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  5. South Kensington
Fait Maison, Salon de Thé: 144 Gloucester Road, London, Kensington

Fait Maison, Salon de Thé: 144 Gloucester Road

4.4
4.4
419 Reviews
£26 to £40
Middle Eastern
The Salon de Thé is Fait Maison's flagship branch and home to highly renowned exec chef Om Waleed. Come in and try a wide selection of Middle-Eastern dishes, all-day brunch classics and a wonderful array of patisserie and desserts.

Every detail is a feast for the eyes, beautiful interior decor, stunning floral display and incredible tasting food from Om Waleed's kitchen. We focus on top quality ingredients and seasonally inspired dishes. There's always a welcoming lively atmosphere, we want it to be a home away from home.

Kindly note that only Fait Maison cakes are permitted in store, do get in touch in advance, if you have a celebration to order a birthday / celebration cake. During very busy periods in the summer and over the Christmas holidays, we work on a walk-in basis. Please bear with our members of staff if there is a queue, we will try to seat you as quickly as possible.

Make a booking

2 people

19:00


Booked 10 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    Middle Eastern, Afternoon Tea, Contemporary European
  • Hours of Operation
    Morning Daily 08:00–22:00 Lunch Daily 12:00–17:45 Evening Daily 18:00–20:00
  • Phone number
    020 3490 5585
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Business Casual
  • Executive Chef
    Om Waleed
  • Catering
    Fait Maison offer exclusive catering for external events. We can also offer an exclusive catering service by our Executive Chef, Om Waleed. o please email us at hello@fait-maison.co.uk for further details and to arrange a quotation.
  • Private party facilities
    There are two beautifully decorated exclusive private dining rooms at Fait Maison's Salon de Thé. Guests can hire either dining room in advance on a minimum purchase basis. Please contact the restaurant directly for rates and further details. Please note only Fait Maison's cakes can be served on site, we can organise a birthday cake in advance.
  • Area
    South Kensington
  • Cross Street
    Turn right out of the tube station - 2 blocks down.
  • Parking Details
    Street Parking
  • Public Transit
    Gloucester Road (Piccadilly, District and Circle lines)
  • Additional
    Cafe, Dancing, Delivery, High Tea, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch

What 419 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.2Service
  • 4.4Ambience
  • 4Value

NoiseEnergetic

419 Reviews
  1. NicolaD

    Orlando

    1 review

    5.0

    1 review

    Dined on 5 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service, incredible setting, and gracious staff. A+, thank you for a great experience!

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  2. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 15 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very friendly staff, the decor is amazing. The food here is wonderful. Had the full English breakfast and came back another day for tea service. Can't wait to come back.

    Is this helpful?

  3. KarimA

    London

    1 review

    1.0

    1 review

    Dined on 9 April 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    The buffet was removed so quickly there was no refill for anything and when we got to the main there was no meat just rice and the chicken other 5 options are done so they don’t bring more that’s not fair I pay for it and I don’t get it then there was just 1 desserts and I told them and they said that’s what we got I am sure um walled don’t want that kind of service

    Is this helpful?

  4. TSK84

    London

    3 reviews

    5.0

    3 reviews

    Dined on 3 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food selection and ambience Service was attentive.

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  5. Rahanam

    London

    1 review

    5.0

    1 review

    Dined on 3 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful selection of food and cakes great customer service

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  6. ShahidaH

    London

    1 review

    4.0

    1 review

    Dined on 2 April 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    Overall experience good. Food was flavourful and lovely ambience. Service was not great and prayer room n bathroom cleanliness n hygiene needs to be checked.

    Is this helpful?

  7. OpenTable Diner

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 30 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Iftar buffet is really great, various dishes and desserts

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  8. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 29 March 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Iftar food is good. Too pricey specially beverages like tea not worth paying £6-8.

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  9. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on 27 March 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    It was so pretty and the food was delicious, would definitely recommend.

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  10. MariamJ

    London

    1 review

    1.0

    1 review

    Dined on 17 March 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    There was a buffet when we went but we were not interested - we wanted the normal menu which they said they were happy to cater to. We ended up getting salad (fatoush) which they just picked off the buffet table - it did not have the crispy bread, pomegranate molasses or pomegranate seeds. It basically wasn’t the normal fatoush they make, they just took lettuce off the buffet table but charged us full price for it. The food was cold and poor quality and if they had just said the food would be taken off the buffet table and not freshly prepared we wouldn’t have stayed but we felt deceived. They also charged us for water even though it was already on the table and we didn’t request it. Very disappointed and wont be coming back.

    1 person found this helpful

  11. rehame

    London

    2 reviews

    5.0

    2 reviews

    Dined on 15 March 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Amazing vibes, great service & delicious food 😋 highly recommend

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  12. RVss

    Toronto

    1 review

    1.0

    1 review

    Dined on 19 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    We went there for afternoon tea at 12:30, waiting for over 45 minutes while only receiving our tea and then had to ask the waiter when we would receive our food. We waited again then another waiter came to tell us that they didn't have sandwiches so we couldn't get the whole afternoon tea set. If we had known sooner we would have ordered something else but at that point we were already annoyed. Not a great experience.

    1 person found this helpful

  13. OpenTable Diner

    Buckinghamshire

    1 review

    2.0

    1 review

    Dined on 17 February 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    The decor was very nice and we were seated promptly. Our order was taken quickly but after that we received very poor service. For example, we had ordered a tea which was overlooked despite a number of requests. The food and drinks were pretty good but probably slightly overpriced particularly when the level of service was so bad. We have dined at another of Fait Maison’s branches and might visit that again. But based on Saturday’s experience, I do not plan to revisit the Gloucester Road branch.

    1 person found this helpful

  14. SerenaS

    London

    9 reviews

    5.0

    9 reviews

    Dined on 17 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food, super tasty ! Very nice venue , it was beautiful.

    Is this helpful?

  15. fizbibi

    London

    1 review

    3.0

    1 review

    Dined on 10 February 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    nice venue, food a bit too pricey and quality is so and so

    Is this helpful?

  16. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 8 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best midleeast breakfast in london thanks for all work ther

    Is this helpful?

  17. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 20 January 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    No welcome upon arrival . Had to stand and wait for someone and not one staff member came to the door where there was a sign to stand and wait. I then had to go to 2 staff members . First one said was busy and will be back and 2nd said I could sit where he was doing up a table in a middle of a busy room . I informed I had reserved a booking and it was a friends birthday . No effort was made on this part . I asked where else I could sit and then gave another choice which I took . Had to still grab the attention of 3 waiters to get a menu . Asked for water and brought me a bottle and after opening then said they don’t do tap water so no choice but to have it . I informed about friends birthday again and still no effort made for this . Poor communication. Perhaps language barrier at times with staff when communicating in English and lack of coordination between staff .

    Is this helpful?

  18. StephenH

    London

    3 reviews

    4.0

    3 reviews

    Dined on 19 January 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    We were welcomed by friendly staff who were very attentive throughout. The speed of service was quick. The food was well presented and matched the description on the menu

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  19. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 19 January 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very Beautiful Resturant 2/3 meals was lovely, the 3rd not so nice. Toilets need to be as clean & nice as restaurant as they was a let down. Waiters was really friendly.

    Is this helpful?

  20. RobH

    London

    3 reviews

    5.0

    3 reviews

    Dined on 13 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and ambience though some dishes a little pricey for the size.

    Is this helpful?

  21. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 29 December 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Had bad welcome and table but the service was great and the food was excellent

    Is this helpful?

  22. HaniaC

    London

    1 review

    2.0

    1 review

    Dined on 27 December 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    Very expensive for what it is A macaron with a heavy butter cream and a small very simple cake with a little pistachio cream We had to wait for a long time before being served but the service was good then. Too much noise for birthdays, the café was not what i expected unfortunately

    1 person found this helpful

  23. OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on 27 December 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    The food was delicious and portion sizes were really big so worth the price. The venue itself was so beautiful and thought was taken into the decoration. The staff were wonderful too especially one waitress but I didn't ask her name, she was really accommodating when I told her my friend would be late. A good experience, but only a few things were a bit off putting but that might have been staff members being tired which is understandable. There is a service charge, but we didn't get to see our receipt properly because the waiter held onto it.

    Is this helpful?

  24. FoodJunkie

    London

    2 reviews

    5.0

    2 reviews

    Dined on 27 November 2023

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 5
    Service was poor! The waiter was not attentive.

    Is this helpful?

  25. CarolynT

    London

    4 reviews

    4.0

    4 reviews

    Dined on 7 October 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great location on Gloucester Road, the food was tasty, though they'd run out of one of the menu items we wanted. Highly recommend a pistachio latte to finish a nice meal here, though. If it matters, the menu is alcohol free, but the mojito mocktails are great.

    Is this helpful?

  26. LisaH

    London

    1 review

    5.0

    1 review

    Dined on 24 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The most beautiful place I have ever eaten in. Food was amazing and the service was excellent

    Is this helpful?

  27. OpenTable Diner

    London

    17 reviews

    vip
    5.0

    17 reviews

    Dined on 23 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great as usual. Food is tasty and delicious. Service is excellent.

    Is this helpful?

  28. OpenTable Diner

    Caribbean

    6 reviews

    5.0

    6 reviews

    Dined on 20 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely amazing food Service was brilliant and the restaurant itself is beautiful

    Is this helpful?

  29. SusanBarSinister

    Greater Boston

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 18 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An absolutely wonderful and decadent tea experience! Bonus for the affordability.

    Is this helpful?

  30. AndreaSummer

    London

    1 review

    5.0

    1 review

    Dined on 6 September 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brilliant discovery! The overall experience was lovely, the team was welcoming, the restaurant is beautiful and the food was delicious. I specially enjoyed the hummus. Will definitely be back!

    Is this helpful?

  31. christinae

    Hertfordshire

    2 reviews

    5.0

    2 reviews

    Dined on 29 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went fir breakfast service for my daughters birthday (27) and was not disappointed. Wonderful place. Service was fantastic and food was amazing- I would highly recommend

    1 person found this helpful

  32. FatmaA

    London

    1 review

    5.0

    1 review

    Dined on 28 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was amazing loved the place, cozy and fancy , the food was really delicious and there are a lot of options

    Is this helpful?

  33. Anonymous

    London

    1 review

    1.0

    1 review

    Dined on 24 August 2023

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    Very disappointed in the whole experience. I booked for a birthday, they forgot and just placed us at a random table. Why book and store credit card details etc if you just get seated randomly in the middle of the room. The afternoon tea did not taste fresh at all. We were barely there for 45 minutes. A waste of time and money. Will not be back.

    1 person found this helpful

  34. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 22 August 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Food is average; I didn’t like the service at all. Very baaaaad.

    1 person found this helpful

  35. DavidS

    London

    1 review

    3.0

    1 review

    Dined on 21 August 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Overpriced for the value of the food. I was under the impression that was focused to middle-east customers mainly. Great English breakfast tea, mot the best royal eggs tough.

    Is this helpful?

  36. SajedaK

    London

    1 review

    1.0

    1 review

    Dined on 17 August 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Do not waste your money. This place is more style over substance. And if you happen to be non Arab then expect to be ignored. The staff prioritise Arab customers. I was disappointed and shocked by the level of open racism. Food was mediocre and definitely not worth the money.

    1 person found this helpful

  37. John

    San Francisco

    6 reviews

    2.0

    6 reviews

    Dined on 16 August 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Seemed as though we were out of place given the waiters did not really seem to accept us. I must admit I was tricked into thinking it was a French restarant when it was an Arabic one. No alcohol served and seemed not to be so accepting of non Arabic people. Food was average. Service abrupt and lackadaisical.

    1 person found this helpful

  38. NoriatiT

    London

    1 review

    5.0

    1 review

    Dined on 16 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    we had a good time and not being rush despite of busy times

    Is this helpful?

  39. FatimaH

    London

    1 review

    5.0

    1 review

    Dined on 15 August 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Felt like I was in Alice and the wonderland or a Disney themed dreamy place! Amazing, a must visit.

    Is this helpful?

  40. Nurjan

    London

    8 reviews

    5.0

    8 reviews

    Dined on 12 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    BRILLIANT! The vibe is fun and enjoyable, my friend absolutely loved it and the staff were so kind and friendly. The food is flavoursome. A favourite for sure!

    Is this helpful?

FAQs

Fait Maison, Salon de Thé: 144 Gloucester Road offers takeout which you can order by calling the restaurant at 020 3490 5585.

Fait Maison, Salon de Thé: 144 Gloucester Road is rated 4.4 stars by 419 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 10 times today

Order delivery or takeout

Google Map for Fait Maison, Salon de Thé: 144 Gloucester Road

144 Gloucester Road, London, Kensington SW7 4SZ

Additional information

  • Cross Street
    Turn right out of the tube station - 2 blocks down.
  • Area
    South Kensington
  • Hours of Operation
    Morning Daily 08:00–22:00 Lunch Daily 12:00–17:45 Evening Daily 18:00–20:00
  • Price
    £26 to £40
  • Cuisines
    Middle Eastern, Afternoon Tea, Contemporary European
  • Dining style
    Casual Dining
  • Dress Code
    Business Casual
  • Parking Details
    Street Parking
  • Public Transit
    Gloucester Road (Piccadilly, District and Circle lines)
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Om Waleed
  • Additional
    Cafe, Dancing, Delivery, High Tea, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch
  • Phone number
    020 3490 5585
  • Catering
    Fait Maison offer exclusive catering for external events. We can also offer an exclusive catering service by our Executive Chef, Om Waleed. o please email us at hello@fait-maison.co.uk for further details and to arrange a quotation.
  • Private party facilities
    There are two beautifully decorated exclusive private dining rooms at Fait Maison's Salon de Thé. Guests can hire either dining room in advance on a minimum purchase basis. Please contact the restaurant directly for rates and further details. Please note only Fait Maison's cakes can be served on site, we can organise a birthday cake in advance.
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  • Impressum
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