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Giraffe - Grand Central

4.1
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76 reviews
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£25 and under
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Fusion / Eclectic

Top tags:

Casual
Located in the brand new Grand Central you'll find us on the Dining Level with a great open plan restaurant - take a look at the chefs in action!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Extra space between tables
What 76 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.0
service
3.8
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
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JW
JemimaW
Birmingham
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lovely service , food was very nice and such a good value for money

LN
LisaN
Cumbria
2 reviews
Dined on 18 September 2020
Overall3food3service4ambience2

Good food and 2-4-1 cocktails were great, although very different tastes by two different bar staff
Toilets too far away I'm afraid for us. By the time we all went to the toilet our evening had ended
Staff great fun

A
Abi12
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Very good service in nice location, staff were particularly helpful with allergies and there was plenty of choice on the menu.

M
Mart
Birmingham
1 review
Dined on 9 September 2020
Overall3food1service2ambience1

Overpriced bland food. The restaurant was empty except for one other table. They tried to place us next to that table. The way the tables are located. We would be back to back with them. With about 20 cm gap. Which is very inappropriate during a covid outbreak.

The food was tiny bland and overpriced.

I will never eat there again

GF
GaryF
Birmingham
2 reviews
Dined on 31 August 2020
Overall5food5service5ambience4

Great and tasty food. Served promptly by friendly and helpful staff. Would definitely recommend this to anyone to try at least once.

OT
OpenTable Diner
1 review
Dined on 31 August 2020
Overall5food4service5ambience5

Lovely staff, katsu burger was incredible

AG
AaronG
London
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

Food was amazing and the staff were friendly and helpful.

JO
JOel
Birmingham
1 review
Dined on 30 August 2020
Overall3food1service3ambience5

Great atmosphere, unfortunately that was all. Food looked like it had just been flung on the plate, warm not hot food, barely any flavour. Very disappointing as I usually love the food from Giraffe, however this restaurant was awful. Was definitely NOT worth £33.

OT
OpenTable Diner
Birmingham
7 reviews
Dined on 29 August 2020
Overall4food3service5ambience4

Great service. I had a halloumi burger which was yummy. My husband had a rice bowl which he said was average.

AM
vipAgiMoonWalking
Birmingham
3 reviews
Dined on 28 August 2020
Overall5food5service5ambience5

I arrived with 2 toddlers and double buggy, the hostess was very accommodating. Food was lovely.

S
Sarah
Birmingham
1 review
Dined on 26 August 2020
Overall1food1service1ambience2

I had to send my food back twice and gave up on reordering for the third time. Very disappointed that they didn’t know how to cook a piece of salmon.

OT
OpenTable Diner
Birmingham
7 reviews
Dined on 25 August 2020
Overall5food3service4ambience4

Good fun! Good deals on wine

s
suhailaha
Birmingham
1 review
Dined on 21 August 2020
Overall5food5service5ambience5

was my first visit and was really nice atmosphere. very fast service, would come again. lovely food. thanks

KL
KeithL
Birmingham
1 review
Dined on 19 August 2020
Overall4food4service4ambience4

Friendly service and good food, the squid particularly well prepared.

AT
AbiT
Birmingham
1 review
Dined on 18 August 2020
Overall5food5service5ambience5

amazing food, amazing service! can not complain about anything!!!

V
Vodkaa23
Birmingham
4 reviews
Dined on 1 March 2020
Overall4food4service4ambience4

Fabulous breakfast ahead of a long day. Highly recommend

H
Heath
Birmingham
1 review
Dined on 29 February 2020
Overall5food5service5ambience5

Good food served quickly. Pre booked so seated quickly.

MS
MadgeS
Birmingham
1 review
Dined on 27 February 2020
Overall2food1service2ambience2

The quality of the food was poor unfortunately. Scrambled eggs had black bits in them, bacon was mainly fat and the toast not browned. Of course we should have complained at the time. . .

JR
JenniferR
Birmingham
3 reviews
Dined on 16 February 2020
Overall4food5service3ambience3

Food was lovely but staff were flustered and didn’t hesitate stressing that point however the food was tasty and good value so would still recommend

CM
CatherineM
London
2 reviews
Dined on 15 February 2020
Overall4food4service4ambience3

Bit hectic but served quickly

OW
OliviaW
Birmingham
1 review
Dined on 5 February 2020
Overall3food4service1ambience2

Fantastic food when it was reheated, service was appalling very rude, not interested at all the 2 women on service. Rushed our food and dessert because they ‘closed at 8’ yet didn’t mention this when they happily seated us at 7 and offered us dessert at 7:55.

CS
CarolineS
1 review
Dined on 2 February 2020
Overall2food4service2ambience3

We used to have Giraffe in Reading, the staff were super attentive and the food good, the food was ok at this 1 in Birmingham but the service terrible. We had kids with us and they usually give them colouring in etc. There was none of that. Overall a bit disappointing

CG
ChristinaG
Warwickshire
3 reviews
Dined on 28 January 2020
Overall5food4service3ambience5

Enjoyable meal , nice food, service ok - but I have to say any of the restaurants in Grand Central , I always feel a bit cold !!!

EN
EmmaN
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

Service was brilliant! Very helpful staff who really took time to listen and chat.
Shout out to Natalie 👏🏻👏🏻👏🏻

Food was lovely and very good value for money.

NB
NatalieB
1 review
Dined on 11 January 2020
Overall3food2service3ambience2

2 meals came out cold and were returned warmer. Very cold and noisy location.
Food was nice , tasty and kids meals good value. Wouldn’t go back to this location but would try another location.

S
Spiceboy
Warwickshire
2 reviews
Dined on 3 January 2020
Overall5food5service5ambience5

Pleasant staff, very efficient service, very tasty food, competitive prices.

j
james11
Liverpool
1 review
Dined on 22 December 2019
Overall5food5service5ambience4

Staff were really polite and helpful
Food was great and plenty of it
Enjoyed it

IH
IanH
Warwickshire
1 review
Dined on 20 December 2019
Overall5food5service5ambience3

We sat down at 8.15PM and it was surprisingly quiet. Service was very quick and the two for one cocktail offer was very handy.

JT
JanT
Birmingham
1 review
Dined on 6 December 2019
Overall5food5service5ambience5

Excellent food, super waitress service and fantastic value for money. We had the Christmas menu which was 3 courses for the price of 2, plus a glass of prosecco each (there were 4 of us), a bottle of wine which was half price and crackers on the table and a Christmas card. We will definitely be returning.

SN
SN12
Birmingham
1 review
Dined on 23 November 2019
Overall3food4service2ambience3

We booked ahead for a Saturday early evening meal, because it's a very busy time.
Food was excellent - we had the tapas selection - but staff struggled with the number of customers. The staff were very helpful and tried their best but they need more on duty at busy times. (One of our dishes was forgotten, plus the special price for multiple dishes wasn't applied to our bill).
I'm not a fan of service charge being included on the bill, but 10% was OK.

SF
SarahF
Birmingham
1 review
Dined on 2 November 2019
Overall5food5service5ambience5

A lot of different food to choose from, food hot & tasty. Great service

LR
LeanneR
1 review
Dined on 27 October 2019
Overall4food4service5ambience4

Food was really tasty and good value. Had blankets for customers to use which was a nice touch as it did get a little chilly.

SC
SallyC
1 review
Dined on 11 September 2019
Overall5food5service5ambience4

We had a lovely meal, and staff were very polite, and knowledgeable about the dishes!!

JE
vipJuneE
Birmingham
27 reviews
Dined on 17 August 2019
Overall2food2service4ambience2

Food arrived quickly
Tasteless bland food
Expensive for the quality
Fast service but poor food

D
Drina
1 review
Dined on 6 August 2019
Overall2food4service1ambience1

Such a shame as the food was enjoyable but the lack of service and interaction meant daughters dessert was missed, I had to chase my food, chase for service, asked for the kids toys, bill was incorrect and witnessed staff being rude to one another.

KJ
KerryJ
1 review
Dined on 4 August 2019
Overall4food4service5ambience4

Really enjoyed our brunch, catered well for us plus our toddler. Diverse brunch menu. Did not have to wait too long to be served or for our food to arrive which was ideal with a young child. Staff were really welcoming and attentive. Only thing we would really change is that we love our fresh orange freshly squeezed but aside from that it was perfect for brunch.

MB
MichaelB
Birmingham
2 reviews
Dined on 18 July 2019
Overall4food4service4ambience3

We arrived during the lunch time rush but we were seated promptly. The staff were attentive without being overly pushy. My partner ordered a prawn curry and I had the fish and chips, I opted to pay the extra £2 to "Go large" on the fish. Our food arrived without too long a wait and I was surprised at the fish portion, I thought it would just be a larger sized fillet but it was TWO pieces of fish with a good portion of chips. My partner really enjoyed the curry and I must admit the fish was tasty but I struggled to finish both pieces. We had a dessert of a sharing dish of Churros with a chocolate sauce. The chocolate was a little disappointing as it tasted quite synthetic. The only down side was the fact because it is in the main Central Concourse it was very noisy. Overall though it was a nice meal.

SG
SusanG
Birmingham
1 review
Dined on 12 June 2019
Overall4food3service5ambience3

Nice lunch not too busy seated quickly , service was excellent, food portions varied in size , prob ably overpriced for value. 2 for 1 Meerkat was good

IC
IsabelC
Birmingham
1 review
Dined on 18 May 2019
Overall4food4service4ambience4

Really nice food , good service but a little bit expensive

AP
AndreaP
Birmingham
3 reviews
Dined on 11 May 2019
Overall5food5service5ambience5

We loved our meal and your staff were helpful,prompt and polite.We will return.

FAQs

Giraffe - Grand Central offers takeaway which you can order by calling the restaurant at 0121 643 0216.

Giraffe - Grand Central is rated 4.1 stars by 76 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.