Frankie & Benny's - Kettering
There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high 'freakshake' for an indulgent treat.
Service poor. Pizzas tasteless. Complaints in restaurant brushed off. Impossible to contact head office either by email or the official complaint process. In comparison with other F & B'S this unit is very poor.
Chose frankie and benny's as it was very handy having been to the cinema on the same site. The service was fast and efficient and the food enjoyable.
Booked through operable.co.uk and upon arrival the restaurant knew nothing of our booking leaving a 9 year old disappointed on his birthday. Cheers.
The service was amazing, I cannot fault that. I ordered off the gluten free menu and as our waitress confirmed to the kitchen it was gluten free I have been very sick since. The food was average- it all tasted the same.
We visit Frankie & Benny's fairly regularly, and are always fairly pleased with the service and food provided. Just lately, we have been having to wait for a table, and have noted that others seem to get seated prior to us for no apparent reason, so I chose to pre-book a table in order to negate the wait - I was totally unimpressed with the waste of time that Open Table were - the booking wasn't known to F&B's, and the entire thing was a waste of my time - F&B's GOOD, Open Table RUBBISH