This restaurant added safety precaution details

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Ferry Boat Inn

3.4
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107 reviews
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£25 and under
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Seafood

Top tags:

Casual
Blue Kazoo Seafood Restaurant serves fresh, local seafood on the shores of Loch Broom in Ullapool. Located at The Ferry Boat Inn, the restaurant, Ullapool's only specialist Seafood restaurant, offers casual seafood dining, a bar with real ales and good whisky selection, all with stunning loch views. Our menu includes local specialities such as creel caught langoustines landed a few steps away at Ullapool Harbour, Isle of Lewis Mussels, delicious smoked salmon from Ullapool Smokehouse, local haddock and fresh Wester Ross salmon. You will also often find fine Scottish oysters, Shetland scallops and a range of special fish dishes including our popular house Chowder and Blue Kazoo Fish Pie. The Ferry Boat Inn also offers ten ensuite guest rooms.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 107 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.6
food
3.6
service
3.0
ambience
3.2
value
Noise · Moderate
58% of people would recommend it to a friend
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BH
BillH
Glasgow
1 review
Dined 5 days ago
Overall2food2service3ambience2

Booked based on webaite menu but thats not whata on offer.

Very limited options.. at best snack menu..

Wouldnt recommend to anyone at the moment.

OT
OpenTable Diner
Hampshire
1 review
Dined 7 days ago
Overall4food4service5ambience3

Staying in Ullapool for the night and booked for an evening meal with our dog. Really friendly staff who made us welcome and a great selection of seafood. The fish and chips is a must !

C
Christina
County Durham
1 review
Dined on 23 September 2020
Overall2food1service2ambience1

After being recommended as a first class food venue we were very disappointed with the food and the choice on the menu and the fact that two dogs were at the table beside us was not good, don't mind dogs during the day but never at night!!!

NB
NevilleB
Inverness
1 review
Dined on 23 September 2020
Overall2food4service3ambience1

We had battered haddock, chips and peas and the fish and chips were very good. But it was also by far the most expensive we’d ever had (£17.00 each) and everything on the menu was a lot more than their website menu said. It was also very cold inside and most diners were wearing their coats as outside doors were constantly left open. Nice food but not a good experience.

SM
SianMac
London
1 review
Dined on 20 September 2020
Overall5food5service4ambience4

Lovely venue overlooking Ullapool harbour. Bar staff were great & friendly. Superb food

r
richardl
London
2 reviews
Dined on 19 September 2020
Overall4food4service5ambience5

I ate the seafood soup, followed by mussels and both were excellent.
Very good service experience and the atmosphere was also great.
Highly recommend for first-class seafood in Ullapool

BI
BillI
1 review
Dined on 16 September 2020
Overall5food5service5ambience4

Great food well prepared and presented. Staff very attentive. Definitely recommend

OT
OpenTable Diner
Inverness
1 review
Dined on 15 September 2020
Overall1food1service2ambience2

Walked out after only 5 minutes deliberation. To future diners do not trust the online menu. On arrival we were told, no mussels, no langoustines, no oysters, in fact the only thing left on the menu were overpriced fish pie or overpriced fish and chips. I wish we had seen the other reviews making this same complaint before booking. Stay Away from this place it is a con online menu to draw you in.

m
mark
Cheshire
1 review
Dined on 14 September 2020
Overall2food2service3ambience1

very sparse room, with public bar in corner.
food on offer was very limited with 50% of menu unavailable
quality of food was poor and over priced.

AH
AmandaH
London
23 reviews
Dined on 14 September 2020
Overall3food3service3ambience3

We had dinner here and it seemed a bit disorganised. Food was ok but prices a bit high for what was standard albeit it ok pub food

WO
WandaO
1 review
Dined on 14 September 2020
Overall3food5service1ambience5

Excellent food. Mussels were delicious. They came with one tiny slice of bread though so I asked for one more to soak the gorgeous sauce. Got 5 slices and got charged for it. Pathetic. Service was really bad. We were sitted in a very visible place still it was impossible to make any eye contact with any of the staff. Took us quite some time to manage to ask for the bill

M
Murrays
London
30 reviews
Dined on 11 September 2020
Overall4food4service5ambience4

Great place to unwind after a long day driving. Excellent fish and chips and great fish pie

ML
MarkL
Inverness
1 review
Dined on 10 September 2020
Overall5food5service5ambience5

Great food, great staff, great location would definitely go back

OT
OpenTable Diner
Inverness
1 review
Dined on 10 September 2020
Overall2food2service2ambience2

Not a great experience, cold due to open door and waitress seemed run off her feet as it was busy. Food ok but nothing special. I’m sure there are better places in Ullapool.

LR
LesleyR
1 review
Dined on 8 September 2020
Overall1food3service1ambience1

This is the first time we have eaten out and not left a tip. The service was appalling. Whilst waiting to be seated, 2 staff members ignored us and we were finally seated by a 3rd member. We both ordered our mains (my husband said his was great, mine was fairly bland), along with this my husband ordered a side. We finished our mains and my husband moved onto his side dish when the waitress appeared and removed our plates and asked if we wanted dessert. It would seem reasonable to be allowed to finish our main course first! The stand out for me though was the lack of adherence to social distancing. Just as we started our mains, a party of 3 were seated directly behind me. I had assumed, that as there was only about 1ft between the 2 chairs, that table was being left empty as other restaurants appear to be doing in order to meet the guidance set out by the Scottish Government.

LM
LornaM
Glasgow
2 reviews
Dined on 7 September 2020
Overall4food4service4ambience4

We were warmly welcomed and shown directly to our table. I felt comfortable with their Covid safety
We ate smoked salmon as starter, then fish pie and fish and chips as mains. All were good

LW
LizW
1 review
Dined on 7 September 2020
Overall2food2service2ambience2

The Ferry Boat Inn is located on the side of a sea loch, and in the harbour are a number of fishing boats, so you would expect the seafood on offer here, would be fresh and plentiful.

WRONG!!!

Prior to making a booking with the Ferry Boat Inn, we checked the “sample menu” on the Ferry Boat Inn’s website, and we’re delighted to see scallops, langoustine and a sea food platter on the menu.
To then find on the night that they had neither scallops, langoustines nor the sea food platter available, made us feel that we’d been duped into booking. As a consequence we (and others, not in our party) struggled to find anything on the menu to order.
In the end we had to settle for the mussels for the main course, (which you can get just about anywhere!!!) and as a result were extremely disappointed with what was on offer.
In addition, it was quite expensive for what we got, and the accompanying “hand cut chips” were undercooked, limp and greasy.

Things didn’t improve when only one sweet arrived, and we had to wait for a further 5 minutes before the second one made an appearance. Sadly the wafers on both offerings were over done.

Also, the dark brown, drab public bar feel of the place, was not what we had expected or were looking for.

Hard to believe in the 21st century in a place like Ullapool, where tourists are effectively a captive market, that places like this still exist.

B
Belinda
London
3 reviews
Dined on 5 September 2020
Overall2food2service1ambience1

I had high hopes for this place as we were recommended by our hotel however we were sadly disappointed.

We followed the safety measures by waiting at the door to be seated and we were completely ignored. I sympathise for the waiting staff as they seemed overwhelmed by having to maintain bar service (inside and outside) as well as wait on tables but our waiter seemed so uncomfortable and seemed to forget about us as we had to flag down another waiter to take our order. The food was ok but overpriced for what it was and the restaurant was very cold as the front door was left open. I understand in these circumstances (of COVID-19) extra ventilation is required but perhaps turn on the heaters or light the fire? Most of the guests were eating in their jackets or heavy jumpers.

GM
GrantMac
Inverness
1 review
Dined on 4 September 2020
Overall4food4service4ambience5

Nice little restaurant with rooms right on the waterfront in Ullapool. Service was good and we were given a great table by the window with views over the water. The menu was limited due to the Coronavirus situation but still very good - Mussells were delicious as was the smoked salmon Caesar salad. Nice dessert as well - prices reasonable value.

OT
OpenTable Diner
Inverness
1 review
Dined on 1 September 2020
Overall3food3service4ambience3

There seems to be about 3 different menus floating around ... a couple online and the actual one you are given when you walk in. Maybe tie them all in so they all read the same. We read one online and were looking forward to what was on it... only to find, the dishes we fancied weren’t on the menu in the pub ☹️

KW
KarenW
London
1 review
Dined on 1 September 2020
Overall1food3service1ambience1

We booked a table weeks in advance. People at our hotel told us guests had complained that the Ferry Boat were not serving the menu advertised. On arrival at the Ferry Boat we were given the worst table in the place, right next to open doors and where everyone would need to walk past without being able to social distance. We asked if we could move to one of the other empty tables. We were told 'no, they're booked'. I doubt they booked before us, we booked well in advance. The menu was in fact different to the one advertised, very limited and around £17 for fish and chips! We decided to leave. The member of staff, who clearly needs customer service training, suggested we try their sister pub, The Argyll. No way would I spend my money in any pub associated with this place. Appalling customer service. Looks more like a drinkers pub than somewhere to eat.

AM
AlanM
Glasgow
1 review
Dined on 31 August 2020
Overall1food2service2ambience1

The menu was very limited - no oysters or langoustine - and mussels worked out at about a pound each! The restaurant was cold as the doors were open due to Covid. Decor is dreadful - needs a major overhaul from the ceiling to the walls and the bar area.
And a good clean! Wine was ok but £23 for a screwtop rioja is expensive.

SG
StuartG
Inverness
1 review
Dined on 30 August 2020
Overall3food3service4ambience1

We booked the Ferryboat after reading the reviews on TripAdvisor. Unfortunately the evening we visited, the place was cold, as the door had been wedged open even though everyone was sitting with jackets on. The service was good. The meal was just OK, nothing to rave about. Would I return? Sort answer to that is no. The fish and chip shop along the road sells much nicer fish suppers for half the price

JL
JamieL
London
1 review
Dined on 28 August 2020
Overall4food4service4ambience3

Great food. Nice place (if a little basic). Unfortunately it was pretty cold as the doors stayed open due to covid-19 restrictions.

I
Irenem24
Edinburgh
2 reviews
Dined on 28 August 2020
Overall3food3service4ambience3

Disappointed with the menu choice. Nothing like the one advertised on their website. I know it is a difficult time but please update the website.

KC
KrisC
Edinburgh
1 review
Dined on 28 August 2020
Overall5food5service5ambience5

Food was fantastic, especially the oysters. The decor can use a freshening up though.

L
Logic
Edinburgh
2 reviews
Dined on 28 August 2020
Overall3food3service4ambience2

Food was ok, chips poor very soggy. Even allowing for Covid restrictions dining room was freezing cold no heating of any sort in the part we were, most diners had their jackets on.

B
Brookside
New England
7 reviews
Dined on 27 August 2020
Overall2food3service3ambience2

The menu available in the restaurant does not resemble the menu on the web site. There are fewer choices. Some of the dishes on the menu were not available The quality of food was OK, no complaints. The service was a bit disconnected with the kitchen. We were served the wrong beers, we noticed other tables were having issues with service. We were surprised at the total cost of the bill considering the overall experience.

DK
DawnK
Inverness
1 review
Dined on 26 August 2020
Overall2food3service1ambience1

Service was very slow, to the point we felt we were being ignored. Food was good when it arrived. The doors were open into the bar area, we were frozen!

j
jacquew
Perthshire
1 review
Dined on 26 August 2020
Overall4food4service4ambience3

At a difficult time of a pandemic there is no atmosphere in the pub decoration is very poor and not inviting, but the rioja red wine was excellent

AD
AnnieD
Perthshire
2 reviews
Dined on 26 August 2020
Overall3food3service3ambience2

We were disappointed that there were no mussels or langoustines available when we visited as we were hoping to try some fresh seafood.

AF
AndrewF
Inverness
1 review
Dined on 25 August 2020
Overall2food3service4ambience2

Really enjoyed langoustines and mussels, delicious. Small menu though.
Our table was close by the door which was kept open for ventilation purposes, but was cold.
Very busy though, at least 10 walk up requests for tables were declined....you must make a reservation at busy times.

LC
LynneC
Manchester
3 reviews
Dined on 24 August 2020
Overall5food5service5ambience3

The food was fabulous. The oysters where the best I’ve tasted. The mussels were delicious and the fish pie very tasty and lovely to get a side salad with it.
The food was of a fine dinning standard and was a surprise as the surroundings was just a pub.

GS
GeoffreyS
Inverness
1 review
Dined on 24 August 2020
Overall5food5service5ambience5

Lovely atmosphere and friendly staff. Recommended.

SH
SusanH
Inverness
1 review
Dined on 20 August 2020
Overall5food5service5ambience4

Food was hearty and excellent value for money.
Staff were friendly and delivered excellent service.
Would definitely recommend and go back.

N
Nevi
1 review
Dined on 20 August 2020
Overall4food5service4ambience4

We had a great evening , without the Covid restrictions it would be a little jewel. Even with the restrictions we had a lively evening

KJ
KandJ
1 review
Dined on 17 August 2020
Overall3food4service2ambience2

Very slow service, not even offered drinks (in a pub!), a couple of noisy other guests (talking v loudly) in an echoing room, one guy drifting in and out off the street for pints (no face mask in sight). Food was fine, but overall ambience was poor, no sense of being welcome. Times are challenging, but the standard here was below par.

O
Orrhols
Inverness
1 review
Dined on 17 August 2020
Overall5food5service5ambience5

The food here is excellent in particular the indian food is delicious.

AO
AlanO
1 review
Dined on 15 August 2020
Overall1food1service3ambience3

The Cajun Chicken Burger was very poor. Little if any taste of Cajun spices and very soggy undercooked chips. It was only the fact that I was with three friends and we had paid in advance via the Smiley app that stopped me actually rejecting the meal although I did say what I thought to the waitress. My three friends had the fish pie which they described only as average and most definitely overpriced. In fact we actually wondered if there had been an proper chef working that evening. The need to use the Smiley app was frankly ridiculous and unnecessary even under the current Covid-19 crisis. My girlfriend and I have eaten at several restaurants during this trip and haven’t seen anything as ridiculous as this. We stop at Ullapool several times a year but because of the poor overpriced food and the Smiley app we won’t be back to the Ferry Boat Inn and will definitely not recommend it to anyone else. (also, for the record, we will not eat anywhere else that requires the use of the Smiley app)

MS
MartinS
1 review
Dined on 10 August 2020
Overall3food4service4ambience2

The staff were helpful but having to order via a phone app was a joke. Had to order both meals individually, then was unable to order drinks so this had to be done through waitress. Staff spent more time at table explaining app than it would have taken to take our order ?? Other than that , the food was very good with big portions .

FAQs

Ferry Boat Inn is rated 3.4 stars by 107 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.