Genesis Vegan Restaurant
The food was good but not amazing. The service was terrible. We were sat for a while before we were brought any menus and when we asked about getting some small plates as a starter were told not to bother as it would take too long for the food to come out. There didn't seem to be enough staff serving and those who were there were not attentive. Some of the drinks we ordered didn't arrive.
We were sat next to the door but due to the large queue of diners waiting for a table next to us it was not a relaxing dining experience - especially since they were keeping the door open whilst they waited. Despite a large queue the service was very slow and even when we asked for the bill, we waited for a while before being able to pay.
It was quite a disappointing experience overall.
First time but certainly not the last time. Great on every aspect
Really nice and varied menu that was interesting. Keen to come back and explore more. Only thing letting it down was the service. The staff were not able to answer questions about the food and then appeared annoyed at us later on in the evening. The dessert took 25 minutes to arrive with constant assurances it was just about to arrive. When it did arrive, the plate was slammed down on the table making the ice cream on top fall off. I then asked for spoons to have with the dessert and these were also hastily thrown onto our table.
However, I do think the staff tried their best. Just could not cope with the demand at the time. Therefore, my friend and I opted not to pay service charge.
Big fan! Delicious food, beautiful restaurant, lovely staff!
Amazing vegan food in a cool restaurant - generous portion sizes too
Amazing Vegan Food! All my family members who are not vegan absolutely loved the food and cannot wait to go again. Would recommend to everyone!
Such a lovely place - decor, food, cocktails, staff etc. Just beware, the food is definitely not safe for a first date as you want to just inhale it.
Food was amazing. Flavours were well thought out. Service was good. The value for money was not so good, small portions and higher than average prices. Worth a visit but not sure I’d go back.
This place is a gem! The food is delicious and the laid back atmosphere and helpful service is great
I will definitely suggest at least one visit to this restaurant because the food is actually worth it - however the service is very poor. We were waiting for ages to be seated, served and also were insinuated to leave after our meal was just finished because the restaurant was filling up fast by the manager. We asked for water 5 times to 3 different people before it was actually brought to our table and we waited for way too long for our order to be picked up to the point where I got up and walked to the front of house to make my order. We clearly refused to pay service charge. I'm not sure I will go again unless the service gets better.
Geneis has a very unique amosphere and the food was very nice too. The only thing we were unimpressed with was that our waiter didn't follow simple rules such as not touching the rim of a glass when bringing it to the table and the food on the plate with his thumb. He might have been a new staff still we expected more from the service.
No service, have to get our own menus. Highchair was disgusting had to get it cleaned then clean it again ourselves. Food was poorly made and really expensive for what it was. Spent over 60 quid and left hungry. Never again.
Great food, bad service. Every single time I go there, the manager offer us some complimentary drinks because they always do something wrong. Please, fix your service, we would rather pay for everything rather than having to spend 2h20 at the table. Been waiting for 45min before to even have our drinks..
Not a very nice meal. Overpriced, heavy, and stodgy food, when it did eventually arrive well over an hour into our meal. The food order was wrong and sent back twice, to come back wrong again, and then never actually arrive. Service very very slow. Felt sorry for the young staff running around frantically under poor management. Definitely style over substance which is a shame as has a lot of potential.
A great restaurant with a lot of choice. Really enjoyed the food - if you're not vegan then it really doesn't make a difference as all the food is delicious and better than most non-vegan restaurants (coming from someone who isn't vegan). Good cocktails too.
was an amazing place to eat such a good vibe and delicious food!
Amazing I loved it, thank you. I will be sure to returning. Definitely recommend to all!
Food was delicious! Really lovely service and ambience. Would 100% recommend!
Excellent service. Tasty vegan food. No fuss friendly staff . I had a Vietnamese soup, absolutely delish. Will be back again
Service was a little slow but once you got someone’s attention you got what you needed. Food was delicious, but dessert was expensive for the size. will go again for sure.
I was really surprised with all the options.
Loved the chicken wings and the hot dog! I will definitely come again and recommend it to friends :)
Experimenting with delicious fusion food that tastes beyond and looks amazing too.
Horrible drain smell throughout meal. Nice service ok food
This place is amazing. The attention to detail is spot on. The food of course is the main attraction I ordered a host of dishes, each one more delicious than the next. The atmosphere is great, plants, interstellar designs, the walls are millennial pink and the soundtrack makes you think you’re in l.a definitely go here you will not be disappointed. A must visit!
Our dish (kimchi fries) was given to us cold twice yet we had to ask for it to be taken off the bill rather than it being offered which was a surprise. Our server told us nonchalantly that the reason the food was cold was because “the kitchen was small” and promptly took them away from us and put them in the bin without asking. Then when we got t paying the bill she didn’t give us a paper version she just told us the total amount which we paid at the same as asking for a paper copy (since when do you have to ASK for a paper receipt?) Then when we got the bill the fries were still on there and when I questioned our server I was told they weren’t on there despite me having the receipt in my hands showing her.so then there was a whole issue where we had to wait 10 mins for the manager to come over and give us a refund. Also Another dish (the ribs) was served freezing cold so we asked for them to be redone which was agreed and then a different member of staff came back and told us they had none left but reheated them for us which was fine, but We were still charged us full price for them which again surprised me. There were also a few other issues- because of all the issues we asked for a refund for the service yet the amount was shortchanged when we were given it and then quibbled over in cash instead of it just being given back to us on our cards. It’s a shame, I want to support all vegan restaurants like this and the food actually tasted really good but the staff were all over the place and we’re not apologetic that our food was stone cold and unwilling to compensate us for this without us asking which from my experience is standard practice in restaurants. So unfortunately we won’t be coming back.
The restaurant is only 10 mins walking distance from Liverpool Street tube station and very easy to find it.
Food is delicious, for those who are sceptical about vegan food I recommend it.
The food was delicious, but the portions were very small for the money we paid. The vibes of the resteraunt were brilliant, and we had a pleasant evening, but considering how much we paid we expected more for our money. Much better value vegan spots on the market I would recommend over here.
Amazing in every way!!!!!!
Great staff, great music, great venue, AMAZING FOOD & MENU & PRESENTATION
A must visit for a vegan in London
Having been here three times this year and everyone I've taken have said how surprised they are with how good the food is and they'd all go again. Although I can't find it anywhere on their website, the menu does seem to change quite regularly as dishes one month were no longer there the next. The food I can't complain about. Some music that suits the restaurant would be nice rather than shouting over the din when busy so people can hear you. There is a large service charge already attached when the service one some occasions hasn't been exceptional. Having to ask for more water numerous times only for it to be warm, and there being an issue with our bill which management knew about but instead of telling us beforehand, waited for us to find them and speak about it. All of that would be fine, if a 12.5% service charge weren't already attached. This isn't America, and service above and beyond wasn't received to warrant it. Would still go again as the food is outstanding and love the industrial diner decor.
Great balance of healthy and not so healthy dishes. Cute decor and chill vibe, fun staff, will definitely go back.
Quirky vegan restaurant not far from
Liverpool Street station. Great vegan food and drink. Wide selection. Burgers were huge. Highly recommended.
Genesis is a diner style place. There were plenty of available tables but we were shown to one immediately next to a very noisy couple which wasn't ideal. It wasn't made clear whether it was table service or order at the counter. It turned out to be table service but call the waiter over. They were always hovering nearby but would never just come over to ask if we needed anything. Once we'd worked it out, it was fairly pleasant service. It was a little frustrating that they didn't even offer us a dessert menu or the bill when they cleared the table. You really have to ask for everything.
The food was excellent but a little overpriced. The tacos are very small but delicious. The portions of fries are generous and tasty but a bit pricey at £5 each. All in we paid £35 for for two tacos, two portions of fries and two 330ml beers plus a discretionary 12.5% service charge which is automatically added to your bill and not pointed out.
Delicious vegan food with lots of gluten free options too. The food came quickly and service was friendly and professional. I will definitely go back again!
Fryer was broken so half of menu was off limits. They brought wrong food then took 40 minutes to bring out the right burger.
This is the second time I have visited Genesis, and I must say there was a vast improvement with the food. It was absolutely delicious! There were still some minor issues with our orders, but the team were great at making sure we were taken care of, and quickly sorted everything out. Recommend the "chicken" sandwich, and the gigantic sundae! :)
Very cool setting with an extensive vegan menu that offered healthy and less healthy options for all tastes. They had run out of a few options when we visited, but there was still plenty of choice and the food was excellent. Be warned - looking at the dessert menu is dangerous!
We were very unlucky, as the frier was out of order on the day of our booking, therefore half of the menu was not available (I'm afraid it was the better half...). We waited a really long time for some of our food (45 minutes for a taco when there are only 4 tables in the whole restaurant seemed a bit long). Food itself was very nice, I would definitely recommend it and would love to come back to taste some more! Good size portions and spot-on flavours. Staff wise: one of the waitresses was extremely nice, very professional and accommodating. Other staff members seemed to have lacked training, as they were not as accommodating - they were rushing us to place orders and 3 different waiters came by to ask if they can take away the menus (we wanted to keep one for a friend we were expecting to arrive any minute). In the end someone just rushed by and snatched it before we had a chance to protest. Well, print more menus if you're running low! Generally speaking though, service was correct, but staff could definitely use some retraining. Hope to see more personalised and attentive service next time I visit, especially if they automatically add service charge on top of the bill.
This was the best vegan food I’ve ever had!
This was the best vegan food I’ve ever had!
amazing as always. such good food, extremely tasty and outstanding quality
Excellent vegan food and the service was amazing, Genesis is ideally situated just a stones throw from Spitalfields Market.