Frankie & Benny's - Grays Lakeside
There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high 'freakshake' for an indulgent treat.
When we got to the restaurant we was told there was no reservation made under my name and finally when we did get a table we was squashed into a table that was not suitable for how many of us there was. The service was great for how many people were there but could hardly hear the person next to us as it was so noisy.The food wasn’t great for the price I would have expected the food to b a lot hotter than what it was when it came out.
I like Frankie and Benny's and have eaten their many times but this was not one of the best. firstly your website said it was fully booked and I only got a table on open table, when we got to the restaurant it was 70% empty, but my main complaint was that my clazone pizza was not cooked properly, the cheese (which made up the bulk of the filling) was not melted, in fact it still looked like grated cheese. Not once was I asked how the meal was (which you normally ask so many times that is gets boring) however on this occasion I actually wanted to say something. luckily as cheese and all the meats could be eaten cold there was no problem eating an under cooked clazone pizza.
Well, we booked our table for 4.30pm through this app. We arrived at 4.20..we were told that our table wasn't yet ready and it'd be 20 minutes..no problem!. 45minutes and £40 in soft drinks later and we still didn't have a table... It turns out that the booking had been overlooked and we'd have to wait even longer despite other parties being shown to their tables.... So we had Chinese instead....