Giraffe - Bristol
Feel good set menu: £9.95/£12.95
Enjoy a 2-course set menu for £9.95 or a 3-course set menu
for £12.95 at Giraffe including the vegan Up-Beet Burger!
Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service.
Valid For: 1 - 20 people
Starts: 31 January 2019
Ends: 31 July 2019
Availability: Daily 17:00-22:00
Unfortunately it wasn’t the best experience. The waitress didn’t seem overall happy to be there, we were trying to choose cocktails, I asked her what was in one of them and she told me it was on the menu, it was an Aperol spritz I think, I’ve never heard of Aperol so wanted to know.
At one point it took 20 ish minute for a pint of lager to arrive.
The food was good but I’m sorry to say it’ll be a while before I visit Giraffe Bristol again.
I have provided feedback via your website and have yet to receive a response, which adds to my dissatisfaction at the service received.
Service was a little slow but the friendly staff and really fair price of the meal more than made up for that! Would have given 5* had it not been for slow service but I would 100% be going back again and I have already recommended to friends 🥰
Great food, prompt service very friendly would highly recommend. Also good price thank you
First and last time I will be going to Giraffe. Took a while to be approached to order drinks. Took a ridiculous amount of time to receive them considering the restaurant was pretty much empty whilst we were there. When we finally got our drinks, two out of the 3 drinks were flat! Food wasn't really that great. My starter was so Spicey it made my eyes water (despite the waitress saying it wasn't Spicey), my chicken for my mains was dry and my cookie dough wasn't even cookie dough... it was just a cookie (Which was also dry)
Never was a waitress around when we needed one and it was an absolute mare getting the bill and paying for it... that process alone took at least 45mins. If this is what it is like when it's quiet... I'd hate to think what it's like when it's busy. Never again!!!
The staff were fabulous, super friendly and helpful. One of the party had specific dietary requirements which they meet perfectly.
There was a slight mess up with the order but it was dealt with very quickly by the staff. The food was delicious and with a great atmosphere and very good value for money. I would highly recommend
I was disappointed with the food. I had looked online prior to visiting but the menu was quite different. I ordered a noodle salad which was very average. I think my family were fairly happy with their meals.
We came just before 12 unfortunately we didn't know there was no available breakfast at this time. The burger seemed to have been rushed as both the bacon and the beef were burned around them. Otherwise a good experience and the service was quick.
Very dissapointing, haven’t eaten in Girrafe for some time but always enjoyed my food before. Unfortunately things have slipped, won’t be back.
Went to have pancakes on pancake day.. only to be told at 630 they had ran out!
Says it all!
This was our first time going to Giraffe in Bristol (previously in Bath), with the food being wonderful. Although, the atmosphere was a little too loud and dark and the service could have been much better. The young lady serving us was quite sharp and particularly stubborn at the end when we questioned the bill having she had charged us one too many drinks.
Great lunch staff very busy but polite and attentive. Definitely a return next time we come to Bristol
In the past we have received good service and food. On this occasion the food was not as nice, but ok. The first server we had was good however apparently he finished his shift, after that we waited half an hour to get a pudding menu and another half an hour to pay the bill, on both occasions we had to get a servers attention rather than someone coming to us, there were only 5 or 6 tables occupied and about 4 members of staff on the floor.
They ended their kids eat free deal witbout warning despite it being advertised on their website. It made a reasonable family lunch into a majour expense.
Food was ok, not worth the money you pay.
Service was shocking, waited ages for someone to ask if we wanted a drink, not one person asked how food was once we had got it. And waited 25mins for a glass of water!! Would never go back! Lots of people around us also complaining about various things from terrible food to the service.
People had to leave there tables, us included to go and get a waiter/waitress to serve your table.
We ordered drinks and they were sat on the bar for a good ten minutes before they were bought over to us. We ordered two mains and two sides, you had ran out of halloumi fries so they were cancelled off the order, however the second side which was coleslaw also got cancelled and we were not made aware of this, so we only had two mains bought to the table. We finished our food, plates were sat that a while before they got taken away. To top it off, the waitress gave us the bill when we hadn’t even asked for it and still had two full drinks to finish. When I took the bill back to the waitress to say I had 30% off she spoke to me like I wasn’t even there and was very rude. I believe her name was Maxine? I would definitely not reccomend to a friend, worse service I have ever received.
Love Giraffe! Am never disappointed and this visit was no exception. We were celebrating my nan’s Birthday with their lovely brunches. The fab servers made a lovely fuss over my Nan (as it was her was her Birthday) which she absolutely loved! Cannot recommend highly enough :)
One of the diners is a coeliac and there was only one dish which was guaranteed gluten free so that was disappointing. Overall good food though
Absolutely amazing food, I couldn't of asked for anything better.
Nice setting, friendly staff. The burger I had was a little tasteless but my partners Japanese noodle dish was delicious. Bonus that cocktails are two for one and I could use the meerkat app!
My sisters and I had a lovely evening, enjoying the offer on the burgers. The food was just great and a really good menu, so we will definitely be coming back to try more dishes. The service was also great. There was a good atmosphere and everybody around seemed to be enjoying themselves also.
Nice friendly staff. Good food. Two for one cocktails a bonus.
I have used this restaurant on many occasions, this time the food which is always very tasty could have been a little hotter. Staff always polite and friendly, Prices are reasonable, special offers very good.
Went here for a birthday meal for my husband. Good variety of meals on the menu.Quick service.
, helpful waitress.only compliant was my husbands meal had only 2 chunks of meat and lots of rice. Which made it not v tasty and poor value .We queried this and the manager promptly brought another portion of meat.
Enjoyed our experience at the girraffe in Bristol yayya
We really enjoyed our recent visit to the Giraffe in Cabot Circus. A member of staff got us seated quickly and we were given menus straightaway. The choice of dishes is good both for adults and kids and despite the restaurant being very busy, we did not wait too long for food. The staff was very attentive, but not overwhelming and the food was fantastic. We will definitely go again.
Friendly and attentive staff. Choice for vegetarian children is really poor. Eton mess looked promising but it was too syrupy, strawberries and cream were nearly non-existent and it had too much meringue.
We waited a bit too long considering that it was a quiet Wednesday evening. Vegetarian burger was disappointing: falafel burger. Delicious smoothies though!