El Puerto - Fairmont

4.6
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56 reviews
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MXN500 and over
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Contemporary Asian
El Puerto is an artful blend of Latin-Asian styles and flavors. The Fairmont culinary team spins regional ingredients into beautifully balanced dishes designed for sharing. The beverage menu features innovative cocktails, wines, sakes and over 100 tequilas and the vibrant décor fuses traditional and contemporary tastes.
What 56 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.6
service
4.3
ambience
4.1
value
Noise · Quiet
100% of people would recommend it to a friend
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j
vipjimg
Dallas
19 reviews
Dined on 19 February 2020
Overall4food4service3ambience2

Enjoyed the meal, but it takes at least one hour and a half for dinner.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on 30 January 2020
Overall5food4service5ambience5

Great service

OT
vipOpenTable Diner
Calgary
22 reviews
Dined on 8 November 2019
Overall5food5service5ambience5

Outstanding food and service. Very impressive.

OT
vipOpenTable Diner
Tampa
22 reviews
Dined on 22 October 2019
Overall3food3service3ambience2

Apparently Tuesday is buffet night every week. We came to try specific items on the menu that were not available on the Tuesday night buffet. I think this should be clearly posted on their website and Open Table.
Also be aware the cost is $60 USD per person. That is a ridiculous price.....

MD
vipMDfoodie1
Washington DC
12 reviews
Dined on 22 August 2019
Overall2food5service1ambience4

Food is excellent but this restaurant has vacant and uncaring service. Waiters disappear and return every 15-30 minutes. Made an Open Table for our anniversary which was noted in the reservation. Beyond the very long waits for attention, there was no acknowledgement of our celebration at all. Very disappointed.

Note that the charge for sparkling water is more than US$10 for a bottle. Drinks are cheaper.

As a note, this is the opposite of other services at the Faitmont.

OT
OpenTable Diner
1 review
Dined on 31 July 2019
Overall5food5service5ambience5

En general fue una experiencia estupenda; el restaurante es muy bonito, la atención del personal y de nuestro mesero fue EXCELENTE al igual que los alimentos! Felicidades!! Seguramente regresaremos!

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VJ
VeronicaJ
Hawaii
1 review
Dined on 22 July 2019
Overall5food5service5ambience5

Fairmont Mayakoba’s Premier Restaurant

We dined here a number of of times during our stay and were in raptures with El Puerto! From the very warm welcome that we received from Jocelyn, to the wonderful service all our waiters to the beautiful food and amazing space you can’t go wrong. Would return and that the best recommendation we can give!

JS
vipJenniferS
Baltimore
4 reviews
Dined on 7 July 2019
Overall5food5service5ambience5

We loved both meals we had hear - absolutely delicious!!!!

l
vipluvfood
San Francisco
107 reviews
Dined on 26 June 2019
Overall4food4service4ambience3

Interesting mix of Latin-Asian. Each dish has some influence if not pure Latin or asain. Tempura shrimp quite good. Beef short rib also good. Duck bun a was dry unless you dip in the mayo based dip. Garlic bok choy good and spicy.

w
vipwccan
Salt Lake City
20 reviews
Dined on 21 May 2019
Overall1food1service4ambience5

The celebrity chef left and the new menu and food was a far cry from the past. We have been there at least 8 times over the years and this place was the favorite for all of myakoba. We won’t be coming back. Same can be said for La Brisa. A most excellent menu is now vanilla and was mediocre at best.

OT
OpenTable Diner
Denver
5 reviews
Dined on 9 April 2019
Overall4food5service2ambience3

Great food and would have been lovely ambience but for the small child running circles around the restaurant - loud, seriously running, parents did nothing :(.
The service was surprisingly slow. But again the food was very good.

AB
AnaBSS
Monterrey
4 reviews
Dined on 17 March 2019
Overall5food4service4ambience4

Anniversary.

CD
vipCherylD
London
2 reviews
Dined on 11 March 2019
Overall2food5service2ambience4

my Companion was done with her meal before 1/2 mine arrived (ordered 2 separate sushi items for my entree). They took my food and her entree off bill which was satisfactory since I wasn’t interested in waiting for the rest of my food to arrive so late, but major disappointment. Good food ruined by bad kitchen timing

AP
AmyP
1 review
Dined on 1 March 2019
Overall5food5service5ambience5

Food was excellent, especially the short rib with noodles, prawn tempura, skirt steak tagalog. Thanks to Juan Luis for the amazing service, we had a wonderful dinner!

PG
PierreG
Cancun
2 reviews
Dined on 25 February 2019
Overall5food5service5ambience5

We loved our dinners at El Puerto. We tried so many items on the menu. Loved the sushi.
The tofu was great. The waiters were wonderful. And the manager i think Jocelyn and her other lovely lady hostess were kind and suberb. The chef Fernando came to see us to ensure we were satisfied. Great place to eat.

RR
RyanR
New York Area
2 reviews
Dined on 11 February 2019
Overall5food5service5ambience5

The food was great. The view is amazing as well. Highly recommend the sushi rolls.

j
joekdo
Las Vegas
4 reviews
Dined on 26 January 2019
Overall5food5service5ambience5

Excellent restaurant. Food was top notch and the service was attentive. Highly recommended if staying at the Fairmont Mayakoba!

G
vipGti59
Montreal
31 reviews
Dined on 26 November 2018
Overall3food3service4ambience4

Bonne nourriture dans un cadre agréable. Bon service.Rapport qualité prix faible. inégalité dans la qualité des plats. Dispendieux!

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CV
CourtneyV
Miami
6 reviews
Dined on 18 November 2018
Overall4food4service4ambience4

The sushi was amazing

SF
vipSalmonFan
Detroit
23 reviews
Dined on 13 November 2018
Overall4food4service5ambience5

Outstanding service. Lovely setting. Menu is somewhat limited. Great for couples

J
vipJavo73
San Francisco
11 reviews
Dined on 13 October 2018
Overall4food4service4ambience3

Interesting restaurant, I was expecting more. The place is not as high end as the hotel suggests. Food was very good, service good and prices really high.

They lack good desserts.

AS
AleSD
Cancun
2 reviews
Dined on 27 August 2018
Overall4food4service4ambience4

Presentaciones impecables. El ceviche roll es demasiado grande, no se puede comer de un solo bocado como normalmente tendría que comerse un rollo, de sabor muy rico. El bacalao estuvo espectacular y los dumplings con helado de chai están para morirse.

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b
bran
Cancun
1 review
Dined on 25 May 2018
Overall5food5service5ambience5

Jorge provided us with some of the most excellent service we received during our stay at the Fairmont Mayakoba. The Latin-Asian fusion cuisine the restaurant serves is unique and delicious. We wanted to try a nice tequila after dinner, so Jorge suggested the Clasé Azul (which was great!!). Highly reccomend visiting this restaurant during your stay.

FG
vipFreddyG
Washington DC
16 reviews
Dined on 6 April 2018
Overall5food5service5ambience5

Fantastic meal, amazing friendly service. Inventive menu.

M
vipMvr0519
San Francisco
13 reviews
Dined on 3 April 2018
Overall5food5service5ambience5

Amazing!!!

Report
i
imacharmer
Hawaii
4 reviews
Dined on 2 March 2018
Overall5food5service5ambience5

El Puerto had an incredible menu and was part of our hotel meal plan. Amazing food, relaxed service timing (not rushed) and excellent service.

OT
OpenTable Diner
1 review
Dined on 20 February 2018
Overall4food5service5ambience5

Excellent,the food was truly memorable

S
Sag58
Cancun
1 review
Dined on 19 February 2018
Overall4food4service5ambience5

This restaurant offers refined, high quality food, most of which have a distinct Asian touch. Sushi and raw fish fans will most certainly find what they like, but there are also cooked, meaty and spicy options to choose from. Service personnel is great as you would expect from a superior hotel/restaurant. If you can, try to sit outside to enjoy a stunning view over the lake and rivers of the Fairmont Mayakoba resort. All in all a very good restaurant which anyone should plan to visit at least once during their stay at the hotel. For those who did not book the all inclusive wine & dine option, prices may seem excessive despite the food & service quality - therefore if you want to enjoy good food & drinks without worrying during your stay, this option is absolutely recommended!

VB
VladimirB
New England
4 reviews
Dined on 13 February 2018
Overall4food4service5ambience3

Very casual, food is nothing special. Service was very good.

OT
OpenTable Diner
New York Area
1 review
Dined on 7 February 2018
Overall5food5service5ambience5

Awesome food and service! Could not be happier.

RJ
RachelJ
Las Vegas
12 reviews
Dined on 26 January 2018
Overall5food5service5ambience5

Food was amazing. Sushi was fresh, fried rice was a must and the service was great

OT
OpenTable Diner
Dallas
1 review
Dined on 12 January 2018
Overall3food3service4ambience4

Food is overpriced for the quality. One would expect better food when spending $60USD+ for a meal.

AM
8AML
London
2 reviews
Dined on 19 December 2017
Overall1food2service1ambience2

Really Disappointing. Ordinary tastes and poor staff!

SF
vipSalmonFan
Detroit
23 reviews
Dined on 17 November 2017
Overall4food3service5ambience5

The restaurant is classy and overlooks the bridge and canals leading to the guest quarters. Lovely in the evening after the sunset. The Latin-Asian menu is interesting but not particularly flavorful. Drink menu is also interesting, wines and champagne are nice also. For dessert, I was surprised by a lovely birthday message with my cake...very nice touch . I would suggest that smoking of cigars be limited to an area separate from the restaurant. The smell is not appreciated by the dinner guests. Service is impeccable. Overall very good experience.

MS
MarieSoleil
Cancun
3 reviews
Dined on 31 October 2017
Overall5food5service5ambience5

GREAT EXPERIENCE

from the lovely hostesses, to the great service and of course the amazing food experience, the El Puerto is a must when visiting Fairmont Mayakoba. Try the Omakase Tasting for 2... a delight!

OT
vipOpenTable Diner
Vancouver
3 reviews
Dined on 23 October 2017
Overall5food5service5ambience5

Food and service were superb! Our first night there, they got us in early for dinner as I had made a later reservation. Our server was amazing and very attentive.
We had a bunch of appies, our favourites were the empanadas and duck confit tacos. Nigiri sushi was very good...can only say good things about this place

r
vipryanm
Denver
28 reviews
Dined on 7 September 2017
Overall5food5service5ambience5

Ulisis is the absolute best Mixologist in Mayakoba! We absolutely loved the experience. We came during Hurricane Season, although the weather was spectacular during our stay the volume of tourists was minimal; leaving the resorts almost to ourselves!!!! We specifically requested special pairing with our appetizers, main and dessert; each was phenomenal! Best food & Drink in 7 days! We will absolutely be back! Edamame XO, Snapper & Shrimp Ceviche, Cucumber California Roll are all Craveable!

b
brentk
Boise
9 reviews
Dined on 11 July 2017
Overall5food5service5ambience5

Wonderful food, drinks and setting. Service was excellent!

OT
OpenTable Diner
Washington DC
2 reviews
Dined on 19 June 2017
Overall5food5service5ambience5

Fantastic experience from start to finish. We were very well taken care of. I am in a wheelchair and they have ramps for wheelchairs or baby strollers.

OT
OpenTable Diner
Cancun
2 reviews
Dined on 16 May 2017
Overall5food5service5ambience5

We had reservations for dinner here and were seated on the outside deck facing the ocean. Lovely having the sounds of the waves as the sun set to a nice dinner. I ordered the seafood risotto, absolutely amazing; the shrimp are large we also ordered the lobster mac and cheese it too was good. Please allow room for dessert I had the chocolate almond bomb and my wife had the chocolate flan. Both were amazing and beautiful in presentation. You will not be disappointed and you will leave with an amazing experience.

FAQs

El Puerto - Fairmont is rated 4.6 stars by 56 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.