Giraffe - Bath

3.6
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97 reviews
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£25 and under
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Fusion / Eclectic

Top tags:

Casual
Based in the Southgate development, you’ll find us just across from both the bus and train stations. Inspired by New York’s clubby coffee shops and restaurants, this giraffe is divided over 2 floors with a fab cosy mezzanine level where you can chill out morning, noon or night overlooking the central bar which is perfect for a quick espresso or cocktail any time of the day.

Special Offers

Giraffe Feel Good Christmas: 2 courses £15.95 / 3 courses £18.95

Book your party before the 27th November and receive a free upgrade to 3 courses and a free glass of prosecco for all. To secure your booking the party organiser will be required to provide their credit card details. £5 per person will be charged only if the booking is cancelled within 48 hours, or in the event of a no show. If there are any amendments required for your booking please allow us at least 24 hours notice. No discount or promotions to the Christmas menu.

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service. For bookings over 20 diners, please contact the restaurant directly to check availability

Valid For: 4 - 20 people

Starts: 6 November 2019

Ends: 31 December 2019

Availability: Sun 09:00-22:00
Mon-Thu 08:00-22:00
Fri 08:00-23:00
Sat 09:00-22:00

What 97 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.7
food
3.7
service
3.6
ambience
3.8
value
Noise · Moderate
67% of people would recommend it to a friend
5
4
3
2
1
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CH
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great service, delicious food and incredibly child friendly, my 4 year old particularly liked the option for broccoli (really!), the colouring in sheet and not forgetting the giraffe outside the door! Thank you!

SM
1 review
Dined 5 days ago
Overall3food3service3ambience3

Some confusion with reservations initially but was resolved quickly. Several menu choices were not available. However overall a pleasant meal. Chose Giraffe as they take lunch time booking which some other restaurants don’t.

JH
1 review
Dined on 6 November 2019
Overall5food5service5ambience5

Good menu, really good food, very friendly service

J
Bath
1 review
Dined on 30 October 2019
Overall4food4service5ambience4

Very helpful.
We always come when we visit our son in Bath-good value, nice ambiance and fab service.
We are a large party with 7 children and we always feel welcome.
Maybe some gluten free alternatives?

BF
1 review
Dined on 7 October 2019
Overall3food3service4ambience3

We had excellent service although they weren't super busy so couldn't comment for peak hours. The booth we were sat at was a bit grubby, the chairs were stained and looked like they needed a good wash and the table was a little sticky. Food came out quick enough and was always hot. The food was slightly underwhelming and could have had a little more flavour, but good portion sizes. We enjoyed ourselves but luckily had a 50% off voucher as it wasn't worth the full price. Probably won't rush back again.

CH
Bath
1 review
Dined on 5 October 2019
Overall4food4service3ambience3

Quite hectic but it was rugby day, always seems to be quite noisy including the music

KF
Bath
1 review
Dined on 27 September 2019
Overall1food1service3ambience2

Dirty glasses, burnt food....
Wouldn’t recommend it to anyone

SJ
Bath
1 review
Dined on 22 September 2019
Overall1food3service1ambience3

The meal was largely ok, however prior to service one of the waiters cleaned the tables with the most toxic cleaning spray. I breathed in the fumes and spent the next 10 minutes coughing and wheezing outside. Not very happy.

JJ
1 review
Dined on 21 September 2019
Overall3food2service4ambience2

Unfortunately we did not have a great experience. Everything we ordered we were then told they had ran out after waiting numerous minutes. Then ordered a burger and it was stone cold when we received it.

LG
1 review
Dined on 21 September 2019
Overall1food1service1ambience1

The usual queues at the door, you can’t escape this even when you’ve booked a table. They don’t actually reserve a table for you so have to wait for a table regardless. Front of house staff rude, was sat in a very dark walk through area to then just be looking at a concrete wall. One good point, The guy serving us was really friendly and enthusiastic. The food we ordered was really really over cooked and swimming in grease, even my Penang bang salad wasn’t to its usual standard. I did advise the waiter of this. I would never eat at this branch again. Cabot Circus Branch 100 times better in every way. Eating out is an expense and treat, hugely disappointing.

S
Bath
1 review
Dined on 14 September 2019
Overall2food3service1ambience2

Poor experience - staff were unfriendly and uninterested in our party. Not all menu choices were available - waiter was so disinterested in us we had to keep chasing him for extra drinks and after 30 minutes from clearing our table we had to hunt him down again to get the bill as we ran out of time for dessert / coffee!

Not been to giraffe in a long time but wind be rushing back

AR
1 review
Dined on 25 August 2019
Overall2food3service1ambience5

The service was so bad, they were perfectly nice but even for a table of 7.. We couldn't keep their attention. My nephew found a piece of bone in his salad... We asked for a drink for my sister more than 4x! Even got up and walked up to a staff member to chase it up and it still didn't arrive until we asked a 4th time! Due to my nephew finding a piece of bone in his salad they offered to make his meal free, but when we got the bill again which took a long time to get they had used the meerkat buy one get one free but didn't seem to have taken off my nephews meal just used the offer we already had! By this point we just couldn't be bothered anymore so paid and left.

SG
1 review
Dined on 21 August 2019
Overall4food5service5ambience3

Whilst I would recommend Giraffe - Bath to a friend, it was concerning that there were quite so many flies at the window where we were sat. Varying in size, they were troublesome. I didn't ask to be moved and perhaps I should have. The place felt as if it needs a bit of a spruce up. Otherwise the food was lovely and our first server (who went for a break half way through our meal so wasn't able to catch her name) was lovely. Bright, smiley and very helpful when choosing our dishes. We will be back, but perhaps we'll ask for a different table next time!

NH
1 review
Dined on 18 August 2019
Overall5food5service5ambience5

Waitress was lovely kind and very helpful . Unfortunately the children did not like the pasta they ordered and she offered let them pick a different meal from the menu which was prepared fast and we are extremely thankful for this .

PS
1 review
Dined on 14 August 2019
Overall4food4service5ambience2

Food and service were good. Background music was far too loud & intrusive. Menus were dirty & sticky.

S
1 review
Dined on 3 August 2019
Overall4food5service3ambience4

Lovely food and drink with a good selection available. Our party of 3 had a meat eater, vegetarian and vegan and there were plenty of options for all three of us. Table service was quite slow considering we were in there off peak however our servers were very polite and helpful when they did get round to us.

G
Bath
1 review
Dined on 30 July 2019
Overall5food5service5ambience5

Great food and great staff will be returning again

OT
Bath
1 review
Dined on 25 July 2019
Overall4food4service2ambience4

Lovely lunch albeit we had to wait some 20 minutes after ordering before our drinks arrived. It was only when I prompted staff that they brought them to us stating apologies for forgetting . We had already started our food just before our drinks arrived . This wasn’t great service in my opinion .

DH
1 review
Dined on 13 July 2019
Overall5food5service5ambience5

The staff were very helpful, friendly & professional, and were able to answer all of our queries relating to the food menu
The food was all delicious, piping hot & timely
The Prosecco Bellini cocktails were delicious, I would definitely recommend trying them !!
Will definitely be back for both the food & drink.

W
Bath
2 reviews
Dined on 11 July 2019
Overall2food2service1ambience2

Very average food, but dreadful service. Very slow and staff so glued to the tablet screens they wear on their wrists, it was impossible to get their attention when we wanted something.

OT
Bath
2 reviews
Dined on 6 July 2019
Overall5food5service5ambience4

For a busy Saturday afternoon the staff were great. Happy and polite. The food arrive in perfect time and was yummy.

e
Bath
1 review
Dined on 16 June 2019
Overall2food3service1ambience1

Taste of food was the only good thing. They ran out of a few main dishes but didn’t tell us before we chose so went through the feeling of being disappointed. One dish came out wrong. I put on the booking it was for a birthday but this never got mentioned by staff. We refused to pay optional service charge as didn’t feel it was earned, but they came after us saying we hadn’t paid the full bill!

MP
1 review
Dined on 15 June 2019
Overall1food2service2ambience2

If you are gluten free then i would avoid Giraffe. As a gluten free customer, it is not unreasonable to be given a gluten free menu, or be talked through your options with a member of staff. At Giraffe you are handed a multi page document of all dishes on the menu listing which allergy items are in each.

So, that means, you look at a dish on the menu, find the corresponding dish in the multi-page document see if it contains any ingredient that has gluten in it and decide if you can eat it.

Seriously poor customer experience which i will not be repeating. A shame as the food was actually ok.

B
1 review
Dined on 8 June 2019
Overall5food5service5ambience5

Great service and friendly, the only thing i would say is, the option to add gratitude to the bill, it is automatically added on which i think should be optional.

EW
Bath
1 review
Dined on 31 May 2019
Overall4food4service5ambience4

Nice food, the tapas was really good maybe. Although the chips were quite over priced. The waitress was very helpful and smiley 😊

1
Savannah
20 reviews
Dined on 18 May 2019
Overall4food4service4ambience4

Small plates after a long travel day were nice. Good service, well-prepared food

JO
Bath
8 reviews
Dined on 12 May 2019
Overall4food4service4ambience4

Giraffe provides tasty food at reasonable prices but is probably not the the place to go to for a special evening out. Service is usually friendly and welcoming but on my last visit our waitress was unaware of the 2 or 3 course fixed price meal which is advertised on line. When I showed her my iPhone screen she went off to see the manager and came back with the appropriate fixed price menu. I was left with the impression that Giraffe Bath prefer diners to order from a la carte.

FM
London
8 reviews
Dined on 12 May 2019
Overall3food2service2ambience3

Chicken burger only had a tiny piece of chicken breast. Fries were cold. No water offered for the table and mediocre service. Yet another Bath chain which doesn’t need to rely on repeat business so has just let standards slip.

SJ
1 review
Dined on 11 May 2019
Overall5food5service5ambience5

The service was outstanding Martin who looked after us so well. Food was nice and hot. Can't fault anything.

WO
1 review
Dined on 5 May 2019
Overall3food3service3ambience3

Nice place to eat. Great for date nights.
The location works for walking distance from the train station.

GD
1 review
Dined on 27 April 2019
Overall4food5service3ambience4

Enjoyed a meal out at Giraffe, food was good and so was the atmosphere
Only little gripe is that the waiting staff could be a bit more present and one or two of them could do with being a bit happier whilst serving

SH
Bath
1 review
Dined on 24 April 2019
Overall4food4service2ambience5

Really nice food but the waiter wasn’t very friendly or enthusiastic

D
Bath
1 review
Dined on 23 April 2019
Overall4food4service3ambience4

We had a lovely meal and the waiter was friendly. Service was slow but fortunately we were not in a rush.

JB
London
1 review
Dined on 15 April 2019
Overall2food2service3ambience2

Service was fine but table we sat at was grubby - food and grease marks on chairs and floor. Food not great - chicken dry and salad accompaniment odd - spinach leaves with tiny diced tomatoes very tasteless.

p
Bath
1 review
Dined on 9 April 2019
Overall2food3service1ambience1

We were kept waiting for an hour for our food, it was lunchtime in school holidays so it was busy but even so they shouldn't book tables at the same time if they cannot cater for them. The waiting staff were apologetic and were good it wasnt really their fault - the kitchen couldnt cope with the number of orders. I think it was simply down to too few kitchen staff. The food was good, however the kids couldn't have the chirros because the wait would have been too long and we were already way behind time.

JC
1 review
Dined on 9 April 2019
Overall3food3service3ambience3

I've visited this restaurant before and had excellent service and lovely food but recently it's gone down hill, which is a shame. I appreciate its the school holidays but it wasn't overly busy and that's not an excuse to let standards drop. Our table was dirty, the high chair my granddaughter sat in was sticky and there was food under the table. Most of the food was average but my daughter said she really enjoyed her burger. The service was minimal, they took our order, they brought us our food. No one asked if everything was ok or checked we had everything. I will visit again, on my own, just in case this was an off day but on the result of this visit I wouldn't recommend this restaurant.

GL
Bath
1 review
Dined on 7 April 2019
Overall5food5service5ambience4

Lovely warm welcome, staff were friendly and polite. Nice clean tables.
Lovely lunch out with a friend.
We didn’t have to wait to long for our food.
Cocktails were tasty and good prices too, Food was delicious and full of flavour.
We were very happy and would definitely be back again!

GH
Bath
1 review
Dined on 6 April 2019
Overall2food2service1ambience3

We came for an evening meal as a group of friends. The service was terrible and extremely slow - we were in there for almost 3 hours for a two course meal. We were never offered extra drinks and the food was not very warm.

BH
1 review
Dined on 3 April 2019
Overall5food5service5ambience5

Excelent and varied food choice; loved the Tapas which is good value for money.

RP
Bath
1 review
Dined on 31 March 2019
Overall5food5service5ambience5

Fantastic breakfast all freshly cooked. The coffee was good too. Would definitely go again, especially since mothers are free in mother’s day