Fredrick's Hotel & Restaurant
Our menus offer classic British cooking, with a modern French influence and are all created freshly for you by our dedicated team.
We only offer our Fredrick Bar menu at lunch time.
Great venue for your traditional afternoon tea. Delightful sandwiches served with warm scones, jam and clotted cream topped off with a selection of cakes. All washed down with tea from their wide selection. Service was attentive and all staff were friendly. Nice view so their gardens complimented the day.
The food was excellent. Tasty, well cooked, good quality ingredients and presented very well too. It was also very reasonably priced, especially given the quality.
However, it was let down by the ambience and the service. The hotel can do nothing about a lack of people in the restaurant, but it did feel odd being the only couple in the restaurant on a Sunday lunchtime, so there was only the atmosphere the two of us created!
The staff were friendly and well-meaning, but far from polished. A little more proactiveness and little things like setting the starter cutlery outside the main course cutlery would have pushed my mark for service higher than 3/5, and potentially pushed the overall mark to 5/5.
We would definitely go back, but maybe in the evening or for a more relaxed bar meal style lunch.
Pretty average. Went for afternoon tea. The place is a bit run down now and in need of some updating. Staff were very difficult to find to get more tea and even to pay. Food was ok for the price.
I must say, I was so disappointed with my visit to Fredricks. My friend and I went for afternoon tea and were really looking forward to it. But we both found the experience really disappointing. Firstly the afternoon tea cakes looked nothing like the advert, nowhere near as fancy. The scones were lovely but we only had about a couple of tablespoons of cream between the two of us which wasn’t enough!
The chap who initially gave us our tea was lovely but then once he had gone we didn’t see a soul. There was no one coming to check if we were ok or needed refills. I ended up drinking cold tea and my friend who had a coffee had nothing once that was finished. It wasn’t until we were practically finished that someone else came to have afternoon tea that we could actually grab someone to ask them for a refill!
The ambiance of the afternoon tea was awful. Initially there was lovely music in the background but after about 15 mins it was turned off and we were left in silence. All we could hear were staff in the next room shouting to each other about something or other. There was no atmosphere at all and we actually felt like we shouldn’t be there! I’ve been to a number of afternoon teas and this was by far the worst one I have had. However this was my friends first afternoon tea and we thought that Fredricks would be fabulous for a first time tea..... but she was so disappointed! I felt really bad for her! :( I don’t think I would come again.
Staff were attentive but just lacked ambience....