Florentine Restaurant & Bar
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Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.
Valid For: 2 - 6 people
Starts: 16 October 2018
Ends: 17 October 2019
Availability: Mon-Thu 11:30-19:30
The food was bland but the decor and service was very good
The hostess was very nice and friendly. But our waitress was extremely rude, we had to ask for serving spoons, for extra plates, no one asked if we would like our dish to be served to us (we were a table of 5) just dumped in the middle of the table. and when we ask for the bill for the second time as we were in the rush she got extremely annoyed. Bare in mind there was a gap of 5-10min in between. Spoiled all experience.
Fantastic service; I ordered something I couldn't eat by mistake and straight away the manager came over, without me asking and rectified the problem. I was able to order another dish, without charge. Fantastic service and great quality food - I will definitely be back with more friends.
Pleasant surroundings and ideal place to eat and talk. Not noisy. Excellent service. My only problem is that although the food was well cooked and presented there was not enough of it. I do not think it right that vegetables are regarded as "sides"and we have to pay more.
Fabulous food and EXCELLENT service! I will be there again!
Amazing beef, great service. Lovely Sunday meal
We had a wonderful meal, good starter (fried squid), ostrich egg breakfast, too much for just 3 persons though but interesting experience, and a delicious desert (Pannacotta & Venetian doughnuts). Nice interior and a cosy atmosphere at Park Plaza' restaurant. Service charge of 12.5% was added automatically to our bill, but we agreed it was worth paying for the experience we had.
Nice place but sorry to say the food quality is no better than a weatherspoons, I'm not sure how they can justify the prices charged considering the quality.
Service was slow even with the restaurant quite empty.
good vibes, always rather quiet when we go. Food is good quality, nice place to go when it's right down the road from accomodation.
Okay food, nothing exciting or special and the prices where absolutely disproportionate. Would only go back for the ostrich egg...
Quantity and portions was very disappointing hence do not justify the prices asked... shame
The restaurant was very fancy, large and beautifully decorated. I came specifically to try the ostrich egg, which was an interesting experience but I think overpriced, though I am unsure how much an ostrich egg costs itself. Staff were very courteous and accomodating.
The roast was disappointing, the other menu options looked nicer than what I ordered. The overall atmosphere and decoration is pleasing, but unfortunately the roast was very poor, potatoes tasted microwaved, meat was very fatty, the Yorkshire pudding was like plastic and the gravy came served with a thick skin on top of it.
I usual frequent to this restaurant when ostrich egg season is in
The service is always great especially on the last visit
I would recommend to anyone to visit this place and taste the wonderful food
Coffee was not the best but food was delicious. Atmosphere was great and the staff was lovely. The ostrich egg breakfast was an eye opener and lovely.
Food was pretty good but not 5 star quality. Had the steak - pretty good, mushroom flatbread, pretty good, tuna steak, pretty good, veal Milanese, average, too much batter. Kids had pizza, ok. Nice ambience although don’t like the loud music from the bar end. We were fortunate to be seated furthest from it. Service was adequate and friendly although the server was often too busy to be found. Had the Venetian donut for dessert, not too good.
Great food! Great staff!
We eat here regularly and the service and welcome is always good. Menu is limited but the food is good.
Comfortable restaurant and bar area. Service was good - food was acceptable although rather expensive and not very imaginative. Set in a convenient location, just across the road from Lambeth North tube station and within walking distance to major London sights so ideal in that respect.
Food was delicious but service was not good at all. Waited ages for plates to be cleared. Had to wait 30 mins after finishing to even see someone near our table to ask for the bill which then took another 15 mins to arrive. And the place was near empty so no excuses
Very enjoyable meal in relaxed environment. Very happy to recommend and would be happy to return in the future. The scrambled egg I had in the All Day Breakfast was a delight
Happy with my meal and service.
My wife and I went for Sunday roast and the beef was so tender.
Lovely food and atmosphere.
Good value for money too.
I will definitely go back
Food was poor , I ordered steak and it was very fatty cut.
Less than impressed. Half of the menu was unavailable and food was just average
Food wasn't very impressive, and the service was ok at some points, but not at others... took 20 extra minutes for our flatbread to come out and the server was rude when I asked after it.
The food was amazing and I got a huge portion of beef lasagne. The wine was OK. Quite quiet when I arrived but the noise level went up as I ate which is fine. I prefer the noise to the quiet. Service was great until I wanted to pay. I waited almost 20 minutes trying to catch someone's attention .
Overpriced, average food and mean portions. Would never return.
Lovely bread! Good service although a bit to much upselling.
Delicius food and good service. We would have liked the Ostrich brunch, but you have to prebook that. It would have been nice to know beforehand. But we godt some other very very nice food 🙂
Friendly and flexible service, tasty food, nice atmosphere. We spent every dinner during our stay in London there
Lovely restaurant, friendly staff and we even got a complimentary cocktail each and sweet potato fries on the house! Would definitely go back again
-I booked online and received confirmation, however when we arrived the booking could not be found. We were found a table at the very back of the restaurant.
- Nobody offered to take our coats and Nowhere for guests to hang coats.
-service extremely slow.
- only of our party of 4 offered a glass of water.
-Cod main was bland
Cocktails were not nice (London flower and I forgot the name of the other one that has Mezcal in it)
- Not a wide variety of choice on the menu
- live music from bar can be heard in the restaurant.
- close to station
- lamb Shank main
- waiter adjusted my order with no fuss.
Staff are pleasant and friendly
Overall, I would not return.
Really enjoyed the experience. Great food, excellent attentive and friendly service. Will go back, for sure.
I didn't get to enjoy my table at the Florentine Restaurant. Despite the website allowing me to book a table for 23h, I was only informed at 20h42 that the kitchen would close at 22h30. I was at a play, couldn't pick up the phone or make plans for another restaurant. My booking was made on Thursday morning. There was plenty of time to inform me dinner wouldn't have been possible. Or maybe, not allow bookings at 23h...
Great place to catch up with friends over good food and with great service.
Florentine has a very nice food and wine menu. The ambience was great with a nice open feel to the place. Later there was a live singer playing the piano which sounded great. Service is good when you can get the attention of the waitors. A good place to enjoy a relaxed meal with friends and family.
Nice place but limited brunch menu - nothing that doesn’t have eggs. Food was mediocre - big portion sizes but the sausage wasn’t very nice and food was not piping hot so got cold very quickly. Lattes were a bit on the bitter side. Service was okay, nothing standout. Decent enough if you happen to be nearby and need breakfast but wouldn’t rush back.
Our starters were good, but the pasta we ordered as our main tasted fairly bland. However, the service was great.
Friendly and fast service from the moment we arrived. The sweet potato and mushroom soups were perfect and the rustic bread made fresh on site was good too, arriving warm and not overly flavoured with the rosemary and rock salt. The lamb was cooked well and complimented the mash and gravy, it may not suit those who prefer their meat seasoned with herbs but is definitely worth it for those who appreciate just the taste of the meat. The steak came exactly as requested and the chips were just the right size. A good meal and worth a visit for lunch.