Giraffe - Grand Central
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
Food was poor. Restaurant was cold. Server added the service charge and didn’t mention it was optional and I wouldn’t of paid it if I had known that. As we sat for 15 minutes before being asked for a drink.
Food was great! Really good. Staff very attentive. Loved it!
Great choice for a food stop on our family day out. Quick and happy service from staff and lovely food.
Food was really delicious and even though a mistake made in the delivery of the order to the table, it was swiftly remedied.
We were turned away as they said they only had tables available for booking we walked away and we booked a table came back 10 minutes later I said that we were lucky to have got one as they had closed the bookings then we also had to wait over 45 minutes for food not the best experience
Great food and great service It was a little bit chilly near the edge of the restaurant but had a perfect meal prior to the theatre
Very friendly staff, lovely food, we will definitely be back.
The food was excellent as ever. We knew what to expect as we’d been before. 3 had katsu curry and 1 had chicken on skewer. Slight edge taken off because there was only decaffeinated coffee available. Otherwise very happy.
Food was really good and service was friendly and efficient - would recommend !!
The staff were very helpful and thorough regarding my granddaughter's food allergies. All of our group enjoyed their meal. Service was friendly and excellent. The only downside was how cold it was in Grand Central!
Not enough vegetarian or vegan options. Smoothies were good
We came for breakfast and thought the food was really good, hot and tasty. The pina colada’s were lovely! Only slight downfall is we were seating around the back where there is a high wall and not much to look at, I had a view of a Henry hoover, it would have been better to be seating in the main area to enjoy the ambience of the restaurant. Also placed right next to the back of the kitchen it was quite noisy of machines of blenders etc.
Overall a good experience with food, drink and service would just prefer a different seating area.
Service was exceptional - special shout out to Andy who was so helpful and friendly, to make the experience even more enjoyable. Lovely food. Will go back - obviously. Thank you.
Staff were amazing, quite possibly the best customer service I’ve ever encountered.
Food was beautiful and plentiful.
Worth the money. The crab burger was incredible.
Ourselves took time to talk to us and was fabulous (can't remember his name) but made the meal more enjoyable.
Highly recommend. Sign up to newsletters for a free bottle of prosecco for your birthday when you spend £30.
We had an absolutely fantastic lunch. The food was superb, the cocktails were amazing and the prices were reasonable. Very impressed with the service too.
Loved the food and drink, the staff was so friendly and helpful really made our experience! So so lovely overall
Thank you for the lovely service, my brother had a great birthday meal with a complimentary dessert at the end so thank you to all of the team for that!
Great value for money. Tasty food. Kids happy. Mom happy.
All of the staff were amazing. Food was delicious. Only criticism is the toilets are the other side of grand Central but that isn't the restaurants fault.
Great food, great service. Would defo go back again.
My 9 year old likes it at Giraffe Grand Central. So whenever we go to Birmingham I will book us a table to eat. I think we got a great meal and drinks for the money. The kids menu is great. My only grumble is that is was really hot in the summer weather but that’s not the fault of the restaurant.
Lovely food and nice quick service, would go again
Me and my partner really enjoyed our meal here. Very good flavour, filling portions and helpful waiters. Can’t wait to come here again! :)
I think the katsu curry portions could have been way bigger. also we should be able to split the bill and still use student discount. overall it was really nice. i would come again
Food was excellent! Staff were so friendly! Nice atmosphere and reasonably priced
we were on a tight schedule to get to the cricket and the service was excellent- food coming out very quickly. Staff were very responsive too
Amazing services and delicious food and drinks. Would go again!
Lovely venue for a family meal. Great selection of food & good value for money. Staff were very friendly & brilliant with the kids x
Wait staff were lovely and good food, but had to request any condiments with our food, we weren't offered any and to not have chilli sauce available as standard in a world food eatery was quite bizarre.
Andy was an excellent waiter, very friendly & nothing was too much trouble
Food was really tasty and served quickly - our server was really friendly especially with our kids
Superb from start to finish. Great food. Attentive staff. We loved it and so did our kids.
Really lovely meal, the food and presentation was excellent. The main meals tasted really nice.
The sticky toffee pudding was overly sweet and the cheesecake had a very peculiar texture which we didn’t like.
I would definitely come back here again.
Waitress very polite and friendly. Absolutely great service
The music is so unbelievably loud it’s quite off-putting, staff seem to be in a rush to get customers out of there which I suppose is fair enough due to the location. Food was nice and reasonably priced but probably wouldn’t go again.
Great Atmosphere. Friendly and Helpful Staff. Kate, our server, was fantastic.
My girlfriend and I came during the afternoon on Monday. It's my second time visiting Giraffe, just as good as the first time. love it!
Customer service is great here. Thank you again. We'll be back after lockdown for breakfast 😁
Tasty food, excellent service. A little cold but a super meal experience anyway.
Our experience was tainted by an unfriendly, borderline rude Supervisor/Manager. He acted like he hated his life, he seemed stand-offish when he greeted us/walked us to our table, he gave off a very cold vibe considering he is in a customer facing role...
Our actual server was a girl, she was lovely, very friendly and did lots of check backs. the food was good though, good portion sizes and a lot of options on the menu.
Giraffe - Grand Central offers takeaway which you can order by calling the restaurant at 0121 643 0216.
Giraffe - Grand Central is rated 4.5 stars by 119 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.