Frankie & Benny's - Basildon
There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high 'freakshake' for an indulgent treat.
We approached the desk and asked for a table of 6.. to be told “sorry nothing till 8pm”.. this was at 6.05pm, the restaurant was half empty ... so we went outside booked online for 6.15pm with opentable re-entered ... told them we had a reservation, observed “some heated words”.. between staff and we were taken to a perfectly empty table for 6.. only to wait 50mins for our food. That said our server was friendly and apologetic... the food was ok, 2 pizzas, 3 calzone’s and a sirloin steak, which was most definitely rump as it was too think and took tough to be sirloin ! Thankfully we have a taste card so the meal with a soft drink only cost £10 per head, and we were limited for time due to a cinema booking... lesson learned book before entering, and use it taste card, not sure I would’ve paid the bill in full had we not had the discount !
Has a nice atmosphere staff are always polite and friendly especially Emma food is nice too
Food was awful. Quality of food has gone down. Food nothing like in pictures. Worst than McDonald’s
Booked for Mother's Day, staff were very nice and waitress was friendly. The food was poor and not very enjoyable and was tainted by the disgusting smell of dirty dishwater from the plates!
Made me feel ill to be honest. It was pointed out to waitress who said it was probably the dishwasher!! Yuk