Giraffe - Grand Central

4.5
119 reviews
£25 and under
Fusion / Eclectic
Located in the brand new Grand Central you'll find us on the Dining Level with a great open plan restaurant - take a look at the chefs in action!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Extra space between tables
What 119 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.2
ambience
4.3
value
Noise · Energetic
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PT
PhoebeT
Birmingham
1 review
Dined on 15 January 2022
Overall2food2service2ambience3

Food was poor. Restaurant was cold. Server added the service charge and didn’t mention it was optional and I wouldn’t of paid it if I had known that. As we sat for 15 minutes before being asked for a drink.

DM
DonnaM456
Birmingham
2 reviews
Dined on 11 January 2022
Overall5food5service5ambience5

Food was great! Really good. Staff very attentive. Loved it!

SP
ShellyP
Newcastle
1 review
Dined on 9 January 2022
Overall5food4service5ambience4

Great choice for a food stop on our family day out. Quick and happy service from staff and lovely food.

CS
ChrisS
Warwickshire
1 review
Dined on 31 December 2021
Overall4food5service4ambience4

Food was really delicious and even though a mistake made in the delivery of the order to the table, it was swiftly remedied.

BW
BevW
1 review
Dined on 12 December 2021
Overall2food2service2ambience1

We were turned away as they said they only had tables available for booking we walked away and we booked a table came back 10 minutes later I said that we were lucky to have got one as they had closed the bookings then we also had to wait over 45 minutes for food not the best experience

s
sharonc
1 review
Dined on 9 December 2021
Overall5food5service5ambience4

Great food and great service It was a little bit chilly near the edge of the restaurant but had a perfect meal prior to the theatre

AL
AmandaL
Birmingham
1 review
Dined on 9 December 2021
Overall5food5service5ambience4

Very friendly staff, lovely food, we will definitely be back.

NL
NickL
Birmingham
1 review
Dined on 30 November 2021
Overall4food5service5ambience4

The food was excellent as ever. We knew what to expect as we’d been before. 3 had katsu curry and 1 had chicken on skewer. Slight edge taken off because there was only decaffeinated coffee available. Otherwise very happy.

NH
NicolaH
Warwickshire
2 reviews
Dined on 29 November 2021
Overall5food5service5ambience4

Food was really good and service was friendly and efficient - would recommend !!

PF
PatriciaF
1 review
Dined on 28 November 2021
Overall5food5service5ambience5

The staff were very helpful and thorough regarding my granddaughter's food allergies. All of our group enjoyed their meal. Service was friendly and excellent. The only downside was how cold it was in Grand Central!

K
Kate
Warwickshire
1 review
Dined on 21 November 2021
Overall3food3service4ambience2

Not enough vegetarian or vegan options. Smoothies were good

CP
CharlotteP
Edinburgh
1 review
Dined on 20 November 2021
Overall4food4service4ambience4

We came for breakfast and thought the food was really good, hot and tasty. The pina colada’s were lovely! Only slight downfall is we were seating around the back where there is a high wall and not much to look at, I had a view of a Henry hoover, it would have been better to be seating in the main area to enjoy the ambience of the restaurant. Also placed right next to the back of the kitchen it was quite noisy of machines of blenders etc.
Overall a good experience with food, drink and service would just prefer a different seating area.
Thank you

HS
HelenS
Warwickshire
3 reviews
Dined on 19 November 2021
Overall5food5service5ambience5

Service was exceptional - special shout out to Andy who was so helpful and friendly, to make the experience even more enjoyable. Lovely food. Will go back - obviously. Thank you.

DH
DonnaH
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

Staff were amazing, quite possibly the best customer service I’ve ever encountered.

Food was beautiful and plentiful.

Defo recommend

C
Charlotte
Birmingham
2 reviews
Dined on 24 October 2021
Overall5food5service5ambience5

Worth the money. The crab burger was incredible.
Ourselves took time to talk to us and was fabulous (can't remember his name) but made the meal more enjoyable.
Highly recommend. Sign up to newsletters for a free bottle of prosecco for your birthday when you spend £30.

MG
MichelleG
Gloucestershire
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

We had an absolutely fantastic lunch. The food was superb, the cocktails were amazing and the prices were reasonable. Very impressed with the service too.

IP
IsabellaP
Birmingham
2 reviews
Dined on 4 September 2021
Overall5food5service5ambience5

Loved the food and drink, the staff was so friendly and helpful really made our experience! So so lovely overall

H
Halena
Birmingham
1 review
Dined on 28 August 2021
Overall5food4service5ambience5

Thank you for the lovely service, my brother had a great birthday meal with a complimentary dessert at the end so thank you to all of the team for that!

HS
HelenS
Birmingham
1 review
Dined on 27 August 2021
Overall5food4service5ambience4

Great value for money. Tasty food. Kids happy. Mom happy.

LT
LauraT
1 review
Dined on 28 July 2021
Overall5food5service5ambience5

All of the staff were amazing. Food was delicious. Only criticism is the toilets are the other side of grand Central but that isn't the restaurants fault.

DR
DonnaR
Birmingham
1 review
Dined on 24 July 2021
Overall5food5service5ambience5

Great food, great service. Would defo go back again.

HB
HannahB
1 review
Dined on 22 July 2021
Overall4food4service4ambience4

My 9 year old likes it at Giraffe Grand Central. So whenever we go to Birmingham I will book us a table to eat. I think we got a great meal and drinks for the money. The kids menu is great. My only grumble is that is was really hot in the summer weather but that’s not the fault of the restaurant.

AC
AnneC
London
1 review
Dined on 4 July 2021
Overall5food5service5ambience5

Lovely food and nice quick service, would go again

ZM
ZuzannaM
Birmingham
1 review
Dined on 28 June 2021
Overall5food5service5ambience5

Me and my partner really enjoyed our meal here. Very good flavour, filling portions and helpful waiters. Can’t wait to come here again! :)

OT
OpenTable Diner
Birmingham
1 review
Dined on 25 June 2021
Overall4food4service5ambience5

I think the katsu curry portions could have been way bigger. also we should be able to split the bill and still use student discount. overall it was really nice. i would come again

R
Ruth
Birmingham
2 reviews
Dined on 19 June 2021
Overall5food5service5ambience5

Food was excellent! Staff were so friendly! Nice atmosphere and reasonably priced

m
michaelp
1 review
Dined on 10 June 2021
Overall4food4service5ambience3

we were on a tight schedule to get to the cricket and the service was excellent- food coming out very quickly. Staff were very responsive too

B
Bbbg
1 review
Dined on 8 June 2021
Overall5food5service5ambience5

Amazing services and delicious food and drinks. Would go again!

L
Lara
London
3 reviews
Dined on 4 June 2021
Overall5food4service5ambience5

Lovely venue for a family meal. Great selection of food & good value for money. Staff were very friendly & brilliant with the kids x

D
Diamondflamer
London
2 reviews
Dined on 3 June 2021
Overall4food5service4ambience4

Wait staff were lovely and good food, but had to request any condiments with our food, we weren't offered any and to not have chilli sauce available as standard in a world food eatery was quite bizarre.

LA
LauraA
1 review
Dined on 1 June 2021
Overall5food5service5ambience4

Andy was an excellent waiter, very friendly & nothing was too much trouble

JD
JasonD
Birmingham
1 review
Dined on 31 May 2021
Overall5food5service5ambience4

Food was really tasty and served quickly - our server was really friendly especially with our kids

B
Beastman
Birmingham
1 review
Dined on 31 May 2021
Overall5food5service5ambience5

Superb from start to finish. Great food. Attentive staff. We loved it and so did our kids.

F
Ferrari
Las Vegas
2 reviews
Dined on 29 May 2021
Overall5food5service3ambience5

Really lovely meal, the food and presentation was excellent. The main meals tasted really nice.
The sticky toffee pudding was overly sweet and the cheesecake had a very peculiar texture which we didn’t like.
I would definitely come back here again.

K
Kayj
1 review
Dined on 29 May 2021
Overall5food4service5ambience5

Waitress very polite and friendly. Absolutely great service

FR
FloR
London
3 reviews
Dined on 29 May 2021
Overall3food4service3ambience2

The music is so unbelievably loud it’s quite off-putting, staff seem to be in a rush to get customers out of there which I suppose is fair enough due to the location. Food was nice and reasonably priced but probably wouldn’t go again.

L
Liv2
Norfolk
1 review
Dined on 22 May 2021
Overall5food4service5ambience4

Great Atmosphere. Friendly and Helpful Staff. Kate, our server, was fantastic.

SA
ShaqA
1 review
Dined on 2 November 2020
Overall5food4service5ambience4

My girlfriend and I came during the afternoon on Monday. It's my second time visiting Giraffe, just as good as the first time. love it!

Customer service is great here. Thank you again. We'll be back after lockdown for breakfast 😁

LF
LauraF
Birmingham
1 review
Dined on 25 October 2020
Overall4food5service5ambience4

Tasty food, excellent service. A little cold but a super meal experience anyway.

V
Vibea
1 review
Dined on 18 October 2020
Overall4food4service3ambience3

Our experience was tainted by an unfriendly, borderline rude Supervisor/Manager. He acted like he hated his life, he seemed stand-offish when he greeted us/walked us to our table, he gave off a very cold vibe considering he is in a customer facing role...

Our actual server was a girl, she was lovely, very friendly and did lots of check backs. the food was good though, good portion sizes and a lot of options on the menu.

FAQs

Giraffe - Grand Central offers takeaway which you can order by calling the restaurant at 0121 643 0216.

Giraffe - Grand Central is rated 4.5 stars by 119 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.