Gillray's Steakhouse

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1. HH

   HayleyH

   London

   9 reviews

   vip
   1.0

   9 reviews

   Dined 4 days ago

   overall1food1service3ambience1

   No atmosphere, food very expensive and mediocre. Waiting staff try hard but not a good restaurant and overpriced

   Report
2. DD

   DeeD

   Orange County

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service2ambience2

   Service was very slow. They were out of certain top shelf vodka’s and gin’s. The steak was undercooked. The chicken was over cooked and dry. The Caesar salad, however, was delicious. The worst part of the evening was how warm it was in the restaurant, it was so uncomfortable. The staff said there was nothing they could do. Would not go back.

   Report
3. AS

   AdamS

   London

   1 review

   2.0

   1 review

   Dined on 8 August 2022

   overall2food2service3ambience3

   Expensive for the quality of food. Starters good but the mains disappointed. Somewhat "touristy".

   Report
4. DT

   DavidT

   Dorset

   1 review

   5.0

   1 review

   Dined on 7 August 2022

   overall5food5service5ambience5

   Excellent food. Marvellous service. All the staff were very attentive and courteous. We’ll done to everyone.

   Report
5. A

   Anonymous

   London

   1 review

   2.0

   1 review

   Dined on 5 August 2022

   overall2food1service3ambience2

   On first arriving the bar area looked lovely with an impressive bar and great views however the seating was worn with cracked leather and missing buttons. We were asked to initally sit in the bar area while we had short wait to be seated. Our table was in the far corner at the window. While the view was spectacular the windows were not clean. The dress code was smart casual however the resturant was filled with hotel guests in lounge wear. Our cocktails and wine were good but the steaks and chips took over an hour to get to us. The steaks were supposed to be medium but were well done and tough to chew. The sides had clearly sat under a warming lamp for far too long, again chewy. The bacon jam was good. We decided to give desert a miss for fear that it would take another hour to arrive. The price was far too inflated for the quality of food and frankly there a far better steaks in London for a third of the price. Not worth it.

   Report
6. T

   Tobl

   1 review

   1.0

   1 review

   Dined on 5 August 2022

   overall1food2service1ambience2

   The gap between price performance does not match!

   Report
7. JG

   JamesG

   London

   25 reviews

   vip
   3.0

   25 reviews

   Dined on 5 August 2022

   overall3food3service5ambience4

   Can’t fault the staff and the service. They were welcoming and friendly. The food was slightly disappointing. Booked a table for 5pm as was going the theatre but we weren’t seated until quarter past as the restaurant wasn’t ready. Once we ordered the food took just over 30 mins to arrive - which normally I wouldn’t mind if the meal was then amazing but it was distinctly average. It wasn’t worth complaining or sending back but equally it wasn’t WOW and we left talking about the building rather than the food.

   Report
8. OT

   OpenTable Diner

   Austin

   1 review

   2.0

   1 review

   Dined on 5 August 2022

   overall2food2service2ambience4

   The staff was very kind and it was a cool restaurant that we booked for our anniversary but my wife has a severe gluten (celiac) and dairy allergy. The staff was great and brought out a gluten free menu and my wife did fine for the appetizer and entree. However, they brought us a dessert for our anniversary that they said was gluten and dairy free but it triggered a reaction for my wife. We’ll be protesting the charge accordingly.

   Report
9. M

   Manyaz1

   London

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 4 August 2022

   overall5food4service5ambience5

   excellent service, my friend's steak was overcooked, they took it and two glasses of wine off the bill with no fuss. Good views & food

   Report
10. C

    Chris

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on 3 August 2022

    overall5food5service5ambience4

    I was pleased by my experience here. I ordered a steak, which was perfectly cooked. The salad and dessert were both excellent. Staff were very attentive and provided great service.

    Report
11. DF

    DomenickF

    Savannah

    1 review

    4.0

    1 review

    Dined on 1 August 2022

    overall4food5service5ambience4

    Would come back, great service bit pricey but worth it

    Report
12. AH

    AndyH

    Orlando

    1 review

    5.0

    1 review

    Dined on 1 August 2022

    overall5food5service5ambience3

    Overall the lunch experience was very good. However we had a good view over the Thames but was sat next to a cutlery cupboard. Staff were continually topping up the knives and forks which was very noisy when we were trying to have a chat. Waited a ages for our drinks order. Maybe the cutlery cupboard could be moved.

    Report
13. k

    karlm

    London

    1 review

    5.0

    1 review

    Dined on 31 July 2022

    overall5food5service5ambience5

    great views, great food, love coming to this place

    Report
14. BP

    BrianPaul

    Cheshire

    1 review

    4.0

    1 review

    Dined on 30 July 2022

    overall4food4service5ambience5

    Enjoyed the whole experience, staff where attentive and friendly. I was disappointed with my steak, but everything else was perfect.

    Report
15. CB

    CarolynB

    London

    6 reviews

    5.0

    6 reviews

    Dined on 29 July 2022

    overall5food5service5ambience5

    A special occasion meal - and The Chefs' Hat menu delivered. The asparagus starter was fresh and tasty, the trout mains was superb and the knickerbocker glory was the best I've ever tasted! A glass of wine was £9 - lowest price, but very nice. The staff were attentive and polite.

    Report
16. WP

    WendyP

    Kent

    1 review

    5.0

    1 review

    Dined on 28 July 2022

    overall5food5service5ambience5

    Lovely setting, watching the river. Very good menu choices. The gin and tonic cured salmon and my fillet steak with sauce were excellent. My husband enjoyed his choices of calamari and squid ink mayonnaise and fish and chips. My only quibble was £4.50 for Pepsi in a small glass filled with ice cubes. Feel it was over priced. Otherwise would definitely recommend for a special occasion as on the expensive end of what we would usually spend.

    Report
17. OT

    OpenTable Diner

    London

    3 reviews

    vip
    1.0

    3 reviews

    Dined on 23 July 2022

    overall1food1service1ambience1

    Dreadful experience. Tourist trap restaurant. Inedible food. Loads of staff standing around doing nothing. Completely disorganized. Took over an hour to make two kids meals, a salad and a burger.

    Report
18. OT

    OpenTable Diner

    Phoenix

    7 reviews

    vip
    3.0

    7 reviews

    Dined on 22 July 2022

    overall3food2service4ambience2

    Booked a reservation weeks in advance and given a table at the entrance without a view of the Thames. Server was very nice, friendly, and did a very nice job and had good support around to assist. Food was a major let down, their prime rib was a waste of money. It wasn’t prime, it was fatty but without flavor…not sure how that was possible, the other appetizers and entrees were unmemorable. Was a major let down for an experience that was hyped and recommended.

    Report
19. SM

    SimonM

    London

    1 review

    5.0

    1 review

    Dined on 20 July 2022

    overall5food5service5ambience5

    Amazing location Great food and friendly staff and service Issue with an incorrect charge on my Credit Card was quickly resolved

    Report
20. RM

    RyanM

    1 review

    5.0

    1 review

    Dined on 18 July 2022

    overall5food5service5ambience5

    From the minute your greeted at the door to the minute you leave the service is superb. The food is unreal & the gins are amazing. Will be back for a third time.

    Report
21. l

    lisam

    London

    1 review

    2.0

    1 review

    Dined on 16 July 2022

    overall2food4service1ambience2

    Seated right next to till before I asked to be moved as staff just standing around this till, then had to wait 20 mins for our drinks order which clearly had not been ordered. Staff just standing around chatting to each other, would not rush back.

    Report
22. KB

    KarenB

    1 review

    5.0

    1 review

    Dined on 14 July 2022

    overall5food5service5ambience5

    We went to celebrate my partners birthdays and had the most lovely time! Our waitress Vianne could not have been nicer and the food was superb! Thanks for a great time, Karen and Ed

    Report
23. JB

    JulienB

    1 review

    2.0

    1 review

    Dined on 13 July 2022

    overall2food1service4ambience3

    Quite expensive for some ok meet that was overcooked

    Report
24. AM

    AmandaM

    Orlando

    1 review

    3.0

    1 review

    Dined on 10 July 2022

    overall3food3service3ambience3

    Steak was over cooked and when we mentioned it to the waitress her response was "no i don't think so". We asked to move tables due to the sun blazing through the window, there were lots of empty tables but they just lowered the blind, however it didn't stop the heat. Overall just looked a bit dated and not worth the money

    Report
25. KS

    KimS

    Key West

    68 reviews

    vip
    3.0

    68 reviews

    Dined on 9 July 2022

    overall3food3service2ambience3

    We were staying at the Marriott County Hall & thought this would be convenient our first night in London. We were disappointed with several aspects. Once we were seated it took awhile for a waitstaff to greet us. It was also very warm in there. Not sure if the AC was working. The food was good that we ordered, however the lobster I ordered was delayed & we had to ask for the waiter to check on it.

    Report
26. IL

    IheartLondon

    Edinburgh

    1 review

    2.0

    1 review

    Dined on 8 July 2022

    overall2food2service2ambience2

    Having previously had a fantastic afternoon tea experience within the library of this Marriott hotel, we decided to try their restaurant Gillrays. However, this was an experience I would not repeat. It was extremely overpriced for what was quite frankly extremely average food. Pre arrival I thought I was going to go for the chefs hat menu, however the menu had since changed from what was shown online. As there was nothing on the new chefs hat much to my liking I opted for the fish and chips from the a la carte priced at £23!! This wouldn’t have been ridiculous had it been the best fish and chips I’d ever had, however, whilst it was not what I could say was terrible, it was certainly the least tasty fish and chips I’ve ever had. The fish lacked any flavour as did the chips which were bordering on a bit dry. The ‘posh’ peas were basically mushy peas with some whole ones throughout. The tartare sauce was not home made, it was from a well known little jar served on the side! On the back of this I decided not to order the sticky toffee pudding priced at £11 in case it was a similar experience I.e. extremely overpriced and extremely average. I do not mind at all paying slightly higher prices for great food but this was not! The other two diners I was with opted for the chefs hat, good value at £28, but the potatoes on the starter were a bit hard, the rump steak (£7 supp) was a bit tough, chips same as above and nothing else served with it. Overall, I feel if you are going to charge these a la carte prices the food should be very good, however it appears here that they think the location is enough to charge these inflated prices. And even the view is only good if you are the right table, so not worth paying this even for a view which you may or may not get. The service was okay but certainly not worth the £15 service charge, and there was no atmosphere whatsoever. This was the least satisfactory meal we had in our whole trip. There are much better places to eat in London!

    Report
27. J

    James

    San Antonio

    5 reviews

    3.0

    5 reviews

    Dined on 6 July 2022

    overall3food3service2ambience3

    I think our server was in training and tried to give benefit of doubt. Excited about the Gin Bar, but he had limited knowledge and told us they gin 🤦🏼‍♂️ We had to ask several times for refills; not attentive. Food was great but overpriced. Nice views and doors to outside but many flies were in the building around our table.

    Report
28. SW

    SiobhanW

    London

    15 reviews

    vip
    3.0

    15 reviews

    Dined on 3 July 2022

    overall3food2service5ambience3

    Firstly I’d like to acknowledge Carla who was a wonderful receptionist working there. Her team were polite, friendly and professional. I was a solo diner and their service was top. Unfortunately the food just wasn’t up to scratch. For starter I opted for the calamari which disappointingly, was very chewy but the squid ink dip was nice. I went for the roast dinner, sirloin steak. I asked for my steak rare which is was but this unfortunately was the only good part of lunch. The potato’s were anaemic, stale and reheated. The Yorkshire pudding again tasted and looked reheated. I’m a huge fan of truffle but in the cauliflower cheese it was just overbearing. The broccoli was bland and soaking like it had been nuked in the microwave. Carrots were nice and crunchy allbeit bland as was the swede and celeriac mash. The gravy was unseasoned and tasted cheap. It was so disappointing and for the first time I didn’t eat nor finish. Again I cannot fault Carla, she apologised and removed the roast from the bill. She informed me that my comments would be relayed to the kitchen to prevent it happening again. Hopefully the kitchen were just having an off day. The 3 stars are purely based on service not food.

    Report
29. LD

    LaraD

    Lancashire

    1 review

    3.0

    1 review

    Dined on 2 July 2022

    overall3food3service4ambience4

    Cesear salad with steak wasn't great but good view and atmosphere

    Report
30. PS

    PattiS

    Chicago

    1 review

    4.0

    1 review

    Dined on 1 July 2022

    overall4food4service4ambience4

    Very good experience! Good food and service and kind waiters who sang Happy Birthday and brought a yummy dessert to our granddaughter!

    Report
31. OT

    OpenTable Diner

    Phoenix

    6 reviews

    vip
    3.0

    6 reviews

    Dined on 25 June 2022

    overall3food3service4ambience4

    Was looking for a late lunch place in the city around the area we were going to be at and found this place with a wide availability. The picture looked good and we decided to try. The place is sooooo hard to find. It’s a nice place aesthetically wise. They were training a new guy…poor guy was so nervous. Let’s start with the drinks are so overpriced and not a wide selection of cocktails or beers. I had the squid starter plate. It was okay, way too salty. Same with my dish, I hate the sirloin stale…once again WAY too salty. The Parmesan Garlic potatoes were really tasty. I would not recommend

    Report
32. m

    mikel

    London

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Thank you for making my partner's birthday memorable. Thank you for the warm welcome and excellent food service. Steak and side disshes are all awesome. Staffs are friendly and very accomodating. Keep up the good work. In Gods willl, we will come back when we visit London again.

    Report
33. S

    Sally

    London

    6 reviews

    5.0

    6 reviews

    Dined on 18 June 2022

    overall5food4service5ambience4

    Really lovely evening, great location and good food

    Report
34. MM

    MartinM

    London

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Best steak in London Really very well prepared Tasty as well First time I did not used salt and pepper Perfect

    Report
35. k

    karenh

    London

    7 reviews

    4.0

    7 reviews

    Dined on 9 June 2022

    overall4food4service4ambience4

    Lovely setting, and easily accommodated my dietary requirements. The food was well presented and service was excellent. Drinks a little expensive

    Report
36. AS

    AlanS

    New York Area

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5

    Food was amazing bullhead steak cooked to perfection chicken dinner was great no complaints whatsoever and staff were lovely

    Report
37. A

    Adam

    Las Vegas

    1 review

    2.0

    1 review

    Dined on 2 June 2022

    overall2food3service1ambience3

    Very disappointing experience. Theatre menu was booked for 5.45pm, however food was so slow to come out, we had to rush our main course and hurry out, without getting a dessert. The main took nearly an hour to come out. They then charged us as if we did have 3 courses, even after trying to explain we didn't have time for the dessert. Eventually, they took the extras off the bill. Furthermore, the steak was very average and they forgot to bring out the sauce.

    Report
38. a

    andyb

    London

    7 reviews

    5.0

    7 reviews

    Dined on 1 June 2022

    overall5food5service5ambience5

    Great service friendly staff . Good food

    Report
39. AR

    AshokR

    1 review

    5.0

    1 review

    Dined on 1 June 2022

    overall5food5service5ambience5

    Food was exceptionally good. Service was class. The most importantly they attended to all my kids needs. Great F&B team and the energy was brilliant. It is my nth visit but always exceptional service by the team. I am Titanium member with Marriott and Gill rays never fails to surprise me in a good way :)

    Report
40. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on 31 May 2022

    overall5food5service5ambience5

    The views of the London Eye and Thames were lovely plus an excellent lunch - the food was expensive but terrific

    Report