Giraffe - Sheffield Meadowhall
After all, why taste something you’ve eaten a million times when you can taste a whole new world?
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Extra space between tables
I booked a table for 3 and we arrived with no staff to seat us…we eventually went and found staff who looked like they had just started? It was 10.10am at this point and we’d been waiting since 9.55am. We got seated and was told the morrican breakfast wasn’t on which was actually what we all wanted. We then got told they had never had that breakfast and it was a misprint? Surely that should be rectified no? Or at least say on the website!
We then picked our drinks and picked English Breakfast tea-we got given Yorkshire tea (which wasn’t on your menu) but was told that, that was the only tea…then why have english breakfast tea on your menu? The manager did give us our drinks for free for the hassle but i just don’t understand how a menu could be this wrong?!
The food was actually very nice apart from the breakfast bun which was very very greasy and made me feel very sicky. It came out on grease proof baking sheet and grease was everywhere. Something i expect from mcdonalds. The pancakes and eggs royale were lovely though. And the waitress was very attentive.
Overall not a great experience and would only recommend really the pancakes to someone who was going.
We always love Giraffe but we’ve been twice about 2 months apart one in Leeds and this one in Sheffield both of them didn’t have chicken wings and there was another starter too they didn’t have, they didn’t have any Pepsi and it was all abit slow with drinks, the main meals were lovely as always, but really when you are seated they could do with telling you what they don’t have instead of letting you pick for 10 minutes then having to pick again.
Had breakfast here and both me and my partner throughly enjoyed. Good value, great service, brilliant food. Will be returning
The food took too long to come and was small portion for the money apart from that was OK, tasty food. Good selection of drinks
Pre concert meal. We got stuck in traffic and were very late for our booking but the friendly staff found us a table. Service was great and timely, the waitress was very attentive and was regularly checking our table to see if we looked like we needed anything but without interrupting our conversation. When we asked for the bill it came quickly. The food was great as well, a crispy duck salad and a halloumi pink Caesar salad (with fries!)
Delicious food, good value for money and excellent service
We were the only guests in the restaurant when our food was brought to the table, the food was all different temperatures. The mushrooms were clock cold, the baked beans tepid the bacon & sausage hot and the hash browns volcanic. Not great really....... no excuse when they literally had no one else to serve! When the bill came, there was no deduction for the complaint we made just the addition of a 10% service charge to the total bill. Giraffe need to seriously reevaluate their offering.... we will typically eat out at least once a week, their food & service are mediocre at best. Adding the 10% service charge is just not on!
The staff were excellent, attentive and knowledgeable about the items which were unavailable. We will definitely be visiting again.
We usually love this place but was completely let down by the whole experience on Sunday.
Not only did we have to wait to be served for our lunch order as apparently it was too early (arrived at 11.40 as our booking was 11.45 due to no other time slot being available to book) then when the server said she would come back at 11.55 to take the order in time for lunch at 12 we were sat waiting only for my husband to finally get up & alert someone as the staff seemed to to be stood around just gassing at the side. When we did eventually order it was a very long wait when the restaurant was very quiet. When the food did arrive it was completely wrong, mine should of been a duck stir fry & even though I was told they had no duck & could provide salmon I received salmon on egg noodles - nothing like stir fry & also my husband wanted the Korean chicken that after seeing his mother order this recently at another Giraffe - this was ridiculously measly in portion size! As you can imagine we opted to deduct the usual service charge on this occasion which we usually are fine to pay...not this time, no way deserved! Will rethink fining here from now on unfortunately!
Nice food, really good nachos and everything fresh and served piping hot!!!
Lovely meal and very friendly staff. Will definitely go back
Thank you for the positive feedback! Happy to hear of your pleasant experience and we look forward to seeing you again soon. Giraffe Manager
Both breakfast orders arrived wrong, they were taken away and came back one at a time, really??
Food was great, definitely exceeded our expectations!
Booked and got your confirmation went there to find out it was closed
Please update your app this spoilt our Xmas treat couldn’t even get take away had to get food from another restaurant doing takeaway
Was very good.
Food was delicious.
And staff was friendly
Waitress forgot a few things requested: tap water, Mayo. She was also really slow generally in serving.
We booked but on our arrival they were not open. We were very disappointed after checking in numerous websites that they were open for business.
Booked for 10.30 to be told it wasnt open! Showed the lady the booking and she was rather embarrassed
Food was nice. Chose here because of healthier options. Although it felt like the vegetables on my naked katsu has been rationed and it has been overcompensated with brown rice. My little boy loved the strawberry and banana lollipops with chocolate dipping sauce! Although we were one on the first in the restaurant, the service was pretty slow, although I found this at other chain restaurants in Meadowhall Oasis in the past.
Ordered drinks and they didnt have 2 of the drinks we wanted in stock, so ordered water instead. Came to take our food order and the 2 things my parents ordered were also out of stock!! So we left
Absolutely horrendous service, nothing available on the menu. Would definitely not recommend
When we arrived the staff didn’t have our booking but said they could seat us even though I had booked last month. So wasn’t a great start. Food was good overall my friends thought their mains of salmon teriyaki and curry were lovely. Disappointed with the vegan burger as it wasn’t up to the normal standard of giraffe food felt more like a fast food veggie burger very great just with fancy toppings. Not blown away this time compared to previous visits.
We never ended up eating here. I booked a table for 2 and a highchair and when we arrived my daughter was fast asleep. I was told our table couldn't accommodate her as they hadn't read that we needed highchair space. I was told we either had to sit with her asleep behind us on a table in the middle of the walkway or wake her up.
What was the point in booking if they're not reading the notes??
I would have given 5 stars but I had the “spicy” rice bowl as tasty as it was, it had no spice in whatsoever so was a little disappointed.
Other than that everything was great.
Booked online but no-one was there to seat us so we ended up queuing anyway.
Food was slow to arrive and the salmon main was quite bland.
The staff members really made us welcome and sang happy birthday to my daughter as they noticed she had a birthday badge on.
Had the halloumi and feta flatbread and it was not good. Hardly had any cheese on and was very dry. Had to complain and they brought me a fresh one that was exactly the same I had to leave most of it.
It a good place to eat and chill with your friends and family or your love one.
Food was absolutely amazing! Staff were lovely and helpful and accommodating as we had a young child with us and quite a large party! Would definitely visit here again, after my first visit was so nice!
You accepted our booking and confirmed it, so we set off on a 15 mile round trip, to find a closed restaurant. We were very disappointed and ended up eating at the only open place in Meadowhall on Easter Sunday - McDonalds. Other establishments Open Table offered bookings for were also closed.
Poor service from Open Table
An enjoyable afternoon to celebrate Mothers day. We enjoyed the food the staff was attentive and it was two for one on cocktails. The bill was reasonable and the kids were kept entertained with a bumper colouring sheet.
We have eaten here on numerous occasions and always been pleased, however we were both disappointed today by the marked reduction in portion sizes, despite being reassured by staff that nothing had changed!
Friends recommended Giraffe, so we gave have it a try. We were disappointed as our first choice items weren’t available from the menu. How do you not have fish or steak available on a Thursday evening? We had to choose alternative mains. Not the experience we were expecting. Doubt we will be back.
Online reservation not received! Slow food service between starter and main which turned out to allegedly be due to a mess up with the computer system putting another tables order on ours and then deleting it but this was not communicated to us until the other table complained re no food! Foot tasty and hot, waiter good. Glad had discount vouchers and birthday voucher for free drinks.
We took our grandchildren for lunch. Both of them have wheat, dairy, egg, soya and nut allergies. We have been to a Giraffe before so know of their record on providing allergy info. Our waitress was very helpful and we all enjoyed our meal.
Lovely place to go too, very clean and friendly staff, made very welcome
The food cooked to perfection.
Would definitely recommend to a friend.
100% will be returning.
First time dining at Giraffe at Meadowhall - really enjoyed the food and the diverse menu. Our waiter was very friendly and chatty. Recommended!
Under staffed so service was slow. They missed out on us ordering extra drinks if they had been more on the ball. Shame they wouldn't seat us downstairs away from passers-by, as we had requested. Food was nice and staff friendly.
Fabulous service, friendly staff. Really good menu choice and our waitress was really attentive. Would definitely go again.
Good place for a burger and chips. Bit skingy with the fries though! Good service no issues will be back. Thanks.
Giraffe - Sheffield Meadowhall does offer delivery in partnership with Just Eat.
Giraffe - Sheffield Meadowhall is rated 3.8 stars by 48 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.