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Eter Rooftop Lounge- Ciqala Luxury Suites

4.1
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193 reviews
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$30 and under
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Puerto Rican
An elevated experience for cocktails, great food, sunsets and the most amazing 360 views of San Juan.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 193 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.1
service
4.4
ambience
3.8
value
Noise · Moderate
88% of people would recommend it to a friend
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LD
Love2Dine
Atlanta
14 reviews
Dined on 18 August 2020
Overall4food4service4ambience5

Great rooftop! Enjoyed eating at sunset.

CM
CindyM
1 review
Dined on 15 August 2020
Overall5food5service5ambience5

The place was very nice and amazing views the food was very good.

SS
SolimarS
1 review
Dined on 15 August 2020
Overall4food3service4ambience4

Good ambiance and service. Drinks were good. Food....not impressive.
Good to hang, drinks and may be appetizers

JE
JECR
Caribbean
8 reviews
Dined on 6 August 2020
Overall3food3service4ambience1

All was good until got very full!
No social distances, must hotel guests without masks using the plunge pool.
Table to small for social distance and the space is very tight but it’s outdoors.

Elevator to small for social distances. Get ready for fully pack elevators.

I just left when the place got very full! Lost my happy mood in a second.

Besides I love the place under normal circumstances and when is empty

AP
AprilP
New York Area
3 reviews
Dined on 19 July 2020
Overall5food5service5ambience5

Loved it here!! The food, atmosphere, service and sangria was fantastic!!!

OT
OpenTable Diner
New England
1 review
Dined on 19 July 2020
Overall5food5service5ambience5

Overall it was amazing! The view is perfect and the staff are super... Definitely coming back in the future. Only thing that I wasn’t too impressed was the choice of music.

EO
EdwinO
1 review
Dined on 11 July 2020
Overall3food3service2ambience4

Food was cheap at a high price. Drinks were too expensive for the amount. Too expensive. For me price does not matters when it come to a regular drink, but this drinks were really small for the price of almost the whole bottle. And it had no alcohol at all. Also, they waited too much to ask for the main food.

OT
OpenTable Diner
Miami
1 review
Dined on 5 July 2020
Overall5food5service5ambience5

Great restaurant, fabulous ambiance and delicious food. I went here with a group of friends while we were on vacation in San Juan. We stayed at the Fairmont El San Juan hotel which was less than a 10 minute drive away. I’d recommend this venue!

OT
OpenTable Diner
Caribbean
1 review
Dined on 4 July 2020
Overall4food4service4ambience4

La vista es espectacular. Todo lo demás muy bueno incluyendo la música.

Report
TB
TrevorB
Washington DC
3 reviews
Dined on 3 July 2020
Overall5food5service5ambience4

Really impressive. Thought given the nice view and rooftop, the food may be an afterthought. It was anything but. We had three appetizers — the octopus, ceviche and drunken shrimp — and they were all delicious. The service was professional and inviting, and our cocktails really hit the spot. A must-do if you enjoy a good dinner in an unique atmosphere in San Juan.

I
Idelisa
Caribbean
1 review
Dined on 3 July 2020
Overall5food5service5ambience5

Buena comida, trato muy amable y excelente vista. Un lugar muy agradable para pasar un buen rato con amigos.

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KO
KathiaO
1 review
Dined on 26 June 2020
Overall5food5service5ambience5

Todo excelente,la comida,estacionamiento y el mesero luis parrilla nos atendió muy bien.

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JH
JorgeH
Atlanta
1 review
Dined on 24 June 2020
Overall5food5service5ambience5

Great place and really nice view. Excellent service!

M
Michael
1 review
Dined on 22 June 2020
Overall5food5service5ambience5

The waiter and staff were very helpful, really loved the food and the place. Definitely coming back!

IA
IrisA
1 review
Dined on 21 June 2020
Overall5food5service5ambience5

Excelente servicio, comida y ambiente ! La reservación puntual.

Report
PP
PurePassion
Atlanta
3 reviews
Dined on 21 June 2020
Overall4food4service4ambience5

My server Rafael was very attentive. He had a warm and receptive attitude. He checked on us several times to make sure we were satisfied with our meal. The food was delicious. We will return!

NY
NYEd
Montreal
7 reviews
Dined on 19 June 2020
Overall1food1service1ambience1

HORRIBLE EXPERIENCE; DO NOT GO!!!

We are savvy diners visiting from New York City. We were very excited to visit Eter Rooftop Lounge for a birthday celebration considering the ambiance and menu were commensurate with the cuisine we enjoy in New York. Terrible decision. We arrived at for our 8 PM reservation thinking we would be well on our way by the nationwide 10PM curfew. Unfortunately, we were sadly mistaken. We ordered drinks which came 25 minutes after being seated. Our pork al pastor turnovers as an appetizer included tiny bits of bone baked in with the meat and not palatable at all.

We ordered churasco (skirt steak) for our main course. The main course took over an hour and a half to arrive, coming to the table at 9:45pm, despite the fact that at 9:15, we inquired with the waitress, emphasizing that we needed to be back at our hotel by 10pm. Understanding that the island is under restrictions due to Covid, we were amenable to certain last-minute changes. However, there were changes that didn’t apply to everyone that ruined our experience. We received a plastic fork and knife for our steak which, given the circumstances was difficult enough, but given that other tables were supplied actual silverware, was unacceptable for a $150 dinner. Of course, the steak was inedible given the plastic utensils and our waitress was not apologetic at all.

After requesting the manager twice, Sterling finally came over 45 minutes after receiving plastic knives and forks for a steak dinner. He did not apologize and insisted that it was a nationwide policy to provide only plastic utensils to customers. However this was not our experience at any other restaurant in San Juan or Ponce and Sterling was not apologetic at all. On the contrary, he made our experience worse by charging us for a cheesecake and giving it to a neighboring table. We would not recommend this restaurant to anyone looking for a prime dining experience in San Juan. The staff at Eter should be ashamed.

OT
OpenTable Diner
Miami
1 review
Dined on 16 June 2020
Overall1food1service1ambience4

Terrible service. Food was not edible. We did not touch our food and the restaurant did not offer to comp the meal or offer any apology. Honestly the worst dining I have ever had.

BS
BrandonS
1 review
Dined on 12 June 2020
Overall2food2service1ambience5

The digital menh ruined the dining experience. I felt like we ordered uber eats with a nice view

JS
JorgeS
1 review
Dined on 13 March 2020
Overall5food5service5ambience5

Great food and service. Thanks , Rafael!!! Free valet parking. The view was spectacular.

SH
SaffronH
1 review
Dined on 8 March 2020
Overall1food2service2ambience1

Reservation on the roof was cancelled due to rain, didn't get the message though. Atmosphere inside felt more like a sports bar, food looked expensive so we left to find somewhere else...

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on 5 March 2020
Overall4food3service5ambience5

Excellent cocktails and the mofongo with grouper was outstanding! The rooftop view of the city skyline was nice with fresh air and drinks after flying in that day. The only downside was my friend accompanying me for dinner was vegetarian and the options were limited to two items--she wound up with a salad.

TB
TinaB
Philadelphia
8 reviews
Dined on 2 March 2020
Overall5food5service5ambience5

Great dinner! I recommend sharing some dishes since the food was so good!!!

OT
OpenTable Diner
1 review
Dined on 2 March 2020
Overall3food5service4ambience4

Food was great, could use music , service mediocre 10 mins for bar drink on slow night

OT
OpenTable Diner
Caribbean
2 reviews
Dined on 1 March 2020
Overall2food1service4ambience3

Only the bartender was there, everyone else was late. We went for brunch, and there was not many options for brunch.
The bartender, Ricky, was awesome!!!

s
susank
New Mexico
2 reviews
Dined on 29 February 2020
Overall5food4service5ambience5

Great views, original cocktails that were delicious. My only flaw was that I ordered the red snapper which was served with its head! I don’t like eyes watching me while I eat them. Also, it was a lot of work to fork away the fried crusted fish while the entire center of the dish was filled with a flavorful filling of rice & beans, which was delicious, just kinda got in the way while I was trying to get to the fish. Views & rooftop openness amazing. Easy to UBER from the restaurant. Staff friendly & very attentive! Will go again but will ask more questions about the dish.

CS
CindyS
1 review
Dined on 29 February 2020
Overall2food2service1ambience2

The service was ridiculously slow, the tables were uneven so every time someone walked past your drink split all over the place. The food quality was not worth the price. Would not dine here again. There are plenty of other options to eat at for way less money and way better service. Fyi, you can't pay with cash.

TC
ToddC
1 review
Dined on 25 February 2020
Overall5food5service5ambience5

We had a party of 15 on the balcony. The server was awesome and the overall service was great.

OT
OpenTable Diner
1 review
Dined on 21 February 2020
Overall5food4service5ambience5

Really good service. Amazing view. Good Food.

JL
vipJohntheLast
Chicago
25 reviews
Dined on 19 February 2020
Overall4food4service5ambience4

Very good food and great drinks. Service was impeccable. The fish was prepared perfectly. They also go out of their way to relocate you downstairs in case of rain. Couldn't ask for nicer service.

OT
vipOpenTable Diner
Minneapolis
1 review
Dined on 18 February 2020
Overall2food3service2ambience4

Started out fine, good through appetizers which were great. Then, the service slowed significantly, mains came out late. The lobster ravioli was cold, and the snapper literally had no real meat on it. Top it off with getting double charged for the meal, glad we caught that.

J
Juan
New York Area
4 reviews
Dined on 18 February 2020
Overall3food3service4ambience4

Food service was very slow and some dishes were cold.

RP
RafaelP
1 review
Dined on 17 February 2020
Overall5food5service5ambience5

Quite an experience! For sure, I'll be back soon to try another choices from the menu!

OT
OpenTable Diner
Atlanta
4 reviews
Dined on 16 February 2020
Overall5food5service5ambience5

Our family dined at Eter following a wedding. Unfortunately, intermittent rain kept us from dining on the rooftop, but the employees set us up a large table inside the dining room, and we enjoyed a delicious family meal.

AC
AdrianC
1 review
Dined on 15 February 2020
Overall5food5service5ambience5

Excellent place, excellent service, spectacular view. Our waiter very attentive and helpful. It was a magnificent night for our history.

OT
OpenTable Diner
1 review
Dined on 13 February 2020
Overall1food1service1ambience1

Valentines day special date that wasn’t enjoyable.

OT
vipOpenTable Diner
Cleveland
14 reviews
Dined on 13 February 2020
Overall1food1service1ambience1

We were there two and a half hours, didn’t get food, service beyond slow, had to beg for a drink. Do not go here!!

C
Cyberbond
Caribbean
6 reviews
Dined on 13 February 2020
Overall5food5service5ambience5

Excellent view and food. The cuisine is delightful, service is awesome and the view is stunning!

OT
OpenTable Diner
New York Area
1 review
Dined on 9 February 2020
Overall4food5service2ambience3

Service lacked but the food was excellent

OT
OpenTable Diner
New York Area
1 review
Dined on 1 February 2020
Overall1food1service1ambience1

We didnt stay. Wanted a roodtop seat and didnt get it.

FAQs

Eter Rooftop Lounge- Ciqala Luxury Suites is rated 4.1 stars by 193 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.