Firebirds Wood Fired Grill - Richmond - Belvedere
Delmonico Steak Sandwich*
Lettuce, tomato, onion, brioche bun
Seasoned Steak Fries
Slow Roasted Prime Rib*
(Limited availability) Encrusted with fresh herbs and pepper, hand-carved and served with homemade au jus and creamy horseradish sauce
Great food, disappointing service. I requested a table but was told there were none available due to social distancing. My party of 3 was placed in a large wraparound booth in the corner where conversation was difficult due to the width of the table. The seat had not been wiped because I had to wipe crumbs out of my way. I observed 4 unoccupied tables, one that had not been bussed. Later during our meal, 2 of those tables were used (socially distanced). Our server, Asia, was pleasant, but did not offer to refill our drinks - each of the 3 times we had to request it. And, interestingly enough, she only refilled the glass of the person requesting it. She spent plenty of time talking to the customers a couple booths down from us, but walked past us several times to the kitchen. We were disappointed because we enjoy eating here, and it's by no means inexpensive. Also of note, there was a layer of dust in our booth on the shelf where the vases sit. The server also asked if we were celebrating anything, and I said yes, a birthday, and her response was something like "oh, ok". Did I miss something?
Got off to a little bit of a rocky start when they wanted to seat our party of four at a big, round table for five abutting the kitchen. No way we could converse in a loud restaurant with that seating arrangement. We asked for a booth -- we saw several empty ones, but were told they were spacing people out so no server would have too many tables. After a bit of dithering around, we were finally accommodated. Ranch rings and lobster/spinich queso dip were outstanding. My entree was pretty good, but the peppercorn encrusted sirloin arrived a tad cold and didn't have as much sauce as I expected. My cocktail, an old fashioned, wasn't great. Service was fine. Others in our party really enjoyed their entrees (ribeye steak and the shrimp/strawberry salad), and the lemon drop cocktail was a big hit with one friend. All in all, a good dining experience. We will be back.
We were served right away. Food came out exactly as requested...no problems. Food was delicious! Atmosphere was lively but not too loud. They gave us a free dessert with candles because it was our anniversary. Only concern was that I was not offered to taste the wine before it was poured.
Meh - table not available for 20 mins beyond set reservation tome due to other guests staying longer - I can understand sort that of understand that. Hostesses were polite and were good at explaining the situation.
Waitress was quick to the table, pleasant, and quickly got drinks and bread to the table. Thank God for the bread as the wait for food to arrive was long and painful! Maybe understaffed. . .
My “medium rare” steak came medium well and had clearly been sitting around for a while as it was warm at best and clearly over-cooked. I didn’t have the stamina to complain as it would have only further delayed me eating. Chicken dish ordered was good, appropriately hot, and tasty.
Ambiance overall was OK, perhaps a bit dated.
Was a disappointment as I’m sure they’re capable of better. I’ve had much better experiences at other Firebirds locations. I’d give them another shot . . .
The restaurant was well-staffed, the food was good, the noise level was good for that environment, and overall it was a very nice dining experience.
Wonderful service, wonderful food! Always consistent!
As usual the food was outstanding. My weakness is the ribs, which were scrumptious as always. Tender, moist, and oh so good. One of our table had a steak and they were blown away. The Berry Collins and Summer Sparklers were also a hit. Armon, our server, was funny, attentive, and made our visit a complete success. Definitely a memorable visit I hope to repeat again in the very near future.
Your Margaritas are very weak! Too sweet and too weak!
Had to wait way too long watching others who came in after us get served first (we did not order anything special). When we mentioned to manager, she did not even apologize. Just said we were under 30 minute rule. Not sure about that…
We checked in, but restaurant still showed the cancelled my reservation on open table. Very disappointed
The three of us really enjoyed our dining experience. I love the ambience. Although the restaurant is sizeable, there is a real sense of intimacy. Our server was extraordinary: knowledgeable, professional and congenial. Service was impeccable. The food was excellent. Two of us ordered baby back ribs and the other person ordered meatloaf. No complaints and cooked to perfection. The sides (loaded bake potato, seasoned mashed potatoes, green beans, seasoned steak fries) were tasty. The fresh fruit was delightful. My compliments to the chef. We ended a very satisfying dining experience with sumptuous desserts: dark chocolate cake with a scoop of vanilla ice cream and delicious carrot cake. This is our new favorite place.
There was no one there to greet us when we walked in. We stood around for 5-10 minutes before someone came back to the reservation desk. We had a reservation and still had to wait another 10 minutes to be seated.
It appeared they were under staffed. Had to wait to get my beverage. The tea had to be made. My husband and I ordered a loaded baked potato and had to ask for more sour cream because it was non existent on the potato. I ordered a piece of carrot cake to-go and when I got home, the caramel sauce wasn’t even enough to cover the cake. Overall, the restaurant has gone downhill since the last time I visited there. I don’t think I’ll go back.
Great anniversary dinner! Great waiter!
Delicious food, friendly service! We were a party of five celebrating a birthday on a Friday night. We made a reservation and were quickly ushered to our table. Everything at Firebirds is delicious! The bread, the wood-fired proteins, even the surprise desert for the birthday celebrant was delicious. I appreciated the indoor and outdoor dining options as well as the vibrant atmosphere. Our drinks and meal were served quickly and although it was increasingly busy, our server continued to check on us at the same interval. We were seated at a larger table near the expediter and it was exciting to see first-hand how the operation ran like a well-oiled machine. I already look forward to the next visit!
Good selection of appetizers and entrees, steaks cooked to perfection, and dessert was decadent!
Wonderful dining experience. Our server was Justin. He has a lot of energy and it was much appreciated. He gave us great recommendations. Our meals were perfect in every aspect. My only complaint is how long it took to get our drinks, but every other part of the experience made up for it.
Fire birds restaurant is outstanding on all levels! The Center Cut Sirloin and Grilled Salmon are delicious!! You can't miss this fabulous dining!
The food was mediocre at best. The server was over zealous. He must have checked with us at least 5 times. I am glad my husband's dinner was free because it would not have been worth the bill.
The food was delicious and our server, Justin did a great job!
Service was great from the time we entered the door until we left. Our server, Sarah was excellent and very attentive. Food was good. I ordered the salmon, my husband had the ribs and our friend had the California burger. It was an added bonus and much appreciated honor that my husbands meal was comped since he is a veteran and we were dining there on Memorial Day.
The filet mignon was the best we ever had!! Perfection. The wait-staff was terrific. EVAN was super fantastic. We had a couples night out and it was one of the most rewarding visits in a long time. Everyone was super nice and accommodating. We had downloading a gift certificate and have enough balance to return again soon. Can hardly wait! Loved it.
Food was great service was good as well Dads a vet He deserves a free meal. Thank you 🇺🇸
Food was great and waiter was phenomenal! Arman (sp) was our waiter and we will definitely return and ask for him specifically. Very attentive and provided spectacular service and great suggestions for what to order.
Food was amazing and our server was fantastic. Will definitely come back.
The meatloaf is amazing.
I absolutely love dining here! My only complaint would be that were we were seated, which was by the window, there were a lot of flies. Roughly about 5 that consistently pesky. Since we had a large party we didn’t complain due to seating. But outside of that the establishment was very clean and the staff was beyond amazing.
Great service and wonderful food! Wonderful experience
Everything was perfect and the waitress that waited on us was very nice
Great service. The food was phenomenal. No complaints.
service was attentive. Tonic drinks had to be remade, tonic weak and sweet alcohol lacking.
Rib eye was unevenly cooked, too much on one side, not enough and the other.
BLT salad was great
Best service in a long time.
And shot out to the Manager and staff.
Thanks for everything!!!
Our server was great!!! We love Firebirds. Our favorite place in town.
ALWAYS delicious. Lynelle is an EXCELLENT server!
Had a 7 pm reservation, seated promptly, even before time. Then Waited ~30 minutes for bread & appetizer came 15 minutes later. Waitress forgot about us. First time service was really poor.
Armand provides amazing customer service each and every time we visit. We request to be in his section !
We are frequent visitors to this restaurant system.
Well to start off with, our hostess was so in experienced that she didn’t know if we could sit at a booth versus table. After leaving us to stand for 5 minutes in the middle of the restaurant, she finally returned to sit us in the only remaining clean booth available.
Our server (Angel) kept getting things wrong:
1. Brought us someone else’s appetizers
2. Our wood fired grilled wings were ordered naked and they came with Buffalo wing sauce all over them. Angel took them back to the kitchen where they washed the sauce off and threw them back in the fryer-not wood fired!
3. Spouse received an Appletini instead of The Uptown Apple drink she ordered.
4. Our water glasses had a dead fish smell about them and we could not use them.
5. At the end of the meal, I didn’t receive an itemized check for my order, this hurt our server Angel I am sure because I could not accurately determine his tip amount.
6. The whole experience reflected untrained and poorly trained staff and poor management. We noticed the manager stopped at certain tables and asking about each tables’ experience. But, nobody ever asked us how our meal was.
It will be a very long time before we return to this restaurant again.
The waitress we had was the best in a awhile
My husband and I treated our friend to dinner for her birthday last night and we had a great time at Firebirds. Armond (sp?) provided great service and treated our friend very special and called her by name and even treated her/us to a sweet birthday treat... candle and all.. at the end of our meal. It really was fun. The food was fantastic and we will definitely be back and recommend Firebirds to our friends. Thank you!
Lynelle is WONDERFUL! Best server!! Food is always delicious!
Our server Madison was very attentive. My prime rib with a side of stuffed potato was prepared perfectly.
My wife and I love sitting at the bar and yesterday with Presley taking care of us and chatting was great. I have to say we have experience nice and pleasant bar tenders at Firebirds in the past. Apparently you have a good training program. Thank you for that because we appreciate good customer service wherever we shop or eat.
Firebirds Wood Fired Grill - Richmond - Belvedere does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Richmond - Belvedere also offers takeaway which you can order by calling the restaurant at (804) 440-0000.
Firebirds Wood Fired Grill - Richmond - Belvedere is rated 4.5 stars by 833 OpenTable diners.
Firebirds Wood Fired Grill - Richmond - Belvedere does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.