London. EL&N Brompton Road also offers takeaway which you can order by calling the restaurant at 020 7584 4900.
EL&N Brompton Road is rated 3.7 stars by 91 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.