Frankie & Benny's - Selly Oak
Diabolical in virtually every respect. Arrived at 6pm on a Friday night. Despite only a handful of other tables being occupied, it took over 45 mins for the main course to arrive. Staff had evidently forgot about my burger. They came to apologise, but simply left my wife's pizza sitting under lights whilst we waited. When the food did arrive, the 'house special' burger was overcooked, bland and tasteless, the pizza was dry and the fries were luke-warm and chewy. I came expecting standard chain-restaurant food - certainly not gourmet cuisine - but this was really, really poor.
It was very busy as Fathers Day. Long wait for food and drinks. Food on the floor from previous diners. When food came, it was good. Had to ask for desserts to be put on a box to go as could not bear to sit there any longer. Paid bill via the F&B App which sped up our departure.
Great get together with friends good transport links for everyone. Excellent waitress Juli