Florentine Restaurant & Bar

4.1
176 reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
Mediterranean
Top tags:
  • Brunch
  • Good for a Date
  • Lunch
Florentine is an all-day dining restaurant and bar minutes from London South Bank’s trendy Lower Marsh and Waterloo, opposite Lambeth North tube station. Florentine serves a Brasserie-style menu with a focus on flatbreads cooked in a wood-fired oven, steaks, fish dishes and our 2kg Herculean Truffle Burger. Our bar features the best of British bubbles and craft beers as well as a range of signature cocktails, with DJ sessions throughout the evenings and weekends for a refreshing, relaxed vibe.



Special Offers

Mother's Day: Complimentary Kir Royale for Mothers

Sharing Roast Chicken with trimmings Platter £65
(Serves 4-5 People)
Asparagus, broccoli, asparagus, sweet potatoes, roast potatoes

Sharing dessert £15
(Serves 4-5 People)
Rose and raspberry Pavlova, strawberry cheesecake,
chocolate mousse, waffles with chocolate sauce

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 31 March 2019

Ends: 31 March 2019

Availability: Sun 12:00-22:00

Unlimited Flatbreads £10

Enjoy unlimited flat breads for 1/12 hours. Upgrade to a bottle of Peroni for £1 per person. This offer does not include the wild mushrooms, ricotta and truffle flat bread. Not available on bank holidays.

Terms and Conditions: Maximum of 10 diners. Includes Tax, excludes service.

Valid For: 2 - 10 people

Starts: 8 January 2019

Ends: 8 June 2019

Availability: Mon-Fri 12:00-19:00

20% Off the a la carte menu

Enjoy 20% off. Discount is not available in conjunction with any other offers or promotions.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 2 - 6 people

Starts: 16 October 2018

Ends: 16 April 2019

Availability: Mon-Thu 11:30-19:30

What 176 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
5
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H
London
14 reviews
Dined 2 days ago
Overall 5food 5service 3ambience 5

Delicious food! Service a bit slow

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BJ
London
139 reviews
Dined 4 days ago
Overall 4food 4service 3ambience 3

The food was quite good, we tried the flatbread as a shared starter, and it was nice but not outstanding.
The steak and chips was very good, steak done as requested (medium rare) and seemed to be a decent quality, whilst the chips were delicious. Other food was good but nut very good.
The men's toilet had 2 cubicles neither of which had locking doors. The management said they would fix this ASAP, but I wonder why they had not got this done earlier … aren't the cleaners meant to inform them of problems like that or don't they clean regularly. Perhaps they need to see to the way they manage things in that respect.
Overall it appeals to customers of the hotel whom do not want to go out, but as a visitor we found it a bit overpriced for what it was.

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LP
1 review
Dined on 17 March 2019
Overall 4food 3service 5ambience 4

Our trip to Florentine was very nice. I was surprised to find it within the Park Plaza hotel as this was not mentioned online. The setting was lovely and the ambience was also very nice. It was nice and clean, and drinks service when we arrived for brunch was swift, although the coffee could have been a little hotter. Service throughout was attentive and they also did a special plate of treats for my mum as it was her birthday. My only complaint was that when our food arrived it wasn’t very hot, I had the full English and it was a struggle to cut through the sausage as it had clearly been standing for a few minutes and had hardened. Other plates on the table were also not particularly warm. The eggs were perfectly poached, and a good portion size, just a shame that they weren’t nice and hot for a warming brunch. Value for money I thought was brilliant, a gorgeous glass of fizz for £6.50 is a Gatsby style glass was a lovely treat to celebrate my mum’s birthday.

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B
Calgary
1 review
Dined on 16 March 2019
Overall 2food 2service 4ambience 3

Ordered a full English that came with American style rash bacon, a undercooked sausage and very hard bread. The portion size was also very small for £13 with just one mushroom on the plate and very few baked beans. I would have expected better from a restaurant inside a Hilton. The salmon on the eggs royale also tasted like it had come straight out the freezer. Would not recommend going to this place for breakfast.

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OT
New York Area
1 review
Dined on 14 March 2019
Overall 3food 4service 2ambience 5

Friend date

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OT
London
2 reviews
Dined on 10 March 2019
Overall 5food 5service 5ambience 5

Went for the Hercules burger - 2.2kg of burger and loads of chips and sweet potato fries. It was excellent!!! Had it without the bun (got to watch the belly!)

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D
London
2 reviews
Dined on 9 March 2019
Overall 2food 2service 3ambience 2

Disappointing. Food not very good and expensive. Service ok, but lacking atmosphere. Will not return.

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DF
London
2 reviews
Dined on 3 March 2019
Overall 4food 4service 5ambience 5

The restaurant is very good for a hotel. We were very relaxed and the children were well catered for on the menu.

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CM
London
1 review
Dined on 20 February 2019
Overall 4food 4service 5ambience 3

The service was very quick and the staff were polite and friendly. The place was quite busy, but the food arrived surprisingly quickly. The wine was quite expensive, and only came in 125 or 500 sizes, but we had double 125s. There wasn't a 175 size.

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GA
London
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

Excellent, professional and genuine service! I was really pleased with my experience and my mrs was also impressed. I’ll be back soon!

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LP
London
1 review
Dined on 11 February 2019
Overall 5food 5service 5ambience 4

It was a pleasant visit, we would definitely visit again.

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HW
New York Area
2 reviews
Dined on 9 February 2019
Overall 5food 5service 5ambience 5

Wonderful lunch out with the girls....great variety on the menu and my scrambled eggs and salmon was yummy! Great service and price! We will be back!

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s
Seattle
4 reviews
Dined on 7 February 2019
Overall 5food 5service 5ambience 5

This is an outstanding restaurant. A hidden gem! Great tasting food, fantastic staff, it was all around a pleasant experience. I want to say a special thanks to the manager who made our last meal in London a memorable one.

Thank you!

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L
Berkshire
1 review
Dined on 6 February 2019
Overall 2food 2service 2ambience 1

Grim - like an airport restaurant, but cheap. Hadn’t appreciated it was just the canteen for a hotel

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ZI
1 review
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

Great service! Really good people works there. Managers and team all seemed to be working together as a team making service great again

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G
London
6 reviews
Dined on 31 January 2019
Overall 5food 5service 5ambience 5

Deuxième visite et toujours aussi délicieux ! Le service est ultra sympa, les plats sont fantastiques, le cadre magnifique, et le rapport qualité prix excellent.

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SP
London
1 review
Dined on 20 January 2019
Overall 5food 5service 5ambience 5

The giant burger is simply amazing. An original ideia for a group meal!
The meat is very tasty and all the ingredients are fresh.

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P
London
1 review
Dined on 12 January 2019
Overall 2food 2service 4ambience 5

Attracted to the style and to try the famous Ostrich Egg dish, I was instead disappointed with no ostrich egg available. The Ostrich egg was advertised on their website and recently on a Secret London post. Having another egg dish with smoked salmon and spinach, my eggs came out very watery, just sloshed onto the plate next to a cold piece of toast but with tasty salmon. A little more effort could be put into the presentation of the dish to spice up a classic brunch option. My partner on the other hand had the burger that was good value for price with a tasty juicy patty accompanied with fresh condiments and chips. The waiters were readily available and delivered effective customer service and the ambiance and design of the restaurant is modern and sleek suited for a brunch or dinner. If you're only visiting Florentine for the Ostrich egg dish, call in advance to avoid being disappointed.

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R
London
42 reviews
Dined on 11 January 2019
Overall 3food 3service 3ambience 4

Lovely staff. Mediocre food. Lovely atmosphere and live music.

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KO
1 review
Dined on 5 January 2019
Overall 5food 5service 5ambience 5

My sister & I stayed at the Park Plaza on Saturday 5th January and we dined here at the Florentine Restaurant. As soon as we arrived, the staff were incredible in the service we were provided and we felt truly special and waited on. The lighting and the mood was cosy and very pleasant - it really made her birthday.
The food was exquisite and we could not believe the value for money.
Absolutely will return here on our next visit at the end of the year.
Thank you guys.

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K
London
3 reviews
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

Heerlijk eten in je hotel!!
Lieve mensen die je bedienen..
Met kinderen ideaal

Good food ...in the hotel, delicious :)
Sweet people who help you!!
Nice food for kids
Thanks a lot

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K
London
2 reviews
Dined on 3 January 2019
Overall 5food 5service 5ambience 4

Perfect location in your hotel and perfect nice good food. service is also very helpful but we should like the drinks faster, because they wait to long to ask and to bring the drinks
But maybe that is typical Dutch. We come back

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SH
London
1 review
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

Amazing food with amazing customer service, would highly recommend to anyone!

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K
London
3 reviews
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

This is all good
Only a candle on the table is missing

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OT
London
1 review
Dined on 1 January 2019
Overall 1food 1service 1ambience 3

Greasy chewy steak, slow service, unfriendly.

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D
Portland
9 reviews
Dined on 30 December 2018
Overall 3food 3service 3ambience 3

Family of five for Sunday brunch. Overall very hit and miss, thus the 3 stars. Great bloody mary, decent sunday roast, average breakfasts for the family. If the prices were lower, I would up it to 4 stars but for the money ($200), we could have eaten 4 times at other locations.

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s
Los Angeles
15 reviews
Dined on 20 December 2018
Overall 5food 5service 5ambience 5

Very good service and excellent food . Very convenient easy to reach location for anyone living south of the river !

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NB
London
1 review
Dined on 16 December 2018
Overall 5food 5service 5ambience 5

The Florentine never disappoints. Had great service, really nice food, good value and nice environment. They never fail to make you feel special.

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AG
London
1 review
Dined on 11 December 2018
Overall 2food 4service 4ambience 4

I have to say that I was not impressed by the pricing in this restaurant. All sides were priced at an extra £5 which is ridiculous. Chips an extra £5, I don't think so.
The Rustic Bread on the starter was good. The food was served promptly and it was hot, and tasty.
I also was not happy with the pricing of my drink. I had requested an orange juice and lemonade. I was charged full price for both drinks but the volume that was supplied was less than the normal volume of a lemonade on its own. Ripped off or what !!!
It is a restaurant for convenience if using the Park Plaza Hotel for a business stop over.

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f
London
7 reviews
Dined on 7 December 2018
Overall 4food 4service 5ambience 5

We went here for a team lunch. We had a very good lunch £10 deal here. Food was good and service was very attentive.

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y
Cumbria
2 reviews
Dined on 6 December 2018
Overall 4food 5service 4ambience 4

It’s a restaurant in a hotel and was surprisingly empty given the good trip advisor reviews.

It’s only a ten minute walk from the International Maritime Organisation and I was surprised that none of my fellow conference delegates had found it.

We shared a plate of hurrays. Then I had an excellent mushroom tagliatelle and my companion really enjoyed her salmon steak. Excellent coffees too.

Good find

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OT
London
4 reviews
Dined on 5 December 2018
Overall 5food 5service 5ambience 5

Nice atmosphere with attentive and friendly staff. The roast cod was excellent.

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OT
New York Area
2 reviews
Dined on 29 November 2018
Overall 5food 4service 5ambience 5

Great service, excellent food. Needed vegetables but weren’t offered and was left a small bit disappointed.

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s
London
169 reviews
Dined on 26 November 2018
Overall 3food 3service 4ambience 4

HUGE portions interesting brunch menu food was above average not outstanding service was great.

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OT
London
6 reviews
Dined on 24 November 2018
Overall 1food 5service 2ambience 2

Would eat here again.
However Saturday night was just a bad night for the place, every table was complaining, the food was good but was not that hot, tasted good. But because no one was enjoying there was lots of complaining in the place. Which made it not a pleasant place to eat.
We decided not to have dessert and went to Sainsbury’s and took food back to the room.
Disappointed, the staff tried but as we were told they had major issues and problems they were trying there best. Should have bee warned before we sat as I’d have been happier to go some where else, then go to this place when they could cope with customers

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SR
London
1 review
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Excellent elegant Italian food combined with great service - we keep going back for more!

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C
Hertfordshire
1 review
Dined on 23 November 2018
Overall 4food 4service 4ambience 3

Food was delicious as were the Bloody Mary’s - would recommend

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OT
London
2 reviews
Dined on 18 November 2018
Overall 5food 5service 3ambience 4

Nice restaurant in Park Plaza.
Will return to try the super large hamburger - it looked amazing.

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GB
London
3 reviews
Dined on 18 November 2018
Overall 4food 4service 3ambience 4

Nice food but a little more attention to detail.
I was left for a while before order was taken and to make my payment.
Food good though but coffee needs to arrive quicker with food.

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a
London
1 review
Dined on 11 November 2018
Overall 3food 3service 2ambience 3

Nice place and very friendly staff, but they consistently got our order wrong, and one dish came out after everyone else had finished.

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