Giraffe - Bath
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
Great atmosphere and really friendly helpful staff. Food was good for us and the kids.
Food was amazing! Service was so quick, however although food was delicious if your getting a burger with chips the portion of chips is tiny so me and my boyfriend both came back hungry! but overall we had a nice meal
Good range of food, in terms of volume and range of cuisines.
Lovely food, great service and nice relaxed atmosphere. The calamari was sooo nice 😊
A good range of dishes, and a good choice for the vegan in January - please don't stop!
Such a great evening! The staff were so polite and very inviting. Was mine and my girlfriends anniversary and was given a free glass of champagne! So nice and friendly atmosphere and staff.
The restaurant wasn’t too busy when we arrived. We were seated promptly. However, as soon as we had sat down, we were asked if we would mind moving tables as they were expecting another group who required high chairs.
It wasn’t a problem, having two older children, we understood and moved tables but no one was seated at our original table??
After 20 minutes, we hadn’t been asked if we would like a drink. I caught the attention of a mature lady who came across. I asked politely if we would be ok to order and was bluntly told “there’s one person on bar and one person on floor and we are doing the best we can”
If there is one way to get a customer’s back up, when two of us have worked in the hospitality trade, it was that. She didn’t apologise and literally gave a “cut us some slack” attitude. We did make it clear that all she needed to say is “yes of course I’m sorry for the wait” or strike up a conversation, ANYTHING rather than making us feel the restaurant being short staffed was our fault.
What made up for it was our server who came across towards the end of our meal (who had obviously just come on shift) she was polite, friendly, efficient and the food was really nice. Thank you to our second server and the chefs as they saved the day!!
No table checks done so couldn’t mention a problem if there had been
Food nice good choice for a GF
Only criticism wasn’t offered butter with a side of bread just flora (yuk!)
As it was a quite time the restaurant was a little chilly.
Soft shell crab burger was superb
An excellent meal and great value for money. We shall definitely come again
Arrived for our dinner reservation to be told that they were about to close and that food had stopped being served an hour ago. Need to update booking system for Sunday hours it seems..
Our waiter was friendly and despite having to adjust the booking several times, they were very flexible and let us keep our table longer than the specified time for Bottomless brunch. Cuban sandwich was amazing.
service was excellent, all polite and helpful despite the busy evening.
food was fine, none of us had a bad meal, but menu choice was very restricted from last time I was in.
limited options for vegetarians, one option only for vegans. Bring back the buddha bowl!
Our table was booked for 8.30pm on Saturday evening. Sat eating our starters, quarter of the way through and out come our mains...... not at all ready. No apologies, nothing. As soon as our mains were out, kitchen were cleaning down and lights off by 9.25pm no offer of desert. Disgusted and won't go again. Poor customer service. Don't book tables so late if you shut early.......
Staff welcoming. Service & Food was great. Had a lovely afternoon. Sat us by the TV where we were able to watch the live Rugby
Food was good, came quickly, nice and hot and flavoursome.
Service didn’t come with a smile, girl looked pretty miserable and definitely did not want to be there. It took ages for our order to be placed, and then once we received our food we couldn’t get anyones attention to get further drinks or offered dessert. When we did get her attention it was like we were a nuisance to the waitress. Felt awkward.
Shame as been in the past, and always been good so was disappointed.
As we were sat on a table in the corner, so the waitress couldn't really see us and seemed to keep forgetting about us. Asked for no mayo on burger and there was still mayo on it. Prices were good (for Bath) and student discount is good aswell. Was very quiet but still rather loud because of music.
Absolutely love it, it’s become one of my favourite restaurants in Bath, it was recommended to me and did not disappoint, will definitely be coming back again and again :)
Giraffe was okay, I wouldn’t rush back. We booked a table but they have no table out aside for us when we got there we got shoved up the top and it was ridiculously loud and people were brushing past us. Super frustrating because I also expect a decent table when booking in advance. It was SO and as I am hard of hearing it was a real struggle for me, so loud that the waitress couldn’t hear us to order. The food was play but very salty (I love salt) but this was too much. I paid £3 (or close to) for a tiny piece of garlic bread that was so salty I couldn’t eat it. I will probably give them another chance in the future but no time soon
Menu options felt limited Kids menu very limited.
Food was nice when it arrived.
Atmosphere was dark and quite noissy
Excellent location, food and service. Would highly recommend
Service was outstanding. Great menu. Atmosphere ahead of the rugby was just right. Love the place. Would definitely recommend and will be back. Salmon stir fry delicious
Several issues with lukewarm hot drinks & a not very clear allergens menu.
Great food, attentive staff, nothing more to say. Been before & would definitely go back.
The menu is reduced to practically nothing. Not going back any time soon
first time visit, won't be the last! lovely friendly staff.
Amazing breakfast with attentive and professional service throughout
Very friendly staff and incredibly helpful with finding out what I could/couldn't eat due to allergies
The food was cold food and very basic, the evening was not helped by us being the only table upstairs
Lovely place, would definitely recommend for families - especially those with young children.
Good food , lovely service
Went for results day, didn’t have the food i wanted but the good i did have was v good.
Terrible as we booked the table, confirmed their follow up email, parked in central Bath then turned up at the restaurant and it was closed!
It was closed!!!!!!!!!!
It was Closed. We sent to Gourmet Burger Kitchen instead which was open ...
Changes to the Covid tier system were introduced on the day of our booking. A member of staff left a kind voicemail stating that the restaurant was closing with immediate effect despite changes to tiers not becoming a legal requirement until midnight that night. We were really disappointed that Giraffe made the choice to close so promptly as we'd travelled for an hour to get to Bath with the specific intention of dining at Giraffe. I appreciated the voicemail, and understand why they closed, but none of the other local shops or restaurants seemed to shut early. I have very specific dietary requirements and had checked the menu out prior to travelling to Bath. We ended up going home without dining due to my dietary requirements and wasted a lot of money on travelling to and from Bath. We usually love the Bath Giraffe restaurant... The food is always perfect, as is the environment and service.
Enjoyed a great lunch. COVID safe. Would definitely recommend and eat there again.
Really great quick family meal. Friendly service and the food was good too. Felt very covid safe as well
Good meal and quick service. It was clear the staff were working very hard to keep everything “COVID safe”.
The only question I have is tier 2 i thought you could only go for meals with your bubble. There were a group of girls who were clearly the same age and friends out for a meal in the restaurant. Why can they have a meal together. I went for a spa break with a friend and for our meal we had to sit on sperate tables. Any way maybe im wrong .
Giraffe - Bath does offer delivery in partnership with Deliveroo. Giraffe - Bath also offers takeaway which you can order by calling the restaurant at 01225 463333.
Giraffe - Bath is rated 3.9 stars by 201 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.