Gepettos

4.6
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119 reviews
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£26 to £40
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Italian

Top tags:

Casual
Gepettos of Helmsley is a family run authentic Italian restaurant headed by chef/manager Salvatore Pili.
Specialising in traditional italian food, seafood specials, artisan gelato and lashings of la dolce vita!
From classics such as Bolognese, Lasagne and Carbonara to Cod cheeks and clams, fresh mussels and Seabass Linguine. We have something to suit everyone.
Our thin crust Neapolitan style pizzas are freshly made to order. We also have steaks and chicken from the char grill.
Gluten free pastas and pizzas available on request.
Gepettos bistro has a wonderful ambience, friendly staff and is the perfect place for families, couples and friends.
join us for a chilled out evening of great food and good times. we look forward to welcoming you.
What 119 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
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OT
1 review
Dined on 9 November 2019
Overall5food5service5ambience5

Lovely restaurant, fantastic food even though pizza oven being serviced so none available but we were aware of this prior to attending, plenty of choice as alternative. Would definitely be returning

OT
Yorkshire
2 reviews
Dined on 9 November 2019
Overall5food5service5ambience5

We went to Geptettos for my daughters 13th birthday! We all enjoyed our food! There was a relaxed atmosphere and the staff were very friendly and helpful! Will definitely be visiting again!

CB
1 review
Dined on 6 November 2019
Overall5food5service5ambience5

Always a good meal, great friendly staff and pleasant atmosphere.

AB
Yorkshire
1 review
Dined on 6 November 2019
Overall5food5service5ambience5

Excellent meal, we will be coming again soon for another meal

MW
Yorkshire
1 review
Dined on 2 November 2019
Overall4food4service4ambience4

A very pleasant atmosphere, plenty of menu choices, delicious food and very friendly service.

DJ
Yorkshire
1 review
Dined on 30 October 2019
Overall5food5service5ambience5

My wife and I had booked an overnight stay in Helmsley and were unsure of what to do about our evening meal. We saw Gepetto’s online and thought we’d give it a try as most of the reviews were very good. We were surprised by how busy the restaurant was on a Autumn Wednesday evening and were glad that we had made a reservation. We were quickly shown to our table and given the menus. We decided that we weren’t ravenously hungry and so decided to just order a main course each and see how we felt after that. One of the things that I liked about the service was that when we placed our order, the staff did not try to get us to upscale (as so many places do) by suggesting garlic bread, olives etc but just took our order at face value. Neither me nor my wife are meat eaters and my wife ordered the vegetarian ‘Verdura’ pasta dish. I ordered a ‘funghi’ pizza. Both dishes came after a short wait and we were both impressed. My wife said that the ‘Verdura’ pasta was one of the best pasta dishes she has eaten (and we eat a lot of Italian food) and my pizza was very thin (as it should be) and well topped with mushrooms over a delicious tomato sauce. We enjoyed the mains so much that we decided to order dessert (something we hardly ever do) and my wife ordered the Amoretti and hazelnut ice cream and I had the ‘home-made’ tiramissu. We shared the desserts between us and both agreed that they were delicious. When the bill came, we thought that that was very reasonable too. Overall, an authentic and atmospheric Italian restaurant with very good service and very tasty food. We will be back when we are next in the area.

JN
1 review
Dined on 27 October 2019
Overall4food4service4ambience5

Great food and relaxing atmosphere had even with a 4 and 7 yr old in tow would definately recommend and will be returning before the end of the holiday

DP
1 review
Dined on 26 October 2019
Overall5food5service5ambience5

Lovely staff, great food, nice ambiance. We had a great night.

TK
Warwickshire
1 review
Dined on 26 October 2019
Overall3food3service2ambience2

Disappointed. Used to be a good Italian restaurant with a varied menu. Now predominantly pizza and pasta. Limited variety of pricey ‘specials’. Surly waiter. Wine not very chilled. Busy, but most people seemed to be having pizzas. Presumably locals don’t value proper Italian food as much as we do.

Gepettos
Responded on 28 October 2019

Hi When you dined here on Saturday night we had 11 starters, 10 pastas, 13 pizzas plus char grilled steak, chicken breast, homemade burger and fresh fish. Fresh mussels, sea bream medley, squid, and a lobster pasta. I will add all cooked by our Italian chef salvatore. If your missing the frozen fish and tinned mushrooms ( I kid you not) and squirty cream that were here when I took over I can’t help you! Or the microwave chocolate cake!! Maybe your not the food critique you think you are?😬

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LB
1 review
Dined on 17 October 2019
Overall5food5service5ambience4

Lovely food and very charming waitress. Warm atmospher

JM
London
1 review
Dined on 12 October 2019
Overall4food3service3ambience4

Visiting Helmsley for one night, we wanted to go to a family style Italian. Gepetto's fits the bill.

PE
Yorkshire
4 reviews
Dined on 12 October 2019
Overall5food5service5ambience5

Just love it been quite a few times and it’s always excellent in every way

PI
1 review
Dined on 12 October 2019
Overall4food5service3ambience5

Great food in a vibrant atmosphere but our meal was let down by poor service/timing of courses coming to the table. Waited almost 55 minutes for our starter - of cold meats bread and olives and then I hadn't cleared my plate before the waiter was wanting to take it away. Another 15 minutes wait then until Pizzas arrived. The restaurant was busy but that's no excuse for below par service. Overall the edge was taken off what otherwise was good quality food.

S
1 review
Dined on 12 October 2019
Overall5food5service4ambience4

Best Italian within a 30 mile radius of Helmsley - very popular, excellent pizzas, good service. Can be quite noisy, so not ideal if you're after a quiet night out. Also popular for takeaway pizza (though they stop takeaway orders when the restaurant is too busy to make sure in-house service is maintained)

AM
Yorkshire
1 review
Dined on 4 October 2019
Overall4food4service4ambience4

It was great but we didn't realise we could have got 10% discount until we collected our tickets at the arts centre.

PA
Yorkshire
1 review
Dined on 2 October 2019
Overall4food5service5ambience4

Great Service and Great Food 👍

CS
1 review
Dined on 25 September 2019
Overall5food5service5ambience5

Typical Italian Restaurant with a great atmosphere, deliciously tasting food, quick and efficient service and great value for money. Ambience friendly without being imposing. Would recommend to anyone of all ages.

LA
Yorkshire
1 review
Dined on 22 September 2019
Overall5food5service4ambience4

Lovely little place with delicious food. Service was good, although I got the impression one staff member was new as she missed a couple of basic things. It didn't spoil our evening though. We found this place by chance as we were visiting the area but would definitely go back and would recommend!

FD
Cumbria
3 reviews
Dined on 14 September 2019
Overall4food4service5ambience5

Very good genuine Italian food, excellent service and great atmosphere.

s
London
1 review
Dined on 7 September 2019
Overall4food4service5ambience5

Great atmosphere, very noisy which didnt bother us, but could others.
Food really good , and service excellent

f
1 review
Dined on 6 September 2019
Overall4food4service4ambience4

This place has changed hands and is so much better than when the previous owners had it.

Food good, service friendly and attentive . Great vibe, busy all evening which is always a great sign.

SO
1 review
Dined on 31 August 2019
Overall5food5service5ambience5

Attentive and knowledgeable service who handled a gluten free diner confidently. Classic Italian food cooked well. We appreciated the card for our anniversary too - a thoughtful touch. Recommended.

JC
1 review
Dined on 31 August 2019
Overall5food5service5ambience5

Amazing pizzas and great value, polite and friendly staff. Really enjoyed our meal

CL
Yorkshire
1 review
Dined on 27 August 2019
Overall5food5service5ambience5

Had a really good, flavoursome meal in an interestingly quirky, authentic setting. Great vibe, holiday feel and welcoming staff made this a relaxing experience.

BB
Derbyshire
1 review
Dined on 24 August 2019
Overall5food5service5ambience5

Excellent would recommended it. Food great nice ambience, nice welcoming staff, all way way better than the other Italian in the village.

H
Yorkshire
2 reviews
Dined on 23 August 2019
Overall4food4service4ambience5

Very pleasant meal (pizza) , good service , plenty of atmosphere and a nice glass of Malbec. I would definitely recommend Gepettos and look forward to our next meal there.

JC
Warwickshire
1 review
Dined on 21 August 2019
Overall5food5service5ambience5

An absolutely superb restaurant, lovely atmosphere, eexcellent food, attentive friendly staff, only wish we lived closer.

EF
London
2 reviews
Dined on 18 August 2019
Overall5food5service5ambience5

Was fantastic in every aspect, a real Italian gem

JO
Manchester
2 reviews
Dined on 17 August 2019
Overall5food4service5ambience5

Great night with friends felt like a holiday restaurant lovely ambiance good food friendly staff

LT
Yorkshire
1 review
Dined on 16 August 2019
Overall4food4service5ambience5

Delicious food, large portions (couldn’t finish) staff friendly and efficient

g
Manchester
18 reviews
Dined on 30 July 2019
Overall3food3service3ambience3

Good value set menu. Service a little erratic.

AM
1 review
Dined on 30 July 2019
Overall1food2service1ambience1

The service was appalling, rude waitress. The house wine (the only wine served by the glass) was undrinkable. The menu was very limited and odd, who wants chips with their pasta? The carbonara was almost cold, not helped by the long wait for Parmesan which in the end we had to get up and go and remind them about. No one checked to ask if we were happy. The noise level was unbearable largely due to being sat on top of a large table with a child watching cartoons on his tablet at full volume - there were plenty of other tables we could have been shown to.

Gepettos
Responded on 7 August 2019

We are very shocked by this review. Please ring the restaurant and ask to speak to the owner and explain how the waiting staff were rude to you. We are a restaurant for all people including children. Ask if you want to move. I don’t recall any problem families here just happy families having fun. If something’s wrong speak out on the night instead of anonymously reporting things to the world. We’re not a stuffy old eating place. We’re vibrant, lively and passionate about what we do.

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OT
London
7 reviews
Dined on 28 July 2019
Overall5food5service5ambience5

Made a last minute booking on a Sunday and arrived earlier than the booking time. We were made very welcome and a table was cleared and set up for us whilst we sat and looked at the menu. The service was first class and very friendly. The food was beautifully cooked and presented, tasting authentic Italian. Would recommend and will return.

BS
Yorkshire
1 review
Dined on 16 July 2019
Overall5food5service5ambience5

We visit Gepettos whenever we are staying in Helmsley. It never disappoints. Excellent food in a pleasant environment with friendly, attentive staff. What more could you ask for?

RM
1 review
Dined on 16 July 2019
Overall5food5service5ambience5

Fantastic, they even did an off menu dish for our children which although not complicated really shows the difference between a genuine restaurant and chain one with fixed menus - this will now become a regular place to eat whenever we are on holiday in Yorkshire

R
Yorkshire
3 reviews
Dined on 30 June 2019
Overall5food5service5ambience5

Had a very nice meal and food and service were excellent. We will be back

n
1 review
Dined on 29 June 2019
Overall2food2service1ambience2

i dined at gepettos 3 years ago when we staying in the town on holiday and then the service was poor
very slow and 3 years later stayed in helmsley for the weekend for my wifes birthday and no change service very very slow , will go any more .

NM
1 review
Dined on 29 June 2019
Overall5food5service5ambience5

Food was amazing and the service was good considering how busy it was the only comment was the restaurant could do with some air conditioning.

JM
Yorkshire
1 review
Dined on 22 June 2019
Overall5food5service5ambience5

Amazing food enjoyed by all our party. Friendly staff. Would definately go back again

CD
1 review
Dined on 15 June 2019
Overall5food4service5ambience5

Early supper before Kiki Dee concert. Delicious food & great service. I had forgotten how good Gepettos is.
So good in fact that went again the following night, en famille, to treat Dad for Fathers' Day!