Gepettos

4.6
icon/ic_reviewCreated with Sketch.
109 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
Italian

Top tags:

Casual
Gepettos of Helmsley is a family run authentic Italian restaurant headed by chef/manager Salvatore Pili.
Specialising in traditional italian food, seafood specials, artisan gelato and lashings of la dolce vita!
From classics such as Bolognese, Lasagne and Carbonara to Cod cheeks and clams, fresh mussels and Seabass Linguine. We have something to suit everyone.
Our thin crust Neapolitan style pizzas are freshly made to order. We also have steaks and chicken from the char grill.
Gluten free pastas and pizzas available on request.
Gepettos bistro has a wonderful ambience, friendly staff and is the perfect place for families, couples and friends.
join us for a chilled out evening of great food and good times. we look forward to welcoming you.
What 109 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
JM
London
1 review
Dined 4 days ago
Overall 4food 3service 3ambience 4

Visiting Helmsley for one night, we wanted to go to a family style Italian. Gepetto's fits the bill.

PE
Yorkshire
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Just love it been quite a few times and it’s always excellent in every way

S
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 4

Best Italian within a 30 mile radius of Helmsley - very popular, excellent pizzas, good service. Can be quite noisy, so not ideal if you're after a quiet night out. Also popular for takeaway pizza (though they stop takeaway orders when the restaurant is too busy to make sure in-house service is maintained)

PI
1 review
Dined 4 days ago
Overall 4food 5service 3ambience 5

Great food in a vibrant atmosphere but our meal was let down by poor service/timing of courses coming to the table. Waited almost 55 minutes for our starter - of cold meats bread and olives and then I hadn't cleared my plate before the waiter was wanting to take it away. Another 15 minutes wait then until Pizzas arrived. The restaurant was busy but that's no excuse for below par service. Overall the edge was taken off what otherwise was good quality food.

AM
Yorkshire
1 review
Dined on 4 October 2019
Overall 4food 4service 4ambience 4

It was great but we didn't realise we could have got 10% discount until we collected our tickets at the arts centre.

PA
Yorkshire
1 review
Dined on 2 October 2019
Overall 4food 5service 5ambience 4

Great Service and Great Food 👍

CS
1 review
Dined on 25 September 2019
Overall 5food 5service 5ambience 5

Typical Italian Restaurant with a great atmosphere, deliciously tasting food, quick and efficient service and great value for money. Ambience friendly without being imposing. Would recommend to anyone of all ages.

LA
Yorkshire
1 review
Dined on 22 September 2019
Overall 5food 5service 4ambience 4

Lovely little place with delicious food. Service was good, although I got the impression one staff member was new as she missed a couple of basic things. It didn't spoil our evening though. We found this place by chance as we were visiting the area but would definitely go back and would recommend!

FD
Cumbria
3 reviews
Dined on 14 September 2019
Overall 4food 4service 5ambience 5

Very good genuine Italian food, excellent service and great atmosphere.

s
London
1 review
Dined on 7 September 2019
Overall 4food 4service 5ambience 5

Great atmosphere, very noisy which didnt bother us, but could others.
Food really good , and service excellent

f
1 review
Dined on 6 September 2019
Overall 4food 4service 4ambience 4

This place has changed hands and is so much better than when the previous owners had it.

Food good, service friendly and attentive . Great vibe, busy all evening which is always a great sign.

SO
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Attentive and knowledgeable service who handled a gluten free diner confidently. Classic Italian food cooked well. We appreciated the card for our anniversary too - a thoughtful touch. Recommended.

JC
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Amazing pizzas and great value, polite and friendly staff. Really enjoyed our meal

CL
Yorkshire
1 review
Dined on 27 August 2019
Overall 5food 5service 5ambience 5

Had a really good, flavoursome meal in an interestingly quirky, authentic setting. Great vibe, holiday feel and welcoming staff made this a relaxing experience.

BB
Derbyshire
1 review
Dined on 24 August 2019
Overall 5food 5service 5ambience 5

Excellent would recommended it. Food great nice ambience, nice welcoming staff, all way way better than the other Italian in the village.

H
Yorkshire
2 reviews
Dined on 23 August 2019
Overall 4food 4service 4ambience 5

Very pleasant meal (pizza) , good service , plenty of atmosphere and a nice glass of Malbec. I would definitely recommend Gepettos and look forward to our next meal there.

JC
Warwickshire
1 review
Dined on 21 August 2019
Overall 5food 5service 5ambience 5

An absolutely superb restaurant, lovely atmosphere, eexcellent food, attentive friendly staff, only wish we lived closer.

EF
London
2 reviews
Dined on 18 August 2019
Overall 5food 5service 5ambience 5

Was fantastic in every aspect, a real Italian gem

JO
Manchester
2 reviews
Dined on 17 August 2019
Overall 5food 4service 5ambience 5

Great night with friends felt like a holiday restaurant lovely ambiance good food friendly staff

LT
Yorkshire
1 review
Dined on 16 August 2019
Overall 4food 4service 5ambience 5

Delicious food, large portions (couldn’t finish) staff friendly and efficient

g
Manchester
18 reviews
Dined on 30 July 2019
Overall 3food 3service 3ambience 3

Good value set menu. Service a little erratic.

AM
1 review
Dined on 30 July 2019
Overall 1food 2service 1ambience 1

The service was appalling, rude waitress. The house wine (the only wine served by the glass) was undrinkable. The menu was very limited and odd, who wants chips with their pasta? The carbonara was almost cold, not helped by the long wait for Parmesan which in the end we had to get up and go and remind them about. No one checked to ask if we were happy. The noise level was unbearable largely due to being sat on top of a large table with a child watching cartoons on his tablet at full volume - there were plenty of other tables we could have been shown to.

Gepettos
Responded on 7 August 2019

We are very shocked by this review. Please ring the restaurant and ask to speak to the owner and explain how the waiting staff were rude to you. We are a restaurant for all people including children. Ask if you want to move. I don’t recall any problem families here just happy families having fun. If something’s wrong speak out on the night instead of anonymously reporting things to the world. We’re not a stuffy old eating place. We’re vibrant, lively and passionate about what we do.

Report
OT
London
7 reviews
Dined on 28 July 2019
Overall 5food 5service 5ambience 5

Made a last minute booking on a Sunday and arrived earlier than the booking time. We were made very welcome and a table was cleared and set up for us whilst we sat and looked at the menu. The service was first class and very friendly. The food was beautifully cooked and presented, tasting authentic Italian. Would recommend and will return.

BS
Yorkshire
1 review
Dined on 16 July 2019
Overall 5food 5service 5ambience 5

We visit Gepettos whenever we are staying in Helmsley. It never disappoints. Excellent food in a pleasant environment with friendly, attentive staff. What more could you ask for?

RM
1 review
Dined on 16 July 2019
Overall 5food 5service 5ambience 5

Fantastic, they even did an off menu dish for our children which although not complicated really shows the difference between a genuine restaurant and chain one with fixed menus - this will now become a regular place to eat whenever we are on holiday in Yorkshire

R
Yorkshire
3 reviews
Dined on 30 June 2019
Overall 5food 5service 5ambience 5

Had a very nice meal and food and service were excellent. We will be back

n
1 review
Dined on 29 June 2019
Overall 2food 2service 1ambience 2

i dined at gepettos 3 years ago when we staying in the town on holiday and then the service was poor
very slow and 3 years later stayed in helmsley for the weekend for my wifes birthday and no change service very very slow , will go any more .

NM
1 review
Dined on 29 June 2019
Overall 5food 5service 5ambience 5

Food was amazing and the service was good considering how busy it was the only comment was the restaurant could do with some air conditioning.

JM
Yorkshire
1 review
Dined on 22 June 2019
Overall 5food 5service 5ambience 5

Amazing food enjoyed by all our party. Friendly staff. Would definately go back again

CD
1 review
Dined on 15 June 2019
Overall 5food 4service 5ambience 5

Early supper before Kiki Dee concert. Delicious food & great service. I had forgotten how good Gepettos is.
So good in fact that went again the following night, en famille, to treat Dad for Fathers' Day!

JM
1 review
Dined on 13 June 2019
Overall 4food 4service 4ambience 4

We booked a table here for a recent night in Helmsley. Décor was lovely and service efficient and friendly. Food was lovely with special mention to the garlic bread with sausage and the risotto. One negative was the salt & pepper which is contained within the same unit. My husband thought he was putting pepper on his meal (he likes a lot) but it was in fact salt! His fault perhaps, but it spoilt the taste of his meal. Wouldn't put us off returning or recommending

LM
1 review
Dined on 9 June 2019
Overall 4food 4service 5ambience 4

Lovely Italian restaurant with excellent menu choices. Generous portions and fresh, delicious food. Excellent service and very useful opening hours. We ate at 5.00 pm on a Sunday and were delighted to find somewhere serving a full menu at that time. We will certainly go again when we're next in Helmsley.

PE
Yorkshire
4 reviews
Dined on 7 June 2019
Overall 5food 5service 5ambience 5

I just love everything about it. Can’t fault anything. Staff are very good and friendly, the atmosphere is perfect and the food is always excellent.

DS
Yorkshire
1 review
Dined on 6 June 2019
Overall 5food 5service 4ambience 5

Excellent food and lots of choice. Very friendly staff making sure you have everything you need. We really enjoyed our meal and wine and found it reasonable too. Looking forward to returning when next in Helmsley

N
Yorkshire
3 reviews
Dined on 6 June 2019
Overall 5food 5service 5ambience 5

We loved this restaurant, well placed in the centre of Helmsley it’s friendly, helpful, efficient and serves great food, nicely presented and delicious. Our waitress gave us information about the dishes and made us feel important. We will definitely go again.

BB
Glasgow
7 reviews
Dined on 1 June 2019
Overall 3food 3service 3ambience 4

We are regular visitors to Gepettos, and on this occasion took family that were visiting Helmsley. Maybe they were just having an off night as it wasn’t as good as usual. We had to wait a while before we were checked in and shown to our table (it looked like they were short staffed as some of the usual waitresses were not there). The food was definitely not up to the usual high standards - I had a veggie pasta dish and everything was over cooked, it was pretty much mushy pasta and vegetables, and my husband didn’t enjoy his pizza. Still a great ambience and we love Gepettos so we will be back, just not up to the high standards we have come to expect.

PY
Nottingham
3 reviews
Dined on 28 May 2019
Overall 5food 5service 5ambience 5

Lovely, welcoming Italian in the middle of Helmsley. My husband and I loved the food and the atmosphere. Delicious, thin based pizzas. Excellent quality and value. Highly recommended.

JD
1 review
Dined on 24 May 2019
Overall 5food 5service 5ambience 5

What a lovely place to eat ..the menu is extensive, and the food cooked perfectly, I didn’t have wine with my meal, but did notice that there was a good selection on view
The staff are friendly and professional, I will definitely be eating at Gepettos again

WC
Norfolk
2 reviews
Dined on 17 May 2019
Overall 5food 5service 5ambience 5

The atmosphere was brilliant the moment you arrived. Cheerful friendly staff continually alert to customer needs . Good variety of excellent food offered.

LH
Yorkshire
1 review
Dined on 17 May 2019
Overall 5food 5service 5ambience 5

Favourite restaurant in Helmsley! Really lovely team, always very welcoming!

1
2
3